Dr and staff were very helpful , sent me for the proper tests and even searched online for a podiatrist for me

Just a long wait, but it was worth it. From reception to the PA friendly, kind and listened to what I had to say.

Always a nice experience at Niagara Falls Urgent Care. I'm in and out in a timely manner, and the Doctor's and staff are very nice , and very focused on your needs as a patient. Five Stars.

Never thought I’d find a good primary doctor after mine retired…. They are great!

Corinna is amazing!! Not only do I feel very comfortable talking to her. I don't feel like I am just a number. She's non-judgmental, compassionate, and most importantly SHE LISTENS to what I have to say!! Furthermore, she is all hands on deck, passionate about helping people with their mental health. Again, she LISTENS!! With my experience with here thus far, she takes what you tell her and with you (together) with her medical expertise and forms a customized healthcare plan that fits YOU! I highly recommend her!

Great caring people

I have finally found a great PCP!!! The experience was great, even fun considering how awful I was feeling. If you are looking for a physician don't hesitate!

Dr takes time to discuss my health concerns.

Excellent service and was very helpful.

Very Pleased With The Treatment I Received

Dr. Donner has saved my life since I’ve been a patient with her. She is the number 1, (in my opinion) NP, for psychiatric care, she listens attentively and cares genuinely for each patient she sees. I HIGHLY recommend her to children, teenagers, and any age of adults!!!

Cheryl Patterson- Reeves & Others Was Cery Much Helpful Nice Kind & The Visit was 100%

Dr Donner is a wonderful listener & the staff are helpful & pleasant

Nurses and doctors very polite and they answer all my questions

Corinna was great. It was our first appt. I’m really hoping she can help me.

Love love love talking with Corinna!!! Shes patient, observant, and really understanding 10/10!!!

I left a 0 star review before but Corrina the psych NP changed my mind, she’s incredible, friendly and makes you feel very comfortable!

Listened was attentive feeling like I might be able to get the help I need. Can only ?.

They are very good and always on time with the appointments.

Great, Happy I chose them for my primary care

I walked in feeling pretty hopeless and within 5 minutes I was completely comfortable in telling my life story. Dr Donner has literally saved me from that dark dark rabbit hole. I cannot wait to start the healing process ??

Nurses were great, and Dr. Som was very knowledgeable and accommodating.

My counsel was great. Jenna made me feel so comfortable.

I feel heard? Ms Carrol cares

Dr who listens FINALLY

Mrs.Coleman was great fast efficient understanding ?

It was my 1st appointment at this place and I have never been able to open up like I did with Corrina. And I have seen several dr.'s. I got the feeling that she cares which makes a whole difference when it comes to mental issues.

very professional was very pleased with the information disseminated. Excellent day and great communication and advice.

Very helpful staff, great results.

Excellent service , Corinna was very thorough and comforting to talk to !

This was my first appointment with Dr. Donner. She is amazing and I would highly recommend her. She's easy to talk with, knowledgeable and a kind and compassionate woman. Update: She is now seeing my teenage children, and she is absolutely great with them. I'm greatful for her care.

Everyone was super nice and welcoming! The place was very clean, would recommend.

Dr Carroll was super understanding and I felt like she really cared. ?

Loved Jenna Carroll. I am so happy I found someone who is calming and really lets your feelings be heard.

Good

I had a great first time visit with Dr. Coleman and all the staff. They are very professional and treat there patients with good quality time. I would recommend to other people.

I enjoy seeing Doctor Coleman as a Doctor she's great. She knows what she's doing and she's great with everything and I can't wait till my next appointment? To see her again and she's a good listener and she spends their time with you, which I've never had a Doctor do. Great job doctor johnna

Quick, friendly and professional

Cortina is a wonderful dr. Makes me feel very comfortable and always better when I leave ??

Great experience and the nurse was incredible! ?? ????????

Johnna Coleman (and staff) is very friendly, accommodating, skillful, and down to earth. I would recommend to family and friends.

Always a pleasure with Dr Coleman

I'm so thankful for Corinna. She's professional and personable. I'd give her 10 stars if I could.

The staff is wonderful! They are detailed and efficient, much like Dr. Coleman. All of my visits have been full of detailed information to better understand my bloodworm results and new ways to keep a balanced and healthy lifestyle. I can't say enough great things about Dr. Coleman and her staff!

