I find it very convenient they are open 7 days a week and have appts from 8am-8pm. First off the parking is free underground for all the clinics and Harris Teeter, so this was a big selling point to me. Every other urgent care I went to had a paid garage and did not validate the tickets. Everyone from the front desk staff, to Nurse Tisha, and Dr. Sarah are amazing. Tisha was so caring and friendly that I immediately felt welcomed. Dr. Sarah also listens to your concerns and is very helpful with what steps you need to take next. Thank you for the good experience. I’ll be recommending this place to my friends and neighbors.

Staff, location, no wait time and just complete good service. Dr will listen and help you in every way

Great service from Anna and the whole team

My family and I have always had a great experience with this urgent care practice. The staff are friendly, and we are always seen quickly.

Very professional, informative and helpful staff

I had such a smooth and wonderful experience at this location - from start to finish, everyone was kind. I was seen very quickly and efficiently. My physician, Emily was incredibly helpful and answered all of my questions with ease. I will definitely refer people here and will be back myself.

Had a very good experience at pacs urgent, my nurse Tisha was absolutely wonderful. Thanks for the great service.

Always a pleasure coming here. Very efficient and really nice staff bring beginning to end. Thank you!

Fantastic service! I took my daughter in, we waited 5 mins tops. We were also able to fill out all paperwork at home prior to arriving to the location, so we really did not have to wait long. They saw my daughter with uttermost patience (thank you!!) and were super thorough with the check up. Thank you so much!

I was in and out in less than an hour. Everyone was kind. They took their time. Listened and examined my injury.

Outstanding service !!

Very helpful staff

Best choice to go to PACS Urgent Care. Every member of the staff was kind, attentive, professional, knowledgeable—couldn’t be better. Tisha is an Angel. Dr Ana was fabulous. The X-ray tech was considerate and efficient. I was suffering, and PACS was a blessing because of the fine staff. Thank you.

Really quick, knowledgable and friendly front desk

Pinched nerve on lower back. Got an early appt on a Sunday. Was impressed with PA who diagnosed my condition and prescribed some treatments that were sent directly to my pharmacy. Location is right by Silver Diner on King Street. Free parking in underground garage. I made the appt online and filled out all required paperwork so was in and out in a timely manner. Best thing is they do take insurance even medicare. 7 days a week from 8am to 8pm. Luckily, I was able to avoid going to ER on a weekend. If you can, this is much better than waiting for hours at ER for non-emergency issues.

I had the best experience at PACS. Everyone was so friendly and relatable! My visit was quick and I got all my questions answered! I’ll definitely be going back!

I’ve been there 4-5 times the last couple of years for diagnosis/trearment of minor infections or procedures. Setting an “appointment” time online is easy, I’ve always been seen quickly, and the care has been uniformly excellent! Highly recommended!

This is Tanvir M The staff is really nice and welcoming. You feel welcomed at all steps until you check out. No wait time and they have everything to treat you well. Thanks PaaCS

The medical and office staff were courteous and helpful! Very short wait to see nurse and doctor! I highly recommend!

I had an outstanding experience at Family Doctor with Dr. Sarah. She was incredibly kind, patient, and thorough—she took the time to listen, explain everything clearly, and made us feel truly cared for. The visit was for both my father-in-law and mother-in-law, and they left extremely happy and satisfied with the care they received. A special thank you to Tisha .the assistant, who was amazing at drawing blood. She made the process easy and painless, and filled the room with joy and smiles. Her positive energy made a big difference! Highly recommended to anyone looking for professional, compassionate, and friendly care. Thank you, Dr. Sarah and Tisha!

Great service today!

My wife and I recently visited PACS Urgent Care and were incredibly impressed by the level of care we received. From the moment we walked in, the staff was kind, attentive, and efficient. The front desk team ensured a smooth check-in process, and we were seen promptly. The medical staff took the time to thoroughly assess our concerns, explain everything clearly, and make us feel comfortable throughout the visit. Their professionalism and compassion made a stressful situation much easier to handle. We are truly grateful for the excellent care provided and highly recommend PACS Urgent Care to anyone in need of prompt and thoughtful medical attention.

Professional, warm and genuinely caring! Best urgent care I’ve visited. Thank you!

