Dr. Terry (Theresa Spruill) was phenomenal. She was thorough and exhibited healthcare expertise, compassion, and powerful bedside manner. She didn’t rush me or my family member in or out, answered questions, and provided great care/cared for ALL of us. True Medical, person-centered CARE. I say this not only as a patient, but as someone also working frontline in healthcare. It is sad to say that it is rare to find this kind of care, especially in urgent care settings, but I’m also glad to know this exists in this neighborhood. Highly recommend. The practice is kept clean, all staff worked efficiently and courteous; they also offered water/refreshments. The waiting area also appeared child-friendly with an area for toys, books, play area.
This in stark contrast to other urgent care facilities I have seen in the past, and rather refreshing (Im surprised to say that I wish I could go here for primary care)!