I’ve been a patient for over a decade and am always pleased with the care I’ve been provided. Dr. Manor was my PCP for so long and he is what kept me here - he took his time, which was an easy price to pay if he was delayed in entering the exam room - I knew he was taking his time with other patients. Consequently, I was a bit anxious when I learned he was retiring.
Luckily, I was connected with Ms. Patel, whose efficiency was a breath of fresh air, but so was her knowledge base, and perhaps most importantly, her compassion. I can see concern on her face when I describe symptoms, which assures me she is locked in and ready to navigate. So anxiety at prospect of interruptions in care following the retirement and the degree to which there was a match among the remaining providers has long been assuaged, and Ms. Patel and I are holding our noses and forging ahead.
As an aside, Brenda is probably the best and most personable and likable nurse to which I’ve ever been exposed. Additionally, although I only have brief interactions with the front office staff, they are always the first folks I see on the way in, so it’s always nice to be greeted warmly as it sets the stage for an appointment. Thanks CFM!