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1 month ago
I was treated very professional and fast. From the time I walked in to the time I left, everyone was caring and polite. Place is very clean, I highly recommend.
2 month ago
I've been treated here several times, and every time it has been fast, friendly, and efficient! Celeste, Bri, and Alina are truly a fantastic team, and they all deserve a raise! Tamika is managing this location extremely well!
2 month ago
I was very pleased with the doctor. Service was fast and efficient.
2 month ago
Great customer service, definitely worth the visit.
2 month ago
Quick and amazing service. The staff was incredible and the doctor had the best bed side manner. I really needed the care and was so happy to have chosen this team to help me. Would highly recommend
2 month ago
The receptionists were friendly and helpful. The medical staff and practitioner were understanding and eased my concerns. I highly recommend this urgent care facility to anyone.
2 month ago
Excellent care in record time. Didn't have to wait long. Staff is very friendly and professional.
2 month ago
Friendly and caring. They are very efficient. I will return.
2 month ago
Bedside manner of the provider was amazing. My little toddler always has issues with doctors but she felt comfortable and finally allowed someone to look in her ears and throat without throwing a fit. Thank u for making the experience great!
3 month ago
Awesome facility. Would refer anyone to use them for their medical needs.Staff and PA were awesome. Super attentive and welcoming.
3 month ago
Great experience every time. The staff and dr make you feel welcomed and are very friendly, which is very important when you are feeling ill. Thank you all for your caring attitude
3 month ago
I have been seen here on few different occasions. Everyone single time they have taken wonderful care of me and my children. Thank You for always being kind and caring for me and family.
4 month ago
The folks that work at Fast Aide were very accommodating and kind. I have gone to them for a few visits and am very pleased. They are so much easier than going to an emergency room. The ladies at the front desk are prompt and the doctor Mark Wilson is so experienced. Thanks all of you
4 month ago
From start to finish everything was easy, staff, triage and experience with the doc was all top notch. A++++++ excellent experience.
4 month ago
Literally, the most efficient urgent care I’ve ever visited. I got everything I needed, and was in and out under 30 minutes. I will definitely be using this location. Anytime I need an urgent care. Thank you for all your help!
4 month ago
The treatment and care given was very good. We've been using them for a few years and we've always been pleased. Kind and patient, explaining the best way to proceed with treatment.
4 month ago
The staff is fantastic. Helpful, and fast to take care of me, Susan the NP is amazing, she really cares and show so much compassion for her patients
5 month ago
This is my go to urgent care whenever I need it. The nursing staff and office staff are personable and efficient. It is by far the fastest and most efficient urgent care in the area. I went in yesterday after work, made an appointment online, was checked in and seen immediately. I truly appreciate that they did not do any unnecessary testing. I presented with upper respiratory infections as symptoms. The care provider was personable and very efficient. Listen to me when I said a certain anabiotic didn’t work for me. An overall wonderful experience. I cannot recommend this urgent care facility enough. I was in and out in 30 minutes.
5 month ago
I had a great experience at Fast Aid on Alamo Ranch. The staff and the provider were competent and pleasant, and I won’t hesitate to use them again. I was seen quickly and they had no problem removing the ear wax that was blocking my hearing.
6 month ago
My provider was the absolute best!! The front office staff were pleasant and attentive!
6 month ago
Wonderful doctor and staff. My child is special needs and they are awesome with her. We always are greeted with a smile and will continue to visit this location. Thank you all!
7 month ago
My doctor Charlie Heausler is so nice and professional she always goes above and beyond to make me comfortable
7 month ago
Dr. Mark at Fast Aid Urgent Care in Alamo Ranch is phenomenal. He’s very quick, efficient, and friendly. He’s really good with my kids as well and truly seems to care. The office is very clean as well.
7 month ago
I had a wonderful experience at this doctor's office! The staff is incredibly friendly and made us feel welcome from the moment we walked in. I was especially impressed when they recognized my daughter from our last visit, which really shows how much they care about their patients. It's comforting to know that we’re in good hands here. Highly recommend this office for anyone looking for medical care
8 month ago
Fast efficient and friendly staff
8 month ago
This is my go to for all medical visits. I rarely have to wait and I have had excellent care each time I come or bring my children.
8 month ago
The staff is professional and attentive. You feel cared for.. Diagnosis and treatment clearly explained.
9 month ago
Very professional and nice people here, would come here again!
