3 month ago
Excellent service , Corinna was very thorough and comforting to talk to !
3 month ago
This was my first appointment with Dr. Donner. She is amazing and I would highly recommend her. She's easy to talk with, knowledgeable and a kind and compassionate woman.
3 month ago
Everyone was super nice and welcoming! The place was very clean, would recommend.
3 month ago
Dr Carroll was super understanding and I felt like she really cared. ?
3 month ago
I had a great first time visit with Dr. Coleman and all the staff. They are very professional and treat there patients with good quality time. I would recommend to other people.
3 month ago
I enjoy seeing Doctor Coleman as a Doctor she's great. She knows what she's doing and she's great with everything and I can't wait till my next appointment? To see her again and she's a good listener and she spends their time with you, which I've never had a Doctor do. Great job doctor jona
3 month ago
Quick, friendly and professional
4 month ago
Johnna Coleman (and staff) is very friendly, accommodating, skillful, and down to earth. I would recommend to family and friends.
4 month ago
Professional help with a welcoming atmosphere.
5 month ago
The staff is wonderful! They are detailed and efficient, much like Dr. Coleman. All of my visits have been full of detailed information to better understand my bloodworm results and new ways to keep a balanced and healthy lifestyle. I can't say enough great things about Dr. Coleman and her staff!
5 month ago
Everybody at the office was so nice.i felt comfortable .I went there because my last doctor's office which was community health center of buffalo in Lockport has a terrible unprofessional secretary that is miserable so glad I found a great new place.
5 month ago
Very clean and and professional the therapist I seen Jenna very professional the staff was very professional and kind I think I'm going to like this place a lot enjoyed my visit
5 month ago
Great friendly staff.
6 month ago
Efficient, polite, courteous and good at explaining what I need to do.
6 month ago
Very prompt service and always willing to help!
6 month ago
A++
6 month ago
Dr.Som and his staff are the best. He is very caring.
7 month ago
Corrina was wonderful! She listened intently, asked the right questions and seemed to understand everything I was saying. I highly recommend this practice, especially her!!!
7 month ago
Dr Donner is wonderful and listens to what our concerns are and addresses them immediately
7 month ago
Very nice, understanding, and quick to get an appointment
7 month ago
Corinna is exeptional. she listens, remembers everything when i walk in, takes her time, doesn't make me feel rushed. I think she has a lot of knowledge and I couldnt recommend her enough.
7 month ago
Very kind. She is very good at her job. She makes me feel comfortable and she is good at listening and has very good input with mental health wellness
7 month ago
very polite.. took time and listen
7 month ago
Best experience I've had from a PCP in a long time! Very personable and knowledgeable.
7 month ago
From the min I walk in to the min I walk out everyone is so helpful and caring. I had a very hard passed year and Corrina Donner the psychologist help me so much and I’m finally happy and living my life again. The NP Johanna and medical staff are all caring and very helpful. If looking for a primary or even psychology I recommend Niagara Falls Primary Care. They even have Urgent care hours
8 month ago
Prompt service, always seen at my scheduled time. Through exam- all questions fully answered. Very pleased with this office. Nurses are personable & polite and office staff is always helpful
8 month ago
Empathetic caring and accommodating
8 month ago
as a new patient here and it being my second visit the staff was amazing as always very professional helpful and DR Som listens to you and all your needs not once did i feel rushed he gave his full attention makes everything that more comfortable i highly recommend Niagara Primary Care thank you for the great experience
8 month ago
I am thankful for the staff and doctor som at this location- I have been seen for urgent medical care and the kindness and compassion that they have given me is extremely valuable when I was in need for treatment and support for my recovery . Thank you so very much for your guidance during such a challenging time for me. Mary
8 month ago
I love that they are always available when I need them. I can take my child there also. Friendly staff. Dr talks to his patients and listens. Answers all my questions.
8 month ago
I was very impressed once I was able to get an appointment. Appointment went very well. Would highly recommend seeing Corinna Donner
8 month ago
I have been Dr som for 8 years now .I was so sick yesterday I called at 9 they got me in to see JOHNNA who I usually see when I go to my appointments ..she's the best very professional very accurate. I had my medication by noon ..I am very happy with all the staff .JOHNNA SUSAN LINDA GINA..AND OF COURSE DR.SOM ..
8 month ago
The staff there is great! Johnna was wonderful. She took time and listened to my concerns. She educated me and explained how to maintain good health. Linda and Sarah were amazing. They worked together as a team and always give great care to each and every patient. Very personable and welcoming. This office is definitely person-centered. Thank you!
8 month ago
I'm impressed with the care there. I see Jody and she listens to you,explains everything to you, I didn't feel rushed. A Dr's office that's definitely for the patient is a rare thing now a days.
8 month ago
Corrina Donner is a great doctor. She listens to her patients and had really helped me out! I would suggest her to any one of my friends or family.
8 month ago
Corinna is the best physiatrist I’ve ever had. The staff is great. They actually care.
