Overall Rating

Total Reviews: 978

4.6 

1 month ago

Everyone was super nice and understanding. I appreciate them taking care of me and answering all my questions!

1 month ago

Awsome place very polite. Made a apppt a head of time the Dr was awsome the receptionist and nurse were awsome. I would recommend this place to everyone

1 month ago

I’m a very big fan of this urgent care. They are always helpful and I love making the appt online

1 month ago

It was great they were very professional and friendly, informative, they listen to you and the care is unbelievable, great, great experience for me !!! 🥇🫶🏼

1 month ago

Scheduling online was super easy. The provider listened patiently and ordered warranted lab work. Very pleased with the professionalism of the entire staff and bedside manner of the provider.

1 month ago

Your staff Your staff, a highly professional and caring. Thank you.

1 month ago

Excellent service. Quick and efficient

2 month ago

I am so happy to that I went to this urgent care the person in the front desk was friendly and courteous.

2 month ago

Great place they got me right every time I was in need, and I was in and out... very nice doctor's and staff..

2 month ago

Very thankful for the care I received! They even stayed open later to help me in a time of need. Everyone was kind and welcoming.

2 month ago

Great facility. Always get you right in. Christie was great 😊 always friendly and knowledgeable. Will always be my go-to urgent care when myself or my family is in need of healthcare

2 month ago

The nurse and especially the doctor were pleasant and easy to talk regarding my concerns. Made me comfortable willing to answer my questions and concerns

2 month ago

Very happy,the staff was very nice, excellent doctor

2 month ago

Took good care of me nice people

2 month ago

Reaffirmed what I thought and gave me instructions on what to do. Nothing I didn't know.

2 month ago

Called for DOT physical. Same day appt. This place is fantastic. Never had a problem getting in. Best place to go.

2 month ago

My visit was fast and the environment was friendly. Great staff!

2 month ago

It was easy to obtain an appointment. I was seen on time. The doctor listened. I was in and out in a timely manner.

2 month ago

They're very professional. My visit was on time.

2 month ago

I showed up with a few people ahead of me and some that had appointments. I was seen in a very reasonable time. Was out of there as a walk-in with a prescription sent to the pharmacy within about an hour. I was very impressed.

2 month ago

Great overall everything done in a timely manner and the entire staff is great.

2 month ago

The staff was very helpful and kind even though I'm not the best patient! Much appreciated!

3 month ago

Scheduling was easy to do. Check-in and vitals are fast and done with utmost professionalism. The way the nurse took care of me, I would’ve thought he was the doctor. The doctor was friendly, professional, and prompt at addressing my concerns. Very pleasant experience! I would return again if needed!

3 month ago

3 month ago

Everytime I come here i am treated with kindness and get answers. The doctors and nurses are all reassuring and listen to my questions! I have gone here quite a few times and will always reccomend it!

3 month ago

This was my first time going to this urgent care center. My provider was amazing. She made me feel valued and not like an inconvenience. She made sure all bases were covered and provided me with as much time as I needed during my visit. . I left with piece of mind, knowing that she provided the best possible care for my condition.. Thank you for your great service Dawn

3 month ago

I was rec'd at desk at my appt. time , swiftly attended to and treated. everyone courteous and professional .great job by all. Francis Diemand.

3 month ago

Great service.....friendly environment

3 month ago

I had an injury at work on 7/11/25 to my upper arm. Since I do not live in Cromwell, I called the clinic and the female employee gracefully explained to me where it was. She was very friendly and understood my situation. Once I got there, I was seen immediately. All of the staff were friendly, knowledgeable, asked the right questions and understood my injury and how to proceed. I would give this clinic a 10/10. Very clean and organized. I was signed in, seen, and patched in under 1 hour.

3 month ago

3 month ago

Fantastic. Funny enough I’ve been at this particular urgent care three times in the last four weeks. They have always been terrific, tonight particularly from reception to the blood pressure girl to the doctor phenomenal people really nice, the only place to go, and they’re always smiling.

3 month ago

Great experience

3 month ago

All staff and care providers listened and came up with a thorough treatment plan. Very happy with the service and results of my visit.

3 month ago

Amazing staff and I was seen fast!