We have been going to this Urgent Care for a good minute, and every time we have come it's always been pleasant and courteous. We LOVE nurse/medical assistant Tish! Very lovely woman and always putting a smile on our faces whenever we see this wonderful woman. Always in a great mood and puts a smile on your face even when you're feeling the worst. All the staff has been very helpful and always nice to us, I would recommend coming to this Urgent Care. Just make sure you come in with respect and common courtesy and the people in this place will always treat you right

Caring staff and clean place

This review is for the Physician Assistant, Emily Young. I brought my daughter in due to some ankle pain and Emily was very helpful and patient! Turns out, my daughter fractured her ankle. With the help and care of Emily, we were able to get my daughter a walking boot and a referral to an Ortho. Thank you so much Emily!

This is a great urgent care that quick and efficient for all the urgent issues that arise with little ones. I’ve taken one son who broke his thumb and they had an x-ray machine and confirmed the break. I’ve taken another son with suspected pink eye, and it was confirmed and prescribed antibiotics. We saw Docto Sarah and she was great with my six year old. I would recommend them.

Wonderful staff Front desk Fadila and billing manager Diane were able to find my insurance without my card. Tisha is very accurate with the needle

The PA was AWESOME!! She calmed my very scared 4yo down! She is VERY kid friendly!

I recommend this urgent to anyone looking for professional staff, clean faculty. I went there because my throat was very sore, haven't had a sore throat since I was a kid, I have a very bad gag reflex, but the nurse Shanida was very professional and quick swapping my throat. I was positive for strep and the provider Emily was also professional, she gave me my results and explained my treatment to me with care. Thanks PACS for what yàll do we need more caring and professional faculty around.

First time coming staff was very nice and helpful recommend coming here

Dr Emily was amazing she really tried to help me with all my problems.

Great staff, great location, no time waiting to be attended.

Absolutely great and fast experience.

Always courteous, friendly and efficient. They’re the best—I drive right past 4 other urgent care facilities just to go to this PACS Urgent Care. The staff (Fadila at the main desk) nurses and doctors are all caring and wonderful.

Excellent staff and service Nikka, Diane, Fhadil’s and Tisha - well done!

Dr. Walid Hammad and staff were wonderful with my husband’s care. No long wait times and we were given clear orders by the doc. Thank you PACS!

Quick and professional and covered all my questions and concerns. Very kind staff 10/10

I was seen quickly and treated professionally.

Scheduled an appointment time and was taken promptly back! I filled out information online ahead of time so i think that helped with the amount of paperwork. Everyone who saw me was very friendly, and I was in and out in 30 minutes even with an XRay of my chest being done. I was very happy with my experience here, especially for a Saturday morning! I will be coming back if needed

All the staff was great. I would definately go there again!

Great care always. Very good staff. Recommend to others!

Very friendly staff. Receptionist explained the process and payment well. Was examined efficiently and overall felt very welcomed and heard. Went to the clinic and picked up my prescription in less than an hour of leaving my home.

I had a great experience. They were friendly & much much faster than the ER for a minor injury. I would definitely go back.

Friendly staff. Short wait time. Doctor was very knowledgeable and courteous.

Helped solve issues with my foot and reffered me to a podiatrist! Thank you

Very quick in and out service. Very nice staff.

I really like this place. The staff is thorough, efficient, and, in general, give off a friendly, comforting vibe. If I need urgent care again, I will definitely go back!

Great experience

Great and efficient experience

Wonderful & quick service! I have been a patient here twice. Each time I was promptly checked in, seen by the staff, & discharged well under an hour. The staff is caring. They do their best & provide an excellent service. This is my go to place for those minor medical issues. Thank you PACS!

I checked in online and everything went smoothly. I was taken in at approximately the time I was given. The front desk, the nurse, and the physician's assistant were all very professional and caring.

Super comfortable waiting room. Wait time was less than posted online and nurses/drs were clear and kind.

Great group of people! Very kind, patient and listens. This will be my go to place from now on.

The entire staff were kind, friendly and made my 8 year feel safe and cared for! I highly recommend this practice!

Staff was all very nice and very prompt, I will definitely go back whenever needed

Quick and great service

Highly professional and friendly service

Great team! Was seen quickly and the entire team was polite from the admin person at the front to the doctor. Also felt included in the healthcare decisions. Highly recommend!

best experience I’ve had at an urgent care in my life

What a great experience! Clean, quick and kind! Nursing staff was efficient and doctor was wonderful! Highly recommended!!

