Overall Rating

Total Reviews: 118

4.7 

26 days ago

Everyone was wonderful! The PA and office staff were very friendly. My PA diagnosed and prescribed. Very happy

30 days ago

Very knowledgeable and helped me. Wait not too long.

1 month ago

I went to PrimeHealth Urgent Care for an upper respiratory infection. I have to say that their service was impeccable. Friendly staff and friendly doctor.

1 month ago

The ladies working there were efficient and kind. I had made an appointment and they took me back on time and I was only in the room for a few minutes before the provider came to diagnose my illness. The entire process took approximately 40-45 minutes. I would highly recommend.

1 month ago

I had a great and speedy experience at PrimeHealth Urgent Care in Sarasota. I am from Canada and was fully expecting a long wait and complications with insurance etc... but I was in and out in less than half an hour, a prescription had been sent to the pharmacy and I was on my way to pick up medication. The young lady at the front desk was very sweet and helpful, Janet (I think she was a nurse) was super personable, and my doctor (forgive me I've forgotten his name) was also wonderful. I was very impressed with the whole experience. Thank you so much!

1 month ago

I'm on vacation and injured my foot. Quickly made an online appointment for the next morning when I realized it hurt to talk. Janet was very expedient in getting me checked in. Natalie was super friendly when checking my vitals and made me laugh a lot while asking initial assessment questions. Lee was extremely thorough and informative. What an excellent care team!

1 month ago

Dr. Lee was so caring and patient with all of my questions and concerns. Highly recommended!

1 month ago

On vacation and needed a Quick look at my eyes - walked in and Kelly, Natalie, and Dr. Dylan took care of me quickly and efficiently! Even though I’m from out of town, they made me feel comfortable and right at home.

1 month ago

This is the second time I’ve been to this facility and both times I’ve had a good experience. The wait and check in time was short and efficient. The medical staff listened closely to what I said and prescribed medicine. They were very personable and made a point to say they hoped I felt better. I was in and out in 45 minutes total.

1 month ago

Very efficient. Friendly staff

1 month ago

I called to see if I needed an appointment for a pre-op checkup and EKG. Much to my surprise they actually answered the phone! So many other locations I tried did not bother to answer the phone nor did they ever bother to call back. The location was friendly, bright cheerful and clean. The doctor in charge was very friendly and professional. He called me back today and said that all tests were in and he was sending my surgery clearance to my surgeon. I would definitely recommend them.

2 month ago

Excellent care the two times I’ve been there. Caring staff

2 month ago

Love this place! They are quick and accurate! You are greeted with a smile and your wait time is less than 15 mins. This is my number one urgent care!

2 month ago

Excellent care, in and out quickly. MA Natalie was very personal made me felt heard. Dr. Lee-Dylan Locke explained to me my issue in detail. Very patient with all my questions.

2 month ago

I was seen promptly today. The receptionist and the medical assistant were very caring and professional. Lee was also very professional and helpful.

2 month ago

This was an all around great experience from the front desk, the nurse, and then to Dr.Lee. They were all so friendly and took their time and were very caring. The place was clean and I was seen right away. I would highly recommend Prime Health. They also see children which is a plus too!

2 month ago

This was my second time going to this facility and it was first class. All of the staff was kind and caring. Highly recommend anyone to go there when your not feeling well.

2 month ago

Excellent service. This is my family's go to urgent care. Staff is always very friendly and the doctors very caring and attentive. A special thanks to Daisy, Natalie and doctor Lee for you care on my latest visit.

2 month ago

Respect, accountability, integrity professional at all levels of interactions

2 month ago

Staff was wonderful! I appreciate the help

2 month ago

Excellent quick professional experience

2 month ago

(Translated by Google) The attention was fast and very cordial... from the reception to the Dr who treated us. (Original) La atención fue rápida y muy cordial... desde la recepción hasta la Dra que nos atendió.

2 month ago

All the staff were very friendly and helpful. I would highly recommend this Urgent Care office. I've been to see them three times now and each time have been seen very quickly and efficiently.

2 month ago

Kayla, Kelly and Yanet and Dr Lee great Team had me in and out very quickly. Thank you to all of you! ??????

2 month ago

Great team!