3 month ago

Staff was very professional,and welcoming.i was in and out

3 month ago

Super friendly staff,I was in and out

3 month ago

Everyone was kind, knowledgeable, and efficient during my visit.

3 month ago

Admitted quickly. Everyone was professional and friendly.

3 month ago

Staff friendly and efficient. I was taken with in 10 minutes after completing paperwork. Nurse and PA very thorough and answered all my questions.

3 month ago

Was seen right away by friendly caring staff and received immediate medication to treat my medical issue. Very pleased with everything!

3 month ago

Very satisfied!

4 month ago

It was a wonderful experience. Because I was feeling so bad, I had to walk in without an appointment. Everyone, the Front Desk, the Nurses, and the Doctor were all so nice, taking care of me and today I feel so much better!!!

4 month ago

4 month ago

I scheduled an apt. I was just a little early. They were able to take me right in. Confirm my suspicion and had me out quickly. It's been difficult in the medical sector lately. Hard to get in. They rush and I feel they dont listen completely. This visit rocked that notion right overboard. I think this is one of the best experiences I've had in years. Ty Kristin for treating me today. I definitely felt heard understood and treated.

4 month ago

Always quick. Love the staff

4 month ago

The doctor was great know what she was doing & called an ambulance to Middlesex for help which was a good diagnosis who took good care of me

4 month ago

Everyone was super nice from the people at the front desk all the way to the doctor I saw!

4 month ago

My visit was fantastic. They are so quick and efficient. Half an hour after check in I was back in my car having received a breathing treatment on premises and my prescriptions being worked on. I wouldn't go anywhere else.

4 month ago

Great experience at this urgent care! Scheduling was a breeze, check-in was easy, and wait time was minimal. The staff was awesome - they really listened and the doc did a fantastic job explaining everything. Super happy with the service!

4 month ago

First time there in years very pleasant..

4 month ago

It was Awesome

4 month ago

Professional, courteous and very efficient. I highly recommend this clinic.

4 month ago

Nice clean friendly professional and very quick

5 month ago

Wonderful staff and exceptional service and bedside manner.

5 month ago

Excellent Doctor who helped me and was very nice

5 month ago

It was a seamless experience. I was in and out. The service was fast and effective. My only complaint is that they don't have a regular sign on the building but instead have a neon sign in the window under a Starling Physicians sign which could be confusing to some. Hopefully they'll get a regular signs on the building soon.

5 month ago

Great courteous and pleasant staff get you in and out

5 month ago

Very attentive people and worried about my concerns. But I didn't like the outcome freaking covid. Damn

7 month ago

Great service, staff was very nice. I was in an out after 30 minutes but got a diagnosis for my illness

7 month ago

Best clinic we’ve ever been to… on all our visits. Thank you

7 month ago

Very satisfied with the service!

7 month ago

They were very thorough and treated me in a timely manner. The entire staff was very polite and respectful.

7 month ago

Would definitely recommend. Had a sore throat, congestion and my ear hurt. Sinus infection diagnosed.  In and out in 15 minutes with a Rx for antibiotics called in.

7 month ago

Staff are very kind and prompt. I didn’t have a wait and I was treated with kindness and understanding. Even though my issue was quite resolved (not their fault, I just need to see another provider) I am still happy with the visit.

8 month ago

I’ve been here at least 3 times now and every time I’ve received wonderful treatment. The doctors, MAs and all the employees there have always been so friendly and helpful.

8 month ago

In and out fast. Great care.

8 month ago

Good experience! Nice staff, in and out pretty quick.

8 month ago

The whole care team was great. Very understanding and compassionate. Answered all my question.

8 month ago

First time at that clinic. Highly recommend should you need X-rays and seek a professional and clean environment. Great employees. Very friendly and empathetic.

8 month ago

Booked an appt and was offered several time options. I arrived a few minutes early and was taken in right on time. They were efficient, friendly, competent. I have never had an issue with my care here.

8 month ago

Very good and friendly service. Doctor and nurse was very thorough

8 month ago

Visit was very good, pleased with the findings.

8 month ago

I was able to schedule an appointment online for my husband on our way home from babysitting grandchildren out of town.  Check in was easy and staff were friendly and efficient, even though we were the last visitors there.  The doctor was thorough and pleasant. We left with a diagnosis and a prescription for an appropriate cough medicine.