I went there 6 months ago. Their service was super helpful and referred me to the one of the best ENT doctor! Thanks.

I genuinely love this place. From the receptionist to the doctors. Great practice overall!

I love this urgent care! It’s clean, comfortable, wait time was minimal, staff was pleasant, the waiting room charming, and above all, there were no millions of forms to fill. Will visit again when needed!

Great customer service from all the staff including the front desk. I had a great experience. My visit was fast and efficient.

I was recently seen 2/2024 and the services and staff were very professional, pleasant, good bedside manner and Dr. S. T. for her protections was amazing as well as the MAs. The facility is "new "and very clean. I hope the environment and all the staff remains as time goes on. Highly recommend and they are closed on Sundays and must deserving time off. Only down fall for me was... I neglected to get a medical letter for work, since I was not aware of how my was felt 24 hours after my diagnosis. Please if you need a letter/note for work... *Get all you need including medical letter when you're seen to avoid any issues going forward as the doctor who examined you may not be there if you need a med letter going forward. They only give 3 days and you must return to more $$ and not to mention if you not feeling well to return for an extension. With all illness/sickness the medical broad symptoms is NOT a catch all. All are uniquely made therefore symptoms and how long it will take for one to get back to normal VARIES.* If I could give 10 stars PACS would receive it from my first time visit to the facility.**********

I had a great experience! The wait wasn't long, x-rays were quick and I got exactly what I needed! Being away from home and getting sick sucks. But, if it should happen again, this is the place to go! Thank you again Dr. Sayeed for being so kind to someone far from home!

This is by far the most efficient, and cleanest Urgent care I've been to in the DMV. Literally in and out within 30 mins and the staff and doctor were beyond friendly!

The entire staff was great and kind. Quick turn around and professional manners!

The owner personally called me to figure out a billing problem that insurance messed up on.

I never knew urgent care could be this great of a process. Staff were so friendly and lovely and the office was so clean and cute. If I ever need another urgent care visit, I’m definitely going back

easy check in process, super friendly staff. We were in and out lightning speed. Hope the secret doesn’t get out. 😂

Pick this place over any other urgent care near Arlington.inova urgent care sucked they took no time to even diagnose me.

I took my daughter for sick visit for the first time and I was really impressed. I didn’t have to wait for too long and the staff was great! The Lady at the front desk was very kind, the medical assistant Eduardo who took us in was also very kind & understanding. I will be coming back here in the future. Great services! Thank you!

The place got the job done! You have to wait a little bit because they are a strong small staff. Otherwise, they were great.

Excellent fast professional service in a clean environment with excellent customer service. Filled the Gap on a weekend when my primary care provider was unavailable.

Need to quick check for a possible tick bite. Did most of the paperwork online, selected a time, showed up and was promptly seen and examined. Super friendly staff, the doctor took the time to talk over my concerns. Highly recommended.

I liked the fact that I could ‘get in line’ online and receive text messages as to when to come in. The facility was bright and clean and the staff was welcoming and cheerful. That’s important when you’re not feeling well. I was in and out within an hour or so. The doctor was kind and empathic about my pain. I was given medication and told they would follow up within a few days when my lab culture came back and adjust treatment if needed. A positive first-time experience!

I came in on Thursday 11/2 with flu like symptoms, the doctor I saw that day said he wasn’t sure if it was the Flu or cold, but said I had some sort of virus and told me I could go home and take off-brand day/night quil. I came back on Saturday 11/4 because I had blood in my mucus (sorry for that mental image) and my fever went back up. This time I had a different doctor, her name was Sarah, she looked down my throat and immediately was like your tonsils are super swollen I’m going to give you some Motrin now and then prescribe you an antibiotic. I literally wanted to say to her “God bless you.” I’ve been taking these OTC meds but have just been stagnant and my body felt so heavy. Now, after I took the Motrin and antibiotic, my fever is down and it’s only been 5 hours since I left the urgent care. To make a long story short, Sarah was a life saver for me today. And I appreciate Ms. Tisha who was at the front desk today as well!

I broke my wrist while visiting Alexandria from out of town. Came to this urgent care since it was closest. Extremely happy with the service. Very attentive, friendly. compassionate and thorough!! Would definitely recommend!!

