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The building is a little bit old and simple, it's not fancy. It's not the most amazing customer service or the fastest wait times. But they came through for me on a Saturday when I made a pretty sizable cut in my finger while chopping vegetables and needed stitches. The receptionist was polite and helpful and told me what needed to be done and what paperwork to fill out (and she answered the phone quickly). I was in a room in about 30 minutes. The first person taking vitals and weight was straightforward and efficient. The NP was nice and professional and the doctor and I had a pleasant conversation about home cooking to distract me from the less pleasant things happening to my hand while he patched it up. You don't go to urgent care for the decor or the customer service. You go cause you need medical help and in this case they accomplished my need and for me that's a win.
My initial visit: September 20, 2020 @ 3pm Front Desk: Claudia was very thorough and professional with the check- in process Back office: Denise was very quick and kind and attentive to my needs and concerns Back office: Jamie was caring and helpful especially due to the pain I was enduring she carefully helped me up on the examination bed Dr. Green: All around he is very professional, he genuinely cares for his patients, even through my back pain and discomfort he managed to make me feel at ease during my visit Thank you Reddy Urgent in DTLB for your services
I Absolutely LOVE this place. The staff are very nice and understanding. They work very fast I've never had to wait they always see me right away and take care of whatever's going on with me. I fed recommend this place to everyone.
Great medical staff. Attentive, knowledgeable team providing me with the right prescriptions (antibiotics) after being misdiagnosed at a different urgent care in another city. Parking it a bit difficult, but is to be expected with location in Downtown Long Beach Go to the Vons across the street and buy something.... They have a parking structure with 2 hour parking.
I had a good experience and was called in fast.
form begging to end, staff and NP Matt were excellant.....highly recomend
Many thanks to Dr. Reddy and her staff for quick diagnosis of pneumonia & immediate care. They were professional, through and compassionate.
Doctor Reddy was extremely nice. My medication was submitted to my pharmacy of choice on time. Receptionist gave me a work note. Only issue is you can only be seen for one problem and the medical office had a odor. Other then that 5 stars for first time patient .
Came in Sunday 3/24/19 staff was friendly but specially the lady who did my Xrays and took my blood pressure forgot her name but thanks to her i feel better i was having shoulder pain and none of the 3Doctors i saw within 2 weeks knew what the problem was not even my physician but this lady told me it might be my neck .sure enough it was
My urgent trip yesterday to this facility was the best Urgent Care experience I've ever had. I was so horribly sick and the staff, from front of the house to back, were kind, considerate, thoughtfu...
They were thorough and swift in diagnosing that I had shingles
They were thorough and swift in diagnosing that I had shingles
Highly recommend this place if your looking for urgent care!!! I was literally in and out. Wait wasn't not long at all. The staff is friendly and super helpful. Sadly I forgot the name of the...
This experience was by far my best doctors visit in years. Every single staff member I encountered was nice, helpful, and accommodating. I got a room fast, the doctor came in the room fast,...
I went here because a friend of mine told me they accepted my insurance...HealthNet. I was so glad they did. The staff and DR who say me were wonderful. I finally found out why I wasn't feeling...
From the moment I walked in and was greeted by Amalee, to my triage with Bianca, my Xray with Helen, to my fiasco with paper in the heart monitor machine and (Sofia's patience with it) and finally the exceptional care I received from Dr. Diane, I was so pleased with each and every one of them! I would recommend this Urgent Care very highly!
Been here a couple times and there is little to no wait. The staff and Dr. is very friendly and professional. Couldn't ask for better experiences from an urgent care!
This place is absolutely amazing. The staff is courteous and friendly and treat you like actual human beings. Everyone is truly concerned for your health and Dr. Reddy and her team are extremely...
I went to this urgent care a month or so ago because they accept my insurance. I was very pleased with the service and care I received. Friendly office staff and a very knowledgeable Doctor....
Recently I had a root canal that developed into a abscess. First the pain, then the swelling followed by the inability to swallow or open my mouth. So early Sunday I began to get scared so...
This place was great! They're open, easy to get to, and got me right in! No waiting at all! The staff was super friendly too. Doctor was great and able to diagnose me and get me the medicine...
I've been here several times. The first time Dr Reddy was so warm and professional she did everything she could to find out what was causing my problem. Moreover, she followed up with me the...
What a great team. Im in from colorado and they made me feel right at home. Thanks for the quick service. Great job guys.
I had pain and spasms around the right rib cage as I was driving home from at 8:15 PM. I knew the urgent care across the street from home closed at 7 PM, so I yelp'd urgent care. Reddy was...
This was my second time returning to this urgent care and both times I had such a great experience! The staff is so helpful and nice and the facility is really clean and comfortable . I went in for an urgent situation yesterday evening and one of the assistants/ nurses Sandy was so attentive caring and helpful! The Nurse practitioner was also extremely sweet attentive and beyond helpful. I've been to several clinics, urgent cares and have never seen such great customer service and such nice people who actually care and want to help you. I'd absolutely refer anyone to this urgent care! Thank you a million times to the staff, the nurse practitioner and doctor.. you guys are amazing!!!! Really appreciate all of your help!
I would give 5 and a 1/2 stars. Everyone showed true concern and treated me like the only patient they had. They took excellent care of me. Missy was amazing and made sure I was comfortable...