Overall Rating

Total Reviews: 1093

4.6 

3 days ago

very efficient from check in to treatment. PA, Omar, had excellent bedside manner, thoroughness. He made me feel at ease throughout my visit.

5 days ago

Very friendly and made me feel comfortable and trusted the care

10 days ago

This particular walk in is always on point, the desk people are wonderful, nurses are wonderful.The doctors are great, they are helpful, they listen, and i've never had to wait super long.

12 days ago

The doctor there was so amazing The Nurse was amazing and I just hope and pray God you keep them there cause they were so pleasant. They made me feel like there was a purpose to go there when you’re sick they made you feel like the Earth was beautiful even beautiful.

12 days ago

Wonderful staff and great doctors. Would definitely recommend

13 days ago

Front desk representative was very kind and very helpful. It was so busy and she was so kind and effective with all the patients.

13 days ago

15 days ago

Everyone was pleasant, two young ladies at the front desk were kind and sweet. The man who took my vitals was had a nice calm aura, and Kristin was an absolute pleasure to deal with. Great experience at this office, thank you kindly for an exceptional experience. If that wasn’t enough, they were also the least expensive for my DOT medical exam! Five ⭐️’s, zero hesitation!

26 days ago

The dr actually listen to me and lead me in the right direction for a pulled/muscle spasm.

1 month ago

I made an appointment. I was seen on time with no waiting.

1 month ago

Christine was my PA. She treated my eye and listened to my concerns with patience and provided right treatment and shared all the information I was looking for regarding my medical issue

1 month ago

The staff were efficient and friendly. I had a wonderful experience and would recommend this medical facility to friends and family.

1 month ago

The people working at Priority Urgent Care yesterday were great. The office receptionist (Allie?) was pleasant and understanding, and Simon and Dr. Andrew (? last name we did not catch) were awesome. They helped me Xray my ankle, notating a fracture, rigged up a splint, referred me to an orthopedic practice in Middletown and then Simon even wheeled me to my wife's car to go home. It is rare these days, even in the medical field, to encounter professionals who actually care. These people did... and did a very fine job.

1 month ago

Quick and easy. Problem explained and treatment explained. Very efficient.

1 month ago

Doctor Kristin Hall was very helpful with knowledge and care. Simon and the service desk showed a true work ethic to me, those in the waiting room, and to each other. I am glad I saught care and received proper understanding for my injuries.

1 month ago

Good services and best staff

1 month ago

My experience was excellent. Kristen and the staff were all friendly, caring and efficient.

1 month ago

I’ve visited Urgent Care in Cromwell a few times now, service is always consistent. Easy to make an appointment and great medical care. Thank you, keep it up!

1 month ago

Great staff including admission, techs and docs. You can also check online and make an appointment if available.

2 month ago

2 month ago

In and out! Great care and friendly, helpful staff!

2 month ago

In and out quickly with a solid diagnosis.

2 month ago

Kristin Hall is very helpful and understanding.

2 month ago

Very friendly and helpful staff. Quick and easy!!!

2 month ago

2 month ago

The visit went very well. The staff was pleasant and did a great job

2 month ago

Donna, the lady at the front desk is very professional she made me feel comfortable through the whole interaction taking the physical

2 month ago

Best clinic around!

2 month ago

Great service nicest woman ever at the front desk

2 month ago

Awesome experience! The staff was professional and informative. Would highly recommend !they properly asses drivers for DOT PHYSICALS!

2 month ago

3 month ago

3 month ago

I was roomed promptly after I arrived, even though I was early for my appointment. Staff was professional from the front desk to the medical assistant and the provider. The care I received was appropriate for my complaint.

3 month ago

Very neat and clean environment. The staff are very nice and helpful. The overall visit was very quick and effective. I went there for my 2 years old daughter's rash issue, and it was resolved very timely manner. I made a prior appointment.

3 month ago

Clean, attentive & professional service. Very thorough and informative; efficient. No wait time if you make an appointment (easy and quick to do online or over the phone) and if you do the intake paperwork (beforehand) after you schedule your appointment. Great for a quick check-in if you’re having symptoms and can’t get in to see your Primary Care.

3 month ago

They were on time for my appointment They were all very friendly, professional, and the facility was extremely clean. They addressed my issues with knowledge and thoughtfulness. I was fully satisfied with everything there and would definitely recommend them!