Everybody at the office was so nice.i felt comfortable .I went there because my last doctor's office which was community health center of buffalo in Lockport has a terrible unprofessional secretary that is miserable so glad I found a great new place.

Very clean and and professional the therapist I seen Jenna very professional the staff was very professional and kind I think I'm going to like this place a lot enjoyed my visit

Great friendly staff.

Efficient, polite, courteous and good at explaining what I need to do.

Very prompt service and always willing to help!

A++

Dr.Som and his staff are the best. He is very caring.

Corrina was wonderful! She listened intently, asked the right questions and seemed to understand everything I was saying. I highly recommend this practice, especially her!!!

Dr Donner is wonderful and listens to what our concerns are and addresses them immediately

Very nice, understanding, and quick to get an appointment

Corinna is exeptional. she listens, remembers everything when i walk in, takes her time, doesn't make me feel rushed. I think she has a lot of knowledge and I couldnt recommend her enough.

Very kind. She is very good at her job. She makes me feel comfortable and she is good at listening and has very good input with mental health wellness

very polite.. took time and listen

Best experience I've had from a PCP in a long time! Very personable and knowledgeable.

From the min I walk in to the min I walk out everyone is so helpful and caring. I had a very hard passed year and Corrina Donner the psychologist help me so much and I’m finally happy and living my life again. The NP Johanna and medical staff are all caring and very helpful. If looking for a primary or even psychology I recommend Niagara Falls Primary Care. They even have Urgent care hours

Prompt service, always seen at my scheduled time. Through exam- all questions fully answered. Very pleased with this office. Nurses are personable & polite and office staff is always helpful

Awesome staff

as a new patient here and it being my second visit the staff was amazing as always very professional helpful and DR Som listens to you and all your needs not once did i feel rushed he gave his full attention makes everything that more comfortable i highly recommend Niagara Primary Care thank you for the great experience

I am thankful for the staff and doctor som at this location- I have been seen for urgent medical care and the kindness and compassion that they have given me is extremely valuable when I was in need for treatment and support for my recovery . Thank you so very much for your guidance during such a challenging time for me. Mary

I love that they are always available when I need them. I can take my child there also. Friendly staff. Dr talks to his patients and listens. Answers all my questions.

I was very impressed once I was able to get an appointment. Appointment went very well. Would highly recommend seeing Corinna Donner

I have been Dr som for 8 years now .I was so sick yesterday I called at 9 they got me in to see JOHNNA who I usually see when I go to my appointments ..she's the best very professional very accurate. I had my medication by noon ..I am very happy with all the staff .JOHNNA SUSAN LINDA GINA..AND OF COURSE DR.SOM ..

The staff there is great! Johnna was wonderful. She took time and listened to my concerns. She educated me and explained how to maintain good health. Linda and Sarah were amazing. They worked together as a team and always give great care to each and every patient. Very personable and welcoming. This office is definitely person-centered. Thank you!

I'm impressed with the care there. I see Jody and she listens to you,explains everything to you, I didn't feel rushed. A Dr's office that's definitely for the patient is a rare thing now a days.

Corrina Donner is a great doctor. She listens to her patients and had really helped me out! I would suggest her to any one of my friends or family.

Corinna is the best physiatrist I’ve ever had. The staff is great. They actually care.

I have been overwhelmed with doctors appointments and I don't think anyone cared other than the nurse who is fantastic

Corinna was knowledgeable and took the time to address all questions and concerns. I can’t speak highly enough of the professional care I am receiving. I always feel my concerns are heard and she takes her time with my appointments.

I absolutely love Johnna!! She is very sweet, caring and personable. She makes me feel like a human being and cares enough to listen to what you have to say.

It was great meeting with a provider who seem to care about my health concerns and wanted to find the cause to improve my overall well being. What a great experience

Always great care taken.

DR SOM is very knowledgeable and very personable He takes time with you and he listens. Which most Dr's don't do anymore

Professional atmosphere and cared for patients very attentively.

Always a pleasant time stopping in for a checkup

I just met with Corinna and feel like she really listened to my issues and I am finally being put on meds that I should have been given when I was diagnosed with a disorder at 18. I don't dread making appointments because I found medical professionals that listen and actually hear what I am saying to them.

Best staff around, actually listens and cares for you.....

My Doctor Corrina was very professional she really cared about what was going on with me A great listener

I saw Johnny Coleman and she was wonderful. Didn’t try to push 100 different medications on me and listened to all my concerns.

Excellent in all ways!

