Everything went well, very adequate service. It was clean. I was given necessary attention and was not one of the many patients in lina nad was considered for the severity of my toenail condition. Dr. Baik cares for the patient, more so than a podiatrist I had cone to before I ever had heard of Dr. Baik. His staff is nice, and they accept out of pocket payments. Afterall I only have kaiser and had to go to kaiser but the kaiser hmo was reluctant to give me an appointment with the podiatrist, and had to be in dire need for antibiotics to be given a prescription at kaiser for antibiotics. Anyways I went to Dr. Baik a month ago and am really feeling normal again, as I could now run on a treadmill and do all kinds of outdoor activities. I do think the previous podiatrist I had gone to before I met Dr. Baik applied Iodine, instead of Phenol to rid of the ingrown. And even though the previous podiatrist I had gone to was trying to save the majority of the nail the root of the lower corner of my nail bed would always get dried skin and eventually become an ingrown toenail, and perhaps had that podiatrist extracted a portion of the nail, like Dr. Baik did on that ingrown part of my nail bed the problem would not have resurfaced. I really feel having medi-cal deterred people from wanting to help me with my ingrown toenail problem, and if that is your situation, I recommend Dr. Baik, and even though he does not take medi-cal I would rather pay out of pocket than have this constant issue re-occur. You will not be dissapointed, I know I was not after having done the Matrixectomy. I felt nothing when he did it, it was totally pain free.