3 month ago

I made an appointment for my school bus 2 year medical card. They were so very nice at the front desk and I filled out my paperwork. As soon as I filled out my paperwork, they were right on time and took me in for my appointment. They were very professional, friendly and the facility was extremely clean. 10. Stars and I highly recommend this facility!

4 month ago

Can't say one bad thing about it treated very well timely basis very knowledgeable staff certainly will go back highly recommend

4 month ago

Always take care of me when I go to this urgent care thanks

4 month ago

Always take care of me when I go to this urgent care thanks

4 month ago

Dr Omar very nice and staff 5 🌟

4 month ago

Staff is knowledgeable, efficient, and friendly.

5 month ago

Staffed and PA were very friendly and made me safe.

5 month ago

Best care I have received in a while. Was super fast and efficient and the staff was very understanding.

5 month ago

The staff was amazing. The doctor was great.

6 month ago

Amazing care and quick service. Went for a chest x-ray (I had an appointment scheduled with my doctor for a month out and could not wait that long). The doctor at Priority Urgent Care in Newington contacted me shortly after the xray with diagnosis, treatment plan and prescriptions called in. I wish had known about this office years ago! :)

6 month ago

Doctor was Quick, fast, and awesome staff.

6 month ago

First time there and great experience.

7 month ago

Very professional and courteous people taking care of my situation Very concerned for the proper outcome overall a pleasant experience when I was feeling bad

7 month ago

Urgent cares aren’t always the best. This place actually is the best. I couldn’t be more thankful for the whole team Alex, Jessica, and Simon. They were all patient, attentive, and thorough. They did all they could to help me solve my concern.

7 month ago

Very quick, thank you!

7 month ago

Wonderful experience would recommend everyone

7 month ago

Jessica was amazing. She really listened and took the time to get a lot of testing done instead of just giving me medication and thank god she did because it was something that required additional testing. All of the staff were very nice and helpful

8 month ago

Quick

8 month ago

This is a great urgent care facility. Convenient hours til 7:45 pm, no problem finding an appointment, didn't have to wait more than 15 minutes to be seen X-ray machine on site. Staff is professional and caring. Would definitely recommend trying this facility for non-urgent care before going to hospital ER.

8 month ago

Staff was super friendly

8 month ago

I had quite a wait because I just walked in and alot of people had appointments but otherwise everything went well.

8 month ago

Staff and physician very thorough in assessing my injury and advising proper healing methods

8 month ago

I had a very good experience here. The woman at the desk was pleasant and very kind. The doctor and phlebomist were great. Thank you!!

8 month ago

Everyone is really friendly and professional. They get you in quick, but still provide great quality care at the same time.

8 month ago

Everyone was friendly and helpful. Service was on time and quick. All A's fro me!

8 month ago

Prompt service

8 month ago

I waited just a few minutes as a walk-in and was seen by the most friendly, personable and knowledgeable staff!!

8 month ago

Polite and Promot

8 month ago

I needed to have a DOT physical done for work. I went as a walk-in at 9:25am on a Tuesday and was the only person in the waiting room. The receptionist assisted me immediately, all paperwork was able to be sent to my phone and completed online. Upon completion of the forms I was taken to my exam room. Everyone was professional and courteous, the exam was thorough and I was in the building less than 30 minutes from start to finish.

9 month ago

Everyone was super nice and understanding. I appreciate them taking care of me and answering all my questions!

9 month ago

Awsome place very polite. Made a apppt a head of time the Dr was awsome the receptionist and nurse were awsome. I would recommend this place to everyone

9 month ago

I’m a very big fan of this urgent care. They are always helpful and I love making the appt online

9 month ago

It was great they were very professional and friendly, informative, they listen to you and the care is unbelievable, great, great experience for me !!! 🥇🫶🏼

9 month ago

Scheduling online was super easy. The provider listened patiently and ordered warranted lab work. Very pleased with the professionalism of the entire staff and bedside manner of the provider.

9 month ago

Your staff Your staff, a highly professional and caring. Thank you.

9 month ago

Excellent service. Quick and efficient

9 month ago

I am so happy to that I went to this urgent care the person in the front desk was friendly and courteous.

9 month ago

Great place they got me right every time I was in need, and I was in and out... very nice doctor's and staff..

9 month ago

Very thankful for the care I received! They even stayed open later to help me in a time of need. Everyone was kind and welcoming.

