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24 days ago
The folks at Fast Aid on Bulverde were nice, polite, and took the time to listen to us. It didn't feel like a health care conveyer belt. Best urgent care I have been to in a long time.
26 days ago
The whole staff was really great in taking good care of me.
30 days ago
10 ALL THE WAY Y'ALL!!! You guys were Amazing. From the front desk to the tech to the intern PA to the doc. Thank you!!!!!! Fossil Creek as amazing as they were with me for years. No longer takes our insurance. So I will definitely be returning to you, for sure.
1 month ago
They were great! Efficient, fast, and kind!
1 month ago
I would recommend anyone needed to be treated urgent for medical care to visit this place. Fast Aid Urgent Care on Bulverde Rd. They really care and do take care of you as a patient. Starting from the front desk to seeing the Doctor. Give them a 10 star rating.
1 month ago
I love this urgent care! I've been coming here for years and I bring my kids as well. Matt and Bri are by far the best!!! If I have the option to come here it's definitely my 1st choice and it will stay that way as long as Matt stays the provider.
1 month ago
I've now been to this urgent care twice with my kids and both times I had a fantastic experience. Great providers, friendly staff, easy check in. It's solidly my go-to urgent care from now on.
1 month ago
This clinic is well run. Front desk is friendly and competent. Providers are always personable and efficient. This location always helps us make the best of having to visit an urgent care.
1 month ago
Fast Aid is fantastic. Always quick and great care. PA Matt is especially awesome!
1 month ago
Easy and fast service and they see kids. Don't always care for the nurse or RN that checks us in that takes the vitals. A few of them have terrible bedside manners , but the doctor is great which is more important.
1 month ago
As always, I was treated like a person and not a number. They listened to my symptoms and got me feeling so much better than I was feeling. Everyone at the clinic is amazing!
1 month ago
I came in for hearing issues and they ended up cleaning out my ear so well! All the staff was so nice and professional! Thank you so much for helping me
1 month ago
My family's favorite urgent care. The providers are always great (usually PA Matt), the wait is never long and the test results are quick!
1 month ago
The appointment and walk in process is simple and quick which I appreciate because our family of 6 use this facility. The ladies at the front desk are very friendly and knowledgeable which is so important to us especially when we're not feeling well. The Doctors are SUPER! They take time to know you, explain your symptoms and create a plan to help you heal. THANK YOU!!!
1 month ago
Quick, friendly and efficient. I will use them agian
2 month ago
The staff is always great, friendly and very knowledgeable . They take care of all of us very well.
2 month ago
Excellent service will use them again.
2 month ago
I love this Fast Aid they are so awesome!!! I can't say enough good things about this emergency clinic. I wish we had more!!!
2 month ago
I like this place cause in and out in 30min.
2 month ago
2 month ago
Dear, Fast Aid Urgent Care I can't Thank You Enough on the Care You Showed Me I had a very severe blockage of ear wax in my left ear. Your Staff took so much care in irrigating my ear canal and took very much Care not hurting me. Your Young staff where Outstanding in helping me hands on and talking to me If I was suffering any hurt to my ear canal. It was a tedious process and your folks never quit on taking care of the blockage to my ear. I want to sincerely Thank Every Member their at the Clinic!! I will always go back for thier care Thank You Again James Kelley
2 month ago
Outstanding. Easy to find. Quick in and out. No waiting. Dr listened and examined his treatment. Great service provider.
2 month ago
They were quick and thorough. Thank you team for your work!!
2 month ago
The front staff was very pleasant upon my arrival. The medical team was attentive, swift and cordial as well. Overall great experience for an urgent care center.
2 month ago
Everyone was polite and professional. I felt well cared for.
2 month ago
Quickly addressed my concerns and got me back on the road better than when I came in. The staff is professional and friendly. My 'go-to' place for urgent care issues!
2 month ago
We absolutely love Fast Aid Urgent Care! My kids notoriously get sick or injured exclusively on Friday afternoons or first thing Saturday, all when their PCP office is closed, of course. But I truly don't mind bringing them to Fast Aid. We've never had a poor experience with anyone! All of the nurses and PA's are super thorough and incredibly kind. They always go out of their way to make my kids laugh when they're feeling their worst, and it makes the experience so pleasant. I especially want to commend Angel. She is SUCH a kind soul! She's so sweet with all of my kids and they always hope she'll be the one triaging them when we get there. (Yes, we're frequent flyers over here.) Thank you so much for the incredible service, Angel!
