Google
3 month ago
Super comfortable waiting room. Wait time was less than posted online and nurses/drs were clear and kind.
4 month ago
Great group of people! Very kind, patient and listens. This will be my go to place from now on.
5 month ago
The entire staff were kind, friendly and made my 8 year feel safe and cared for! I highly recommend this practice!
5 month ago
Staff was all very nice and very prompt, I will definitely go back whenever needed
6 month ago
Quick and great service
7 month ago
Highly professional and friendly service
7 month ago
Great team! Was seen quickly and the entire team was polite from the admin person at the front to the doctor. Also felt included in the healthcare decisions. Highly recommend!
7 month ago
best experience I’ve had at an urgent care in my life
10 month ago
What a great experience! Clean, quick and kind! Nursing staff was efficient and doctor was wonderful! Highly recommended!!
10 month ago
I went there 6 months ago. Their service was super helpful and referred me to the one of the best ENT doctor! Thanks.
11 month ago
I genuinely love this place. From the receptionist to the doctors. Great practice overall!
11 month ago
I love this urgent care! It’s clean, comfortable, wait time was minimal, staff was pleasant, the waiting room charming, and above all, there were no millions of forms to fill. Will visit again when needed!
12 month ago
Great customer service from all the staff including the front desk. I had a great experience. My visit was fast and efficient.
12 month ago
I was recently seen 2/2024 and the services and staff were very professional, pleasant, good bedside manner and Dr. S. T. for her protections was amazing as well as the MAs. The facility is "new "and very clean. I hope the environment and all the staff remains as time goes on. Highly recommend and they are closed on Sundays and must deserving time off. Only down fall for me was... I neglected to get a medical letter for work, since I was not aware of how my was felt 24 hours after my diagnosis. Please if you need a letter/note for work... *Get all you need including medical letter when you're seen to avoid any issues going forward as the doctor who examined you may not be there if you need a med letter going forward. They only give 3 days and you must return to more $$ and not to mention if you not feeling well to return for an extension. With all illness/sickness the medical broad symptoms is NOT a catch all. All are uniquely made therefore symptoms and how long it will take for one to get back to normal VARIES.* If I could give 10 stars PACS would receive it from my first time visit to the facility.**********
12 month ago
I had a great experience! The wait wasn't long, x-rays were quick and I got exactly what I needed! Being away from home and getting sick sucks. But, if it should happen again, this is the place to go! Thank you again Dr. Sayeed for being so kind to someone far from home!
1 year ago
This is by far the most efficient, and cleanest Urgent care I've been to in the DMV. Literally in and out within 30 mins and the staff and doctor were beyond friendly!
1 year ago
The entire staff was great and kind. Quick turn around and professional manners!
1 year ago
The owner personally called me to figure out a billing problem that insurance messed up on.
1 year ago
I never knew urgent care could be this great of a process. Staff were so friendly and lovely and the office was so clean and cute. If I ever need another urgent care visit, I’m definitely going back
1 year ago
Pick this place over any other urgent care near Arlington.inova urgent care sucked they took no time to even diagnose me.
1 year ago
easy check in process, super friendly staff. We were in and out lightning speed. Hope the secret doesn’t get out. ?
1 year ago
I took my daughter for sick visit for the first time and I was really impressed. I didn’t have to wait for too long and the staff was great! The Lady at the front desk was very kind, the medical assistant Eduardo who took us in was also very kind & understanding. I will be coming back here in the future. Great services! Thank you!
1 year ago
The place got the job done! You have to wait a little bit because they are a strong small staff. Otherwise, they were great.
1 year ago
Excellent fast professional service in a clean environment with excellent customer service. Filled the Gap on a weekend when my primary care provider was unavailable.
1 year ago
Need to quick check for a possible tick bite. Did most of the paperwork online, selected a time, showed up and was promptly seen and examined. Super friendly staff, the doctor took the time to talk over my concerns. Highly recommended.
1 year ago
I liked the fact that I could ‘get in line’ online and receive text messages as to when to come in. The facility was bright and clean and the staff was welcoming and cheerful. That’s important when you’re not feeling well. I was in and out within an hour or so. The doctor was kind and empathic about my pain. I was given medication and told they would follow up within a few days when my lab culture came back and adjust treatment if needed. A positive first-time experience!
1 year ago
I came in on Thursday 11/2 with flu like symptoms, the doctor I saw that day said he wasn’t sure if it was the Flu or cold, but said I had some sort of virus and told me I could go home and take off-brand day/night quil. I came back on Saturday 11/4 because I had blood in my mucus (sorry for that mental image) and my fever went back up. This time I had a different doctor, her name was Sarah, she looked down my throat and immediately was like your tonsils are super swollen I’m going to give you some Motrin now and then prescribe you an antibiotic. I literally wanted to say to her “God bless you.” I’ve been taking these OTC meds but have just been stagnant and my body felt so heavy. Now, after I took the Motrin and antibiotic, my fever is down and it’s only been 5 hours since I left the urgent care. To make a long story short, Sarah was a life saver for me today. And I appreciate Ms. Tisha who was at the front desk today as well!