9 month ago
Jackie and Celeste were great along with as always Dr. Wilson however, y’all do need to get the X Ray light fixed.
9 month ago
I’ve been coming here for a couple of years, and will keep coming. The staff and doctors are so professional, kind, and they take the time to listen to me. On top of that I never have to wait long. They live up to the name fast urgent care.
9 month ago
The provider was exceptionally kind and transparent, which was greatly appreciated.
9 month ago
The staff was so friendly every single staff member that talked to me was very welcoming. I really thought they would be annoyed because I came in 30 mins before close. I will forever use this location for service and the doctor is an angel.
9 month ago
People here are very professional and helpful. They show above average competence and provided extreme support with my conditions. I appreciate them so much and would recommend them to any that in need.
9 month ago
The ladies up front were very friendly. The doctor was very quick and efficient. The whole visit was extremely easy and pleasant. I love First Aid and continue to use them.
9 month ago
Made a call and went in and greeted nicely and explained everything to me and each person followed through. Dr was attentive and looked directly at me to explain what he thought.
10 month ago
I woman I work with cut the inside of her thumb. After several attemps to stop the bleeding and failing, I suggest she go to Fast Aid. The next day she told me how pleased she was with the service she received. In her words, "everyone was so kind and courteous. The provider was caring and professional." She said the service was quick unlike going to the emergency room and having to wait hours to be served only to be told they couldn't help her. She told me she was telling all of her friends to go to Fast Aid to be treatedbecause of the level of service they would receive.
10 month ago
Phenomenal experience. I appreciate the help getting on the road to feeling better!
10 month ago
I was very grateful for the speedy response and process. I had been at another urgent care clinic for over an hour that was extremely hot in the building, when I just decided to google another clinic nearby and I'm so thankful I found you guys. The care I received was quick & top notch and I've found my new urgent care for my families needs. Thank you again for all you do!
10 month ago
Best experience with a clinic yet! Fast, efficient, and very kind. Loved the nurse!! Zay, I believe.
11 month ago
Everyone was so nice and they really cared about how much pain I was in. They were genuinely kind and I was well taken care of.
11 month ago
Extremely professional and clean.
11 month ago
Fast service, friendly and professional staff. Always a pleasant experience with great service.
12 month ago
Easy virtual check in and when I arrived at the clinic, my son was seen and out of the office in TEN MINUTES! Wow! Friendly staff too!
12 month ago
I was in and out and got exactly what I needed for my sickness. Great Staff!
12 month ago
This is the second time I have been to this location and both times have been wonderful experiences. Everyone is polite and helpful and I am in and out within a VERY short period of time while still having gotten everything I needed. And Mark Wilson is so incredibly kind/understanding. I have Tricare and technically would be able to save a little money by not having to pay a copay over at Wilford Hall, but paying the copay is worth staying close to home and being taken care of in 30 min or less by someone who listens to you.
12 month ago
I was a bit nervous coming to some place new but I was in a lot of pain and this location was closest to me. The moment I stepped in I was greeted kindly and explained the process of checking in. The wait was very short and the staff were very attentive and helpful with my situation while waiting. The nurses, MA, and Doctor were kind, professional, and thorough. I will 100% be recommending this location and I will continue to use this location for any future urgent care needs.
12 month ago
This urgent is the best urgent care clinic that I have ever visited. The welcoming and service at the front desk were very patient. The nurse and doctor staff were very helpful and inffomative.
12 month ago
I went to this urgent care for a broken finger and they were great at getting me an xray and care super fast and they were awesome. I would recommend this clinic to friends and family.
1 year ago
The clinic was clean and inviting and the staff members were efficient and caring. Thank you guys, I am feeling better already??
1 year ago
Very fast service and helped allay my fears with my sick daughter. Everyone was super friendly
1 year ago
Fast accurate no nonsense service. Doc had an outstanding bedside manor and provided excellent care.
1 year ago
The staff were friendly. The doctor was attentive. Overall, a good experience.
1 year ago
Efficient, fast, and professional. Great service!
1 year ago
Great all around staff and doctors..
1 year ago
This is not our first time here! I know you don’t want to visit an urgent care never… But Believe me They have a great staff and really good customer service! Our provider NP Wilson is really good doing check out and hearing about our concerns! Thank you so much and of course I recommend them when you have to visit a doctor!