2 month ago
Staff and PA were so friendly, made me feel comfortable and felt they genuinely cared about my health/reason for visit.
2 month ago
Staff was friendly , caring, and knowledgeable and they get you in and out quickly.
2 month ago
The doctor and PA trainee were very kind and thorough. I had mentioned I was nauseous and he offered to give me something to help with that. I left feeling confident that they knew what sickness I had and that their treatment plan was accurate.
7 month ago
This is the only urgent care I trust with my family. They are always friendly, quick, and understanding. The PA listens to my concerns and ensures I feel comfortable with everything, every single time! I went to another UC over the weekend because they opened at 8. After waiting there until almost 9, I left to come back here. Within minutes we were seen and were diagnosed and out of there in less than 20 minutes. I won't make that mistake again! I even forgot to get a doctors note for my kiddo and they gladly printed it out for me so I could pick it up.
8 month ago
Very good service I love this place they very nice and good doctors that care . Thank you for excellent service john beck .
9 month ago
Showed up with my husband in excruciating stomach pain. They immediately deduced what it could be and sent us to the ER. Thank you for being such a kind and caring staff.
9 month ago
My staff was fantastic! They were kind, efficient, punctual, and truly took the time to listen to me and not rush me. They also helped me in every way possible. Due to them I received the help I needed. Everything was explained to me at each step as well.
10 month ago
Always friendly, compassionate and professional staff, which is why I've recommended them to others and will continue to do!
10 month ago
This place has the fastest service and support staff that provide 100 percent respect and privacy to all patients. Everyone is super kind and very experienced with patient care. This is the place to go for total comfortable treatment.
10 month ago
Love the staff here and the efficiency of the service. Have been pleased with every visit!!
10 month ago
This office is clean; the staff was welcoming and helpful explained the insurance coverage vs out of pocket expenses. More importantly, the PA was preemptive in his care since my symptoms were not clear. It was a great experience, and I am feeling much better.
10 month ago
I greatly appreciate the PA that saw me recently. Within hours of being seen, my pain became manageable and I demonstrated less symptoms. Thank you
10 month ago
A nice staff, fast service and a very clean office. It was easy to set up an appointment.
10 month ago
Staff and physicians are always very kind & knowledgeable. They take good care of their patients & follow up when needed. Wait times are not excessive, and they are always professional. I would recommend them to anyone.
11 month ago
Matt was great. Took care of me quickly and professionally. No excessive wait time to be seen. Conveniently located. Will return if I ever need to. Big thanks!
11 month ago
I love the fast, no red tape, no appointment needed, personalized service that we received. You're always my first choice when I need a doctor. Thank you.
11 month ago
I say this every time we visit Fast Aid on Bulverde Road, which is a lot as a family of 5....every doctors office in America should be run as efficiently as this clinic. SOLV makes check in/paperwork/insurance a complete breeze, especially for returning patients. (No more filling out same stuff over & over again!) Next to no wait when we do schedule in advance. The care we receive is kind, considerate & knowledgeable. This is what healthcare should look like. Timely, efficient & high quality. Thanks Fast Aid!
11 month ago
I check in online. I was told to come 15 minutes early. I was helped right away. I didn’t even sit in the waiting room. I saw the PA right away.
11 month ago
Well ran clinic. From check in, intake and time spent with the provider the staff was polite, and professional. I am an administrator of primary care, surgical and urgent clinics in NC. This staff LISTEN and I was taken care of with compassion. Very impressed! Thank you!
11 month ago
I’m so glad I trusted my instincts & chose this place. Much better than any ER! Very nice staff and excellent care awaits, don’t hesitate. Amazing Doctor, I’ve never been to urgent care prior but if the need arises I’m going back to this Bulverde location. Waiting was not long at all. Thank y’all so much!
11 month ago
I 've been here twice. Both were emergency vistis because my primary couldn't fit me in. They have fast friendly service within a very nice physility in a convenient location. Honestly, I wish this place could be kept my little secret. They all genuinely care and it shows. It's hard to find excellent medical service. ? I'm feeling much better.