8 month ago
I'm trying to get use to a different provider I still miss Maggie but Johanna was very nice and I will continue to be a patient
9 month ago
Corinna was knowledgeable and took the time to address all questions and concerns. I can’t speak highly enough of the professional care I am receiving. I always feel my concerns are heard and she takes her time with my appointments.
9 month ago
I absolutely love Johnna!! She is very sweet, caring and personable. She makes me feel like a human being and cares enough to listen to what you have to say.
9 month ago
It was great meeting with a provider who seem to care about my health concerns and wanted to find the cause to improve my overall well being. What a great experience
9 month ago
Always great care taken.
9 month ago
DR SOM is very knowledgeable and very personable He takes time with you and he listens. Which most Dr's don't do anymore
10 month ago
Professional atmosphere and cared for patients very attentively.
10 month ago
Always a pleasant time stopping in for a checkup
10 month ago
I just met with Corinna and feel like she really listened to my issues and I am finally being put on meds that I should have been given when I was diagnosed with a disorder at 18. I don't dread making appointments because I found medical professionals that listen and actually hear what I am saying to them.
10 month ago
My Doctor Corrina was very professional she really cared about what was going on with me A great listener
10 month ago
Best staff around, actually listens and cares for you.....
10 month ago
I saw Johnny Coleman and she was wonderful. Didn’t try to push 100 different medications on me and listened to all my concerns.
10 month ago
Excellent in all ways!
10 month ago
Professional polite pretty quick most of the time Dr knows his stuff treats his patients with respect he will try to help any way he can the rest of the staff is friendly and polite as well thanks
10 month ago
Friendly staff, was seen quickly . The doctor listened to my concerns, then address them after discussing a treatment plan with me
10 month ago
Dr. Som was very personable, knowledgeable and actual listened to our concerns. The office staff was very nice and wait times were reasonable.
10 month ago
Very caring and friendly staff.
10 month ago
Took a minute to get the information in their computer but the doctors were very helpful and listen to everything I had to say thank you so much for making my visit very pleasant
11 month ago
Wonderful staff and a great professional atmosphere.
11 month ago
Great staff, and the doctor's are always professional and very knowledgeable. I always have a great experience with Niagara Falls Urgent Care and Primary, Never have to wait longer then a few minutes, always in and out in a timely manner.
12 month ago
Great place been there twice now and they're always nice no attitudes
1 year ago
I have not been there long , and I love this doc already, everyone very helpful and very nice . I would recommend them to anyone. William Weber
1 year ago
Dr meggie was wonderful, I feel extremely comfortable with her.
1 year ago
I’ve been going to this location for about a year. Maggie is absolutely amazing! She makes you feel so comfortable at your appointment while addressing any needs and concerns you have!! I’m so thankful for all of her help!
1 year ago
Efficient, knowledgeable and kind. What more could you ask for in a Primary Care Office. Every person in that office does a great job! ?????
1 year ago
Got phone call as scheduled at 10:30 Went over blood work, discussed, answered all questions. Scripts called in promptly, ready for pickup from pharmacy.
1 year ago
In my opinion, of urgent care orniagara falls urgent care. I see doctor Doctor Coleman, she's a great doctor I've never had a doctor that sits down and spends their time with you. So no matter what your needs are, she listens and you can just feel the sincerity of heard a voice of her opinions on that. She gives you and she's. I think she's a great doctor. I'm glad I was introduced to Doctor Coleman, she's a good doctor and I'm glad that she's gonna be my doctor for the rest of my life. Because I don't want to have somebody who lessence. God bless you, doctor Coleman and everything that you for getting me hooked on. Julie green ministries, thank you, God bless.
1 year ago
Love Maggie
1 year ago
Dr Johanna is great!!! She's always so nice and friendly every visit!!! Her staff is also always so nice, Always so friendly and talkative! Everyone in the office is always happy! Great office!! Calling into the office for any reason is terrible tho,sorry!
1 year ago
Saw Maggie yesterday I love her she listens to me and we work on results I won't see anyone else there.
1 year ago
Thank you very much Dr s o m and staff once we get past the telephone issues things will be almost perfect don't ja know Thank you very much Thank you very much Dr Som and staff for having me as a new patient I realized doctor offices are very busy these days and you also have an urgent care Dr Som actually sits and discusses patient needs I have a lot going on kidney issue arthritis knee replacement November 2nd osteoporosis not excellent blood work he actually sits and discusses things so thank you very much
1 year ago
Great place and excellent doctors. Good place to go also great staff.
1 year ago
Every one was so kind and I just love the NP Johnna. She was so patient with me and very caring.
1 year ago
Completely satisfied with the thorough care I have been receiving, from staff and Physician.
1 year ago
Everyone is so nice and they take time to get to know you and really listen
1 year ago
Dr Johanna is the best simple as that
1 year ago
As always Johnna Coleman is friendly, thorough, knowledgeable and on point with everything!! So happy to have her as my PCP again!
