I had a great experience at this urgent care. The front staff were welcoming and efficient, making check-in smooth and easy. The medical assistant was kind and attentive, and the doctor took the time to listen and provide excellent care. Highly recommend this place for anyone in need of urgent medical attention!

Attentive and thoughtful staff, available for questions and appointments unlike other providers I have had.

I was a new walk in patient, able to be seen fast. Great customer service, and nice health providers!

Very kind staff!! I am a very anxious person and have been struggling to get myself to see a doctor after not going since pre-pandemic and moving to a new area. I was very nervous coming in here at first, but all of the staff: receptionists, nurses, and doctors, have all been so kind and understanding that I’m starting to grow very comfortable with checking on and speaking to my health. The only issues I’ve had have been with my insurance, and even then, the staff here has been understanding and giving. Very happy here!

I was in as an urgent care patient. Very courteous and efficient staff. They took care of all prescriptions needed. No appointment needed. I would not hesitate to use this establishment again if needed.

The staff is amazing and efficient! I really appreciate the quality of care!! Thank you!

The doctor is very nice and help us find vaccine and my kid get school shots in time Appreciate it!

Great service! Such a gentle personnel. Fast urine results.

Maryam Sayage was the PA who did my video call and she was very knowledgeable, patient, and thorough when covering my treatment options. Booking to consultation process was very smooth through zocdoc.

Quick and professional treatment for my son.

The staff and doctor were very friendly and helpful. They took their time with me and listened to me. Overall, a decent visit. Edit: There was some confusion with the front desk not knowing whether or not to charge me based on my insurance, but luckily, the doctor overheard us talking and was able to give me a refund.

I have had to come to this urgent care twice now and it has been the most pleasant experience especially bringing my little one in prompt responses and very satisfying to our urgent needs and well being

Super quick service! Docter was super nice and so was the front desk. 5/5 stars will be returning !

Very clean environment. We liked the nurse practitioner that we saw and were treated well. Very affordable.

Timely, helpful, and effective

Great patient care, quick very short wait time, and the doctor was very patient, easy to talk to, and friendly.

Got us in right away. Very thorough and mindful of our situation.

Clean and prompt care

This place is a joke. They deny care on a regular basis. Unprofessionally run, small, cramped clinic with little to no regard of their patients. They treat patients like revolving doors. The providers are decent and kind, but the receptionist is rude and de-legitimizes patients' concerns. This place is singlehandedly run by her, it's wild. There's no one to supervise her! I've never been to a medical facility that is run by an unqualified, unprofessional person who single-handedly denies patients legitimate care without even seeing them and their condition. I had a decent experience coming in the past, and get prescribed antibiotics when needed (seems that's all they can really do). She turned me away for a very simple appointment I made today by calling me an hour prior and saying she 'discussed' the reason with that day's provider and the provider felt uncomfortable performing a routine wound care procedure which she performed for me TWICE with no issues. Then she read off notes from a totally DIFFERENT doctor who looked at me for my sinus and oral pain, and said I was completely fine, she “trusts in her providers”; as noted, I went to see him for a completely different reason. I offered to email a photo to prove my need for the care that day. I asked for a logical reason why the provider present that day doesn't want to treat me and she just said she is uncomfortable - she had no legitimate reason and kept going in circles discussing what the OTHER provider wrote, about a totally different reason I went in for. She is completely unqualified to be making such a decision, without even seeing me. UPDATE: I was able to get the prompt care that I needed at a modern, professional urgent care clinic called AFC Urgent Care in Santa Clara. My request was validated and my concern was taken care of promptly in less than a second. Never looking back, and glad this happened.

Very professional and they catered and listened to our every need. Thank you.

It was very quick to see the doctors and they were very nice! Would definitely recommend

Satisfied

Excellent service. Impressed by the overall experience. The staff exhibited a high level of professionalism, and the facility was clean and well-maintained.

Good care , and friendly staff and doctors

Great place. Outstanding service

Very professional staff and very knowledgeable doctor, simply the best urgent care !

Good and fast service

Very friendly, upfront pricing

So patient and understanding if all my questions! Highly recommend this clinic for their excellent patient care service.

Super nice people and doctors. It’s our go-to clinic for whenever our child needs a quick evaluation. Would definitely recommend

Dr Gary Singh is really a very good doctor, he listened all my ongoing health conditions and helped me to improve my health

I was seen at this Clinic couple days ago, the Doctor diagnosed me well and was in and out in timely manner . I didn’t know real doctors practice anymore because everywhere I go there are nurses or PAs . I have become their primary care patient. It was no wait and found doctor and the staff very helpful and caring which is actually that patient needs.

Welcoming staff and very knowledgeable doctor. Took their time to diagnose and provided effective medicines. I would recommend this place to everyone.

I had a great experience there. Nessa was very nice and helpful.

Very fast and very attentive, I am glad I went here, they treated me correctly. Super nice people!

Check in was smooth and Dr. Singh was kind and gave good care and clarified all our questions. The experience was smooth.

Excellent care and service provided at GetWell. Dr. Singh was very patient and informative to help me understand what was wrong and how to prevent in the future. Defiantly recommend.

Awesome experience!!

Worked out well and they were very pleasant to have assist me with my complaint. Thanks!