11 month ago
Excellent in all respects. I got a cut on my arm and they patched me up right away. Great place.
11 month ago
Everyone here was so welcoming and speedy!
12 month ago
Everyone was friendly, helpful, expressed geuine concern, my script was ready & waiting at my pharmacy by the time I left, very efficient and Fast! I was in and out in 30 minutes and able to make my 3:30 zoom call ??Thanks Fast Aid!!!
12 month ago
From the nurses to the doctor, it was a great experience and felt cared for. The inn and out time was not long at all-I truly appreciate the top-notch care!
12 month ago
Great experience! They could see me immediately as a walk-in, I got a fast strep test, and only had to wait a few minutes to see the provider, who was very kind.
12 month ago
Friendly, professional staff!
12 month ago
Fast, friendly and professional!
12 month ago
visited today with my boyfriend who is uninsured. $120 office visit $40 tetanus shot. no waiting at all, we were in and out in 30 - 40 minutes tops. the front desk, nurse and doctor were all so welcoming and friendly. highly recommend!
12 month ago
I have taken my grandson here a number of times and although it is a little out of the way, I prefer Fast Aid to any other we’ve tried, because they are fast and efficient and very friendly, too.
12 month ago
Great, quick experience, everyone was super nice, and I felt very comfortable the whole time, will definitely be coming back in the future!
1 year ago
I love coming here! Very little wait times typically, and I’m in and out pretty quick.
1 year ago
I always enjoy coming here for quick walk in appts. The staff is friendly and I always get some sort of resolution out of the visit.
1 year ago
I always enjoy coming here for quick walk in appts. The staff is friendly and I always get some sort of resolution out of the visit.
1 year ago
Entire staff is always professional, caring, provide excellent customer service! Appreciate the loving attention!!
1 year ago
Thanks for great service! Fast and quick
1 year ago
Thanks for great service! Fast and quick
1 year ago
Incredibly competent and friendly staff from the front desk, the check in software is awesome! The tech was fantastic and my care team was incredible, i was in and out in 30 minutes! Incredible experience
1 year ago
Wow!! This is by far the best urgent care I have ever been to. The appointment process was simple, customer service at the front desk was superb, we were seen before our appointment time and on our way out the door at our scheduled appointment time. My daughter received fantastic care by the med tech and FNP-C Joshua. Thank you all for being rockstars!
1 year ago
My visit was all I could hope for--fast, clean, friendly, professional, and effective!!
1 year ago
Provider was knowledgeable and made me feel confident with correct diagnosis
1 year ago
Staff is always attentive and courteous. Physicians are Very thorough and knowledgeable.
1 year ago
Josh and Angel are great-- professional and friendly! We lovevour local Fast Aid!
1 year ago
Visit was amazing and fast everyone was very nice ?
1 year ago
This place is the best. My girls reg. Dr can never get them in. So we come here. Very caring place.
1 year ago
I have been to this clinic many times. Each visit is consistently professional with knowledgeable providers and staff. They don’t overbook and their processes are seamless with emphasis on care and concern for patient well being and health. The appointment system and check in is very fast and easy.
1 year ago
Care was very fast and the entire staff very nice and informative! I have been going there for several years!
1 year ago
I live in Seguin and drive here to San Antonio if that tells you anything. They are always prompt and professional. My wife has tried other urgent cares in the Seguin area and there is always a long wait and not very helpful.
1 year ago
Friendly staff and quick service. The online appointment service is user friendly and saves your information from previous visits. I live about 20 mins away but this is my only go to for urgent care services.
1 year ago
Thank you for taking care of our family. The entire staff is always caring and listens to our concerns. So glad we have this clinic to go to when not feeling well.
1 year ago
I appreciate getting me in and seen so quick and the thoroughness.
1 year ago
Once again thank you to the Bulverde staff for the excellent care for my daughter.
1 year ago
Friendly fast check in dr was great staff was also very sweet. Clean environment will be coming back if need to.
1 year ago
The staff is amazing. Very professional, informative, and kind. Office is very clean and organized. Grateful this is an option to take my family.