8 month ago

Fast service. Right to the point. Thanks

8 month ago

Everything was great, the service, customer service the doctor was very professional. I was so happy about everything like I said. Thanks to the crew that helped me with the process. I love it

8 month ago

Very polite, helpful, and fast service.

9 month ago

This walk-in clinic was a wonderful experience. Both doctors I saw were incredibly friendly, patient, and listened to everything that I said. The receptionist at the front was also very friendly. I was in and out in less than 45 minutes with prescriptions sent to my pharmacy. July 2025 Update: I’ve been here twice now and I’ve gotten billed both times for being here when any other urgent care I’ve been to, I’ve only had to pay the co-pay. My insurance is saying is that it’s the choice of this location to be doing this and not accepting the full amount from insurance? Very strange. I’ve paid them $200 already and they want another $200. Unfortunately I won’t be going back.

9 month ago

I've gone here a few times for care when my regular doctor wasn't available. Each time they were quick and efficient. Was in and out within an hour on my last visit!

9 month ago

I love this place I when for my Dot on a Saturday I love and the ppl doctor nurse and all the stuff are so amazing thanks 😊

9 month ago

Great experience, front desk were really nice fast & informative .positive energy just a good group of people

9 month ago

Great place when needed glad they are there.

9 month ago

Going first thing in the am got me in and out quickly.

9 month ago

My first time using this clinic and was very pleased with the service and care provided to me. He listened to my concerns, examined me and provided the treatment I needed.

9 month ago

Everyone there is extremely friendly. I’ve always gone to them and I will continue to do so. Highly recommend.

9 month ago

I always go to Cromwell even though I live in Middletown. There never seems to be a long wait and the staff is much friendlier and caring. I made an appointment which I missed but still didn’t have to wait. I would definitely recommend!

9 month ago

They were kind and professional even with the amount of people who needed help.

9 month ago

This clinic is very thorough. Everyone is always very professional. I go there always whenever there’s anything going on and I can’t get to my primary care physician. I actually have recommended several of friends to go there who also have been happy with the care. As long as you stay frequent, your information is in the system, and you don’t have paperwork to fill out. If you haven’t been there yet, I suggest you fill out the paperwork in advance.

9 month ago

Dr fletcher is always so great with my kids! Leo my 4 year old liked her and he doesn't like any Dr's. She was quick and thorough. Thank you again

10 month ago

Excellent Urgent Care. Employees are wonderful. Doctors/Pa/ma great.

10 month ago

All staff were Very Polite, knowledgeable & Professional. Highly Recommend!

10 month ago

Had gastro issues so bad I had to leave work, easily to find location close to home and quickly booked appointment in Cromwell. No waiting, got me into room fast. Both of the clinical staff were caring and extremely professional even able to draw blood on-site, with my erratic stomach that was so helpful. Discussed my treatment and Rx's, very encouraging and left it open to return if not improving as well as expected.

10 month ago

Very well organized clean and respectful

10 month ago

Great care, everyone was professional and courteous. I didn't have an appointment and they had me seen with in the hour. Thank you!

10 month ago

I use this walk in for myself and also as a back up for my 12 yr old son when he is sick. The time, attention and care he has gotten every single visit (3 in the last 2.5 months) has been amazing. Staff are friendly, and take the time to not only talk to me, but also to him. I have the utmost confidence in the treatment they provide.

10 month ago

Great staff, not a long wait and wonderful medical care!

10 month ago

Very fast and everyone was kind and helpful.

10 month ago

Staff very nice and helpful. Concerned care and appropriate response to pain level.Just something out of place, muscular ache ,but took an x-ray in case it was more

10 month ago

Quickly seen and a good evaluation with questions answered.

10 month ago

Amazing staff and very caring .helped me feel better with great care .thank u

10 month ago

Nice very clean nice people and treat you very very good friendly laptop and everybody there is a nice person I recommend it

10 month ago

This place always gets you in and out quickly.

10 month ago

Wonderful team

10 month ago

It was my first time visiting this urgent care. From the ease of checking in on my phone to getting assessed for my injury, the entire experience was pleasant and efficient. Thank you, all!

