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29 days ago
To start as a new patient they made it extremely easy to get in and start the process and their communication is second to none. They always pick up the phone as well. They're very professional and nice. As far as the doctor goes she was amazing. Natalie Black was extremely professional and attentive. She actually listens and provides options and solutions. Even if you are struggling with certain things theres absolutely no judgements as I had faced by other doctors. She was the first doctor I felt comfortable with and happy. Through the initial week of starting with this office I feel better than I have in over a year. I highly recommend them!
1 month ago
My experience is with Dr. Kauffman at Psychiatry of the Palm Beaches. I do everything over telehealth and have developed - what I think is - a great relationship with Dr. Kauffman and Tiffany. They are both fantastic and empathetic people, and my experience absolutely leads me to believe that when you are mentally healthy and doing well that Dr. Kauffman recognizes that and works with you diligently and will listen to you while offering his professional opinion as well and adjust medication in your shared best interests. In my case, it was lowering medication from a previous provider because I showed signs it would help, and when I did improve, Dr. Kauffman acknowledged my improvements on his own and supported me. I am wishing Dr. Kauffman a great remainder of his career!
2 month ago
I don’t even know where to begin! This group and Carl, who is my provider and the rest of his team have been absolutely amazing! Where no one else could help me they are there every single time! Very consistent, very thorough & extremely knowledgeable in their field. They work with you on every level they go out of their way to find a way to make me feel better about living NEXT LEVEL. I recommend Carl, his team and this group highly! Honestly, I think you’d be doing an injustice to yourself and your loved ones if you’re considering them & you don’t give them a try… Hats off to Psychiatry of the Palm Beaches!
3 month ago
A wonderful experience. Natalie was attentive and caring.
4 month ago
Absolutely wonderful, Their Team is Kind & Respectful, understanding very knowledgeable I highly recommend. Anyone needing help to reach out to them. Thank you All for everything you do.
4 month ago
Tiffany provides exceptional customer service. She is always friendly and follows up each time we need assistance. Carl is consistently pleasant to work with. During our virtual meetings, he displays genuine concern and provides very helpful coping techniques. We are very pleased with the service from everyone involved.
6 month ago
Noel answers the phone and does SO much more behind the scene. My Doctor is the "most awesomeness" Dr Carl. He is patient, professional and pleasant and has an uncanny ability to help me even INdirectly as well obviously. However, his secret weapon is Noel. He respects her and she respects him. They ARE a team to help patients heal. I think of Noel as a gateway to Dr Carl.... I'm that... talking to her about questions regarding appointments or medication, INSTANTLY is reassuring and calming and let's me know, without a doubt that I picked the right team.... to make life better. Noel is GENUINELY sweet. For real. I can tell she really.... really DOES care about me and my well-being. I like it when I have a reason to call her in-between appointments with my beloved Dr Carl. It's kind of like having my very own special mid-way "pick me up." I am sure she treats everyone the same.... but I like to think during a phone connection with her.... she's all mine. Noel.... if you are reading this.... don't change a thing.... just keep being a ray of sunshine in this crazy world. We need more of you. Thanks for listening.
8 month ago
Tiffany has been so kind and helpful. Thank you.
9 month ago
Tiffany is the one that helps me with all my appointments; from day one- she is very kind professional and patient over the phone. She pays attention to detail and is there for any questions I have. Excellent customer service!! Dr. Kaufman is very frank but really knows what he’s doing! He helped me in detail with the right combination of meds. I am actually back to myself, feeling happy content and calm. Thank you, Dr. Kaufman and Staff!! 🫶🏽
11 month ago
Let's start with Rita, who scheduled my initial appointment to see Dr. Carl Brescia for my son's first appointment. She went above and beyond with her exceptional customer service. Dr. Brescia was able to get my son to open up. He has a wealth of knowledge, and my son is actually looking forward to future appointments. Thanks to Ms. Tiffany at the Jacksonville location who is setting my son up for success being the liaison between my son and his doctor. She is the most kindest, and helpful person. What a great team of professionals. We are grateful.
12 month ago
My first experience with a psychiatrist was with Dr. Kaufman at Psychiatry of the Palm Beaches Jacksonville. I admire how he effortlessly created a comfortable environment and put me at ease. After just one visit, I finally feel validated in my experiences. I look forward to working with him and his team as time goes on.