9 month ago

Great facility. Always get you right in. Christie was great 😊 always friendly and knowledgeable. Will always be my go-to urgent care when myself or my family is in need of healthcare

9 month ago

The nurse and especially the doctor were pleasant and easy to talk regarding my concerns. Made me comfortable willing to answer my questions and concerns

9 month ago

Very happy,the staff was very nice, excellent doctor

9 month ago

Took good care of me nice people

9 month ago

Reaffirmed what I thought and gave me instructions on what to do. Nothing I didn't know.

9 month ago

Called for DOT physical. Same day appt. This place is fantastic. Never had a problem getting in. Best place to go.

9 month ago

My visit was fast and the environment was friendly. Great staff!

9 month ago

It was easy to obtain an appointment. I was seen on time. The doctor listened. I was in and out in a timely manner.

10 month ago

They're very professional. My visit was on time.

10 month ago

I showed up with a few people ahead of me and some that had appointments. I was seen in a very reasonable time. Was out of there as a walk-in with a prescription sent to the pharmacy within about an hour. I was very impressed.

10 month ago

Great overall everything done in a timely manner and the entire staff is great.

10 month ago

The staff was very helpful and kind even though I'm not the best patient! Much appreciated!

10 month ago

Scheduling was easy to do. Check-in and vitals are fast and done with utmost professionalism. The way the nurse took care of me, I would’ve thought he was the doctor. The doctor was friendly, professional, and prompt at addressing my concerns. Very pleasant experience! I would return again if needed!

10 month ago

10 month ago

Everytime I come here i am treated with kindness and get answers. The doctors and nurses are all reassuring and listen to my questions! I have gone here quite a few times and will always reccomend it!

10 month ago

This was my first time going to this urgent care center. My provider was amazing. She made me feel valued and not like an inconvenience. She made sure all bases were covered and provided me with as much time as I needed during my visit. . I left with piece of mind, knowing that she provided the best possible care for my condition.. Thank you for your great service Dawn

10 month ago

I was rec'd at desk at my appt. time , swiftly attended to and treated. everyone courteous and professional .great job by all. Francis Diemand.

10 month ago

Great service.....friendly environment

10 month ago

I had an injury at work on 7/11/25 to my upper arm. Since I do not live in Cromwell, I called the clinic and the female employee gracefully explained to me where it was. She was very friendly and understood my situation. Once I got there, I was seen immediately. All of the staff were friendly, knowledgeable, asked the right questions and understood my injury and how to proceed. I would give this clinic a 10/10. Very clean and organized. I was signed in, seen, and patched in under 1 hour.

10 month ago

10 month ago

Fantastic. Funny enough I’ve been at this particular urgent care three times in the last four weeks. They have always been terrific, tonight particularly from reception to the blood pressure girl to the doctor phenomenal people really nice, the only place to go, and they’re always smiling.

10 month ago

Great experience

10 month ago

All staff and care providers listened and came up with a thorough treatment plan. Very happy with the service and results of my visit.

10 month ago

Amazing staff and I was seen fast!

10 month ago

Staff was very professional,and welcoming.i was in and out

10 month ago

Super friendly staff,I was in and out

10 month ago

Everyone was kind, knowledgeable, and efficient during my visit.

11 month ago

Admitted quickly. Everyone was professional and friendly.

11 month ago

Staff friendly and efficient. I was taken with in 10 minutes after completing paperwork. Nurse and PA very thorough and answered all my questions.

11 month ago

Was seen right away by friendly caring staff and received immediate medication to treat my medical issue. Very pleased with everything!

11 month ago

Very satisfied!

11 month ago

It was a wonderful experience. Because I was feeling so bad, I had to walk in without an appointment. Everyone, the Front Desk, the Nurses, and the Doctor were all so nice, taking care of me and today I feel so much better!!!

11 month ago

11 month ago

I scheduled an apt. I was just a little early. They were able to take me right in. Confirm my suspicion and had me out quickly. It's been difficult in the medical sector lately. Hard to get in. They rush and I feel they dont listen completely. This visit rocked that notion right overboard. I think this is one of the best experiences I've had in years. Ty Kristin for treating me today. I definitely felt heard understood and treated.

11 month ago

Always quick. Love the staff

11 month ago

The doctor was great know what she was doing & called an ambulance to Middlesex for help which was a good diagnosis who took good care of me

12 month ago

Everyone was super nice from the people at the front desk all the way to the doctor I saw!