10 month ago

Fast, and friendly environment

10 month ago

I was able to be seen quickly. The PA was knowledge and friendly.

10 month ago

I was very pleased with this company.

11 month ago

Wow, what a difference between this place and all other places. Even though I had to wait a little longer than usual at walk-in clinics, the care was excellent and they have an x-ray machine on premise. I will never go to the Middletown Middlesex walk-in clinic ever again (two bad experiences)

11 month ago

Definitely the best urgent care in the state. Thank you.

11 month ago

Susan and staff are absolutely Great!!!

11 month ago

very comfortable it was treated like a patient. Thank you very much for your service.

11 month ago

Easy to make appointment and do all paperwork and uploads on the app Solv. Very fast service! Nice staff and informative provider. Been going here for the last 3 years.

11 month ago

They are always so quick and friendly here. The doctor always takes her time and listens. I always go back here when I can't get in with my primary care

11 month ago

First time visiting. After I was registered and checked in I was brought in immediately. Saw by the Dr. Almost immediately. I needed x-rays which were taken with 20 min. The person who read the radiographs wasn't available so instead of making me wait in the office they gave me the choice to leave and wait for a phone call. The staff was all very kind. Would definitely visit again.

11 month ago

Didn’t wait long at all and everyone was very friendly and helpful

11 month ago

They were quick and effective

11 month ago

Wonderful staff! Quick and easy care! Love that you can make an appointment ahead of time. In and out with a prescription for my sick kiddo.

12 month ago

Very friendly and professional.

12 month ago

Staff was great and very prompt. I was in and out in 15 minutes with a script for the medicine I needed.

12 month ago

Awesome Experience on today A Team Staff From the first point of contact to the nurse to Dr Brian! Really made our visit a pleasant experience!

12 month ago

Had a little incident that afternoon and instead of going to the ER I knew that coming to you guys was easier and better the receptionist didn’t seem to be in a good mood but she was respectful the dr was great and the nurse who took care of me 10/10 she was the sweetest so polite so understanding so patient and caring I felt very comfortable they were able to take care of me within an hour they were really awesome 👏🏼 ❤️

12 month ago

Incredible care! Definitely five stars. Care, solution, empathy. I’m grateful. NP Amelia was so professional and went above and beyond.

12 month ago

Was able to get in for my cdl physical same day, no problem even with cpap issues!

12 month ago

The service was very quick and everyone there was very kind

12 month ago

Great place, friendly and professional staff. I would recommend this medical office. Thank you

12 month ago

Everything went great, I will use these services again.

12 month ago

Excellent service, fast, and professional. Thank you. Recommended.

12 month ago

I love this place, they are so nice and you're in and out quick, the waiting time is never that long. For now on I will be coming here!!!

12 month ago

Amazing staff quick service very ,knowledgeable recommend 100%

1 year ago

Had great experience, everyone was super helpful, and Dr. Daly was on point with all his work, and had full knowledge of my injury, knowledge that I didn’t even think of prior to going in for treatment. Highly recommend this place !

1 year ago

I got there an hour before closing and was seen right away. My daughter ,who brought me was seen as well. Everyone was friendly, professional and we didn't feel pushed or rushed at all. I was glad my daughter brought me here. Your walk-in is an asset to our community. Thank you.

1 year ago

Im very Glad i chose priority urgent care this evening to be seen .. check in with representative took her time into checking me in very pleasant and helpful .. the intake nurse was professional took my vitals throughly. The PA-C was excellent listened to my issues very very knowledgeable described what would be best treatment for me made me feel very comfortable and at ease .. Overall excellent experience very clean facility great staff. Thank you Andrew

1 year ago

All the staff was great! I didn’t wait long and the explained everything to me clearly .Thank you

1 year ago

Very nice and friendly staff. Thank you

1 year ago

I made an appointment yesterday and was taken back and was seen within a very reasonable time. All staff and providers were great, but especially the workup tech, Aubree! Very kind and thorough! Will definitely be back!

1 year ago

Very well organized and professional. Just sorry i had to go..