1 year ago
I broke my wrist while visiting Alexandria from out of town. Came to this urgent care since it was closest. Extremely happy with the service. Very attentive, friendly. compassionate and thorough!! Would definitely recommend!!
1 year ago
My experience was great! Staff was nice and helpful. All questions were answered.
1 year ago
I went to Moustafa Shamma because I have an injured rotator cuff, and he was extremely professional and very courteous, if I ever in the future have any issues I will definitely be going back to him
1 year ago
Great service, from the front desk to the doctor. they are fast and also take time to listen and try to find a solution. Very sweet and welcoming.
1 year ago
The young lady at the front desk was super attentive, friendly and nice. Doctor shamma and nurse were nice and helpful as well.
1 year ago
Dr Shamma took wonderful care of my father last night when he injured his leg on a car door. The nurse was amazing too! Very kind, conscious, and professional. Will be back!
1 year ago
Best urgent care I've ever been to. First off, the melanin magic is great to see. Second, the waiting room is very warm, open and welcoming. The staff is super helpful. Not only do they have free wifi, but they have multi plug chargers in the treatment rooms for phones. It's the little things that count. Dr and Nursing staff were kind and caring. I will def be back next time I need care.
1 year ago
This is our first stop when one of us is sick. They usually see us very quickly and the nurses are great about working with our toddler, including the inevitable nasal swabs, and we’ve seen the same doctor each time so she’s familiar with our kid’s health
1 year ago
Very quick! The employees were so kind and accommodating too. Definitely go here
1 year ago
I can’t say enough good things about Pacs Urgent Care. Everyone was attentive and polite. I was in-and-out just under an hour or so. I got X-rays done rather quickly after which Dr. Tesfamariam went over the results with me. She’s a very kind soul. Very fortunate to have quality care in the area.
1 year ago
Excellent service, pretty quick
1 year ago
Clean and efficient. Diagnosed my issue and treated it as needed. Thank you.
1 year ago
I was in and out in 20 minutes first thing on Saturday. Everyone was so kind and friendly and sympathetic. I recommend 100%!
1 year ago
Bad ear pain around 9:30am. Found this place through insurance. Went to website. They have online registration which is nice so didn’t have to start fresh at the office. Picked earliest visit available, 10:31am. Arrived at 10:28am. Couple of pages to sign. 10:40 am taken to patient room. Vitals checked. Doctor Shamma saw me at 10:45. Good, nice, Doctor. Diagnosed infection. Prescription sent to my pharmacy. 10:50 done! Staff was nice too! All in all, an excellent, efficient experience.
1 year ago
Quick, clean environment and friendly people.
1 year ago
Everybody was so friendly. Amazing customer service. I was in and out within a hour 15-20 mins. Fast service! And you can even set appointments. Btw loved the music in the exam room for vibes and added privacy.
1 year ago
Fast excellent service & the atmosphere was very pleasant??
1 year ago
Clean office, friendly and professional staff. Check in process was efficient and the wait time to see a medical professional was short. Highly recommend this clinic.
1 year ago
Extremely fast, friendly and welcoming
1 year ago
Great service with no wait time. Caring and amazing staff ?
1 year ago
Very good service friendly and fast were able to help me with my sickness and got medicine into pharmacy and had no problem writing a work note.
1 year ago
Dr Shamma took care of me, he’s wonderful! Very kind and friendly! He played with my son!! Such a personable doctor! And the female nurse her name started with “F” she was amazingly helpful and nice! Treated me very respectfully and kind. 1??0?? ?????
1 year ago
(Translated by Google) Nice staff, competent, friendly doctor, tried very hard to take care of our son. Highly recommended ?? (Original) Nettes Personal, kompetente freundliche Ärztin, hat sich sehr um unseren Sohn bemüht. Sehr zu empfehlen ??
1 year ago
Everyone here was so kind! The facility was clean and comfortable. And I was in and out with all my problems addressed very quickly.
1 year ago
Had a wonderful experience. The online registration was very helpful way to speed up the process.The staff is amazing, Axel and Sonya are gems! Dr. Shamma is very pleasant and efficient as well!
1 year ago
I like PACS, very nice clinic, excellent staff , excellent consultants, immediate treatment,
1 year ago
I have a wonderful treatment experience here today, everyone was very professional, especially Tisha...You Go Girl...thank ya'll so much!
