Overall Rating

Total Reviews: 0

 

1 year ago

Dr. Crisp and the entire team at FPUCC are wonderful! They are so very kind and work extremely hard to take care of their patients. Thank you for your excellent care!

4 year ago

Everyone was very pleasant, cheerful, & playful, but also knowledgeable. Had an excellent experience.

4 year ago

Thank you, staff was courteous and helpful and friendly and knowledgeable. I enjoyed being treated by Dr.Bobbie. Very kind and knowledgeable you all made me feel so much better than when I first came.

4 year ago

Great service, the doctors and staff definitely care and shows it in how they treat people. If you have a choice between FPUCC and any other minor care or ER, I'd highly recommend your choose these guys!!! Thumbs aloft!

4 year ago

Very friendly and got in and out in a timely manner

4 year ago

Great service very friendly and great staff and doctors

4 year ago

Super friendly staff, explained everything to me and took care of me in a timely manner. Will be going back here.

4 year ago

Michelle the nurse was just amazing I went in with a torn meniscus and she treated me very gentle I would recommend this place to anyone

4 year ago

Great Dr Been using for years. Thank you

4 year ago

The staff is always nice & helpful to me!! The doctors are thorough & if they believe you need a specialist they will refer you to one or in some cases send you to the hospital if they know you are in need of some extra medical attention!! It may take a little while to be seen at times, but that's only because they realy are good, so their waiting room is usually full!! It is so nice to have good doctors who listen to me & do care!!

4 year ago

THANK YOU to all the staff at Urgent Care who actually do care. Yes, there is always some wait, but it is worth it. The service is thorough and thoughtful and they care enough to follow up. Makes a big difference in a health system where a single person or concern can easily get forgotten or looked over. Another great note about Franklin Urgent Care is I have seen familiar faces over the years so they must have good staff retention!

4 year ago

Great people.

4 year ago

Don't hesitate to go here if you need urgent care. I wasn't sure where to go but so glad I went here. Dr Susan Jensen is an expert in stitches, and very personable. In fact everyone I dealt with was wonderful. Thank you, you were great in my time of need! A+++

4 year ago

I was a walk-in and I was seen quickly. The staff was friendly and made the process easy. I would definitely come back with any Urgent Care needs.

4 year ago

Wait time was less than ten minutes. Front desk, receptionist was friendly. The physician listened to me and my concerns. I felt she was very through in her exam. Thank you.

4 year ago

They were very efficient in providing the help that I needed.i am very grateful for their care and concerns.

4 year ago

As first time patients and four out of five in my family being seen at once for colds. It only took an hour very fast friendly and knowledgeable staff. Highly recommend

5 year ago

I've gone there a couple of times when I've been really hurting. They got me in quickly and took care of me so well! Everyone was Compassionate professional and efficient!

5 year ago

Professional staff, but more than that they were all upbeat. There's a difference between professional and upbeat AND professional. The kind that puts a smile on your face even though you're in a clinic. Lol! Very thorough services as well. Recommend!!

5 year ago

Have always had a great experience. There is one older doctor there that is memorable on many levels. All others are great!

5 year ago

Kind staff, doing the work they do.

5 year ago

Very knowledgeable doctors.

5 year ago

Very nice. They do there job well.

5 year ago

Very friendly and helpful. Doctor explained diagnosis and instruction for later application in easy-to-understand language.

5 year ago

The very best urgent care in town.

5 year ago

Very pleasant experience great office people and my Dot Physical Doctor was very professional thks .

5 year ago

God Bless

5 year ago

Receptionist very nice, they got me in and out quick, the gentleman Dr was amazing, love his bed side manor

5 year ago

I had an excellent experience here. Very helpful, accommodating staff.

5 year ago

Kind, compassionate problem solvers. So grateful you exist! Thank you for helping my Mom yesterday!

5 year ago

Fast, friendly service!

5 year ago

Easy to get in. Staff and doctor were friendly and professional.

5 year ago

Always fast and efficient. You can even book ahead online. Easiest urgent care on the north side.

5 year ago

Professional and courteous. Would recommend making an appointment because they get busy.

5 year ago

Wait time was less than ten minutes. Front desk, receptionist was friendly. The physician listened to me and my concerns. I felt she was very through in her exam. Thank you.

5 year ago

This place has the greatest people in the greatest doctors they're there so caring and understanding

5 year ago

Very fast, friendly and professional. I always feel like I'm listened to when I have to come here.

5 year ago

Great place

5 year ago

We came in not knowing what was wrong with my son. He had some sort of hive that just exploded over night and was all over his body. The Dr took the time and looked at him and looked it up and even came back into the room and showed me what she found. She was great. We will definitely go there again!

5 year ago

Friendly customer service, quick responses, quick visit.

5 year ago

I have a virus/cough/chronic asthma. Went in because I was extremely tired of coughing. They rushed me in. Took time to put me on a nebulizer and listened carefully to what was happening. Prescribed three different medicine's and gave me steps on just how my wife and I could help me. The C.N.A. as well as Health Professional was helpful polite and compassionate. This place is a sanitary and comfortable facility. Yes I would recommend this facility and go back if need be!! Thank you. Benn

5 year ago

This is where I go for all my urgent care when i can't get a same day appt at my doctors office. Very friendly staff and Doctor's.

5 year ago

Great customer service and friendly staff as you walk through the door.. Dr O Knows his material and helps out any way possible with no BS.. A straight true professional gentleman.. Thanks again Tim

5 year ago

This place is not fancy or luxurious, but I've had great luck with short wait times and solid care. They can do labs and, I think, even x rays.

5 year ago

I had a mishap last night where I turned my ankle quite severely. I got it checked this morning, and made sure it wasn't broken. I was taken care of promptly and well. Thank you.