1 year ago
Friendly , fast outstanding . Professional . Thank you very much
1 year ago
Clean office and great bed side manner and my doctor was very good and professional! Super fast visit was in and out in an hour! I loved not having to fill out paperwork and using their QR code system as well! Def will go back if needed
1 year ago
Excellent experience with caring and friendly personnel.
1 year ago
Our urgent care experience was a 10/10 , I’d try this place again if needed.
1 year ago
Staff were great. I appreciate the follow-up in getting my medication change from CVS to HEB.
1 year ago
Appreciated the great Customer Service displayed by all attendants. The staff was efficient and knowledgeable. They treated each patient from what I could see with the same care!
1 year ago
We love Fast Aid when we need it with a family of 5, particularly the Alamo Ranch location. We always have a good experience with scheduling, front desk, and especially the nurses, techs and drs! We feel like they listen and give thorough, thoughtful care. When we had a slight issue with an insurance change during one visit, everyone was super-helpful, understanding and respectful. Additionally, they are all quite friendly and help my kids feel at ease when caring for them and that makes a huge difference!
1 year ago
Quick service, very friendly staff, and professional healthcare providers. Great experience! Thank you!
1 year ago
Everyone was very professional and helpful
1 year ago
The best urgent care in the area for myself and my kids. Always fast, always provides an effective treatment. Thanks for helping me and my family feel better.
1 year ago
I definitely recommend First Aid Urgent Care. The entire experience from front desk to being seen by the doctor was a good experience, despite feeling miserable. The staff is friendly and professional. The doctor listened to my concerns and provided quality care.
1 year ago
Just great thankyou
1 year ago
I have visited Fast Aid around 4-5 times in the last two years. Their appointment scheduling system is user-friendly and usually has an available time slot. The reception area is tidy and efficient in checking you in. The physician assistants (PAs) are cordial, meticulous, and welcoming.
1 year ago
I went on a Friday right before the holidays. I was nervous that they will not be friendly but it was the total opposite. The young lady in the front was amazing I wish I got her name but unfortunately did not. I was very happy with my services!
1 year ago
Thanks for taking care of me this morning.
1 year ago
Took my husband this past week and they were quick and professional. Definitely recommend
1 year ago
Everyone there was friendly and helpful. The place was very clean with plenty of seating. Didn’t have to wait long. And Dr. Wilson was thorough and answered all my questions.
1 year ago
Dr was amazing and was empathetic to me and my seeing me in so much pain. Only thing was that the male nurse who gave me the injections should have injected straight in instead of sideways which was very painful and made me bleed but at that point I didn't care if I was hit by a car I was in so much pain.
1 year ago
The wait was short and everyone was friendly.
1 year ago
The staff have always been so attentive and the treatments have been excellent.
1 year ago
After not feeling well, I went to Fast Aid online and quickly made an appointment for that morning. I showed up 30 minutes prior to my appointment and was received in the office prior to my appointment time. I saw NP Wilson, explained my situation and he examined & diagnosed my symptoms and prescribed meds & what to watch for in case symptoms worsened. I felt comfortable that I was being treated efficiently and no long wait times to be seen was a plus.
1 year ago
Such a great experience there. Got out from my appointment and started texting all my family and friends about this clinic. Wonderful staff and service! Will definitely be coming back!
1 year ago
Great work! Service was quick…customer service was excellent
1 year ago
Zero wait. The staff was amazing from start to finish! The Nurses and Dr. were fast, thorough and kind! The new doctor from abroad was amazing!!
1 year ago
I hate being sick, but you have great staff and Doctors. Very quick and easy, especially when you aren't feeling well. Highly recommend!!
1 year ago
Staff provided great customer service, provider was great as well. Thank you
2 year ago
Always fast, but caring and thorough. Great front office staff and Dr. Price is the kindest.
2 year ago
Fast and kind service from the first call to checking out. The PA was thorough and cares for the patients.
2 year ago
Quick and affordable! Great staff and Doctors highly recommend
2 year ago
Can't believe how fast they got me in and out. My 2nd visit. Staff is great! Doctor is even better. Our 1st choice in an emergency!
2 year ago
Great experience excellent providers and staff highly recommend!!
2 year ago
Staff was very welcoming and friendly. The place smelt so fresh and clean. I was taken in right away. Didn't wait hours like I have experienced in other places.
2 year ago
Extremely clean, very efficient, in and out quickly even waiting for a culture to come back. Will use again and recommend to family and friends.