1 year ago

I felt so taken care of here❤️ everyone was super nice and thorough. They took their time in trying to figure out what was wrong with me & when they did (strep), they ordered the antibiotics right away. Will definitely be back for all my urgent care needs 😊

1 year ago

I was greeted nicely then filled out quick paperwork, met with a very nice MA & PA then I was on my way, diagnosis and prescription easy and efficient I'd definitely recommend this site.

1 year ago

The check-in process was friendly and efficient. The wait was acceptable. Medical staff were very friendly and professional. The PA caught a potential drug interaction and changed her recommended script. I was done in less than an hour total.

1 year ago

Prompt excellent care

1 year ago

Quick, courteous service. The PA I believe Kirsten was lovely as was the MA.

1 year ago

There was no wait time today and the staff was extremely attentive.

1 year ago

Kind, compassionate, caring staff. Easy location, clean office.

1 year ago

Staff was great. In and out quick, even without an apt.

1 year ago

Not a long wait (I had an appointment), and the staff amd provider were extremely kind, thorough, and helpful. Would recommend!

1 year ago

They were quick, professional, clean, and overall a great experience!

1 year ago

This is the FORTH time I have used priority urgent care. I can’t say enough about them. They are just wonderful…I saw Avery again today. The staff listens to you and your not rushed! In the pass I would never go to a service like this because of bad experiences. Thanks again to the staff and management. Loreen

1 year ago

Despite it being a busy day, the whole team here was incredibly caring, thorough, patient, and empathetic.

1 year ago

Awesome . Greeted as I entered and taken care of expeditiously.

1 year ago

Appreciate.. they provided excellent service in a clean, efficient facility. The staff was friendly, professional, understanding in addressing my concerns and helping me promptly. I received clear, best and effective advice from Susan Fletcher, PA . Highly recommend for quick, quality and best care.

1 year ago

Efficient friendly through

1 year ago

Professional and caring staff. Thank you for taking care of me. I appreciate you very much.

1 year ago

The nurse especially pleasant and thorough. The doctor was comforting due to my Covid diagnosis. It was an easy in and out. Very clean.

1 year ago

Fast friendly professional people would recommend

1 year ago

If i could give 800 stars I would. Been dealing with a severe throat issue, likely strep. Went to an urgent care near me early in the week, waited for over 2 hours, just to be told "the rapid test was negative, so while we wait for the cultures, just take Tylenol and cough drops" things got exponentially worse. Based on a recommendation, I went to priority today. I was in and out under an hour, with medicine and an actual plan to get better. The staff, from the desk, nurses, and providers, were all fantastic. I felt so much compassion from them, and couldn't be happier with the experience. I wrote the previous part of this about 6 hours ago, and since have taken the first dose of meds they prescribed, and, although I am far from recovered, I am already noticing a difference. The previous urgent I went to just had the audacity to ask me to leave a review for excellent service....I left a review, but it was not for any excellence...that motivated me to return to this review, just to reiterate how much better this Urgent care is compared to middlesex heath. I appreciate the kindness I received from the desk staff, as well as the compassion and attention I received from the nurse and PA on duty. These are the kind of people that belong working in medicine...people who care. I also want to extend my compliment to whomever is the director of this location. They hired a wonderful staff, and are exemplary of the traits needed in medical staff, especially at first and second aid locations people tend to come to under stress. You guys are golden, and I will be recommending your practice to all I know in the area.

1 year ago

I absolutely love this clinic! I always make an appointment even if same same day and I’m in and out. There are two providers there I or my daughter sees often and I cannot say enough good things about them!

1 year ago

Very helpful and efficient. Clean facility.

1 year ago

It is agreat solution to seek quick medical attinion rather than making an appointment with your family doctor. It was my firt time ,it was a walkin ,the wait was short ,the doctor was super in explaining the problem and prescribed the needed medicine instantly. Definitely recommend them

1 year ago

Very quick and accommodating! Thank you

1 year ago

I had a rash on my arms and ears. Was seen same morning with appointment, and it was smooth, clear and easily diagnosed and explained. I was able to get my mediation across the street. They made my experience with them a really positive one.