12 month ago

My visit was fantastic. They are so quick and efficient. Half an hour after check in I was back in my car having received a breathing treatment on premises and my prescriptions being worked on. I wouldn't go anywhere else.

12 month ago

Great experience at this urgent care! Scheduling was a breeze, check-in was easy, and wait time was minimal. The staff was awesome - they really listened and the doc did a fantastic job explaining everything. Super happy with the service!

12 month ago

First time there in years very pleasant..

12 month ago

It was Awesome

12 month ago

Professional, courteous and very efficient. I highly recommend this clinic.

12 month ago

Nice clean friendly professional and very quick

12 month ago

Wonderful staff and exceptional service and bedside manner.

12 month ago

Excellent Doctor who helped me and was very nice

12 month ago

It was a seamless experience. I was in and out. The service was fast and effective. My only complaint is that they don't have a regular sign on the building but instead have a neon sign in the window under a Starling Physicians sign which could be confusing to some. Hopefully they'll get a regular signs on the building soon.

12 month ago

Great courteous and pleasant staff get you in and out

12 month ago

Very attentive people and worried about my concerns. But I didn't like the outcome freaking covid. Damn

1 year ago

Great service, staff was very nice. I was in an out after 30 minutes but got a diagnosis for my illness

1 year ago

Best clinic we’ve ever been to… on all our visits. Thank you

1 year ago

Very satisfied with the service!

1 year ago

They were very thorough and treated me in a timely manner. The entire staff was very polite and respectful.

1 year ago

Would definitely recommend. Had a sore throat, congestion and my ear hurt. Sinus infection diagnosed.  In and out in 15 minutes with a Rx for antibiotics called in.

1 year ago

Staff are very kind and prompt. I didn’t have a wait and I was treated with kindness and understanding. Even though my issue was quite resolved (not their fault, I just need to see another provider) I am still happy with the visit.

1 year ago

I’ve been here at least 3 times now and every time I’ve received wonderful treatment. The doctors, MAs and all the employees there have always been so friendly and helpful.

1 year ago

In and out fast. Great care.

1 year ago

Good experience! Nice staff, in and out pretty quick.

1 year ago

The whole care team was great. Very understanding and compassionate. Answered all my question.

1 year ago

First time at that clinic. Highly recommend should you need X-rays and seek a professional and clean environment. Great employees. Very friendly and empathetic.

1 year ago

Booked an appt and was offered several time options. I arrived a few minutes early and was taken in right on time. They were efficient, friendly, competent. I have never had an issue with my care here.

1 year ago

Very good and friendly service. Doctor and nurse was very thorough

1 year ago

Visit was very good, pleased with the findings.

1 year ago

I was able to schedule an appointment online for my husband on our way home from babysitting grandchildren out of town.  Check in was easy and staff were friendly and efficient, even though we were the last visitors there.  The doctor was thorough and pleasant. We left with a diagnosis and a prescription for an appropriate cough medicine.

1 year ago

Fast service. Right to the point. Thanks

1 year ago

Everything was great, the service, customer service the doctor was very professional. I was so happy about everything like I said. Thanks to the crew that helped me with the process. I love it

1 year ago

Very polite, helpful, and fast service.

1 year ago

This walk-in clinic was a wonderful experience. Both doctors I saw were incredibly friendly, patient, and listened to everything that I said. The receptionist at the front was also very friendly. I was in and out in less than 45 minutes with prescriptions sent to my pharmacy. July 2025 Update: I’ve been here twice now and I’ve gotten billed both times for being here when any other urgent care I’ve been to, I’ve only had to pay the co-pay. My insurance is saying is that it’s the choice of this location to be doing this and not accepting the full amount from insurance? Very strange. I’ve paid them $200 already and they want another $200. Unfortunately I won’t be going back.

1 year ago

I've gone here a few times for care when my regular doctor wasn't available. Each time they were quick and efficient. Was in and out within an hour on my last visit!

1 year ago

I love this place I when for my Dot on a Saturday I love and the ppl doctor nurse and all the stuff are so amazing thanks 😊

1 year ago

Great experience, front desk were really nice fast & informative .positive energy just a good group of people

1 year ago

Great place when needed glad they are there.

1 year ago

Going first thing in the am got me in and out quickly.

1 year ago

My first time using this clinic and was very pleased with the service and care provided to me. He listened to my concerns, examined me and provided the treatment I needed.

1 year ago

Everyone there is extremely friendly. I’ve always gone to them and I will continue to do so. Highly recommend.

