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These people really have the passion and the understanding to help patients. I have a fear of injections and typically try to take a pill approach when I get sick, the staff here worked with me to find options that would suit me for the illness I have. They were actually my 2nd urgent care today, the first was m15 urgent care and the doctor refused care aside from multiple injections and stormed out of the room when I politely told him I did not consent to injections. It was very jarring and stressful for me so my relief was monumental when the Pine Knob urgent care staff were kind and willing to help me in a way that wouldn't be fear or trauma-inducing! I 100% recommend them to anyone with health issues. Unparalleled service by wonderful people
You were fast, efficient and accurate. In addition, you were very NICE and FRIENDLY which I really appreciated Thank you so much for that I give you 10 gold stars - absolutely! I am an RN and patient care is really REALLY important to me. Keep up the good work! Highly recommend
I am always happy with the care I receive at Pine Knob Urgent Care. From the front staff to the MA's to the doctors. All top notch and you can tell they care about you and your treatment. Highly recommend to everyone I know!
One of the best experiences I've had. Great staff. Very kind and welcoming
Very personable and helpful front desk staff and nurse. PA was awesome. Listened to my concerns and met my expectations 100%. Very fast experience, and I'm from out of state to boot!
It was my first time there. The staff was friendly and fast. All my concerns were answered and I left a very happy patient.
Care was good. People were friendly. Nice facility.
Great staff, fast and reliable. Easy in an out in 30 mins. Self pay $90 included my consultation and testing. Highly recommend.
Great staff & experience. Highly recommended
Always fast, friendly, and they cover all the bases! They are our families go to!
the staff was so welcoming and nice! shannon was wonderful and she made the experience of being at the doctors so much less stressful! i will always go to Pine Knob when i need urgent care!
I loved how easy it was to schedule an appointment online and provide my info in advance. Everyone was friendly when I arrived and it was a great experience. The appointment was done efficiently and with care and my concern was resolved. Thank you!
Thank you so much Kathy & Dr Josh for always providing the most efficient, fast & thorough visits! Would not trade you all for anything!! THANK YOU!
We got there just about 10 min before they closed and they got us in and treated us with great care as if it wasn't almost time to leave. Thank you sooo much for helping my daughter and giving her the care she needed.
The receptionist was very friendly and helpful and I like that your wait time and place in line are displayed. PA Bell was very through and friendly. She answered all my questions and was very reassuring! She also consulted with the other PA on staff to make sure they were giving me the best answer! Very organized and patient friendly!
Friendly staff and good service
The best urgent care I have ever visited. Thank you to the whole staff
The entire experience from check-in to initial examination to getting an x-ray to receiving shots and getting a referral all within about an hour is pretty amazing
Great experience, very friendly staff, quick service, couldn't ask for more from an urgent care facility!
Great service and great care. My husband and I were both sick with influenza and it was nice to be treated with caring and quick service. Thank you so much! Providers and office staff were all very nice.
I've gone to many an ER and urgent care for treatment of severe asthma attacks. Some with very unpleasant results. I made online appointment in the middle of the night to see a doctor at 9:00am. On New Year's Eve. The registration on line was excellent. The wait time to see the doctor on a holiday was a worry that didn't matter. The front desk people, nurse and Doctor were unbelievably kind, friendly and patient. Dr Novin spent a great deal of time, listened and had an exceptional knowledge of asthma. Finding a doctor who doesn't treat you as a 'statistic' or 'generalized' knowledge of asthma was comforting and a wonderful surprise. This is the third time I've used this location. Hopefully won't be back but if necessary- feel confident in returning!
Only problem was a long wait...but staff was great and being vary safe.. Thanks
Staff was accommodating and welcoming to assist from the front desk to the nurse to the physician!! I am so appreciative of the service I received!!!
Always fast and friendly service. Number 1 urgent Care in Clarkston.
Everyone was very friendly and helpful. I was so thankful to be able to get rid of my migraine. The medical assistant was so sweet, as soon as I entered the exam room and told him I had a migraine, he turned off the lights, closed the shade, gave me an ice pack, and some water. I was really impressed by that. The physician assistant was so compassionate as well. Plus, the girls at the front desk were so kind and compassionate as well. Thank you all for helping me yesterday.
The MA was so sweet. She kept me updated on everything.
Thank you for being so patient and so kind especially since I was bringing in 3 very sick kids at once. Truly thank you!
Very professional and kind staff. Would definitely visit again and highly recommend.
This place is amazing and the nurses and docs are A+
This is a very efficent urgent care facility. The staff is top notch in the medical field. Very caring staff.