1 year ago

I’ve been sick for the last five days and I needed to go to the walk in. This was my first time in and I was greeted by the friendly receptionist Donna. I was checked in quickly and waited to se seen. A couple minutes later Avery came and brought me in a room. She was very sweet kind and extremely gentle when taking swabs needed. Mike was very honest and thorough with my diagnosis and I was extremely happy when I left, even though I’m extremely sick. They made my bad day a lot better, so I’m forever grateful for the care they gave me. 10 out 10 service ❤️it’s nice to know people still care.

1 year ago

Great place,Dr Hall was very Professional, will be recommending to my Company and Very Expedient .Great job

1 year ago

people so nice here,in and out quickly too

1 year ago

Great the only place I will go to for my DOT physical prompt and efficient .

1 year ago

Staff members were awesome amazing and very very friendly. Offered me water and Alex EMT was awesome very compassionate.

1 year ago

Positive atmosphere

1 year ago

Nice I like the way they attended me

1 year ago

Realizing how sick I was with a sinus infection the night before, I was able to get up and schedule my appointment first thing in the morning.  Everyone was professional when I got there seeing it was the day after the Holiday.  After seeing the Doctor I had my prescriptions in my hand within the half hour.  Thank you so much for your care you provided me as I feeling better already. I would recommend this provider.  Marguerite Phillips

1 year ago

What a great group of professionals at Urgent Care in Cromwell. Check in was easy. Front desk were courteous and explained procedures with ease. The PA was exceptional! I had a clogged ear (so annoying) and she took her time using multiple research based approaches and medical practices.  I am truly surprised at the personal touch for the individualized care. I would 1000% recommend this provider. Thank you all!

1 year ago

Just brought my boyfriend to urgent care because he wasent felling well. Avery and Dr. Hall were AMAZING. Such great patient care and beside manner!! It was a pleasure to be in their care!

1 year ago

Very professional and well-run clinic the staff is fantastic.

1 year ago

Lovely staff, clean facility. Happy to have this office nearby. I am pleased to say that the doctor was extremely thorough and the staff was quick to act on her suggestions.

1 year ago

This facility has the nicest staff, very helpful.

1 year ago

Morgan and the rest of the staff were wonderful.

1 year ago

Fast, thorough and professional.

1 year ago

I always come here for any work related injuries or personal ones, I live down the street. They always treat me fast and with respect and kindness., they truly care about your well-being.

1 year ago

This place was Very welcome and Polite

1 year ago

Excellent Staff and Technicians and Doctors. In and out in minutes. Great bunch!

1 year ago

Courteous staff and efficient and professional service

1 year ago

Friendly staff. Quick service

1 year ago

The doctor and staff was extremely nice! We as a family use this urgent care facility all the time. We are very happy with them!

1 year ago

Very good place for treatment if you’re injured

1 year ago

very good place it was really good experience staff is very friendly exellent service

1 year ago

Had an issue with my ear and made an appointment. Front desk lady, the EMT and the doctor are all so nice! Would definitely come here again. They all talk as if we’re friends. Very quick in and out as well

1 year ago

Very professional and nice. Smooth and quick.

1 year ago

The staff was very nice and courteous. The appointment went very well.

1 year ago

Excellent visit with the doctor. Wonderful staff. My wait time to check in was fast a simple. I would highly recommend Priority Urgent Care.

1 year ago

All the staff there were very professional. Knowledgeable and pleasant. Started feeling every ache and pain shortly after a MVA. Especially the headache. The xray tech was gentle. The PA/Susan was kind. My husband nor I, didn't have to make mention of any errors of any kind. Good place to go to. In and out (depending on why you're there)

1 year ago

Great job! Less wait time than a doctor's apptmnt. Very informative and kind. Would reccomend to anyone in Cromwell area. 😁

1 year ago

One of the best urgent cares I’ve been too. Efficient and so kind and helpful. I went in for an eye injury and they were just so helpful.

1 year ago

Not a lot of wait time and competent staff.

1 year ago

They took us 15 minutes prior to closing. Very through exam ans care. Thank you!

1 year ago

In and out! Professional wonderful service

1 year ago

Very thorough,very pleasant,and knowledgeable.Very pleased

1 year ago

Great facility. Knowledgeable and friendly staff

1 year ago

All staff were very friendly and professional. Thank you

1 year ago

Good they help me when I needed the most thankfully help with my breathing ect I’ll come to these guys more then just the ER get the job done and quickly

1 year ago

The Urgent care staff was friendly, place was clean. I was in and out in less than 15 minutes. I would recommend this place for you medical needs.

