Overall Rating

Total Reviews: 459

4.4 

3 month ago

Wonderful staff and a great professional atmosphere.

3 month ago

Always a good experience going into this urgent care. The doctors and staff are very helpful, friendly, and professional every time.

4 month ago

Everyone was very nice and happy to help you out

4 month ago

Great place been there twice now and they're always nice no attitudes

5 month ago

They got me in same day all the ladies in there were very very nice and helpful, thankyou very much for all ur help today. William Weber

5 month ago

Dr meggie was wonderful, I feel extremely comfortable with her.

5 month ago

I have not been there long , and I love this doc already, everyone very helpful and very nice . I would recommend them to anyone. William Weber

5 month ago

I've been going to this location for about a year. Maggie is absolutely amazing! She makes you feel so comfortable at your appointment while addressing any needs and concerns you have!! I'm so thankful for all of her help!

5 month ago

Efficient, knowledgeable and kind. What more could you ask for in a Primary Care Office. Every person in that office does a great job!

5 month ago

Got phone call as scheduled at 1pm. Went over blood work, discussed, answered all questions. Scripts called in promptly, ready for pickup from pharmacy.

5 month ago

In my opinion, of urgent care orniagara falls urgent care. I see doctor Doctor Coleman, she's a great doctor I've never had a doctor that sits down and spends their time with you. So no matter what your needs are, she listens and you can just feel the sincerity of heard a voice of her opinions on that. She gives you and she's. I think she's a great doctor. I'm glad I was introduced to Doctor Coleman, she's a good doctor and I'm glad that she's gonna be my doctor for the rest of my life. Because I don't want to have somebody who lessence. God bless you, doctor Coleman and everything that you for getting me hooked on. Julie green ministries, thank you, God bless.

5 month ago

Love Maggie

6 month ago

Dr Johanna is great!!! She's always so nice and friendly every visit!!! Her staff is also always so nice, Always so friendly and talkative! Everyone in the office is always happy! Great office!!

6 month ago

It was a virtual appointment and it was great

6 month ago

Saw Maggie yesterday I love her she listens to me and we work on results I won't see anyone else there.

6 month ago

Thank you very much Dr s o m and staff once we get past the telephone issues things will be almost perfect don't ja know Thank you very much Thank you very much Dr Som and staff for having me as a new patient I realized doctor offices are very busy these days and you also have an urgent care Dr Som actually sits and discusses patient needs I have a lot going on kidney issue arthritis knee replacement November 2nd osteoporosis not excellent blood work he actually sits and discusses things so thank you very much

6 month ago

Thank you very much Dr Som and staff for having me as a new patient I realized doctor offices are very busy these days and you also have an urgent care Dr Som actually sits and discusses patient needs I have a lot going on kidney issue arthritis knee replacement November 2nd osteoporosis not excellent blood work he actually sits and discusses things so thank you very much

6 month ago

Great place and excellent doctors

7 month ago

Every one was so kind and I just love the NP Johnna. She was so patient with me and very caring.

8 month ago

Completely satisfied with the thorough care I have been receiving, from staff and Physician.

8 month ago

Everyone is so nice and they take time to get to know you and really listen

10 month ago

Dr Maggie is the best simple as that

10 month ago

As always Johnna Coleman is friendly, thorough, knowledgeable and on point with everything!! So happy to have her as my PCP again!

10 month ago

Office Staff is Very good and professonal, Margaret is Very Thorough and Professional would Highly recommend friends and family to go there.

10 month ago

Great Drs

10 month ago

Friendly and knowledgeable staff

10 month ago

Just changed to this doctor and I love it

10 month ago

It was a great experience! Everyone was very nice and helpful. Johanna was very attentive, made me feel like she was actually listening to me and not trying to rush me out. It was the most comfortable I've felt at a doctors office in some time

10 month ago

I finally found a good group of professionals and a great doctor

10 month ago

Would be 5 stars but to get an initial appointment was not smooth as there was a delay in them getting my information I filled out before appointment so appointment was made but couldn't be seen because they didn't get it and redoing the information in the office was not an option other then that they did reach out apologize and rescheduled me I seen J. Coleman She Was Very Nice & Helped With Making Other Appointment References I Needed And The Lady That Comes In To Check On You Before The Doctor Was Also Great Made Me Feel Comfortable For My First Visit With My Bad Anxiety

11 month ago

Johnna is great!

11 month ago

First time visiting for Primary Care. Staff were friendly and helpful with issues that came up. Was seen by NP Johnna, who was straight forward, listened and personable. Good initial experience.