My experience was great! Staff was nice and helpful. All questions were answered.

I went to Moustafa Shamma because I have an injured rotator cuff, and he was extremely professional and very courteous, if I ever in the future have any issues I will definitely be going back to him

Great service, from the front desk to the doctor. they are fast and also take time to listen and try to find a solution. Very sweet and welcoming.

The young lady at the front desk was super attentive, friendly and nice. Doctor shamma and nurse were nice and helpful as well.

Dr Shamma took wonderful care of my father last night when he injured his leg on a car door. The nurse was amazing too! Very kind, conscious, and professional. Will be back!

Best urgent care I've ever been to. First off, the melanin magic is great to see. Second, the waiting room is very warm, open and welcoming. The staff is super helpful. Not only do they have free wifi, but they have multi plug chargers in the treatment rooms for phones. It's the little things that count. Dr and Nursing staff were kind and caring. I will def be back next time I need care.

This is our first stop when one of us is sick. They usually see us very quickly and the nurses are great about working with our toddler, including the inevitable nasal swabs, and we’ve seen the same doctor each time so she’s familiar with our kid’s health

Very quick! The employees were so kind and accommodating too. Definitely go here

I can’t say enough good things about Pacs Urgent Care. Everyone was attentive and polite. I was in-and-out just under an hour or so. I got X-rays done rather quickly after which Dr. Tesfamariam went over the results with me. She’s a very kind soul. Very fortunate to have quality care in the area.

Excellent service, pretty quick

Clean and efficient. Diagnosed my issue and treated it as needed. Thank you.

I was in and out in 20 minutes first thing on Saturday. Everyone was so kind and friendly and sympathetic. I recommend 100%!

Bad ear pain around 9:30am. Found this place through insurance. Went to website. They have online registration which is nice so didn’t have to start fresh at the office. Picked earliest visit available, 10:31am. Arrived at 10:28am. Couple of pages to sign. 10:40 am taken to patient room. Vitals checked. Doctor Shamma saw me at 10:45. Good, nice, Doctor. Diagnosed infection. Prescription sent to my pharmacy. 10:50 done! Staff was nice too! All in all, an excellent, efficient experience.

Quick, clean environment and friendly people.

Everybody was so friendly. Amazing customer service. I was in and out within a hour 15-20 mins. Fast service! And you can even set appointments. Btw loved the music in the exam room for vibes and added privacy.

Fast excellent service & the atmosphere was very pleasant👍🏿

Clean office, friendly and professional staff. Check in process was efficient and the wait time to see a medical professional was short. Highly recommend this clinic.

Extremely fast, friendly and welcoming

Great service with no wait time. Caring and amazing staff 👍

Very good service friendly and fast were able to help me with my sickness and got medicine into pharmacy and had no problem writing a work note.

Dr Shamma took care of me, he’s wonderful! Very kind and friendly! He played with my son!! Such a personable doctor! And the female nurse her name started with “F” she was amazingly helpful and nice! Treated me very respectfully and kind. 1️⃣0️⃣ ⭐️🤩👍🏻 And there are so many more nurses and customer service representatives upfront that I always forget to mention their names or ask their names, but I was just in there again today because me and my son was sick last week. They treated us like we were family and Miss Diane was up at the counter and she went above and beyond to help me. I know I can be annoying and she was just so patient and just smiled. It was very nice and understanding and And she was like my Woosah no, let me tell you I’m sure she knows how to handle some rough customers, but she is very polite and nice and kind and a hard worker and I hope I see her every time I go in there. Thank you Miss Diane.

(Translated by Google) Friendly staff, competent, friendly doctor, and she took great care of our son. Highly recommended 👍🏼 (Original) Nettes Personal, kompetente freundliche Ärztin, hat sich sehr um unseren Sohn bemüht. Sehr zu empfehlen 👍🏼

Everyone here was so kind! The facility was clean and comfortable. And I was in and out with all my problems addressed very quickly.

Had a wonderful experience. The online registration was very helpful way to speed up the process.The staff is amazing, Axel and Sonya are gems! Dr. Shamma is very pleasant and efficient as well!

I like PACS, very nice clinic, excellent staff , excellent consultants, immediate treatment,

I have a wonderful treatment experience here today, everyone was very professional, especially Tisha...You Go Girl...thank ya'll so much!