2 year ago
I felt so sick and everyone was booked. I walked in and left feeling so cared for and even got laughs in. They are a very efficient team and I thank them for their sweet demeanor. Thank you guys!!!!
2 year ago
I have No insurance right now, and this place was pretty affordable. The doctor was very helpful and even assisted by prescribing me medication that was affordable for me. Very happy with the care here. Will be back! Hopefully not too soon! Lol
2 year ago
Dr Todd Price is absolutely great! Gets right to the point and makes you feel very comfortable! Such a fun guy to talk to as well! Always so efficient and quick here! True to its name, definitely would recommend FastAid in Alamo Ranch!
2 year ago
Care was received quickly, communication was consistent and thorough
2 year ago
Came in right after opening, got in quick, seen by the doctor quick, got out quick. I was able to use my HSA card to make my co-payment and then I was able to get back to work without any issues. I'd definitely recommend this location if you want help efficiently and effectively.
2 year ago
This place is so quick! My husband took our son and was in and out within 1 hour. That was with them taking X-rays. We had previously taken him to next care and they were so dismissive and didn’t do X-rays and only pushed around on his foot. Come to find out, he had a fracture. Thank you Fast Aid for giving us the answers we needed! We will use this place for any other urgent needs we have!
2 year ago
Always extremely clean, wait time is typically minimal. All staff is friendly, helpful and patient. Provider is awesome!
2 year ago
Loved how Dr took time to get medical history and counsel us as we both had meds that interacted with COVID antiviral. Love your clinic--close and easy in/easy out.
2 year ago
Staff and Dr were all very friendly. Service was quick and professional.
2 year ago
The staff was friendly and provided fast service. I appreciated how the provider took extra care to explain my options for medications rather than just prescribing me something. I will be returning for future needs, hopefully not anytime soon.
2 year ago
My visit was quick and efficient. I will definitely keep this office in mind for future visits.
2 year ago
I recommend Fast Aid to my neighbors and friends. I register online making check-in easy. Their building is always clean. They are friendly, courteous and helpful. Provider is knowledgeable and has a good bedside manner.
2 year ago
Appointment was right on time, the App worked perfectly and the visit was fast and thorough! The Best Dr's visit I've experienced!
2 year ago
I love this urgent care. The staff is efficient and the PA is wonderful with children.
2 year ago
Good service and fast
2 year ago
They were so awesome an caring. Really made me feel comfortable an at ease
2 year ago
Very fast and efficient service. They were friendly and polite. No wait!
2 year ago
Dr. Robert and the staff were very welcoming and helpful. My daughter is feeling much better thanks to them. I don't really want to get into specifics, but my daughter was constantly getting sick from daycare. I've brought her to Fast Aid about 3 times and never had a bad experience.
2 year ago
Both the provider and the staff are super professional and very efficient!
2 year ago
This location is always well staffed, prompt and professional.
2 year ago
I received prompt attention to my health concerns, staff very courteous and professional. Thank you all.
2 year ago
I took my mom to the urgent care right after she was seen by her PCM. I didn't think she was thoroughly diagnosed. Thankfully the medical staff at this urgent care listened to her and discovered a potentially serious condition, printed out a referral, and directed us straight to the ER. We were told she had Diverticulosis that could have resulted in surgery if it hadn't been detected in time. Thank God for this staff. ???
2 year ago
Fast and friendly staff! I’m glad I got to see an actual doctor and not anyone else.
2 year ago
Very nice and attentive staff and Dr very attentive.
2 year ago
By far the quickest urgent care I’ve been to. Staff was friendly and kind. Physician was also quick and efficient.
2 year ago
Second time there and another great experience. The Doctor is top notch & l would recommend them to anyone who is sick. Will become my main medical facility
2 year ago
Great service from start to end! Would definitely recommend!
2 year ago
I’ve been a patient and my child has too! Great care and very efficient. My go to for minor doc visits
2 year ago
Provider (Robert Cocke), has always been amazing with my family and I. Very thorough, compassionate and knowledgeable. I couldn't ask for better service when feeling at my worst.
2 year ago
My family loves this place. The staff is great. It's by far the best urgent care facility that I've ever taken my children
3 year ago
Their service is impeccable. If you need to visit an urgent care this is the one to hit. I was in and out within 20 min. Excellent staff and very clean.