5 year ago

I took a trip to Franklin park urgent for my sprained arm and I have to say. . I feel much better now

6 year ago

I've had to go there a few times recently and have no complaints about the care or service I've been given. Been coming to Franklin Park Urgent Care for years and will continue to do so.

6 year ago

The entire process from check in to the doctor visit took sixty minutes. Pleased with the timeliness and care for my daughter.

6 year ago

Fastest hard working little clinic I have seen.

6 year ago

I have had to visit this clinic a few times in the past 5 years for random injuries. I have had nothing but good experiences in a reasonable timely fashion. The staff was friendly and helpful and really took the time to listen. Reading some of the other negative reviews all I can think to say is

6 year ago

Wonderful staff and doctors. It's the only place I go to when sick. They do so much more then wait in sick people. Very convenient right next to Rite Aid for prescriptions. Two thumbs up for wonderful care again.

6 year ago

They're always amazing to me, so kind, make sure I'm well taken care of, do their very best to make sure my diagnosis is treated in the best way possible, and they're just all around so kind and so caring everytime. The longest wait I've ever had was 30 mins. I've been to this Urgent Care numerous times when I didn't have a primary care doctor & Everytime I've been treated amazing. I never go to any other Urgent Care in Spokane. I drive all the way across town just to go to this one!! Many thanks to Franklin Park Urgent Care for your true kindness & true concern!!! Thank you from Angela B.

6 year ago

Professional staff my only issue was how hot the waiting room was. Been there a few times over the last few years.

6 year ago

Super fast dot' exam the Dr was great he knows what he is doing.

6 year ago

I was treated very well, as we are whenever we've had to visit Franklin Park Urgent Care. The care provider even took the time to seek out my husband to compliment him on his first aid skills. Meant a lot to him!

6 year ago

I go in once a year for a Tb Test and their staff is so friendly and go above and beyond when it comes to the documentation I need to provide to my employer. Highly recommend.

6 year ago

First off, I would recommend Franklin Park Urgent Care 11 times out of 10. I Went in on a Sunday with a chest cold; the nurse, nurse assistant, and especially the doctor, were very helpful and kind, I was the third patient to be seen on that day and it took a bit of a wait before I was seen because they only had one primary health care provider working at the time but it was well worth the wait. That being said, I've been to Rockwood urgent care on country homes and in Cheney many times and I can say I will never be going back to a Rockwood urgent care again. Franklin Park treated me with everything I needed and plus some. They gave me everything I needed to get over this chest cold comfortably and with no suffering. I really do appreciate the doctors and assistants who are in that profession to actually help and care for patients.

6 year ago

Great visit for my Dad. The Doctor really knew her stuff and the nurse was kind.

6 year ago

Great visit Doctor was knowledgeable. Will keep bringing my family

6 year ago

Great service awesome clinic. Wonderful staff and providers

6 year ago

I feel more heard here than by my primary! Not a long wait and compassionate knowledgeable staff. I'll come here every time. Thanks guys!

6 year ago

The staff are friendly and very quick fo an urgent care facility. Jennifer gave me a warm welcome and Doctor Debrah L Miller remembered me even though I had been in once before. I would recommend them to my family and friends.

6 year ago

Dr Miller is so compassionate an caring im always glad to see her walk thru the door because i know im gonna be treated with respect and dignity. I was in an out within 25 minutes. If you find yourself needing medical care after hours or on weekends i highly recommend this place.

7 year ago

I can't say enough great place.I go get my ears clean and they do a great job.

7 year ago

Great service they were quick and affordable. They saw me and my daughter at the same time.

7 year ago

Every time I've used their services for myself or family I get the same level of care I expect from my primary caregiver. Inexpensive, accessible, and they send notes to my PCP for me.

7 year ago

I had a great experience yesterday. The receptionist was very sweet and professional. Dr. Osten was absolutely amazing

7 year ago

I have gone to Franklin park Urgent care for a couple of years now and I am always treated with such kindness, efficiency and they are extremely quick without any loss of quality care! If they don't have an appointment available, you can still walk in and be seen, without waiting long at all...I have done this several times and never waited long. Dr. Osten is absolutely amazing! I can't say enough good things about this doctor, his care for his patients, his willingness and ability to make sure you are taken care of and remain healthy. You and your health is what matters to him and he makes you feel that. I have never had a doctor before that you know without a doubt will help you, but with him you know he will. He follows through with his care and insures your treatment plan is catered to each patient specifically :) You are not just another number or dollar sign to him, you are an individual person with individual needs! There needs to be more doctors like him!

7 year ago

We were visitng from Portland and needed a Dr. to see my 8 month old daughter. I brought her in since she was very irritable, congested with fevers. Within 10 minutes we were in a room with...

8 year ago

Recently, I have had a very busy schedule/life/amount of responsibilities. This has lead me to being very anxious, stressed and quite tense almost constantly. Ultimately causing excessive amounts of neck and back pain, headaches, sleep deprivation...the list goes on and on. After months of refusing to go to the doctor (because I thought I wouldn't be treated like a human being) I broke down and went. So thankful I did. Deborah Miller, ARNP is not only an exceptionally intelligent provider, she treated me so kindly, but also possess the most warm and caring bedside manner I've ever encountered personally. I highly recommend this facility for any emergent ailments as this is the same type of experience I had with Dr. Derrick Hennessy. Great group with great staff. Oh yeah, and even though they were incredibly busy, my wait to be seen, time in an exam room, evaluation and check out were surprisingly prompt and efficient.

8 year ago

Very nice staff. I would definitely recommend to everyone.

8 year ago

Best place to come when you need to be seen when you are having any problems

8 year ago

Perfect care every time. They work the hardest to make sure I feel my best.