1 year ago
Office Staff is Very good and professonal, Margaret is Very Thorough and Professional would Highly recommend friends and family to go there.
1 year ago
Great Drs
1 year ago
Friendly and knowledgeable staff
1 year ago
Just changed to this doctor and I love it
1 year ago
It was a great experience! Everyone was very nice and helpful. Johanna was very attentive, made me feel like she was actually listening to me and not trying to rush me out. It was the most comfortable I’ve felt at a doctors office in some time
1 year ago
I finally found a good group of professionals and a great doctor
1 year ago
Would be 5 stars but to get an initial appointment was not smooth as there was a delay in them getting my information I filled out before appointment so appointment was made but couldn’t be seen because they didn’t get it and redoing the information in the office was not an option other then that they did reach out apologize and rescheduled me I seen J. Coleman She Was Very Nice & Helped With Making Other Appointment References I Needed And The Lady That Comes In To Check On You Before The Doctor Was Also Great Made Me Feel Comfortable For My First Visit With My Bad Anxiety
1 year ago
Johnna is great!
1 year ago
First time visiting for Primary Care. Staff were friendly and helpful with issues that came up. Was seen by NP Johnna, who was straight forward, listened and personable. Good initial experience.
1 year ago
1 year ago
Everyone there is kind and very helpful. I finally feel like I'm in good hands with Niagra Primary Care as my PCP. My last PCP want medical was impossible to make an appointment or for them to even know what your talking about. I needed a letter from my way medical so I could get prescribed the meds that ended up saving my life but they kept telling me there's no reason they need it and they actually do that at there office for 1k a month and I could start 2day, while refusing a note to a Dr that did it for free. I ended up getting help from Dr Herman for pretty cheap. Well he passed away and Dr Som took over his practice and I've been clean off iv heroin since Oct 17th thanks to them both. Now having them as my PCP they sent me for well over due blood work and sat down and went over it with me. Besides iron deficiency I'm fine and can sleep better knowing that and if I needed them for anything they will help me. Highly recommend. Ppl can ask questions
1 year ago
Johnna Coleman is great. She takes her time and is very compassionate
1 year ago
Had a little bit of a wait,but not to bad,very friendly and knowledgeable people, had x-ray and received results pretty quickly
1 year ago
What a wonderful experience today meeting Ms Maggie and the team ! Thanks Ms Maggie for the great care . What a pleasure ! Once again , Ms Maggie and the team were great ! Til we meet again...Need great care and a primary doc...see Ms Maggie ?? ?
1 year ago
Really amazing service , one of the kindest experiences I have ever had in health care and I am healthcare professional.
1 year ago
Dr. Coleman was ABSOLUTELY fantastic! Exactly what my mother in law and I have been looking for. She never rushed us and wanted to get everything figured out with her health. I will recommend her to others and we left feeling so great! Thank you!! ??
1 year ago
My experience was fantastic. They don't just talk to you they also listen to you about all your aches and pains. You can tell they care. Everyone is so nice and friendly it is most definitely one of the best places I have ever been. It is also the cleanest place that I have been to
1 year ago
All the staff plus doctor,s are awesome .great care and service
1 year ago
Wonderful treatment, staff and facility; Dr. Nikki took excellent care of my Mom today and we will recommend NFUC to others. Thank you all!
1 year ago
Was a great facility and the staff was very professional!
1 year ago
Dr. Som and team are my primary care providers and as my original primary retired, I was nervous seeing someone new after 30+yrs. To my happiness and healthcare as Niagara Primary Care goes above and beyond for all their patients care and really took the time to understand my health needs. Highly recommended!
1 year ago
Love my doc ,Dr.Coleman so caring and loving miss that from people on earth
1 year ago
The Staff was great! They helped me with my needs and I recommend going to primary care here!
1 year ago
My NP Joanne was amazing! I think I waited maybe 2 min. All of the staff was lovely! Highly recommend!
1 year ago
Worst intake experience ever. I made an intake appointment for a new doctor somehow the computer made the appointment for the day I was making the appointment for the following Monday. They charged me a no show fee when It clearly was a mistake. I was messaging them all day asking questions when I supposedly was supposed to be there. If i was supposed to be there but we were talking they didn't think to say hey you missed your appointment today the day you contacted us for new patient. Makes no sense. They refused to wave the fee over a computer error. If that's how you treat someone trying to be a new patient I can't imagine how they treat their current patients. Nope never. I'll keep looking and leave that $30 no show fee for collections bye.
1 year ago
Had an issue initially but was resolved. I really like having the option to use an app to make appointments, get reminders, and records. The staff are very friendly and the doctor made me feel comfortable and felt like she wasn't trying to rush through the appointment like my previous doctor.
1 year ago
Excellent care!