Good doctor

I recently had to visit urgent care because I had a cyst that became infected. I couldn’t be seen by my primary care physician, so I decided to visit PACS Urgent Care. Upon arriving every person I interacted with was very compassionate and professional. From the front desk staff, to Laticia who assisted the physician, to the Dr. Elsayed. Everyone was so kind during the whole experience. My cyst needed to be drained and the physician who helped me kept making sure I was okay, and that the pain was tolerable, and asking if I needed a break from the procedure. I highly recommend visiting this location for any urgent care needs.

Staff was extremely pleasant and helpful. Doctor was very kind, a good listener, and very helpful as well. Online check-in (used the link in this Google listing for appt) was a breeze. 10/10!!

I had a great experience! Sonia fadila was very welcoming and knowledgeable . It was a quick appointment I was in and out ! Great service

We were greeted by a very nice staff member, Fadila, she treated us with respect and helped us with the documents and paperwork. She is a very kind person and a person of quality. The doctor that treated us was very knowledgeable and diagnosed us quickly and sent the prescription directly to our pharmacy. We couldn’t have asked for a better experience. We truly appreciate the service you extended to us. Thank you so much. Ghazi

Overall the staff was amazing and good service, everything was quick

excellent service and very friendly receptionist

Staff is very friendly. Easy transactions and convenient location.

I walked in and they saw me right away. Friendly and helpful staff. I was seen by Felicia, a nurse practitioner and she was very professional and helpful. Would definitely recommend this urgent care!

Very good service. 10/10 staff

Great experience overall! They were prompt in getting me seen and I was back out in less than an hour. I would definitely go there again if needed.

Professional and wonderful staff. Dr. Sohaib thank you so much for the good care

Great service. Very professional. Was in and out. Very pleased with my experience

Everyone who worked at Pacs in Alexandria could not have been nicer - they made urgent care a pleasant experience and we felt like we were in very good hands!

Very helpful staff!

We went on a Sunday evening with our 3.5yr old and we’re happy to receive quickest service especially with a small child and other family members waiting. Thanks to the nicest doctors and the clean quiet and wonderful place. Medication was prescribed promptly and picked up from a nearby pharmacy and everything went smoothly. Thanks. Keep up the great work.

Just had to take my 3 years old daughter there yesterday and it was the best experience we ever had in any urgent care! The staff is professional, the place is clean and best of all we were in and out in about 30 - 45 minutes including having X rays done, results discussed and prescription sent to the pharmacy. I highly recommend!

I’m always taken into a room within a few minutes of arriving and everyone is really nice, their answers for questions I have lessen any anxiousness I have. I always feel comfortable coming here

That was excellent service!! They really really good for the patient!!

The Doctor is so amazing Lessing to the patient with out interrupting. Also got better withten two hours after I took the drug he proscribed.

Super fast and very kind staff

Amazing. Everyone super kind . Opened on time. Free parking.

Great stuff friendly and very clean.

The staff was very sweet ; They ran very smoothly as well. The doctor was very patient he answered all my questions and explained my diagnosis very well. This office is definitely number 1 on my list.

Excellent service and very friendly staff.

Had a good experience last Tuesday when I brought my son to Pacs Urgent Care. My son had a fever, so I brought him in for a checkup, and the staff did a fantastic job. Eduardo was the person who helped us, and he did a fantastic job conversing with my son and giving him a treat at the conclusion! Great job, folks!

If I could give 10 stars I would! This was one of the best experiences I’ve had at the doctors office. From the calm music in the wait room, to the courteous receptionist, along with the soothing nurse and the icing on the cake was Dr. Sarah T. I came in for a small laceration that I thought might require sutures. However, I’m extremely reluctant of the use of needles. No worries PACS to the rescue. I called ahead and spoke to the nicest receptionist that told me that they had a physician that could perform the procedure. When I got there, the nurse who was the happiest and sweetest nurse, cleaned my wound and then told me to wait for Dr. Sarah. When Dr. Sarah came in she immediately diagnosed me and told me that I wouldn’t even need the sutures and patched me up and sent me on my way to CVS with a prescription, all within 45 min. I thought I would be in the ER for hours. I’m so grateful for their team who treated me like family and with great care. Don’t hesitate to use this facility!!!!