1 year ago
Awesome overall service from front desk Receptionist, Med Tech, and Nurse Practitioner?? Great care and very detailed oriented! Diagnosed and prescribed medications for pharyngitis and sinusitis infections and already feeling better! My girlfriend was diagnosed with sinusitis and cellulitis and prescribed antibiotics. I used VA coverage and my Girlfriend used her BCBS insurance. Will definitely come back for medical care! Thank you for helping feel better ~
1 year ago
The entire staff and physicians are excellent and helped me out when I needed someone quickly. Clean and courteous.. They have gone above and beyond to help me with everything/every time I needed. Will recommend to anyone that needs help.
1 year ago
The staff was amazing and very helpful. I liked that I was able to schedule an appointment and the wait time was really short. The Nurse Practitioner I saw was also very personable and he listened to my concerns and addressed them. The establishment was very clean and it was an easy access right off the interstate.
1 year ago
Great doctors and nurses staff is always nice and they always have a short wait time
1 year ago
The staff and the provider were excellent. We are from out of town and were impressed with the wait time, kindness and thoroughness by the provider. From the front desk, nursing staff and provider, everything was excellent. Even the online scheduling was great. Thank you!!
1 year ago
They were very polite and the test was quick.
1 year ago
Everyone from the front office to the back were very friendly and courteous. Nice experience and ideal visit
1 year ago
I have gone to the facility several times and I have always been treated very well by the doctors, nurses and staff
1 year ago
The staff is amazing always helps me out with my whole family. The doctor is straight forward. I rather come here than go to my primary doctor.
1 year ago
Dr was great. Helped me right away. He was very kind.
3 year ago
If you're looking to get a Covid test and require same day results, this is your place. The customer service is good and they're relatively fast in getting people in-and-out. Also worth noting is that they do not provide you with a physical copy of the results unless you request for it. Should you want a physical copy, you'll have to stick around until after you get swabbed otherwise your results will be provided to you via telephone. If you're reading this--I hope you test negative. Cheers!
3 year ago
First time patient and was very pleased with the staff. They were very friendly and professional. The only thing that upset me was that they confirmed my suspicion and told me that I fractured my ankle. The young lady that took my x-rays was very nice and made a painful experience pleasant. A big shout out to the staff that worked on December 5, 2020 and I would HIGHLY recommend this Urgent Care!
3 year ago
So I know that during a pandemic it sucks to have to venture to a place like this when it is not covid related. While all the people around me where there for covid test, the wait was short, nurse and dr were nice. The place was clean. I was a walk in for a non covid related issue and it took about 45 minutes total to check in and out. I would recommend this place for anything that you need but just keep in mind that 9 out 10 people in there are in for covid test (nov 2020) so don't touch your face, wear your mask etc. All around me I heard ppl saying your positive or your negative, and when they got to me they still treated me and my concerns. It's was almost like something different for them since all they see are covid issues. The nurse and Dr were great and I appreciate the one on one care during this super busy time for them. Over all yes this place it nice, clean and fast. What more could you ask for when you need a quick Dr.
4 year ago
Very efficient & helpful receptionists. plus a very professional & caring Medical Staff. A very prompt examination and diagnosis.
4 year ago
This urgent care was a great place to visit for care. I went in and was seen within 15-20 min. They took me insurance information and promptly notified me of the costs. I was triaged and saw the PA within a total of 30-40 min. I had an upper respiratory infection and they had my prescriptions sent in quickly. They really do give "fast" aid to those that come in.
4 year ago
Staff made my visit very pleasant even though I was feeling super lousy today. There was hardly any wait time and I was quickly taken to the back shortly after filling out paper work. The workers there had great customer service and were very friendly which is not something I can say for other clinics I have been to. Overall wonderful experience, you guys are awesome!!!
4 year ago
My experience with Fast Aid was great. There was no wait to be seen and check-in was a breeze. The staff involved with treating me were attentive and addressed all my concerns. My entire visit lasted no more than about 25 minutes. Thank you all.
4 year ago
Best urgent care I've ever been to! And to be honest, better staff and care than my primary doctor. Everything was super quick, from the check in (my first time and I was still in and out in 20 minutes), to the vitals, to the actual examination. Doctor was super nice and helpful! Awesome place!!!
