Overall Rating

Total Reviews: 481

4.7 

12 month ago

very attentive and understanding people, very clean and organize place, wonderful staff!!!

12 month ago

Great care and friendly staff.

1 year ago

I was in and out in a short period of time (I know that depends on waiting room). The nurse at check in was pleasant, compassionate and efficient, as was the medical assistant and PA. All 3 took great care of me. They have an X-ray machine there on site, and took my insurance. I would highly recommend them and their quality care.

1 year ago

I’ve been meaning to leave a review for awhile, but today’s visit reminded me just how great this place is. Close to home, and affordable. Never had a problem with long wait times, but they were understandably busy today. I had no problem waiting, they were very apologetic and checked-in periodically. I was seen by PA Jess who was sweet, informative and had me in and out. I left feeling very taken care of, really appreciate all that the entire staff does for their patients!

1 year ago

Not a long wait, and very nice.

1 year ago

Excellent service from staff and providers.

1 year ago

The whole team is great. They make stressful situations less stressful. Love our neighborhood clinic!

1 year ago

The service was super quick and responsive.

1 year ago

Quick and professional.

1 year ago

Been to this Medical Center a few times and each I received Excellent Care from the Receptionist to Excellent caring Doctor

1 year ago

This is the first urgent care center where I was out with my prescription in 15 mins. Very good service!!!

1 year ago

Love the doctors who work there.

1 year ago

I started taking my kids (ages 9 and 13) to Urgent Care approximately 2 years ago. I won’t go to any other “after hours” care now that I found this facility. I myself have gone as well. The entire staff from Clerk, assistants, and PA’s are all caring and kind. They listen to you,,the patient, and give you honest feedback. I have had awful experiences with hospital ER’s. Besides the long wait times they always want to admit you, or run a million unnecessary tests. Urgent Care has always brought us right back and given us a realistic prognosis. They do not just write a script and send you on your way. I have recommended them to my closest friends & family. Thank you for all of your kindness & respect in times when we feel our worst!

1 year ago

The doctor's, nurses and front desk staff were all amazing! I highly recommend visiting this urgent care center if you are in need. We were nearby for my son's therapy and were able to be seen after 6pm, quickly and with kindness. My son is 6, he's autistic and needed antibiotics for an infected thumb. His regular doctor couldn't see him right away, so we tried our luck with this center and I'm glad we did. Unfortunately, my son won't take medication by mouth and I thought for certain they wouldn't be able to help us but they were so accommodating and we were offered a solution that worked for us. He's doing much better now and I'm so grateful for their help. They were very patient with my child, and very understanding to our situation. Thank you Urgent Care & Wellness Center!!

1 year ago

Staff members were very friendly and helpful!

1 year ago

I've been to this location multiple times. I get wonderful care for my kids when I'm in a pinch and the pediatrician cannot get me in. I had 1 bad experience with one member of the staff but it was quickly resolved by the medical director who followed up immediately. This location truly cares about the patients who go there. I recommend this urgent care over any others.

1 year ago

My wait time was minimal and everyone was very friendly. I was taken care of and all my questions answered. I would go back to this location for sure.

1 year ago

This is absolutely the best urgent care facility we have ever been in. The staff is so friendly and professional. I would recommend them to everybody.

1 year ago

Highly recommend this place. Got in and out. Everyone was very professional and friendly.

1 year ago

The women at the front desk was very nice and professional. She helped me set up an appointment and made the check in process very easy. The woman PA that I saw was absolutely wonderful!!! She was very informative, kind, and made me feel confident in the treatment I was getting. I needed a follow up appointment at an eye doctor and she took her time to call different eye doctors around and schedule me an appointment. Will be returning back here.

1 year ago

Jess, PA and the associated PA along with the whole medical team have been amazing attentive to deal, super gracious and great at forming a plan of action. I came in to treat an ear infection and later, my wife and I were treated for what appeared to be RSV for adults.The following week Jess, PA diagnosed us as a possible bacterial infection. She formulated a plan of care which appears to working for my wife who was treated a few days earlier then myself. Jess gave us all the remedies to get better. We will continue to come here due to the outstanding care and service they all present. One last note, there has been no wait times to be seen. Hopefully, I will be able to see my kids for the holidays. Warm thanks to the staff at Urgent Care and Wellness in Lutz. Hope you have pleasant holidays coming up. Seasons Greetings, Eric Selig and Sandra Whitney

1 year ago

Fast, great customer service and knowledgeable!

1 year ago

I always come here for any issue I have. The staff is very nice, Michelle is one of the best nurses I have had. She is very knowledgeable and respectful. She always goes above and beyond to make sure I am advised how to take care of my ailment. Hopefully I won’t have to come back too soon, but if I do need somewhere to go, I know I’ll be in good hands at this location.

1 year ago

This place is clean and the front office is friendly and efficient. Received great care with minimal wait and staff went above and beyond.

1 year ago

Got right in and didn’t wait long to be attended to. They were very thorough in their examination and I feel they diagnosed my problem very quickly. After an injection of antibiotics and a follow up to see how I was doing I was on my way home. Never did I feel they rushed anything.

1 year ago

Courteously and professionally cared for promptly.

3 year ago

Walked in, was greeted warmly, the staff listened to my concerns and finished their exam quickly. My new go to place.

3 year ago

I went for a covid test - staff was very helpful! Office is extremely clean. Dr Patel is efficient and patient- I went back after a week after still not feeling well. Same doctor and again very efficient.

3 year ago

Staff is all super nice and it's kept super clean!! Dr Vakharia was really nice. My daughter even said how nice he is. If you need an urgent care, I highly recommend. My daughter needed X-Rays, we were in and out quickly!