11 month ago

11 month ago

Everyone there is kind and very helpful. I finally feel like I'm in good hands with Niagra Primary Care as my PCP. My last PCP want medical was impossible to make an appointment or for them to even know what your talking about. I needed a letter from my way medical so I could get prescribed the meds that ended up saving my life but they kept telling me there's no reason they need it and they actually do that at there office for 1k a month and I could start 2day, while refusing a note to a Dr that did it for free. I ended up getting help from Dr Herman for pretty cheap. Well he passed away and Dr Som took over his practice and I've been clean off iv heroin since Oct 17th thanks to them both. Now having them as my PCP they sent me for well over due blood work and sat down and went over it with me. Besides iron deficiency I'm fine and can sleep better knowing that and if I needed them for anything they will help me. Highly recommend. Ppl can ask questions

11 month ago

Johnna Coleman is great. She takes her time and is very compassionate

11 month ago

What a wonderful experience today meeting Ms Maggie and the team ! Thanks Ms Maggie for the great care . What a pleasure !

11 month ago

What a wonderful experience today meeting Ms Maggie and the team ! Thanks Ms Maggie for the great care . What a pleasure ! Once again , Ms Maggie and the team were great ! Til we meet again...Need great care and a primary doc...see Ms Maggie

11 month ago

Had a little bit of a wait,but not to bad,very friendly and knowledgeable people, had x-ray and received results pretty quickly

11 month ago

Dr. Coleman was ABSOLUTELY fantastic! Exactly what my mother in law and I have been looking for. She never rushed us and wanted to get everything figured out with her health. I will recommend her to others and we left feeling so great! Thank you!!

11 month ago

Really amazing service , one of the kindest experiences I have ever had in health care and I am healthcare professional.

12 month ago

My experience was fantastic. They don't just talk to you they also listen to you about all your aches and pains. You can tell they care. Everyone is so nice and friendly it is most definitely one of the best places I have ever been. It is also the cleanest place that I have been to

12 month ago

All the staff plus doctor,s are awesome .great care and service

12 month ago

Wonderful treatment, staff and facility; Dr. Nikki took excellent care of my Mom today and we will recommend NFUC to others. Thank you all!

12 month ago

Was a great facility and the staff was very professional!

12 month ago

Dr. Som and team are my primary care providers and as my original primary retired, I was nervous seeing someone new after 30+yrs. To my happiness and healthcare as Niagara Primary Care goes above and beyond for all their patients care and really took the time to understand my health needs. Highly recommended!

12 month ago

Love my doc ,Dr.Coleman so caring and loving miss that from people on earth

1 year ago

The Staff was great! They helped me with my needs and I recommend going to primary care here!

1 year ago

My NP Joanne was amazing! I think I waited maybe 2 min. All of the staff was lovely! Highly recommend!

1 year ago

My NP Joanne was amazing! I think I waited maybe 2 min. All of the staff was lovely! Highly recommend!

1 year ago

My NP Joanne was amazing! I hardly had to wait. All of the staff was lovely! Highly recommend!

1 year ago

Had an issue initially but was resolved. I really like having the option to use an app to make appointments, get reminders, and records. The staff are very friendly and the doctor made me feel comfortable and felt like she wasn't trying to rush through the appointment like my previous doctor.

1 year ago

Excellent care!

1 year ago

As usual I had a great visit! The staff is always very nice and Johnna is beyond amazing! I truly believe that she saved my life! And she pushes me to do even better ( But in a really nice way lol) Five stars again from me!

1 year ago

The staff here is incredibly nice, easy-going and very professional. And they actually answer the phone unlike most doctors! Dr. Coleman is awesome!!!

1 year ago

I really enjoy my visits with Dr. Maggie! She listens to my concerns and has a great sense of humor

1 year ago

Nice people, good doctor, very respectful of patient wishes

1 year ago

My Physician Johnna Coleman was very courteous, helpful and knowledgeable. She made me feel comfortable and cared for. Johnna and the rest of the staff made my visit lovely.

1 year ago

Im always happy with my visits . I'm really impressed with their good manners and very helpful attitude. Yeah I recommend their practice:)Johnna Colman PA is very nice and very caring . I appreciate you guys very much

1 year ago

Wonderful & warm employees. They made me feel as if it wasn't my first time being a patient.

2 year ago

In and out in great time. My questions were answered and everything was explained so I understood.

2 year ago

Excellent, caring staff. Very helpful and professional!