Same day walk in and very quick diagnosis of my one year old daughter’s otitis media. Prescription was issued immediately and we got medication within a hr

This is such a great urgent care. Clean, quick, thorough. Very small space so I'm not sure if the wait gets crazy often, but you're able to make appointments.

Front desk as well as dr were very kind and helpful. Really easy experience

Very good experience!

I am very happy with the service provided . They are Very quick to treat and Resolve the issues. Thank you Dr Gagan

The front desk lady was very nice and sweet. The nurse was accommodating and the doctor that saw me was fast and quick about hearing about my symptoms and getting me my prescriptions. Great experience throughout. I would come again for sure.

I have been to Getwell urgent care a few times over the last few weeks because of one kiddo who got sick... And well, I have three kids... so, they all end up getting it! With that being said both the doctor and the front desk staff really go above and beyond. They were all so kind to me and all of my children at each visit, truly accommodating! I couldn't recommend them more! Such a pleasant experience, which makes all the difference when dealing with sick littles (3,4, and 6 y.o). All I have to say is thank you Getwell staff!

These guys run an efficient and high quality operation. My wife and I both went in for sever cough and cold symptoms. Dr. Bedi listened to us and asked good questions. My wife had to take some injections which caused her some pain and nausea. Dr. Bedi hung around until those symptoms were resolved. That was very nice of him. Patient intake process was pretty smooth as well though my only critique was that the new patient sign in sheet should be minimized or sections I "really" have to fill in should be highlighted. If there isn't a need to fill in my SS number then don't list it.

Both Dr. Singh and the nurse/front desk were incredibly kind and knowledgeable. They took the time to listen to my problem fully and patched me right up!

I had a last min urgent medical need today and it was almost 6pm where not many urgent care clinics were open. I walked into another nearby urgent care clinic and was turned away as they “are closing and have other appointments”. When I called Getwell Urgent Care, they told me to just come by to have my conditions checked out. They have pretty convenient portable equipments to be able to do an ultrasound and find a fracture on my thumb. Dr. Singh was really helpful with my condition. Highly recommended!

Nurse practitioner was very precise and thorough, very professional. Physician was very caring and made sure I understood everything And answered my questions. Great bedside manner overall. Wait time was very short. Clean place. Decent parking.

Front desk is amazing, she helped me so much today and had a wonderful warm personality. Knowledgeable about my no insurance options and very helpful.

I came in feeling very ill after waiting in the ER for hrs , he was able to get me in with the doctor at last minute. 5 star services

I came in feeling very ill after waiting in the ER for hrs , he was able to get me in with the doctor at last minute. 5 star services.

The doctor that I saw was very very good and he explained everything that was going on and what he was prescribing and what his prescriptions were going to do and he also answered any questions that I had in layman's terms. Very impressed with this young doctor. I would recommend this facility to anyone who had need for this type of medical service!

My daughter went with me but was not happy. The nurse included my daughter in what she was doing and was able to make her smile. Will definitely be going back there again as needed!

Doctor and nurse were really great! The wait time wasn’t too long and the level of care was just right. I went in worried about a swelling being an infection and found out it was a cut ligament. It wasn’t what I was expecting but it makes more sense.!

Very professional and super helpful! Glad to have this new urgent care opened in the area!

The office is fairly new, located right next to Wingstop & Ralph Gracie which makes it easy to find facing the main street. I just made the call over the phone and they were ready to see me right away. The forms to fill out while you're there are simple and fast, once I was done they room me right away. The front desk staff was extremely nice and professional. She took my vitals and asked about my symptoms and I can hear her relay it back in the same detail without shortening my needs. After doing lab work, I was introduced to Dr. Singh, and thank you so much, doctor. I could've overlooked my symptom and considered I just had a long cold but he was very detailed in explaining to me using pictures visual of what is happening, from a simple cold that has to lead to something else and right away he prescribed me with medications and ensured me I will feel better in 48 hours. On the drive home I already received notifications of the medications and the pharmacy also notified me they were ready to pick up. Everything went extremely smoothly and fast, and it almost felt easier going here than to the actual family doctor itself. Thank you to the staff & Dr. Singh for all your guys help !!

Everyone was very kind and willing to help get what you need done. Definitely will go there again.

Without any doubt, this is the best urgent care available in Santa Clara for both adults and kids. Most recently, we have had 2 occasions when we had to take our 5 year old to this place for different reasons. The lil one was in a lot of pain and we found the staff as well as Dr.Gary to be highly knowledgeable, patient and caring. They did a thorough checkup, provided us the guidance we were looking for and helped our lil one get back on track with the prescribed medicine. At our last visit, we were actually arrived 5mins after their normal timing, they were already closed but Dr Gary was extremely kind to still let us in and help us with medication and on time treatment. I would highly recommend this place to anyone in the area.

My friend Virgilio went there for a check up 11-16-2022 and Dr Gary was very accommodating, professional and friendly. He has no health insurance.

Very friendly and comforting , their facility is very clean and easy to find. My daughter was really sick and they took good care of us.

I was attended immediately and I found dr singh well experienced and confident He knows what he is is doing Staff is very polite and respectful This will be my care clinic from now

The staff is friendly and I didn’t have to wait long. I was not feeling well and the medical staff patiently listened to me. And thanks to Getwell urgent care, I am feeling much better now.

Short wait time and the doctor answered all my questions. Highly recommended.

updated office, I was in and out within 20 mins. This will be my to go clinic for future needs.