1 year ago

I always go to Cromwell even though I live in Middletown. There never seems to be a long wait and the staff is much friendlier and caring. I made an appointment which I missed but still didn’t have to wait. I would definitely recommend!

1 year ago

They were kind and professional even with the amount of people who needed help.

1 year ago

This clinic is very thorough. Everyone is always very professional. I go there always whenever there’s anything going on and I can’t get to my primary care physician. I actually have recommended several of friends to go there who also have been happy with the care. As long as you stay frequent, your information is in the system, and you don’t have paperwork to fill out. If you haven’t been there yet, I suggest you fill out the paperwork in advance.

1 year ago

Dr fletcher is always so great with my kids! Leo my 4 year old liked her and he doesn't like any Dr's. She was quick and thorough. Thank you again

1 year ago

Excellent Urgent Care. Employees are wonderful. Doctors/Pa/ma great.

1 year ago

All staff were Very Polite, knowledgeable & Professional. Highly Recommend!

1 year ago

Had gastro issues so bad I had to leave work, easily to find location close to home and quickly booked appointment in Cromwell. No waiting, got me into room fast. Both of the clinical staff were caring and extremely professional even able to draw blood on-site, with my erratic stomach that was so helpful. Discussed my treatment and Rx's, very encouraging and left it open to return if not improving as well as expected.

1 year ago

Very well organized clean and respectful

1 year ago

Great care, everyone was professional and courteous. I didn't have an appointment and they had me seen with in the hour. Thank you!

1 year ago

I use this walk in for myself and also as a back up for my 12 yr old son when he is sick. The time, attention and care he has gotten every single visit (3 in the last 2.5 months) has been amazing. Staff are friendly, and take the time to not only talk to me, but also to him. I have the utmost confidence in the treatment they provide.

1 year ago

Great staff, not a long wait and wonderful medical care!

1 year ago

Very fast and everyone was kind and helpful.

1 year ago

Staff very nice and helpful. Concerned care and appropriate response to pain level.Just something out of place, muscular ache ,but took an x-ray in case it was more

1 year ago

Quickly seen and a good evaluation with questions answered.

1 year ago

Amazing staff and very caring .helped me feel better with great care .thank u

1 year ago

Nice very clean nice people and treat you very very good friendly laptop and everybody there is a nice person I recommend it

1 year ago

This place always gets you in and out quickly.

1 year ago

Wonderful team

1 year ago

It was my first time visiting this urgent care. From the ease of checking in on my phone to getting assessed for my injury, the entire experience was pleasant and efficient. Thank you, all!

1 year ago

Fast, and friendly environment

1 year ago

I was able to be seen quickly. The PA was knowledge and friendly.

1 year ago

I was very pleased with this company.

1 year ago

Wow, what a difference between this place and all other places. Even though I had to wait a little longer than usual at walk-in clinics, the care was excellent and they have an x-ray machine on premise. I will never go to the Middletown Middlesex walk-in clinic ever again (two bad experiences)

1 year ago

Definitely the best urgent care in the state. Thank you.

1 year ago

Omar and staff are absolutely Great!!!

1 year ago

very comfortable it was treated like a patient. Thank you very much for your service.

1 year ago

Easy to make appointment and do all paperwork and uploads on the app Solv. Very fast service! Nice staff and informative provider. Been going here for the last 3 years.

1 year ago

They are always so quick and friendly here. The doctor always takes her time and listens. I always go back here when I can't get in with my primary care

1 year ago

First time visiting. After I was registered and checked in I was brought in immediately. Saw by the Dr. Almost immediately. I needed x-rays which were taken with 20 min. The person who read the radiographs wasn't available so instead of making me wait in the office they gave me the choice to leave and wait for a phone call. The staff was all very kind. Would definitely visit again.

1 year ago

Didn’t wait long at all and everyone was very friendly and helpful

1 year ago

They were quick and effective

1 year ago

Wonderful staff! Quick and easy care! Love that you can make an appointment ahead of time. In and out with a prescription for my sick kiddo.

1 year ago

Very friendly and professional.

1 year ago

Staff was great and very prompt. I was in and out in 15 minutes with a script for the medicine I needed.

1 year ago

Awesome Experience on today A Team Staff From the first point of contact to the nurse to Dr Brian! Really made our visit a pleasant experience!