3 month ago

Smiles and what can we do for you. I felt very cared for and Confident that they would help my grandson who was very sick. Got the right medicines and starting to feel better already

3 month ago

Fractured rib forced me to come in…all discussed and xray completed in less than 90 minutes

3 month ago

I have to retrieved my previous review since I havea a very dissapointed experience after I was prescribed in Jan-29-2024 medication to treat an urinary infection despite the urine test show negative.I was adviced to see an urologist if after taking the medication I continue with the symptoms.The PA gave me print out searched in google with the name of the urologist when I called they told me to ask for a referal so I emailed the PA twice with no response then I sent a message through their app and got no response.Finally I called the office 3 times and spoke to one of the staff who told that he will inform the PA but never received a response.I made a final telephone call and spoke to one of the staff who took note of my name and told me that I will receive a call soon,it never happened.This is really a very poor customer service and careless treatment to a patient.

3 month ago

Best Urgent care ever! They take great care of me and always know how to fix me. Amy, Yanet, LeAnn, Kayla are the best crew.

3 month ago

My first time at PrimeHealth Urgent Care was an excellent experience. The staff was friendly and went out of there way to provide great care. I Hope I don't have to come back anytime soon but if I do I will certainly go here again.

3 month ago

(Translated by Google) The A1 Attention From the Girl at the Reception, the Doctor's Assistant and the Doctor, You Really Don't Get Such Wonderful Attention in Many Urgentcare, We Left Very Pleased (Original) La Atencion A1 Desde La Muchacha de la Recepción, el Asistente del Médico y La Dra, de Verdad Que Una Atencion Asi de Maravillosa, No La Consigues en Muchos Urgentcare, Salimos Muy Complacidos

3 month ago

(Translated by Google) Excellent attention. Everyone very friendly and professional. Excellent human quality. (Original) Excelente atención. Todos muy amables y profesionales. Excelente calidad humana.

3 month ago

Lee was a very pleasant and caring PA and listened carefully to my problem with dry eyes from cataract surgery.

3 month ago

Great people and fast. Was very impressed...

3 month ago

the ladies at the front desk are so nice and welcoming. usually there is no wait which is very nice. the doctors are helpful and seem genuine. this is the only urgent care i will go to

3 month ago

Fantastic service

3 month ago

Excellent attention

3 month ago

This place is great. The nurses, doctors and staff are all amazing! In and out in less than an hour any time I’ve ever been here.

3 month ago

Service was tremendous. Great people skills. Enjoyed getting stitches there Haha including the return trip to remove the staples.

3 month ago

Very good

3 month ago

Thank you for working on Sunday. Great service Amy , Janet And Natalie. Thanks for taking care of me today.

3 month ago

Great place

3 month ago

Just a good on the mark experience

3 month ago

We had a great experience start to finish! The entire team was very professional and Janet especially was extremely helpful and gentle! They solved our problem and got us on our way quickly!

3 month ago

Everyone was awesome! I can’t wait for the office to open in Port Charlotte in Feb. of 2024.

3 month ago

I just had a very pleasant experience while visiting this clinic I was feeling very sick and as I walked in, I was greeted very promptly and with care. After I checked in, I got put into a room and the doctor came pretty quickly and addressed our needs. I walked out with the right medicine and by the evening I already felt much better. I have been here before and it’s always a pleasant experience so I decided to write a review today, Thankful for the entire staff members for such great work and a friendly atmosphere. The helpful atmosphere stands out and it’s highly appreciated, Special thanks to Yanet for making us feel comfortable as well. This is definitely our go to clinic for our entire family

3 month ago

This clinic is amazing. We constantly send my employees and family members here. They are amazing: from LeAnn (front desk) and Yanet (wonderful medical assistant) who are both sweet, professional, courteous, friendly, very knowledgeable and a pleasure to communicate with to David (provider) who we can’t say enough good things about, he Listened to all our needs and gave us a very good professional Solution to our situation. We will be coming back here as we have for a while now. Highly recommend this clinic to everyone.

3 month ago

Absolutely amazing service. The staff was so friendly and got me in so timely. Highly recommend!

3 month ago

Staff was friendly and very helpful and took time to explain everything before they did anything. I was pleasantly surprised because it was the end of the day on a Holiday

3 month ago

Such a wonderful group who cares about you and your family!

3 month ago

Quick and friendly service!! Exactly what I needed!

4 month ago

Excellent care for my wife Janet. Staff was very friendly. Alex Z took his time and ordered a CT scan. Had broken ribs and a collapsed lung. Highly recommend Alex and the team!

4 month ago

BROUGHT IN OUR FATHER WITH A SKIN WOUND ON HIS LEG. NURSE, JANYT AND DR. ALEX WERE VERY PERSONABLE, THROUGH, AND ANSWERED ALL OF OUR QUESTIONS. VERY IMPRESSED WITH THE VISIT!!!!