1 year ago

Staff and Dr. Fletcher were all very nice. It made my visit less stressful and I was very very comfortable with my care. Thank you all.

1 year ago

I was treated professionally, friendly staff, and the wait time was under 5 minutes (I went early morning), which to me is fantastic.

1 year ago

Very friendly staff

1 year ago

Fast and great care. Happy to have went there.

1 year ago

Nice and super friendly

1 year ago

Staff is competent, friendly and supportive. I feel well taken care of.

1 year ago

Make an appointment and you're in an out. This is the most efficient urgent care I've been to with attentive staff and they actually care about the patients. 10/10 would recommend.

1 year ago

Thank you for taking care of me ..I feel much better today!

1 year ago

Quick and comfortable service. Very appreciative. Thank you

1 year ago

Love this walk in urgent care. Great providers

1 year ago

Made an appointment for 9 am. Was seen with a very minimal wait time despite the office being quite busy. Staff were very friendly and helpful

1 year ago

Doctor's are so caring and take time to explain everything.

1 year ago

Caring staff, Friendly, professional. Hopefully I will kick this, whatever, got Me.

1 year ago

It was a short wait. All of the staff were very nice especially the Physicians assistant and the medical assistant. The process of a diagnosis and getting a prescription was simple but great

1 year ago

This places was clean, on time and very easy to work with for children and adults.

1 year ago

Everyone from the receptionist, to the nurse, to the doctor, were very kind and caring. Once I was called into the exam room, both the nurse and doctor were thorough and still got me in a very timely manner. Would definitely return!

1 year ago

Pleasant staff, quick in and out! Thank you

1 year ago

Very satisfied

1 year ago

Quick and easy process!

1 year ago

great job!!! fast..friendly...very helpful...will definitely use again if needed...great job to the staff..keep up the great work..truly appreciated...

1 year ago

Very professional and friendly staff. They do the best to give you the best possible care.

1 year ago

I was seen by Jessica. She was very thorough and explained everything. Thanks Jessica!! The check-in and vitals check also very smooth.

1 year ago

I went in with a bad cut in my hand. They took care of my injury quickly and professionally. The total time I was there was maybe 20 mins. I highly recommend.

1 year ago

Staff was welcoming and friendly. i was late for my appointment by 20 mins, but they still accommodated me and ensured I received the right care. Definitely thumbs up.

1 year ago

Appointment easy to book on website. Quick friendly service at check-in. Medical staff completed my physical professionally and efficiently.

1 year ago

Awesome staff. Very attentive and friendly. I travel out of my town for this location. They are that good.

1 year ago

Very friendly and caring staff, got seen quickly, thorough explanation of treatment.

1 year ago

Quick, professional and competent team.

1 year ago

Everyone was friendly. Got me in and out quick!

1 year ago

The staff is very pleasant and helpful. Registration is done on your phone by scanning a QR code. The clinician explains everything and keeps you informed.

1 year ago

Very kind, thorough and efficient The bed side manner was refreshing don’t see this too much alot of places

1 year ago

Excellent care.

1 year ago

Place was great I had an appointment did not wait staff was friendly and efficient My provider was excellent She was thorough and very easy to talk with Thanks for a good visit

1 year ago

Everything was amazing from start to finish, the receptionist was incredibly nice as well as the doctor, very impressed !! will definitely use in the future for my medical needs.

1 year ago

Took me in right away

1 year ago

I was so grateful to get my son into this office when his primary care couldn't see him for a couple weeks. Dr Susan was great, quick and even gave him a lollipop.

1 year ago

This was truly the best, most efficient, professional medical care I have ever experienced. I contracted COVID for the first time and man I felt terrible. Subsequent to filling out the admission documents via their online system which took less than five minutes I was immediately seen by the APRN. She could not have been more knowledgeable, caring and understood exactly what my systems were and provided me more information than I expected. I was prescribed a chest congestion inhibitor, a steroid and an inhaler which was immediately sent to my pharmacy. All my prescriptions were ready upon my arrival. Literally less than two hours after taking my medications I was able function after more than three days bedridden. This is coming from a man who worked over 35 years professionally and took only one sick day. Thank you all so much and I hope all that cross your paths are as fortunate as myself. God Bless 🙏, Charles!