1 year ago

Had a little incident that afternoon and instead of going to the ER I knew that coming to you guys was easier and better the receptionist didn’t seem to be in a good mood but she was respectful the dr was great and the nurse who took care of me 10/10 she was the sweetest so polite so understanding so patient and caring I felt very comfortable they were able to take care of me within an hour they were really awesome 👏🏼 ❤️

1 year ago

Incredible care! Definitely five stars. Care, solution, empathy. I’m grateful. NP Amelia was so professional and went above and beyond.

1 year ago

Was able to get in for my cdl physical same day, no problem even with cpap issues!

1 year ago

The service was very quick and everyone there was very kind

1 year ago

Great place, friendly and professional staff. I would recommend this medical office. Thank you

1 year ago

Everything went great, I will use these services again.

1 year ago

Excellent service, fast, and professional. Thank you. Recommended.

1 year ago

I love this place, they are so nice and you're in and out quick, the waiting time is never that long. For now on I will be coming here!!!

1 year ago

Amazing staff quick service very ,knowledgeable recommend 100%

1 year ago

Had great experience, everyone was super helpful, and Dr. Daly was on point with all his work, and had full knowledge of my injury, knowledge that I didn’t even think of prior to going in for treatment. Highly recommend this place !

1 year ago

I got there an hour before closing and was seen right away. My daughter ,who brought me was seen as well. Everyone was friendly, professional and we didn't feel pushed or rushed at all. I was glad my daughter brought me here. Your walk-in is an asset to our community. Thank you.

1 year ago

Im very Glad i chose priority urgent care this evening to be seen .. check in with representative took her time into checking me in very pleasant and helpful .. the intake nurse was professional took my vitals throughly. The PA-C was excellent listened to my issues very very knowledgeable described what would be best treatment for me made me feel very comfortable and at ease .. Overall excellent experience very clean facility great staff. Thank you Andrew

1 year ago

All the staff was great! I didn’t wait long and the explained everything to me clearly .Thank you

1 year ago

Very nice and friendly staff. Thank you

1 year ago

I made an appointment yesterday and was taken back and was seen within a very reasonable time. All staff and providers were great, but especially the workup tech, Aubree! Very kind and thorough! Will definitely be back!

1 year ago

Very well organized and professional. Just sorry i had to go..

1 year ago

I felt so taken care of here❤️ everyone was super nice and thorough. They took their time in trying to figure out what was wrong with me & when they did (strep), they ordered the antibiotics right away. Will definitely be back for all my urgent care needs 😊

1 year ago

I was greeted nicely then filled out quick paperwork, met with a very nice MA & PA then I was on my way, diagnosis and prescription easy and efficient I'd definitely recommend this site.

1 year ago

The check-in process was friendly and efficient. The wait was acceptable. Medical staff were very friendly and professional. The PA caught a potential drug interaction and changed her recommended script. I was done in less than an hour total.

1 year ago

Prompt excellent care

1 year ago

Quick, courteous service. The PA I believe Kirsten was lovely as was the MA.

1 year ago

There was no wait time today and the staff was extremely attentive.

1 year ago

Kind, compassionate, caring staff. Easy location, clean office.

1 year ago

Staff was great. In and out quick, even without an apt.

1 year ago

Not a long wait (I had an appointment), and the staff amd provider were extremely kind, thorough, and helpful. Would recommend!

1 year ago

They were quick, professional, clean, and overall a great experience!

1 year ago

This is the FORTH time I have used priority urgent care. I can’t say enough about them. They are just wonderful…I saw Avery again today. The staff listens to you and your not rushed! In the pass I would never go to a service like this because of bad experiences. Thanks again to the staff and management. Loreen

1 year ago

Despite it being a busy day, the whole team here was incredibly caring, thorough, patient, and empathetic.

1 year ago

Awesome . Greeted as I entered and taken care of expeditiously.

1 year ago

Appreciate.. they provided excellent service in a clean, efficient facility. The staff was friendly, professional, understanding in addressing my concerns and helping me promptly. I received clear, best and effective advice from Susan Fletcher, PA . Highly recommend for quick, quality and best care.

1 year ago

Efficient friendly through

1 year ago

Professional and caring staff. Thank you for taking care of me. I appreciate you very much.

1 year ago

The nurse especially pleasant and thorough. The doctor was comforting due to my Covid diagnosis. It was an easy in and out. Very clean.