2 year ago
As usual I had a great visit! The staff is always very nice and Johnna is beyond amazing! I truly believe that she saved my life! And she pushes me to do even better ( But in a really nice way lol) Five stars again from me!
2 year ago
I really enjoy my visits with Dr. Maggie! She listens to my concerns and has a great sense of humor?
2 year ago
Nice people, good doctor, very respectful of patient wishes
2 year ago
My Physician Johnna Coleman was very courteous, helpful and knowledgeable. She made me feel comfortable and cared for. Johnna and the rest of the staff made my visit lovely.
2 year ago
Today was my first visit with them . I’m really empress with their good manners and very helpful attitude. Yeah I recommend their practice:)
2 year ago
Im always happy with my visits . I’m really impressed with their good manners and very helpful attitude. Yeah I recommend their practice:)Johnna Colman PA is very nice and very caring . I appreciate you guys very much ??
2 year ago
Wonderful & warm employees. They made me feel as if it wasn’t my first time being a patient.
2 year ago
In and out in great time. My questions were answered and everything was explained so I understood.
2 year ago
Excellent, caring staff. I was seen quickly and the staff was very proficient. I'd definitely visit again.
2 year ago
Excellent, caring staff. Very helpful and professional!
3 year ago
Recently had a Covid rapid test. The staff is very kind and professional. I highly recommend this Urgent Care. In 10 minutes I had my results which was negative. Yes you pay but that should the least of your problems when you want help quickly.
4 year ago
I am a patient of this practice, Since becoming a patient of this practiss they have worked with me every step of the way and have changed my life forever. I am forever grateful to doctor Sum, and Debbie and their staff.
4 year ago
Was seen today.by Debbie B, she was amazing. The office was absolutely packed it was a long wait BUT it was worth every second. Staff was all incredibly friendly and Debbie took the time to listen. Prior to this I was at another place for the same issue and they put me on a different medication which I showed her and that's exactly why it is back again I was never put on the correct script. After just one dose of the antibiotic she gave me I feel a million times better!!!!! it's amazing when you find someone who knows what they are doing. If I am ever in need of an urgent care place again I will definitely be back to see Debbie.
5 year ago
This is an incredible urgent care. I took my 3 year old here on Saturday after not feeling confident in her pediatricians diagnosis since they have been dismissing my concern for the 7 weeks she has been sick. The staff is incredible here. Dr. Debbie was so good with her and made her feel comfortable. It took all of 20 minutes for her to diagnose. She was diagnosed with double ear infections and a respiratory infection that her pediatrician missed. She explained very thourogly and what each thing she was prescribing was going to do. She is feeling much better today but I did call to verify dosage and when I called I got to speak to the male doctor who was so so personable and made sure I understood everything he was saying without making me feel like I was inferior to him which I find with her ped. I will always recommend this urgent Care and I wish they took children at the primary care!
5 year ago
I recently visited your location on Military Rd. in Niagara Falls. I was seen quickly after I signed in. The staff and the PA were very professional and attentive to my situation. I was in and out in about 50 min time. I would have no issues with recommendations and I would rerurn again if I ever need too.
5 year ago
Took my elderly neighbor here at 8pm on a Saturday night. She was seen immediately by the kind office staff and given the utmost care by the doctor. The doctor was extremely tentative and treated her with exactly what she needed. Would highly recommend this office!!!
5 year ago
The staff was very cordial and thorough and I was in and out of the office in an acceptable amount of time. I recommend this clinic very highly. Thank you
5 year ago
Great Staff and Dr David was wonderful my daughters allergic reactions to the Aerosol/cream 100 proff Sunscreen.....BE Careful???????
5 year ago
Fast and knows what their doing.
5 year ago
I was at my primary waiting to see a doctor to simply get a script for some steroids as I had poison ivy where it shouldn’t be. I have a rule, if I have an appointment and wait longer than 30min I ask to be seen and if I am not I leave. So I left and I stopped at this Urgent care. I had to get my children from day care and only had 20min left to leave to get them on time. They had me in, our with a script in 15. Thank you! No need for primary anymore!
5 year ago
Office staff very friendly, made me feel very comfortable. Doctor took the time to explain diagnosis and what she recommended and why. I was in and out within 30 minutes plus the office was very clean .
6 year ago
Amazing, professsional and polite staff. Efficient care for children, adults and seniors. We are new to the area and they have treated us with courtesy and respect each visit. Highly recommend them and the new primary care they opened next door. I currently work in the medical field so take my advice...they are worth the drive. ? Sincerely, the Happs
6 year ago
5 stars for this urgent care!! They keep the place so nice and clean, and get you in and out quicker than anywhere else. There is a cute little therapy dog named Sammy who is so sweet and calm. There is also a Keurig in the waiting area ?????? Yum
7 year ago
Very nice place Fast service in and out
7 year ago
Great place to go. Got there at 9:30 at night and everyone was very professional. You new they wanted to go home but the took care of me and my family. Prescriptions were ready the next day at the pharmacy. New, clean, and excellent staff. Thanks for saving our vacation
7 year ago
Awesome place. Extremely nice and caring staff
3 month ago
Excellent service , Corinna was very thorough and comforting to talk to !