4 month ago

Just left their practice and I had a very pleasant experience from start to finish. Alena was warm and welcoming once I walked in the front doors. Alex was a very down to earth Doctor who took his time and didn’t simply try to ‘turn and burn me’ to move on to the next patient. Thank you to all the staff for their professionalism!

5 month ago

(Translated by Google) Very good attention received from the assistants and from the doctor himself.... it was very helpful to have visited them today. (Original) Muy buena atención recibida por parte de las asistentes y por el propio doctor .... fue de muy buena ayuda haberlos visitado hoy.

6 month ago

Excellent attention. I recommended this urgent care. They have great nurse and doctor.

6 month ago

The care I received was excellent Dr. Mike was terrific. Natalie took all my information and vitals and did a great job and Josie was absolutely perfect at the desk. She was super and getting me in and getting me into a room and taking away an enormous amount of my stress, the moment I enter the building I was very pleased with my results and plan to come back again when I have issues.

6 month ago

Researched a few urgent centers in the area, and this one by far is the best! New patient forms available online to complete and appointment scheduling is also online! What a time saver! When I arrived earlier this week, I was greeted promptly, and with friendly service. Waited less than 5 minutes, and was seen by Dr. Alfonso Espinel. He’s amazing! Attention to detail, friendly, caring and respectful! The services at this facility are excellent! Found my new urgent ? care place. A BIG thank you to the staff and Dr. Alfonso Espinel. I’m now on the road to recovery!

6 month ago

Went in for a fracture and was seen immediately by Dr Locke and his wonderful med tech. I got wonderful, quick and detailed service and even a follow up call from the doctor! Will definitely be back!

6 month ago

The staff is always friendly and kind. The wait is short. I truly recommend this urgent care!

6 month ago

(Translated by Google) Good attention (Original) Buena atención

6 month ago

was visiting family. I had a little slip and fall so I went to this facility to get checked out and the staff was very professional and friendly. I absolutely recommend them.

6 month ago

An amazing experience we got in and out in an efficient and professional fashion. Natalie was amazing answering my 14 year olds questions.

6 month ago

If you were looking for a professional Urgent Care, look no further! From the moment I walked in the door the greeting was priceless. You knew immediately that they were there to help. The nurse on staff during my visit was truly priceless. Just with conversation she eases your pain. The physician on staff truly knows his stuff, got right to the point and solve the problem. All the questions I had asked had answers. I couldn’t be more happy with the service provided to me by this facility, I’ve definitely found my go to Urgent Care!

8 month ago

Josie and her staff have been such a wonderful help as we look to get student athletes in for their physicals and other forms. She is highly professional, the turnaround time is quick, and the cost is very reasonable. We are thankful for the services and treatment here and will definitely bring our student athletes back in the future!

9 month ago

My husband and I visited this urgent care office twice in 2 weeks. The staff was helpful, knowledgeable, friendly and caring. If you’re not feeling well I highly recommend being seen at the 5221 Clark Road office.

10 month ago

Excellent staff! They were very professional, caring, and efficient. I was able to walk in and be seen within minutes. If you're sick and don't want to wait all day to be seen and you value great service and cleanliness, this is the place to go.

10 month ago

This place was awesome! Exceptional patient care from the moment I walked in. Naomi at the front desk was extremely helpful, kind, and informative! She took the time to hear me out about my concerns and promptly got me back to see the provider. HIGHLY RECOMMEND this establishment and its staff! :)

10 month ago

Fast, efficient and friendly! I would like to call out especially Jose, I believe she was a PA. She was friendly, light hearted and elevated the entire visit.

10 month ago

10 month ago

10 month ago

Took as much time as needed to listen and diagnose problem

1 year ago

Got some bug on our cruise and it settled in 7-8 days. Went here to get treatment and everyone was very professional. Front desk, PA, Dr, all excellent!

1 year ago

Amazing care from receptionist to technician to physician assistant - way better than what I got in the ER. Hopefully I won't need urgent care again but if I do I know where I'm going.

1 year ago

No one wants to be sick on vacation, but if you are, you should come to this location. We brought our son in with some gastrointestinal issues, and the staff couldn't have been nicer! From the check-in, which was super easy and friendly, to the medical assistant to the doctor himself everything was top-notch and put our minds at ease. Highly recommended if you are unfortunately sick in Florida.

2 year ago

From check-in with Jessica and intake with Medical Asst Alexis... Then P.A. Amy... It was a 5 star experience. Professional, kind and caring.