4 year ago
Had decided to stop by after work to get checked out for a women's health issue. It was on my way home from work and I decided to set an appointment just in case. Walked in and appointment was not necessary, they took me right in which was great! Had the tests taken that needed to be done and the doctor asked me a couple questions just to make sure we were in the same page. Asked me to follow up in 3 days if systems hadn't subsided and the office reached out to me before I could even call in! Really showed their concern for patients they see. Will definitely return if need be.
4 year ago
Fast Aid Urgent Care processes walk-ins quickly! Patient is provided wIth a
4 year ago
I was refer to this Urgent Care at Bulverde and 1604 near Gold's Gym. The NP that referred me said they were very good, efficient and usually very quick. I do agree. The person at the front desk (don't know why I didn't get her name and I didn't notice a name tag -that's a suggestion...use one so people can sing your praises ) but she was so pleasant and approachable. She was very concerned about getting me processed quickly. She also took my vitals and made the case notes. Doctor came in within five minutes of me sitting down. He listened intently, made his recommendations, sent off my rx to pharmacy before I left. It was a good experience and I would recommend the clinic.
4 year ago
Speedy, kind service. They accept most insurance and they offer online appointments. I walked in, filled out my first-time patient paperwork and walked back to triage in less than 15 minutes. Walked out 30 minutes later with a diagnosis, referral and meds. Will definitely return.
5 year ago
My experience today with Fast Aid was awesome. I found them by searching urgent care on Apple maps because I've been having pain in my ears and their reviews were the highest for around where I live. Each one of the staff members I encountered was professional and very nice. They immediately checked me in and took me to the back where I was seen by the doctor within 10 minutes. Dr. Hedgepeth answered all of my questions and definitely made this doctors visit smooth an easy. I would absolutely recommend this location to anyone in need of urgent care.
5 year ago
5 of my 7 kids tested positive for strep. I brought them one at a time as they got sick. We ended up coming in 5 times in 8 days! They were quick, polite and thorough. My youngest daughter became more ill after starting amoxicillin. They immediately took her in and changed her medication.
5 year ago
My son had a swollen cheek and was in pain. I took him to the minute clinic but the nurse advised I go to urgent care for a possible abscess. We drove to Fast Aid Urgent Care. They were able to see us right away. The whole place was very clean. Everyone was polite and professional. The doctor gave him antibiotics until we could see the dentist in 3 days. The doctor was great with my son, very friendly and explained what was needed. I loved the experience and recommend Fast Aid.
6 year ago
Hands down the best urgent care ever! My appointment was at 3:15 but I was seen as soon as I walked through the door and finished my paperwork! Once I went to the CVS minute clinic up the road and waited over an hour after my appointment to be seen. I just left MedPost and they said I would have to wait till 4:30 to be seen. I would recommend coming here before anywhere else!
6 year ago
I visited Fast Aid twice this week, once for myself and once for my 1 year old son over the holiday weekend. I signed up online for an appointment, and was in and out within an hour each time. My trip (during the morning, less busy time I'm guessing) took under 45 minutes. The check-in staff were all very friendly/efficient. Places like this make me wonder why I even bother with seeing a primary care doctor anymore for minor issues, illness, etc. The PAs that worked with both of us were excellent, had a few prescriptions sent over to our preferred pharmacy QUICKLY and both of us have already started to feel better. Facility was spotless. Everyone was professional. I've been trying to figure out if PA Heausler is affiliated with any practices, because I would love to see him if he was with a PCM somewhere. He was great with my son, and understood my concerns as a mother. Highly recommend! Urgent Care clinics have come a long way since I remember them.. :)
6 year ago
I wish Charlie had his own practice because he is fantastic! He is very down to earth and a wonderful and caring PA. This location is close to our home, and they see infants. (Most urgent care clinics we've found, do not.) We have visited this clinic more times than I would like to recall, but all of the staff makes us feel very welcome each time we come. We have never had to wait long, including today being a Sunday and Christmas Eve. This is such a change from Texas Med Clinic, where I've never been in and out in less than 2 hours. I debated on whether or not to give a good review because I didn't want the masses to flock here and flood the waiting room next time we need to visit, but I have to support this staff for all they have done for my family! Love this place!
7 year ago
The staff at Fast Aid is amazing! My experience over the last several years is best in class! For minor illness and quick fix items, I love the quick in and quick out consistency and the care is far better than my PCP. Thank you for the amazing and consistent care your team provides!