3 month ago
This was my first appointment with Dr. Donner. She is amazing and I would highly recommend her. She's easy to talk with, knowledgeable and a kind and compassionate woman.
3 month ago
Everyone was super nice and welcoming! The place was very clean, would recommend.
3 month ago
Dr Carroll was super understanding and I felt like she really cared. ?
3 month ago
I had a great first time visit with Dr. Coleman and all the staff. They are very professional and treat there patients with good quality time. I would recommend to other people.
3 month ago
I enjoy seeing Doctor Coleman as a Doctor she's great. She knows what she's doing and she's great with everything and I can't wait till my next appointment? To see her again and she's a good listener and she spends their time with you, which I've never had a Doctor do. Great job doctor jona
3 month ago
Quick, friendly and professional
4 month ago
Johnna Coleman (and staff) is very friendly, accommodating, skillful, and down to earth. I would recommend to family and friends.
4 month ago
Professional help with a welcoming atmosphere.
5 month ago
The staff is wonderful! They are detailed and efficient, much like Dr. Coleman. All of my visits have been full of detailed information to better understand my bloodworm results and new ways to keep a balanced and healthy lifestyle. I can't say enough great things about Dr. Coleman and her staff!
5 month ago
Everybody at the office was so nice.i felt comfortable .I went there because my last doctor's office which was community health center of buffalo in Lockport has a terrible unprofessional secretary that is miserable so glad I found a great new place.
5 month ago
Very clean and and professional the therapist I seen Jenna very professional the staff was very professional and kind I think I'm going to like this place a lot enjoyed my visit
5 month ago
Great friendly staff.
6 month ago
Efficient, polite, courteous and good at explaining what I need to do.
6 month ago
Very prompt service and always willing to help!
6 month ago
A++
6 month ago
Dr.Som and his staff are the best. He is very caring.
7 month ago
Corrina was wonderful! She listened intently, asked the right questions and seemed to understand everything I was saying. I highly recommend this practice, especially her!!!
7 month ago
Dr Donner is wonderful and listens to what our concerns are and addresses them immediately
7 month ago
Very nice, understanding, and quick to get an appointment
7 month ago
Corinna is exeptional. she listens, remembers everything when i walk in, takes her time, doesn't make me feel rushed. I think she has a lot of knowledge and I couldnt recommend her enough.
7 month ago
Very kind. She is very good at her job. She makes me feel comfortable and she is good at listening and has very good input with mental health wellness
7 month ago
very polite.. took time and listen
7 month ago
Best experience I've had from a PCP in a long time! Very personable and knowledgeable.
7 month ago
From the min I walk in to the min I walk out everyone is so helpful and caring. I had a very hard passed year and Corrina Donner the psychologist help me so much and I’m finally happy and living my life again. The NP Johanna and medical staff are all caring and very helpful. If looking for a primary or even psychology I recommend Niagara Falls Primary Care. They even have Urgent care hours
8 month ago
Prompt service, always seen at my scheduled time. Through exam- all questions fully answered. Very pleased with this office. Nurses are personable & polite and office staff is always helpful
8 month ago
Empathetic caring and accommodating
8 month ago
as a new patient here and it being my second visit the staff was amazing as always very professional helpful and DR Som listens to you and all your needs not once did i feel rushed he gave his full attention makes everything that more comfortable i highly recommend Niagara Primary Care thank you for the great experience
8 month ago
I am thankful for the staff and doctor som at this location- I have been seen for urgent medical care and the kindness and compassion that they have given me is extremely valuable when I was in need for treatment and support for my recovery . Thank you so very much for your guidance during such a challenging time for me. Mary
8 month ago
I love that they are always available when I need them. I can take my child there also. Friendly staff. Dr talks to his patients and listens. Answers all my questions.
8 month ago
I was very impressed once I was able to get an appointment. Appointment went very well. Would highly recommend seeing Corinna Donner
8 month ago
I have been Dr som for 8 years now .I was so sick yesterday I called at 9 they got me in to see JOHNNA who I usually see when I go to my appointments ..she's the best very professional very accurate. I had my medication by noon ..I am very happy with all the staff .JOHNNA SUSAN LINDA GINA..AND OF COURSE DR.SOM ..
8 month ago
The staff there is great! Johnna was wonderful. She took time and listened to my concerns. She educated me and explained how to maintain good health. Linda and Sarah were amazing. They worked together as a team and always give great care to each and every patient. Very personable and welcoming. This office is definitely person-centered. Thank you!
8 month ago
I'm impressed with the care there. I see Jody and she listens to you,explains everything to you, I didn't feel rushed. A Dr's office that's definitely for the patient is a rare thing now a days.
8 month ago
Corrina Donner is a great doctor. She listens to her patients and had really helped me out! I would suggest her to any one of my friends or family.