1 year ago
Good doctor
1 year ago
I recently had to visit urgent care because I had a cyst that became infected. I couldn’t be seen by my primary care physician, so I decided to visit PACS Urgent Care. Upon arriving every person I interacted with was very compassionate and professional. From the front desk staff, to Laticia who assisted the physician, to the Dr. Elsayed. Everyone was so kind during the whole experience. My cyst needed to be drained and the physician who helped me kept making sure I was okay, and that the pain was tolerable, and asking if I needed a break from the procedure. I highly recommend visiting this location for any urgent care needs.
1 year ago
Staff was extremely pleasant and helpful. Doctor was very kind, a good listener, and very helpful as well. Online check-in (used the link in this Google listing for appt) was a breeze. 10/10!!
1 year ago
I had a great experience! Sonia fadila was very welcoming and knowledgeable . It was a quick appointment I was in and out ! Great service
1 year ago
We were greeted by a very nice staff member, Fadila, she treated us with respect and helped us with the documents and paperwork. She is a very kind person and a person of quality. The doctor that treated us was very knowledgeable and diagnosed us quickly and sent the prescription directly to our pharmacy. We couldn’t have asked for a better experience. We truly appreciate the service you extended to us. Thank you so much. Ghazi
1 year ago
Overall the staff was amazing and good service, everything was quick
1 year ago
excellent service and very friendly receptionist
1 year ago
Staff is very friendly. Easy transactions and convenient location.
1 year ago
I walked in and they saw me right away. Friendly and helpful staff. I was seen by Felicia, a nurse practitioner and she was very professional and helpful. Would definitely recommend this urgent care!
1 year ago
Very good service. 10/10 staff
1 year ago
Great experience overall! They were prompt in getting me seen and I was back out in less than an hour. I would definitely go there again if needed.
1 year ago
Professional and wonderful staff. Dr. Sohaib thank you so much for the good care
1 year ago
Great service. Very professional. Was in and out. Very pleased with my experience
1 year ago
Everyone who worked at Pacs in Alexandria could not have been nicer - they made urgent care a pleasant experience and we felt like we were in very good hands!
1 year ago
Very helpful staff!
1 year ago
We went on a Sunday evening with our 3.5yr old and we’re happy to receive quickest service especially with a small child and other family members waiting. Thanks to the nicest doctors and the clean quiet and wonderful place. Medication was prescribed promptly and picked up from a nearby pharmacy and everything went smoothly. Thanks. Keep up the great work.
1 year ago
Just had to take my 3 years old daughter there yesterday and it was the best experience we ever had in any urgent care! The staff is professional, the place is clean and best of all we were in and out in about 30 - 45 minutes including having X rays done, results discussed and prescription sent to the pharmacy. I highly recommend!
1 year ago
I’m always taken into a room within a few minutes of arriving and everyone is really nice, their answers for questions I have lessen any anxiousness I have. I always feel comfortable coming here
1 year ago
That was excellent service!! They really really good for the patient!!
1 year ago
The Doctor is so amazing Lessing to the patient with out interrupting. Also got better withten two hours after I took the drug he proscribed.
1 year ago
Super fast and very kind staff
1 year ago
Amazing. Everyone super kind . Opened on time. Free parking.
1 year ago
Great stuff friendly and very clean.
1 year ago
The staff was very sweet ; They ran very smoothly as well. The doctor was very patient he answered all my questions and explained my diagnosis very well. This office is definitely number 1 on my list.
1 year ago
Excellent service and very friendly staff.
1 year ago
Had a good experience last Tuesday when I brought my son to Pacs Urgent Care. My son had a fever, so I brought him in for a checkup, and the staff did a fantastic job. Eduardo was the person who helped us, and he did a fantastic job conversing with my son and giving him a treat at the conclusion! Great job, folks!
1 year ago
If I could give 10 stars I would! This was one of the best experiences I’ve had at the doctors office. From the calm music in the wait room, to the courteous receptionist, along with the soothing nurse and the icing on the cake was Dr. Sarah T. I came in for a small laceration that I thought might require sutures. However, I’m extremely reluctant of the use of needles. No worries PACS to the rescue. I called ahead and spoke to the nicest receptionist that told me that they had a physician that could perform the procedure. When I got there, the nurse who was the happiest and sweetest nurse, cleaned my wound and then told me to wait for Dr. Sarah. When Dr. Sarah came in she immediately diagnosed me and told me that I wouldn’t even need the sutures and patched me up and sent me on my way to CVS with a prescription, all within 45 min. I thought I would be in the ER for hours. I’m so grateful for their team who treated me like family and with great care. Don’t hesitate to use this facility!!!!
1 year ago
Service was great and staff even better
1 year ago
Excellent service and care ?
1 year ago
Courteous professional compassionate efficient
1 year ago
Always very nice people here
1 year ago
Great urgent care God bless you all
1 year ago
It was a nice experience!