12 month ago
My son has suffered since childhood with several psychiatric illnesses. He has been treated by numerous, renowned psychiatrists and clinical psychologists. I am a medical professional...received an Ivy League doctorate, and hospital-trained at major medical centers. So, believe me when I recommend Carl Brescia as the best psychiatric professional...better than those at Harvard's McLean Hospital, better than the best New York City psychiatrists. The reasons: knowledge of medications, the kindest demeanor, keeps his word, the most careful and knowledgeable practitioner. AND Unlike most psychiatric professionals, he has an incredible staff including but not limited to his precious staff members, Noel and Tiffany. My son and I would like to take this opportunity to thank you for saving him, and your continuing treatment efforts.
12 month ago
I’ve always seen psychiatrist and therapist for quite some time since around the age of 15 going on 35. I never thought I would be in a point of my life where I had to get back to finding myself again after so many years of hard work. But after traumatic injury in 2019 it now led me to find Dr. Kaufman, with his support his compassion and understanding he is truly changed my life for the better. My husband says that he could give this man a hug. He is nonjudgmental, and he will just listen to whatever you have to say. Even though medication is involved, he truly embraces the therapeutic side of his job as well, And shows empathy in the emotions that are being expressed. If you are truly looking for somebody, they can just help you get back to the normal life you want to live. I promise you look nowhere else. Dr. Kaufman is truly amazing at what he does if you just listen to him.
12 month ago
I haven't had an appointment yet. I was contacted them to schedule an appointment for a family member. Rita got us scheduled and she have the best customer service skills and trust me I have called around to other places. The most beautiful personality that was needed to make this appointment going above and beyond. Thank you, Rita!
1 year ago
When I first contacted Psychiatry of the Palm Beaches I was basically paralyzed by frequent anxiety attacks, frustration and basically unable to function at any level. I had worked with a psychiatrist and psychologist before and decided that at my age I needed to do something right away to break out of this vicious cycle that I was in. I looked online and decided to call Psychiatry of the Palm Beaches. I was assigned to Carl Brescia using Telehealth instead of in person, at first I was concerned about doing it online but actually realized right away that it was perfect for me at that time since I had become phobic about going places. Carl was great from the start and make it very easy for me to decide to accept his help and also to decide to help myself. Carl was friendly, enthusiastic about working with me, not judgmental about my problems and very encouraging. I felt empowered to make the necessary changes. His ‘homework’ assignments really helped me break the impasse that I was in, to learn that small changes over time become major changes - I didn’t need to change everything at once but incrementally. I was amazed how quickly I began to feel better and not have to rely on medication to make it through the day. In less than a year I was back to being a functioning person again.
1 year ago
I've begun working with Carl and he's incredibly kind, patient, and very, very understanding. I'm someone who has a lot of trauma and being with a provider who is willing to listen and work through issues with me makes all the difference.
1 year ago
This practice has been a part of our family treatment team for six months and we could not be more satisfied. After researching many practices and Drs and trying several them over the years, we were thankful to be able to land at what was our first choice to begin with. We didn't start with PPBs because of insurance but after such dissatisfaction over the years decided it would be worth a try. We do not regret the decision and cannot imagine leaving. From the first call to schedule the initial consultation, up to our most recent engagement, the service received is 5 star plus. The level of skill and insight from the providers, and the care, interest, and good old fashioned politeness from everyone we've engaged with cannot be overstated. Our family has had the pleasure of visiting with 3 Drs in the PPBs practice and not only them but all staff are first class in delivering their service. In particular, the Jacksonville, Wellington, and Boynton locations. Ease of scheduling 5+ Courteousness 5+ Dr attentiveness 5+ Responsiveness 5+++++++++ Follow-up 5+ Our experience is that this practice is a rare jewel. We are beyond thankful!
1 year ago
The psychiatrist i see and the staff are awesome. So friendly and very helpful...they are just amazing..
1 year ago
Just had my first visit with Carl. He is so easy-going and understanding, makes you want to open up. Highly recommend for my fellow Jacksonville ppl Go Jaguars !!
1 year ago
Look no further! My experience was TOP-NOTCH! The practice is extremely organized, friendly and professional! The therapist was fantastic! Comparatively speaking, this practice is my new “go-to”!
1 year ago
I started going to Psychiatry of the Palm Beaches a little over a year ago, and the help I’ve received is absolutely second to none. It didn’t matter what provider I met with they all are extremely great at what they do and you can tell they care about you on a personal level. If there’s something you want to adjust or change with your medication you can get in contact with them practically immediately and tell them what’s going on, they are simply the best. If you’re looking for a psychiatrist this is absolutely the place to go!