8 month ago
Corinna is the best physiatrist I’ve ever had. The staff is great. They actually care.
8 month ago
I'm trying to get use to a different provider I still miss Maggie but Johanna was very nice and I will continue to be a patient
9 month ago
Corinna was knowledgeable and took the time to address all questions and concerns. I can’t speak highly enough of the professional care I am receiving. I always feel my concerns are heard and she takes her time with my appointments.
9 month ago
I absolutely love Johnna!! She is very sweet, caring and personable. She makes me feel like a human being and cares enough to listen to what you have to say.
9 month ago
It was great meeting with a provider who seem to care about my health concerns and wanted to find the cause to improve my overall well being. What a great experience
9 month ago
Always great care taken.
9 month ago
DR SOM is very knowledgeable and very personable He takes time with you and he listens. Which most Dr's don't do anymore
10 month ago
Professional atmosphere and cared for patients very attentively.
10 month ago
Always a pleasant time stopping in for a checkup
10 month ago
I just met with Corinna and feel like she really listened to my issues and I am finally being put on meds that I should have been given when I was diagnosed with a disorder at 18. I don't dread making appointments because I found medical professionals that listen and actually hear what I am saying to them.
10 month ago
My Doctor Corrina was very professional she really cared about what was going on with me A great listener
10 month ago
Best staff around, actually listens and cares for you.....
10 month ago
I saw Johnny Coleman and she was wonderful. Didn’t try to push 100 different medications on me and listened to all my concerns.
10 month ago
Excellent in all ways!
10 month ago
Professional polite pretty quick most of the time Dr knows his stuff treats his patients with respect he will try to help any way he can the rest of the staff is friendly and polite as well thanks
10 month ago
Friendly staff, was seen quickly . The doctor listened to my concerns, then address them after discussing a treatment plan with me
10 month ago
Dr. Som was very personable, knowledgeable and actual listened to our concerns. The office staff was very nice and wait times were reasonable.
10 month ago
Very caring and friendly staff.
10 month ago
Took a minute to get the information in their computer but the doctors were very helpful and listen to everything I had to say thank you so much for making my visit very pleasant
11 month ago
Wonderful staff and a great professional atmosphere.
11 month ago
Great staff, and the doctor's are always professional and very knowledgeable. I always have a great experience with Niagara Falls Urgent Care and Primary, Never have to wait longer then a few minutes, always in and out in a timely manner.
12 month ago
Great place been there twice now and they're always nice no attitudes
1 year ago
I have not been there long , and I love this doc already, everyone very helpful and very nice . I would recommend them to anyone. William Weber
1 year ago
Dr meggie was wonderful, I feel extremely comfortable with her.
1 year ago
I’ve been going to this location for about a year. Maggie is absolutely amazing! She makes you feel so comfortable at your appointment while addressing any needs and concerns you have!! I’m so thankful for all of her help!
1 year ago
Efficient, knowledgeable and kind. What more could you ask for in a Primary Care Office. Every person in that office does a great job! ?????
1 year ago
Got phone call as scheduled at 10:30 Went over blood work, discussed, answered all questions. Scripts called in promptly, ready for pickup from pharmacy.
1 year ago
In my opinion, of urgent care orniagara falls urgent care. I see doctor Doctor Coleman, she's a great doctor I've never had a doctor that sits down and spends their time with you. So no matter what your needs are, she listens and you can just feel the sincerity of heard a voice of her opinions on that. She gives you and she's. I think she's a great doctor. I'm glad I was introduced to Doctor Coleman, she's a good doctor and I'm glad that she's gonna be my doctor for the rest of my life. Because I don't want to have somebody who lessence. God bless you, doctor Coleman and everything that you for getting me hooked on. Julie green ministries, thank you, God bless.
1 year ago
Love Maggie
1 year ago
Dr Johanna is great!!! She's always so nice and friendly every visit!!! Her staff is also always so nice, Always so friendly and talkative! Everyone in the office is always happy! Great office!! Calling into the office for any reason is terrible tho,sorry!
1 year ago
Saw Maggie yesterday I love her she listens to me and we work on results I won't see anyone else there.
1 year ago
Thank you very much Dr s o m and staff once we get past the telephone issues things will be almost perfect don't ja know Thank you very much Thank you very much Dr Som and staff for having me as a new patient I realized doctor offices are very busy these days and you also have an urgent care Dr Som actually sits and discusses patient needs I have a lot going on kidney issue arthritis knee replacement November 2nd osteoporosis not excellent blood work he actually sits and discusses things so thank you very much
1 year ago
Great place and excellent doctors. Good place to go also great staff.
1 year ago
Every one was so kind and I just love the NP Johnna. She was so patient with me and very caring.
1 year ago
Completely satisfied with the thorough care I have been receiving, from staff and Physician.