Service was great and staff even better

Courteous professional compassionate efficient

Excellent service and care 💙

Always very nice people here

Great urgent care God bless you all

It was a nice experience!

I dropped in to get tested for Covid as I had some troublesome respiratory symptoms. Turned out that I had a severe respiratory infection. The proper medication was prescribed. Service was very prompt and the staff was very professional and kind. Shoutout to Dr Moustafa and his staff. They are the best!

Great experience! I went in for a COVID test. The staff was professional, polite, and efficient. I was in and out in 20 minutes and the facility was super clean. Thanks!

I’ve never written a review before for anything. But I had an excellent experience. No wait. Kind staff. I have a phobia of doctors and needles and requested a second nurse to hold my hand for the blood draw and they made me feel so comfortable, kept me laughing and made me feel normal for being scared. They are amazing!!!! Want to go to them every time. :)

Great clean clinic , staff best customer service , they were really good and doc too.

Great staff. Tons of patience. Will definitely keep going here.

The wait wasn’t too long at 9:30AM on Friday. We were out in and out within an hour so it’s pretty good for urgent care. The facility is clean the staff and doctor were nice and knowledgeable.

I went in on a Sunday morning for an issue with my foot. Everyone on staff, including the registration desk, the medical assistant, the x-ray technician, and the doctor, was pleasant and efficient. I felt like I got good follow-up instructions and they double-checked the pharmacy for my prescription to make sure it went to the right place. I wouldn't hesitate to go to this urgent care clinic again if the need arises.

Very nice and friendly staffs, nice and comfortable place. Dr. Shamma explained my mom's condition to us excellently. Highly recommend. Thank you PACS. ❤️

Caring, careful, competent, cordial.

The entire staff was phenomenal- from the ladies that greeted me at the front desk to each nurse and medical technician. Dr. Elsayed was outstanding and touched base with me one last time before I left to make sure I was clear on aftercare and next steps. Every person there went out of their way to be kind and comforting. It is a clean and new clinic, but it’s the people who make PACS Urgent Care #1.

Honestly probably one of the best experiences I've had at any urgent care. Everyone was super nice, efficient, & professional. Was seen quickly & everything went smoothly. Thank you all so much for the help.

Came here for the 1st time, very prompt service and got to see the doctor fast. The staff was helpful and answered all my questions and the pricing for self pay is very competitive compared to other locations at 120$ per visit.

The receptionist was helpful, then the medical assistant who helped me feel better, and the PA who listened attentively, asked a variety of questions and diagnosed the issue. The discharge information was explained and I was released.

The service is fast, professional, and reliable. The employees are all equally very knowledgeable and friendly! Thank you!

It was great. The environment is awesome too.

After having an awful experience with another local urgent care clinic and wasting an entire morning, I feel like PACS really saved my day. Their operations were smooth, providers were helpful, and they treated me with kindness and respect. They're a bit far from where I live, but I will absolutely take the time to go here next time I have an urgent medical need.

Very friendly and professional staff.

I came in on 8/1/22. The staff was extremely friendly and helpful. From the receptionist to the doctor—everyone was professional, courteous and down to earth. Would definitely come again.

Great, very professional! Would recommend!

I would highly recommend them to everyone. The service was sooo fast and the staff was so kind and professional.

I wanted and I was attended to promptly. The doctor that saw me was Dr. Arelene. The r reason I’m writing this review is because I loved her! She was kind attentive and really listened to my issues and tried her best to find a solution. Thank you!

Clean, friendly, and overall wonderful service at PACS! Really felt like the whole staff was caring and I really felt seen. Won't go anywhere else!

Elizabeth and Arlene are the best providers. We come here because they take care of our family. ツ

Painless as can be for my Covid test to return to work! Friendly staff and so informative!!!💪

Easy online check-in process, friendly staff, and kind, thorough, and thoughtful doctors. After checking in online and driving to the clinic, I saw a doctor within 20 minutes of walking through the door. Highly recommend. BUT—> I initially gave this urgent care five stars after my first two visits. However, I have since received my bill. The billing department incorrectly billed my insurance. Despite calling multiple times and leaving at least 5 voicemails over the past 6 weeks, I have not heard back and have yet to receive a corrected bill. The service was great, but if this is typical of the billing department (and hopefully it isn’t), it’s not worth the headache.