1 year ago
I dropped in to get tested for Covid as I had some troublesome respiratory symptoms. Turned out that I had a severe respiratory infection. The proper medication was prescribed. Service was very prompt and the staff was very professional and kind. Shoutout to Dr Moustafa and his staff. They are the best!
2 year ago
Great experience! I went in for a COVID test. The staff was professional, polite, and efficient. I was in and out in 20 minutes and the facility was super clean. Thanks!
2 year ago
I’ve never written a review before for anything. But I had an excellent experience. No wait. Kind staff. I have a phobia of doctors and needles and requested a second nurse to hold my hand for the blood draw and they made me feel so comfortable, kept me laughing and made me feel normal for being scared. They are amazing!!!! Want to go to them every time. :)
2 year ago
Great clean clinic , staff best customer service , they were really good and doc too.
2 year ago
Great staff. Tons of patience. Will definitely keep going here.
2 year ago
The wait wasn’t too long at 9:30AM on Friday. We were out in and out within an hour so it’s pretty good for urgent care. The facility is clean the staff and doctor were nice and knowledgeable.
2 year ago
I went in on a Sunday morning for an issue with my foot. Everyone on staff, including the registration desk, the medical assistant, the x-ray technician, and the doctor, was pleasant and efficient. I felt like I got good follow-up instructions and they double-checked the pharmacy for my prescription to make sure it went to the right place. I wouldn't hesitate to go to this urgent care clinic again if the need arises.
2 year ago
Very nice and friendly staffs, nice and comfortable place. Dr. Shamma explained my mom's condition to us excellently. Highly recommend. Thank you PACS. ??
2 year ago
Caring, careful, competent, cordial.
2 year ago
The entire staff was phenomenal- from the ladies that greeted me at the front desk to each nurse and medical technician. Dr. Elsayed was outstanding and touched base with me one last time before I left to make sure I was clear on aftercare and next steps. Every person there went out of their way to be kind and comforting. It is a clean and new clinic, but it’s the people who make PACS Urgent Care #1.
2 year ago
Honestly probably one of the best experiences I've had at any urgent care. Everyone was super nice, efficient, & professional. Was seen quickly & everything went smoothly. Thank you all so much for the help.
2 year ago
Came here for the 1st time, very prompt service and got to see the doctor fast. The staff was helpful and answered all my questions and the pricing for self pay is very competitive compared to other locations at 120$ per visit.
2 year ago
The receptionist was helpful, then the medical assistant who helped me feel better, and the PA who listened attentively, asked a variety of questions and diagnosed the issue. The discharge information was explained and I was released.
2 year ago
The service is fast, professional, and reliable. The employees are all equally very knowledgeable and friendly! Thank you!
2 year ago
It was great. The environment is awesome too.
2 year ago
After having an awful experience with another local urgent care clinic and wasting an entire morning, I feel like PACS really saved my day. Their operations were smooth, providers were helpful, and they treated me with kindness and respect. They're a bit far from where I live, but I will absolutely take the time to go here next time I have an urgent medical need.
2 year ago
Very friendly and professional staff.
2 year ago
I came in on 8/1/22. The staff was extremely friendly and helpful. From the receptionist to the doctor—everyone was professional, courteous and down to earth. Would definitely come again.
2 year ago
Great, very professional! Would recommend!
2 year ago
I would highly recommend them to everyone. The service was sooo fast and the staff was so kind and professional.
2 year ago
I wanted and I was attended to promptly. The doctor that saw me was Dr. Arelene. The r reason I’m writing this review is because I loved her! She was kind attentive and really listened to my issues and tried her best to find a solution. Thank you!
2 year ago
Clean, friendly, and overall wonderful service at PACS! Really felt like the whole staff was caring and I really felt seen. Won't go anywhere else!
2 year ago
Elizabeth and Arlene are the best providers. We come here because they take care of our family. ?
3 year ago
Painless as can be for my Covid test to return to work! Friendly staff and so informative!!!?
3 year ago
Easy online check-in process, friendly staff, and kind, thorough, and thoughtful doctors. After checking in online and driving to the clinic, I saw a doctor within 20 minutes of walking through the door. Highly recommend. BUT—> I initially gave this urgent care five stars after my first two visits. However, I have since received my bill. The billing department incorrectly billed my insurance. Despite calling multiple times and leaving at least 5 voicemails over the past 6 weeks, I have not heard back and have yet to receive a corrected bill. The service was great, but if this is typical of the billing department (and hopefully it isn’t), it’s not worth the headache.
3 year ago
Great staff!! Soooo friendly and welcoming. I'll be back if I ever need medical evaluation. Thank you!!!
3 year ago
This urgent care was super convenient. Parking was easy. I had my test results back in minutes. The staff was friendly and professional. Highly recommend PACS.