2 year ago

Recently had a Covid rapid test. The staff is very kind and professional. I highly recommend this Urgent Care. In 10 minutes I had my results which was negative. Yes you pay but that should the least of your problems when you want help quickly.

4 year ago

I am a patient of this practice, Since becoming a patient of this practiss they have worked with me every step of the way and have changed my life forever. I am forever grateful to doctor Sum, and Debbie and their staff.

4 year ago

Was seen today.by Debbie B, she was amazing. The office was absolutely packed it was a long wait BUT it was worth every second. Staff was all incredibly friendly and Debbie took the time to listen. Prior to this I was at another place for the same issue and they put me on a different medication which I showed her and that's exactly why it is back again I was never put on the correct script. After just one dose of the antibiotic she gave me I feel a million times better!!!!! it's amazing when you find someone who knows what they are doing. If I am ever in need of an urgent care place again I will definitely be back to see Debbie.

4 year ago

This is an incredible urgent care. I took my 3 year old here on Saturday after not feeling confident in her pediatricians diagnosis since they have been dismissing my concern for the 7 weeks she has been sick. The staff is incredible here. Dr. Debbie was so good with her and made her feel comfortable. It took all of 20 minutes for her to diagnose. She was diagnosed with double ear infections and a respiratory infection that her pediatrician missed. She explained very thourogly and what each thing she was prescribing was going to do. She is feeling much better today but I did call to verify dosage and when I called I got to speak to the male doctor who was so so personable and made sure I understood everything he was saying without making me feel like I was inferior to him which I find with her ped. I will always recommend this urgent Care and I wish they took children at the primary care!

4 year ago

I recently visited your location on Military Rd. in Niagara Falls. I was seen quickly after I signed in. The staff and the PA were very professional and attentive to my situation. I was in and out in about 50 min time. I would have no issues with recommendations and I would rerurn again if I ever need too.

4 year ago

Urgent Care NF was very effient, and friendly. They really listen to what you have to say and cover all aspects so you leave feeling content. They discuss their actions so you don't feel embarrassed. Before you leave it is explained what you must do to get well.

4 year ago

Took my elderly neighbor here at 8pm on a Saturday night. She was seen immediately by the kind office staff and given the utmost care by the doctor. The doctor was extremely tentative and treated her with exactly what she needed. Would highly recommend this office!!!

4 year ago

The staff was very cordial and thorough and I was in and out of the office in an acceptable amount of time. I recommend this clinic very highly. Thank you

4 year ago

Had excellent professional service. Quick and to the point. Thank You Niagara Falls Urgent Care.

4 year ago

I went to Niagara Falls Urgent Care at 8:30 pm on Saturday night. I knew I had an ear infection and just needed ear drops. I was in and out quickly by the time I got to Walgreens on Sheridan my script was ready and was able to get out of pain quickly. They were professional with me even though they were about to close. I was very happy there. Their staff is very friendly.

4 year ago

Friendly staff and fast, efficient service!

4 year ago

Dr. Som and his staff are very friendly, punctual, efficient, and thorough. I've never had to wait more than a few minutes both on the urgent care side and primary care. As a medical professional, I am probably a little judgy about treatment. I am 100% confident in the care I receive from Dr. Som and his entire staff.

4 year ago

I took my 9 year old daughter there she cut her thumb open had to get 4 stitches they were great with her and this was her first set of stitches I have also had my 2 older daughters there in the past nothing but kind people and they work pretty fast

4 year ago

Great Staff and Dr David was wonderful my daughters allergic reactions to the Aerosol/cream 100 proff Sunscreen.....BE Careful

4 year ago

Fast friendly service.

4 year ago

The service was quick. I didn't have to wait long to be seen by a doctor. The building is nice and clean. They had coffee and water available while you wait.

4 year ago

Excellent care and fast service. Highly recommend this Urgent Care!

4 year ago

Very professional, quick and they sent the prescription to the pharmacy right away.

4 year ago

In and out no problem. Awesome staff and doctor.

4 year ago

To get my knee looked at and they told me that there was nothing seriously seriously internally wrong with my knee just knee pain and trauma and they put my mind at ease with the X-ray when I thought there was something seriously wrong with my knee but they put my mind at ease about everything

4 year ago

My primary care physician was not available and I had developed an upper respiratory condition. I had visited a larger urgent care facility a week earlier, and had not received adequate care. I was in need of care today, so I visited Niagara Falls Urgent Care. There was a Medical Doctor on duty as well as an excellent Physicians Assistant, Debra. I was very impressed and received the care needed, which I did not receive from the large urgent care with multiple offices. Niagara Falls Urgent Care is locally owned and operated, and should be supported.