1 year ago

Fast friendly professional people would recommend

1 year ago

If i could give 800 stars I would. Been dealing with a severe throat issue, likely strep. Went to an urgent care near me early in the week, waited for over 2 hours, just to be told "the rapid test was negative, so while we wait for the cultures, just take Tylenol and cough drops" things got exponentially worse. Based on a recommendation, I went to priority today. I was in and out under an hour, with medicine and an actual plan to get better. The staff, from the desk, nurses, and providers, were all fantastic. I felt so much compassion from them, and couldn't be happier with the experience. I wrote the previous part of this about 6 hours ago, and since have taken the first dose of meds they prescribed, and, although I am far from recovered, I am already noticing a difference. The previous urgent I went to just had the audacity to ask me to leave a review for excellent service....I left a review, but it was not for any excellence...that motivated me to return to this review, just to reiterate how much better this Urgent care is compared to middlesex heath. I appreciate the kindness I received from the desk staff, as well as the compassion and attention I received from the nurse and PA on duty. These are the kind of people that belong working in medicine...people who care. I also want to extend my compliment to whomever is the director of this location. They hired a wonderful staff, and are exemplary of the traits needed in medical staff, especially at first and second aid locations people tend to come to under stress. You guys are golden, and I will be recommending your practice to all I know in the area.

1 year ago

I absolutely love this clinic! I always make an appointment even if same same day and I’m in and out. There are two providers there I or my daughter sees often and I cannot say enough good things about them!

1 year ago

Very helpful and efficient. Clean facility.

1 year ago

It is agreat solution to seek quick medical attinion rather than making an appointment with your family doctor. It was my firt time ,it was a walkin ,the wait was short ,the doctor was super in explaining the problem and prescribed the needed medicine instantly. Definitely recommend them

1 year ago

Very quick and accommodating! Thank you

1 year ago

I had a rash on my arms and ears. Was seen same morning with appointment, and it was smooth, clear and easily diagnosed and explained. I was able to get my mediation across the street. They made my experience with them a really positive one.

1 year ago

I’ve been sick for the last five days and I needed to go to the walk in. This was my first time in and I was greeted by the friendly receptionist Donna. I was checked in quickly and waited to se seen. A couple minutes later Avery came and brought me in a room. She was very sweet kind and extremely gentle when taking swabs needed. Mike was very honest and thorough with my diagnosis and I was extremely happy when I left, even though I’m extremely sick. They made my bad day a lot better, so I’m forever grateful for the care they gave me. 10 out 10 service ❤️it’s nice to know people still care.

1 year ago

Great place,Dr Hall was very Professional, will be recommending to my Company and Very Expedient .Great job.Just had a Federal urine test, went smoothly staff was Professional.Very professional as always.

1 year ago

people so nice here,in and out quickly too

1 year ago

Great the only place I will go to for my DOT physical prompt and efficient .

1 year ago

Staff members were awesome amazing and very very friendly. Offered me water and Alex EMT was awesome very compassionate.

1 year ago

Positive atmosphere

1 year ago

Nice I like the way they attended me

1 year ago

Realizing how sick I was with a sinus infection the night before, I was able to get up and schedule my appointment first thing in the morning.  Everyone was professional when I got there seeing it was the day after the Holiday.  After seeing the Doctor I had my prescriptions in my hand within the half hour.  Thank you so much for your care you provided me as I feeling better already. I would recommend this provider.  Marguerite Phillips

1 year ago

What a great group of professionals at Urgent Care in Cromwell. Check in was easy. Front desk were courteous and explained procedures with ease. The PA was exceptional! I had a clogged ear (so annoying) and she took her time using multiple research based approaches and medical practices.  I am truly surprised at the personal touch for the individualized care. I would 1000% recommend this provider. Thank you all!

1 year ago

Just brought my boyfriend to urgent care because he wasent felling well. Avery and Dr. Hall were AMAZING. Such great patient care and beside manner!! It was a pleasure to be in their care!

1 year ago

Very professional and well-run clinic the staff is fantastic.

1 year ago

Lovely staff, clean facility. Happy to have this office nearby. I am pleased to say that the doctor was extremely thorough and the staff was quick to act on her suggestions.

1 year ago

Went back for my yearly DOT physical, staff is efficient, friendly and supportive. See you next year.

1 year ago

Morgan and the rest of the staff were wonderful.

1 year ago

Fast, thorough and professional.

1 year ago

I always come here for any work related injuries or personal ones, I live down the street. They always treat me fast and with respect and kindness., they truly care about your well-being.