Professional polite pretty quick most of the time Dr knows his stuff treats his patients with respect he will try to help any way he can the rest of the staff is friendly and polite as well thanks

Friendly staff, was seen quickly . The doctor listened to my concerns, then address them after discussing a treatment plan with me

Dr. Som was very personable, knowledgeable and actual listened to our concerns. The office staff was very nice and wait times were reasonable.

Very caring and friendly staff.

Took a minute to get the information in their computer but the doctors were very helpful and listen to everything I had to say thank you so much for making my visit very pleasant

Wonderful staff and a great professional atmosphere.

Great staff, and the doctor's are always professional and very knowledgeable. I always have a great experience with Niagara Falls Urgent Care and Primary, Never have to wait longer then a few minutes, always in and out in a timely manner.

Great place been there twice now and they're always nice no attitudes

I have not been there long , and I love this doc already, everyone very helpful and very nice . I would recommend them to anyone. William Weber

Dr meggie was wonderful, I feel extremely comfortable with her.

I’ve been going to this location for about a year. Maggie is absolutely amazing! She makes you feel so comfortable at your appointment while addressing any needs and concerns you have!! I’m so thankful for all of her help!

Efficient, professionl and kind. What more could you ask for in a Primary Care Office. Every person in that office does a great job! Dr Jonna dresses beautiful. Thank you for a great visit ?????

Got phone call as scheduled at 10:30 Went over blood work, discussed, answered all questions. Scripts called in promptly, ready for pickup from pharmacy.

In my opinion, of urgent care orniagara falls urgent care. I see doctor Doctor Coleman, she's a great doctor I've never had a doctor that sits down and spends their time with you. So no matter what your needs are, she listens and you can just feel the sincerity of heard a voice of her opinions on that. She gives you and she's. I think she's a great doctor. I'm glad I was introduced to Doctor Coleman, she's a good doctor and I'm glad that she's gonna be my doctor for the rest of my life. Because I don't want to have somebody who lessence. God bless you, doctor Coleman and everything that you for getting me hooked on. Julie green ministries, thank you, God bless.

Love Maggie

Saw Maggie yesterday I love her she listens to me and we work on results I won't see anyone else there.

Thank you very much Dr s o m and staff once we get past the telephone issues things will be almost perfect don't ja know Thank you very much Thank you very much Dr Som and staff for having me as a new patient I realized doctor offices are very busy these days and you also have an urgent care Dr Som actually sits and discusses patient needs I have a lot going on kidney issue arthritis knee replacement November 2nd osteoporosis not excellent blood work he actually sits and discusses things so thank you very much

Great place and excellent doctors. Good place to go also great staff.

Every one was so kind and I just love the NP Johnna. She was so patient with me and very caring.

Completely satisfied with the thorough care I have been receiving, from staff and Physician.

Everyone is so nice and they take time to get to know you and really listen

Dr Johanna is the best simple as that

As always Johnna Coleman is friendly, thorough, knowledgeable and on point with everything!! So happy to have her as my PCP again!

Office Staff is Very good and professonal, Margaret is Very Thorough and Professional would Highly recommend friends and family to go there.

Great Drs

Friendly and knowledgeable staff

Just changed to this doctor and I love it

It was a great experience! Everyone was very nice and helpful. Johanna was very attentive, made me feel like she was actually listening to me and not trying to rush me out. It was the most comfortable I’ve felt at a doctors office in some time

I finally found a good group of professionals and a great doctor

Would be 5 stars but to get an initial appointment was not smooth as there was a delay in them getting my information I filled out before appointment so appointment was made but couldn’t be seen because they didn’t get it and redoing the information in the office was not an option other then that they did reach out apologize and rescheduled me I seen J. Coleman She Was Very Nice & Helped With Making Other Appointment References I Needed And The Lady That Comes In To Check On You Before The Doctor Was Also Great Made Me Feel Comfortable For My First Visit With My Bad Anxiety

Johnna is great!

First time visiting for Primary Care. Staff were friendly and helpful with issues that came up. Was seen by NP Johnna, who was straight forward, listened and personable. Good initial experience.