1 year ago
Everyone is so nice and they take time to get to know you and really listen
1 year ago
Dr Johanna is the best simple as that
1 year ago
As always Johnna Coleman is friendly, thorough, knowledgeable and on point with everything!! So happy to have her as my PCP again!
1 year ago
Office Staff is Very good and professonal, Margaret is Very Thorough and Professional would Highly recommend friends and family to go there.
1 year ago
Great Drs
1 year ago
Friendly and knowledgeable staff
1 year ago
Just changed to this doctor and I love it
1 year ago
It was a great experience! Everyone was very nice and helpful. Johanna was very attentive, made me feel like she was actually listening to me and not trying to rush me out. It was the most comfortable I’ve felt at a doctors office in some time
1 year ago
I finally found a good group of professionals and a great doctor
1 year ago
Would be 5 stars but to get an initial appointment was not smooth as there was a delay in them getting my information I filled out before appointment so appointment was made but couldn’t be seen because they didn’t get it and redoing the information in the office was not an option other then that they did reach out apologize and rescheduled me I seen J. Coleman She Was Very Nice & Helped With Making Other Appointment References I Needed And The Lady That Comes In To Check On You Before The Doctor Was Also Great Made Me Feel Comfortable For My First Visit With My Bad Anxiety
1 year ago
Johnna is great!
1 year ago
First time visiting for Primary Care. Staff were friendly and helpful with issues that came up. Was seen by NP Johnna, who was straight forward, listened and personable. Good initial experience.
1 year ago
1 year ago
Everyone there is kind and very helpful. I finally feel like I'm in good hands with Niagra Primary Care as my PCP. My last PCP want medical was impossible to make an appointment or for them to even know what your talking about. I needed a letter from my way medical so I could get prescribed the meds that ended up saving my life but they kept telling me there's no reason they need it and they actually do that at there office for 1k a month and I could start 2day, while refusing a note to a Dr that did it for free. I ended up getting help from Dr Herman for pretty cheap. Well he passed away and Dr Som took over his practice and I've been clean off iv heroin since Oct 17th thanks to them both. Now having them as my PCP they sent me for well over due blood work and sat down and went over it with me. Besides iron deficiency I'm fine and can sleep better knowing that and if I needed them for anything they will help me. Highly recommend. Ppl can ask questions
1 year ago
Johnna Coleman is great. She takes her time and is very compassionate
1 year ago
Had a little bit of a wait,but not to bad,very friendly and knowledgeable people, had x-ray and received results pretty quickly
1 year ago
What a wonderful experience today meeting Ms Maggie and the team ! Thanks Ms Maggie for the great care . What a pleasure ! Once again , Ms Maggie and the team were great ! Til we meet again...Need great care and a primary doc...see Ms Maggie ?? ?
1 year ago
Really amazing service , one of the kindest experiences I have ever had in health care and I am healthcare professional.
1 year ago
Dr. Coleman was ABSOLUTELY fantastic! Exactly what my mother in law and I have been looking for. She never rushed us and wanted to get everything figured out with her health. I will recommend her to others and we left feeling so great! Thank you!! ??
1 year ago
My experience was fantastic. They don't just talk to you they also listen to you about all your aches and pains. You can tell they care. Everyone is so nice and friendly it is most definitely one of the best places I have ever been. It is also the cleanest place that I have been to
1 year ago
All the staff plus doctor,s are awesome .great care and service
1 year ago
Wonderful treatment, staff and facility; Dr. Nikki took excellent care of my Mom today and we will recommend NFUC to others. Thank you all!
1 year ago
Was a great facility and the staff was very professional!
1 year ago
Dr. Som and team are my primary care providers and as my original primary retired, I was nervous seeing someone new after 30+yrs. To my happiness and healthcare as Niagara Primary Care goes above and beyond for all their patients care and really took the time to understand my health needs. Highly recommended!
1 year ago
Love my doc ,Dr.Coleman so caring and loving miss that from people on earth
1 year ago
The Staff was great! They helped me with my needs and I recommend going to primary care here!
1 year ago
My NP Joanne was amazing! I think I waited maybe 2 min. All of the staff was lovely! Highly recommend!
1 year ago
Worst intake experience ever. I made an intake appointment for a new doctor somehow the computer made the appointment for the day I was making the appointment for the following Monday. They charged me a no show fee when It clearly was a mistake. I was messaging them all day asking questions when I supposedly was supposed to be there. If i was supposed to be there but we were talking they didn't think to say hey you missed your appointment today the day you contacted us for new patient. Makes no sense. They refused to wave the fee over a computer error. If that's how you treat someone trying to be a new patient I can't imagine how they treat their current patients. Nope never. I'll keep looking and leave that $30 no show fee for collections bye.
1 year ago
Had an issue initially but was resolved. I really like having the option to use an app to make appointments, get reminders, and records. The staff are very friendly and the doctor made me feel comfortable and felt like she wasn't trying to rush through the appointment like my previous doctor.