1 year ago

I Absolutely Love your clinic. Always feel welcomed and so well taken care of! I used to work for the original Ct urgent care before you took over.. I'd absolutely work for you if you had the opportunity open! Excellent place.. thanks so much... Always so kind!

1 year ago

Super nice and fast and helpful

1 year ago

There was an issue with the Newington office to get a x-ray. The tech called out to they referred me to Cromwell. They gave me an extra half hour timeslot to get there. This staff was kind, courteous, caring it was clean and they stepped up to the plate when I couldn’t get an appointment with my doctor when I had called it 8 o’clock this morning and when I was in with urgent care, my doctors office finally called and they’re gonna do a chest x-ray and I said look at I couldn’t wait. I’ve been on medication since Wednesday and I’ve been on three medication’s and I’m not feeling any better so I did get two other, scripts from urgent care, but I feel so much better with the nebulizer treatment. They gave me compared to what I have at home so thank you so much. I will definitely use you again and refer you to everybody I know.

1 year ago

They were very caring, very efficient. They did an amazing job assessing my situation and called to follow up. Very much appreciated 👏

1 year ago

Best urgent care I’ve ever been to 💯

1 year ago

Best urgent care experience I’ve had. Quick, efficient, professional, and courteous. Highly recommend!

1 year ago

Quick, compassionate and thorough.

1 year ago

Staff is very welcoming and attentive. Came in to get a physical for my daughter so she can start preschool. Going anywhere with 3 kids under 4 can be very nerve wrecking but the staff here was super friendly and patient. Got us in and out. Highly recommend them

1 year ago

Easy to schedule online. Very pleased with quality of care.

1 year ago

Excellent service and care. PA was wonderful!! Highly recommend!!!

1 year ago

I needed to come in for testing, and the entire team was so lovely. Extremely hygienic facility with very efficient staff. Highly recommend this branch if you are in need of care

1 year ago

The clinic was amazing. Very simple to schedule my appointment online.  They were on time also very kind and compassionate.  I feel extremely comfortable with my diagnosis. Can’t wait to start feeling better.

1 year ago

Pleasant staff, quick results and clear explanation

1 year ago

They were all vary helpful.

1 year ago

Very fast and efficient!!

1 year ago

They took me as a walk in and readily saw me. Wait time was short. Staff were friendly and respectful as always. Great front office staff and fantastic Dr. The Dr. was very helpful, competent and detailed oriented. Great bedside manners-made me feel welcomed and very comfortable.

1 year ago

Fast service and nice people

1 year ago

This urgent care is the best around… the staff is wonderful and helpful… would recommend this practice to everyone

1 year ago

Very nice people highly recommend

1 year ago

I was so impressed with the staff and Dr. at Priority Urgent Care. Everyone was professional and pleasant. I received prompt and excellent medical care as well. Priority is the only walk in clinic I will choose going forward.

1 year ago

Great service! Friendly staff

1 year ago

Excellent. Very responsive to my symptoms and understanding my discomfort. Highly recommend.

1 year ago

Very professional. I made an appointment and had a short wait. I was very pleased with the service I received.

1 year ago

Staff were courteous and pleasant is a very short wait. The PA was kind and thorough.

1 year ago

Very professional very time efficient recommend to anybody that’s moving in a timely fashion

1 year ago

Stopped to have our son seen for bad cough. They treated him very quickly and all the staff was very kind and helpful. In and out in less than 30 minutes.

1 year ago

came into office waited 15 minutes tops . Staff friendly and knowledgeable. would highly recommend

1 year ago

Super fast, kind & thorough.

1 year ago

Great staff and doctors!! You're in and out in a timely manner and taken care of thoroughly. Definitely recommend.

1 year ago

Front desk secretary extremely friendly and helpful! The doctor very nice as well!

1 year ago

Got an appt right away, short wait, excellent doc

1 year ago

Wonderful team of schedulers, techs and PAs. I would definitely choose Priority again.

1 year ago

Staff was extremely helpful and courteous. Dr. Aldo was very attentive to my needs and I felt treated with old school respect.