Everyone there is kind and very helpful. I finally feel like I'm in good hands with Niagra Primary Care as my PCP. My last PCP want medical was impossible to make an appointment or for them to even know what your talking about. I needed a letter from my way medical so I could get prescribed the meds that ended up saving my life but they kept telling me there's no reason they need it and they actually do that at there office for 1k a month and I could start 2day, while refusing a note to a Dr that did it for free. I ended up getting help from Dr Herman for pretty cheap. Well he passed away and Dr Som took over his practice and I've been clean off iv heroin since Oct 17th thanks to them both. Now having them as my PCP they sent me for well over due blood work and sat down and went over it with me. Besides iron deficiency I'm fine and can sleep better knowing that and if I needed them for anything they will help me. Highly recommend. Ppl can ask questions

Johnna Coleman is great. She takes her time and is very compassionate

Had a little bit of a wait,but not to bad,very friendly and knowledgeable people, had x-ray and received results pretty quickly

What a wonderful experience today meeting Ms Maggie and the team ! Thanks Ms Maggie for the great care . What a pleasure ! Once again , Ms Maggie and the team were great ! Til we meet again...Need great care and a primary doc...see Ms Maggie ?? ?

Dr. Coleman was ABSOLUTELY fantastic! Exactly what my mother in law and I have been looking for. She never rushed us and wanted to get everything figured out with her health. I will recommend her to others and we left feeling so great! Thank you!! ??

Really amazing service , one of the kindest experiences I have ever had in health care and I am healthcare professional.

My experience was fantastic. They don't just talk to you they also listen to you about all your aches and pains. You can tell they care. Everyone is so nice and friendly it is most definitely one of the best places I have ever been. It is also the cleanest place that I have been to

All the staff plus doctor,s are awesome .great care and service

Wonderful treatment, staff and facility; Dr. Nikki took excellent care of my Mom today and we will recommend NFUC to others. Thank you all!

Was a great facility and the staff was very professional!

Dr. Som and team are my primary care providers and as my original primary retired, I was nervous seeing someone new after 30+yrs. To my happiness and healthcare as Niagara Primary Care goes above and beyond for all their patients care and really took the time to understand my health needs. Highly recommended!

Love my doc ,Dr.Coleman so caring and loving miss that from people on earth

The Staff was great! They helped me with my needs and I recommend going to primary care here!

My NP Joanne was amazing! I think I waited maybe 2 min. All of the staff was lovely! Highly recommend!

Had an issue initially but was resolved. I really like having the option to use an app to make appointments, get reminders, and records. The staff are very friendly and the doctor made me feel comfortable and felt like she wasn't trying to rush through the appointment like my previous doctor.

Worst intake experience ever. I made an intake appointment for a new doctor somehow the computer made the appointment for the day I was making the appointment for the following Monday. They charged me a no show fee when It clearly was a mistake. I was messaging them all day asking questions when I supposedly was supposed to be there. If i was supposed to be there but we were talking they didn't think to say hey you missed your appointment today the day you contacted us for new patient. Makes no sense. They refused to wave the fee over a computer error. If that's how you treat someone trying to be a new patient I can't imagine how they treat their current patients. Nope never. I'll keep looking and leave that $30 no show fee for collections bye.

Excellent care!

As usual I had a great visit! The staff is always very nice and Johnna is beyond amazing! I truly believe that she saved my life! And she pushes me to do even better ( But in a really nice way lol) Five stars again from me!

I really enjoy my visits with Dr. Maggie! She listens to my concerns and has a great sense of humor?

Nice people, good doctor, very respectful of patient wishes

My Physician Johnna Coleman was very courteous, helpful and knowledgeable. She made me feel comfortable and cared for. Johnna and the rest of the staff made my visit lovely.

Im always happy with my visits . I’m really impressed with their good manners and very helpful attitude. Yeah I recommend their practice:)Johnna Colman PA is very nice and very caring . I appreciate you guys very much ??

Today was my first visit with them . I’m really empress with their good manners and very helpful attitude. Yeah I recommend their practice:)

Wonderful & warm employees. They made me feel as if it wasn’t my first time being a patient.

In and out in great time. My questions were answered and everything was explained so I understood.

Excellent, caring staff. Very helpful and professional!

Excellent, caring staff. I was seen quickly and the staff was very proficient. I'd definitely visit again.

Recently had a Covid rapid test. The staff is very kind and professional. I highly recommend this Urgent Care. In 10 minutes I had my results which was negative. Yes you pay but that should the least of your problems when you want help quickly.

Took my elderly neighbor here at 8pm on a Saturday night. She was seen immediately by the kind office staff and given the utmost care by the doctor. The doctor was extremely tentative and treated her with exactly what she needed. Would highly recommend this office!!!