1 year ago
Excellent care!
2 year ago
As usual I had a great visit! The staff is always very nice and Johnna is beyond amazing! I truly believe that she saved my life! And she pushes me to do even better ( But in a really nice way lol) Five stars again from me!
2 year ago
I really enjoy my visits with Dr. Maggie! She listens to my concerns and has a great sense of humor?
2 year ago
Nice people, good doctor, very respectful of patient wishes
2 year ago
My Physician Johnna Coleman was very courteous, helpful and knowledgeable. She made me feel comfortable and cared for. Johnna and the rest of the staff made my visit lovely.
2 year ago
Today was my first visit with them . I’m really empress with their good manners and very helpful attitude. Yeah I recommend their practice:)
2 year ago
Im always happy with my visits . I’m really impressed with their good manners and very helpful attitude. Yeah I recommend their practice:)Johnna Colman PA is very nice and very caring . I appreciate you guys very much ??
2 year ago
Wonderful & warm employees. They made me feel as if it wasn’t my first time being a patient.
2 year ago
In and out in great time. My questions were answered and everything was explained so I understood.
2 year ago
Excellent, caring staff. I was seen quickly and the staff was very proficient. I'd definitely visit again.
2 year ago
Excellent, caring staff. Very helpful and professional!
4 year ago
I am a patient of this practice, Since becoming a patient of this practiss they have worked with me every step of the way and have changed my life forever. I am forever grateful to doctor Sum, and Debbie and their staff.
4 year ago
Was seen today.by Debbie B, she was amazing. The office was absolutely packed it was a long wait BUT it was worth every second. Staff was all incredibly friendly and Debbie took the time to listen. Prior to this I was at another place for the same issue and they put me on a different medication which I showed her and that's exactly why it is back again I was never put on the correct script. After just one dose of the antibiotic she gave me I feel a million times better!!!!! it's amazing when you find someone who knows what they are doing. If I am ever in need of an urgent care place again I will definitely be back to see Debbie.
5 year ago
This is an incredible urgent care. I took my 3 year old here on Saturday after not feeling confident in her pediatricians diagnosis since they have been dismissing my concern for the 7 weeks she has been sick. The staff is incredible here. Dr. Debbie was so good with her and made her feel comfortable. It took all of 20 minutes for her to diagnose. She was diagnosed with double ear infections and a respiratory infection that her pediatrician missed. She explained very thourogly and what each thing she was prescribing was going to do. She is feeling much better today but I did call to verify dosage and when I called I got to speak to the male doctor who was so so personable and made sure I understood everything he was saying without making me feel like I was inferior to him which I find with her ped. I will always recommend this urgent Care and I wish they took children at the primary care!
5 year ago
I recently visited your location on Military Rd. in Niagara Falls. I was seen quickly after I signed in. The staff and the PA were very professional and attentive to my situation. I was in and out in about 50 min time. I would have no issues with recommendations and I would rerurn again if I ever need too.
5 year ago
The staff was very cordial and thorough and I was in and out of the office in an acceptable amount of time. I recommend this clinic very highly. Thank you
5 year ago
Great Staff and Dr David was wonderful my daughters allergic reactions to the Aerosol/cream 100 proff Sunscreen.....BE Careful???????
5 year ago
Fast and knows what their doing.
5 year ago
I was at my primary waiting to see a doctor to simply get a script for some steroids as I had poison ivy where it shouldn’t be. I have a rule, if I have an appointment and wait longer than 30min I ask to be seen and if I am not I leave. So I left and I stopped at this Urgent care. I had to get my children from day care and only had 20min left to leave to get them on time. They had me in, our with a script in 15. Thank you! No need for primary anymore!
5 year ago
Office staff very friendly, made me feel very comfortable. Doctor took the time to explain diagnosis and what she recommended and why. I was in and out within 30 minutes plus the office was very clean .
6 year ago
Amazing, professsional and polite staff. Efficient care for children, adults and seniors. We are new to the area and they have treated us with courtesy and respect each visit. Highly recommend them and the new primary care they opened next door. I currently work in the medical field so take my advice...they are worth the drive. ? Sincerely, the Happs
6 year ago
5 stars for this urgent care!! They keep the place so nice and clean, and get you in and out quicker than anywhere else. There is a cute little therapy dog named Sammy who is so sweet and calm. There is also a Keurig in the waiting area ?????? Yum
7 year ago
Very nice place Fast service in and out
7 year ago
Great place to go. Got there at 9:30 at night and everyone was very professional. You new they wanted to go home but the took care of me and my family. Prescriptions were ready the next day at the pharmacy. New, clean, and excellent staff. Thanks for saving our vacation
7 year ago
Awesome place. Extremely nice and caring staff
3 year ago
Recently had a Covid rapid test. The staff is very kind and professional. I highly recommend this Urgent Care. In 10 minutes I had my results which was negative. Yes you pay but that should the least of your problems when you want help quickly.
5 year ago