4 year ago

Very fast and professional! It's always easy to get in there and out quickly. Highly recommend over any other urgent care!

4 year ago

Efficient and kind staff. Provided the care needed with instructions for home care and follow up. Answered all my questions.

4 year ago

Visited urgent care for a leg injury. I was seen quickly. The Dr diagnosed the issue promptly, forwarded a script and I was on my way!

4 year ago

Very quick, very polite and helpful. I just needed a physical and I was in and out in less than an hour, paperwork included

4 year ago

Great care!

4 year ago

Fortunately, I do not visit here often, but when I do, the service is friendly, fast, and helpful. I am reluctant to encourage others to go here because I love how short the waiting times are and how quickly I get seen. It is close to my home and my work, so I am definitely glad my co-workers recommended this gem to me. I am certain others will feel the same.

4 year ago

I went here on a Saturday night June 1 as it was late and all others were closed or closing at 8pm. They were open till 9pm and got me in right away for a tetanus shot due to a rusty nail. The Dr explained and the receptionist did too all that was going to happen. My insurance company sucks so I paid out of pocket but better then dying. In and out and nice and clean too..

4 year ago

Fast service and a very friendly staff. I came in for stitches and was in and out in under an hour.

4 year ago

Great place, service was fast and the people were nice. I would not hesitate to go again, way faster than the ER.

4 year ago

Service was prompt and professional

4 year ago

I was attending a conference and got sick. I looked for an urgent care and saw many with poor reviews. I was greeted as soon as I arrived. Paper work was minimal. The nurse was sweet and professional. The doctor saw me quickly and proscribed antibiotics. I picked them up down the road and I was back in my hotel room in under two hours. Thank you

4 year ago

I was cared for quickly and expertly by a nice nurse practitioner.

4 year ago

Urgent care was very thorough and professional with my visit they make you feel really comfortable and they gave me wonderful professional care I'm very satisfied and I will return there if I should need to do so thank you urgent care

4 year ago

They were completely patient and kind to my 94 year old mother. The waiting time was nothing compared to an ER visit!! Extremely clean and welcoming environment. This is my go to place when needed in the future !!

4 year ago

Dr.Som is an excellent knowledgeable doctor. He will treat you with respect and explain everything to you so you understand your diagnosis. My husband has been treated by Dr.Som and we both highly recommend him. My husband is a primary care patient of his and soon I will be too!!. I have never had a primary doctor be so thorough and take their time.

4 year ago

Dr.Som is a great and honest doctor. After going to the emergency room spending over 4 hours there they sent me home with no diagnosis and told me to take motrin. When I arrived at The hospital I could not walk and was in extreme pain. Decided the next day to go to NF urgent care. Dr Som spent quality time with me sent me for an MRI did xrays and I am well on my way to the road of recovery. He is thorough, professional and a friendly doctor. I an now enrolled in his practice for primary care and I know I am in good hands. Highly recommend Dr.Som and staff!!

5 year ago

Went here for an emergency. Thought I'd lose most of my skin on the back of my arm. Dr. Som saved it and did a great job! Great surgeon and doctor! I highly recommend this facility and doctor for not only emergencies, but also for your family health needs.

5 year ago

This was a great place to go for treatment. Fast efficient and extremely thoughtful, kind and compassionate staff. Definitely beats 6-8 hours in the ER. Highly recommend.

5 year ago

On 4/11/19 went to urgent care .I was impressed how friendly and helpful that the staff were ,especially for being first time there.it was exceptionally clean.i was also treated in timely manner by PA Debra Buscaglia.Who I was very much impressed how thourough and professional but also friendly she is.would definitely go there again if I have any other health issues

5 year ago

Dr. Som is very personable, relatable, and compassionate. Would recommend him to friends & family.

5 year ago

I went to Niagara Falls Urgent Care within minutes of being sent home sick from work. Anxious to figure out what was going on with my body. Soon as I entered the Medical Assist was so friendly and welcoming . They got me to the back almost right away. Quickly checking my vitals and letting me know the doctor would right in, and by the way the doctor was great , her name was Debra . Determined I had the flu and a ear infection. Sent the prescriptions in and gave me documentation for my job who stated I could not return without documentation. I spent a maximum of 25 minutes in there. Overall wonderful experience, I consider that to be great service. I would go back 10 more times !