The staff seemed very professional and knowledgeable.
went today great staff & very friendly...
This is the only Urgent Care we use. There is never a long wait and the staff is Wonderful!
I was very impressed. Arriving for the first time on Saturday morning in the middle of cold and flu season. Waited less than an hour to get in to a room. The doctor was in in just a few moments. She actually listen to what I had to say (Unlike most I've seen recently). And left feeling I was cared for
Dr. Newblat is great. Winters can be a wait because of the people. Dr. Newblat and his staff saved my wife's life by identifying a blood clot.
I came in tonight and the staff and their NP was fast and efficient. The office was very clean.
My Third time there. Great and friendly staff. Fast service, Great Doctors And you can't beat the price!
Excellent first-time visit! Super nice staff and physicians!
I was seen very promptly and all of the staff were extremely friendly and helpful. Dr. Scott was able to correct a wrong diagnosis my PCP made and prescribe me the right medications to help my condition. Highly recommend!
Awesome service, awesome staff....
The staff is amazing, they go above and beyond. Our family will never go to a different urgent care again.
This place is great, Cassy was so helpful and friendly, she is wonderful! Lisa was very nice too. I will definitely be back if I need to.
Cassy was more than helpful, she was very nice and deserves recognition for being so great! Lisa was really nice and I appreciate the friendliness at this place, it is rare nowadays to find such help, thank you!
I started at quality urgent care and they took forever and were extremely rude, so I left and came to Pine Knob Urgent Care. The people at Pine Knob were so friendly and got me in and out of there quickly, even with having to take xrays and everything. I highly recommend coming to Pine Knob Urgent Care!! Every person I came in contact with was extremely nice and efficient!!
Been here a few time since this place opened and I feel like they set a new standard for urgent care. Everybody working always seems nice and in a good mood, and it's always quick in and out. I even went in once 2 minutes before closing and they gladly checked out my daughter. If you ever need an urgent care, this is definitely the place to go.
Fast, clean and knowledgeable. The staff was very friendly. Scott Bonzheim P.A. was very professional and made the stitches painless. Hopefully I won't need his services again anytime soon...but if I do, I'll be back.
Great place to go .. get nice a friendly .. they help in any way they can .. I would recommend this place to anyone..
After calling another urgent care to find out if it was okay to bring my daughter in 15 minutes before close and not being sincerley told yes; I called Pine knob urgent care. I'm so glad I did. The PA Lisa made a big difference in my daughters eyes, of urgent care facilities. She took her time and even brought out a side of my daughter that few see. I appreciated that they TESTED for what they were seeing and did not prescribe unnecessary antibiotics. My daughter got a popsicle out of the deal. Thank you Lisa
Great clinic! Short wait and friendly staff. Dr.Jaggi was very personable and knowledgeable. Listened carefully and asked the right questions. Open every day. This was my first visit and, if needed, I will go there again.
Went in last week to get a steroid shot for my eczema break out and the staff was absolutely amazing. They listened to what I was saying and listened to the route of treatment I preferred without trying to steer me in a different direction like a lot of other doctors do. I was in and out in under an hour if not 45 minuets. I even received a follow up call checking up on how I was doing. Some of the best care I've ever been given at any doctors or urgent care. Will definitely be making the drive back out if need be!
Awesome staff, friendly, caring and professional.
Always so fast and friendly!
Super nice staff. Very helpful in every way
Quick great service! Would recommend
Excellent experience from the moment I walked in. This was my first visit and everyone was so kind and helpful! PA Scott Bonzheim was fantastic. He took the time to listen and had genuine concern. I thank them all over and over. Highly recommend!
This place is amazing, my husband, son and I have been going here for a few years. They get you in and out super quick and are so kind!!!
Always so helpful and never a long wait
Amazing place! Great for folks with no insurance! Cost is super reasonable! Staff is nice, place is clean. This was just a great experience! If you need a urgent care this is the one to go too!!
I love going to Pine Knob Urgent Care when anything is wrong. They get me in and out quickly. The staff is amazing.
Very happy with the staff and doctors - saw me very quickly - very thorough visit
Top staff all are professional and ER trained! On site X-ray imaging.
Friendly staff and fast service!
Thank you Pine knob urgent care! I needed a few stitches and you guys took great care. I was in and out and everyone was friendly. Not the first time I've been there either. I've had my kids in before and had the same service. So great to have a local place that cares and is so friendly.
Thank you Pine Knob Urgent Care for the great service! I brought my 13 year old son in yesterday for stitches in his hand. The staff was courteous and kind. We did not have to wait long to be seen. Our PA did a great job in closing the laceration quickly, while taking the time to calmly explain to my son what he was doing through out the procedure. As an ER/Trauma nurse, I must say that the wound closure is pretty, too... and his scar should be minimal ;-).
My husband and I have both been here a few times. Very pleased with the care we have received every time. We will continue to go here even though there are several urgent care facilities closer to our home.
Been to this office several times. As with any walk in clinic, you never know the wait time. Lobby is always pretty quiet. Doctors and staff have always been pleasant.
Such a great caring staff, very pleased. They took great care of me with my broken foot, made me as comfortable as possible, visit/X-rays/and splint within an hour and a half, much better than any other urgent care I've been to. They even wheeled me out in a wheelchair to my car. I will definitely recommend them and go back for any other medical treatment. Thank you so much, bless you all, amazing work and knowledge!
Pine Knob Urgent Care is hands down the BEST! We've seen both doctors and they are equally as kind, attentive & thorough! They went above and beyond for us. This level of care is rare to find elsewhere, and we highly recommend this team!
Waiting room was clean and the wait was minimal. Each person I dealt with was friendly and actually genuine with their treatment and care. I would absolutely go back if I was in the area and in need of quick, thorough care.
I highly recommend this urgent care (especially for pediatric urgent care needs). The staff is extremely caring, friendly and knowledgeable.
Great staff and doctors. My daughter needed a sports physical and they were quick and it was only $20. Also been there for illness and fractured wrist and they were great as well and very friendly.
Fantastic Urgent Care! Professional and clean. Awesome, very thorough Doctor and nurse!
Fantastic Urgent Care. Doctor and nurse was very thorough. Clean and professional, with wonderful staff.
I drove from White Lake to this urgent care yesterday and I have to say it's worth the drive. It's the first urgent care I've been to that feels like a real doctors office. It's clean, they are quick and friendly. They ran several tests quickly and got me out.
I would highly recommend going here. The staff, nurse, and doctor were very caring, and you didn't have to wait a long time to be seen. From start to finish I was there maybe 40 minutes top. I'm so thankful to have found this place, it definitely will be my go to when I can't get in with my regular doctor.
I will go back here in a heartbeat! They treated my little girl right away and were beyond friendly and caring. They put me and her at ease. I have never experienced such great care at an Urgent Care facility before. The nurses and Doctor were AMAZING!
While waiting for my flu results the doctor asked if I would like the light turned off so I could rest.
I had a wonderful experience here. The staff was very polite. My nurse and doctor did an excellent job. This is my new urgent care for sure.
They are quick, efficient and friendly! I was in and out in 30 minutes. Better than any of my other doctors offices!
Very fast and efficient! Was taken back within 20 min after I filled out my paperwork, MA walked out and the doctor walked right in! And even got a follow up call! Highly suggest!
Our family has been about 4 times & each time we've received exemplary care. Everyone from the front desk, nurse to PA was top notch. Thank you Pine Knob Urgent Care.
They did not make you wait, which is one reason I don't like going to the doctors.
Best care around. Friendly staff and thorough doctors. Fast too.
Best urgent care ever! Cindy was my nurse and held my hand for a painful exam. She made me feel like my mom was there with me
I was very happy with the care given to me. It's been 24 hours and I am feeling much better. Thank you to the Dr. and staff for treating me so well. Customer service is everything!!
Very friendly staff, nice facility, clean and welcoming. My wait was less than 5 minutes, was in and out for bronchitis/sinus infection in a half hour. So very happy to have a great urgent care nearby!
Even though my wait time was a little long, which was no fault of Pine Knob Urgent Care at all. There were so many sick little ones waiting to be seen, so I didn't mind the wait at all. When I was finally seen the staff was so very friendly, and made me & my family feel right at home. I had never heard of another doctor coming from another hospital after their shift ended, just to help out because they were busy. My husband & I thought that was awesome!!
Nice, clean facility and staff was quick and caring. I was in and out in an hour for severe back pain. They even took EKG to rule out anything more serious. They had a nice kids come we with tablets and toys, kids even kept busy and entertained. Highly recommend!
Amazing. In and out super quick with great staff! Felt better by evening!!!! Highly recommend!
I was in and out last Saturday morning in under an hour. I left with two scripts. Now five days later, I feel better than I have the previous 10 days! So glad I found this place. I have been to other urgent cares in my area, and waited way too long, and received terrible service. This place was great. I hope they don't lose their way. I will definitely go back when I need too! 5 stars!
Always quick and attentive!!! Always in and out quick!!