5 year ago

We went to Niagara Falls Urgent Care this week. We were very sick with respiratory symptoms and weren't able to access treatment through our primary doctor. We went in without an appointment (although you can make appointments by phone and online) and were seen quickly, assessed and treated very well. Dr. Som and his team are providing quality care in Niagara Falls. He also runs a private practice next door. We were very pleased with the service we received. We will be back.

5 year ago

Efficient and Convenient and friendly staff

5 year ago

The doctors, nurses and staff: they care, are compassionate and are really

5 year ago

My favorite place to go when not feeling well. The people there are friendly and professional and there is never a long wait. I went there yesterday, walked in was waited on right away and saw the doctor within 5 minutes. I felt relieved knowing that all was well. Will continue to visit this location.

5 year ago

Great immediate care with knowledgeable and compassionate staff! They had me on the mend in no time!

5 year ago

Super fast and helpful. Everyone was a pleasure to deal with.

5 year ago

Excellent care took care of problem was in and out if ever needed will come here

5 year ago

Fast and knows what their doing.

5 year ago

I was in and out in less than 15 minutes. The staff was both attentive and professional. Highly recommend.

5 year ago

Quick, thorough and friendly...nice to know they are available when you need them. Keep up the good work!

5 year ago

I was at my primary waiting to see a doctor to simply get a script for some steroids as I had poison ivy where it shouldn't be. I have a rule, if I have an appointment and wait longer than 30min I ask to be seen and if I am not I leave. So I left and I stopped at this Urgent care. I had to get my children from day care and only had 20min left to leave to get them on time. They had me in, our with a script in 15. Thank you! No need for primary anymore!

5 year ago

This was my first visit and it went extremely well! I was in and out of there within an hour! The clinic was clean and the staff was very friendly. I was treated by Tanvir, one of the nurse practitioners who was very knowledgeable and helpful. Feeling better now -glad I stopped in!

5 year ago

Friendly staff, great service.

5 year ago

This place has an amazing staff! Everyone is really caring and the I've never waited to be seen!

5 year ago

Office staff very friendly, made me feel very comfortable. Doctor took the time to explain diagnosis and what she recommended and why. I was in and out within 30 minutes plus the office was very clean .

5 year ago

I was visiting out of town when I became ill and ended up at this place it was great experience I left feeling much better the staff is wonderful no problem with the insurance I wish I had this facility in my town

5 year ago

Great experience. Fast, friendly, knowledgeable and efficient. Would not hesitate to use them again. And incidentally, I feel better!

5 year ago

Great place! I was seen very quickly, and the service was friendly. I will definitely go there from now on!

5 year ago

Brought my 5 year old in with an Allergic reaction. They pin pointed the problem right away and were very very nice. I wish the girl doctor that was taking care of my daughter was a pediatrician because she would be her primary doctor. Very very happy with this visit.

5 year ago

I have been to

5 year ago

Nice staff short wait

5 year ago

Amazing, professsional and polite staff. Efficient care for children, adults and seniors. We are new to the area and they have treated us with courtesy and respect each visit. Highly recommend them and the new primary care they opened next door. I currently work in the medical field so take my advice...they are worth the drive. Sincerely, the Happs

5 year ago

I just left he popped my sons wrist and elbow. Back into place. He saved me so much time and money, I was convinced I would have to go to the hospital. Can not express how thankful I am and how much of a relief that was.

5 year ago

I went in for a simple cat bite at 8pm, an hour before they closed. I had a rough reaction to an antibiotic shot (completely normal for me) and JoAnne and the other staff were SO incredibly caring and helpful through it all. JoAnne called me this morning to even check on me. I'd come here before any other urgent care in the future...hopefully I just won't need any urgent care in the near future haha.

6 year ago

very clean and professional urgent care!!! The doctor and staff were wonderful and very kind!! 5-STARS to this great location!!!!

6 year ago

5 stars for this urgent care!! They keep the place so nice and clean, and get you in and out quicker than anywhere else. There is a cute little therapy dog named Sammy who is so sweet and calm. There is also a Keurig in the waiting area Yum

6 year ago

Great place fast friendly service . The Dr. Called next day for follow up to make sure I was doing ok.

6 year ago

Very nice place Fast service in and out

6 year ago

Great place to go. Got there at 9:30 at night and everyone was very professional. You new they wanted to go home but the took care of me and my family. Prescriptions were ready the next day at the pharmacy. New, clean, and excellent staff. Thanks for saving our vacation

7 year ago

Awesome place. Extremely nice and caring staff