Google 
Direct Review
19 days ago
They are quick and thorough.
20 days ago
Loved it! Fast, easy, simple. First time there and my concern were resolved immediately. Highly recommend it!
26 days ago
(Translated by Google) Excellent place. I received prompt service and the staff was very friendly. 100% recommended. (Original) Excelente lugar, me atendieron rápido y el personal muy amable. 100% recomendado.
28 days ago
Thank you so much for taking care of our daughter tonight. We really appreciate your staff saw her almost at closing time. She was in so much pain. It turned out to be Strep Throat. Thank you again. Very attentive staff will definitely look forward to choosing Priority Urgent Care for our next urgent care matters. Will definitely recommend to all our family and friends.
1 month ago
Priority Urgent Care always provides excellent and prompt care. Our family has been using them for years—their team of providers are caring and always listen to their patients.
1 month ago
Family owned by emergency room physicians. Staff hand picked with good and caring people. Owners and their family have been taking care of myself, my wife and my daughters for years.
2 month ago
This was my first visit. I was so happy with the easy process of checking in, all the women were exceptional in the front office and the PA was very nice, listened to my concerns and my visit was very short. Totally impressed with the whole process
2 month ago
Staff was friendly and helpful and we were seen quickly.
2 month ago
I got the best care here. I was in a lot of pain from a cyst and they were able to take care of it quickly for me, the doctors and staff couldn’t have been nicer and were considerate of the pain I was in when they were taking care of numbing and draining, I’ve had these before and honestly I’ve never had a doctor do it so well. I absolutely loved this place and this will be my #1 urgent care from now on. They also gave me a referral so I could get the underlying problem looked at, I’ve had this done a number of times at other places before and didn’t even know I could go see a specialist for it. It was very holistic care. To the staff, thank you so much! You knocked it out of the park and made someone with bad medical anxiety feel more comfortable than I ever have.
2 month ago
I must compliment the Staff and Caregivers at Priority Urgent Care. They were efficient, thorough and did not hesitate to turn every stone over to provide a diagnosis. They have me back to getting healthy, much appreciated!
2 month ago
Very polite staff, had me in and out of there fairly quickly but I didn't feel rushed, or unimportant. They came to a quick diagnosis and treatment plan and smoothly sent me on my way.
2 month ago
Easy scheduling and friendly staff
2 month ago
Staff was very friendly and engaging. We did not have an appointment but we were still seen very shortly after checking in. From start to finish it took about an hour - the efficiency of the staff was much appreciated.
2 month ago
Super fast & all the staff was super friendly and nice
2 month ago
They were so professional and kind. The place was so clean. The service was great. The waiting time was very short, and they tended to us quickly.
2 month ago
A wonderful experience with extremely polite and courteous staff.
2 month ago
Very friendly, tentative, respectful over a great experience. I would recommend to anyone. Thank you very much
2 month ago
Everyone was very nice and helpful.
2 month ago
Infant was seen and handled with care. We made an appointment and were seen on time. The waiting room and patient room was clean and staff were accommodating and welcoming. We felt comfortable and heard by the doctor and all our needs and concerns were met at our visit!
2 month ago
They were quick and effective. Will definitely return if needed. Highly recommend
2 month ago
Very Friendly at front desk, assistant, and PA. Prompt service and clean facilities.
2 month ago
Quick, clean office, friendly stuff
2 month ago
Got a appt for the next day. Online sign up for new patients was user friendly. When I got there I was taken right in at my appt time. Courteous staff. Doctor was efficient and friendly. Explained before, during, and after my procedures. Will use this facility again!!
2 month ago
Staff was nice and visit went quickly
2 month ago
Amazing staff and provider.
2 month ago
It was fast and got to the problem fast on the same day
2 month ago
Had to get some stitches. Staff was super friendly and took good care of me. Would come back anytime I need to
2 month ago
Very nice place! Doctor and staff were awesome!
2 month ago
The entire staff was very friendly and caring!
2 month ago
Easy making an appointment for the next day morning. NP was excellent, easy in and easy out.
2 month ago
The staff was really nice, respectful, and understanding.
2 month ago
I was impressed with the very short wait time. Staff was helpful and courteous. Waiting area was bright and cheerful and spotlessly clean. Most importantly of all the medical attention was prompt and professional.
2 month ago
Great communication with staff. Dawn did a great job explaining dosages and options.Had been dealing with poison oak for a week and needed relief from the itching. Making the appointment was a breeze, staff was helpful and courteous. Nursing staff found an additional skin infection, called in my prescriptions and I was out twenty-five minutes after I arrived. Great experience!
2 month ago
I had an appointment and was taken in on time. The staff was very friendly. The PA was very professional and empathetic. I had an x ray done and was treated great. I was very impressed. I was out of there in less than an hour.
2 month ago
Office wait a bit but once seen went quick
2 month ago
Great service. They helped me immensely and explained everything about any question that I had. My insurance wasn't covering my visit but this place is worth the walk in.
3 month ago
Took me early, pleasant staff and quick service.
3 month ago
Wonderful service from the initial booking online to check in at the office. The entire staff was kind, compassionate and really took the time to hear my concerns. Highly recommended!
3 month ago
Fast, easy to talk to, all staff was very kind
3 month ago
The staff was very friendly and professional, thank you all
3 month ago
They were kind and took good care of my daughter
3 month ago
Very friendly and pleasant, but quick efficient service.
3 month ago
I loved it went in because I couldn’t hold this toothache nomore made an appointment online came to my appointment. I see exactly at 3:50. They saw that it was an abscess gave me an anabiotic’s ibuprofen and Tylenol and I really think them now the hard part taking this damn tooth out.lol very good first time here
3 month ago
Very kind and knowledgeable I registered on line and was taken right in
3 month ago
Was greeted quickly, registration took only minutes, desk staff was kind efficient and sympathetic to my issue Nurse took me in in minuets prepared me for Dr. Dr was knowledgeable and understanding went above and beyond what was expected.
3 month ago
It was very nice to have the at home visit. So much more comfort being at home. Thank you.
3 month ago
Friendly and quick, X-rays , minor surgery (foreign object) and everything needed for an injured finger. Dr was very nice and patient. Haven't been since Covid and was much easier to get in. Good place for non ER issues, Would recommend.
3 month ago
NP Brianna provided excellent care! Bandaged my lacerated arm in no time 🙂
3 month ago
I scheduled my appointment online and it was very easy. Really good service. The doctor saw me on time and took her time to explain my situation. I’ll definitely come back if I have to.
3 month ago
Awesome service for my 90 yr old Dad unable to hear b/c of impacted wax👍🏻. Thank You for removing debris so he can hear!
3 month ago
THEY WE VERY COMPASSIONATE WITH MY. I STILL FEEL LOUSY. BUT I NEED TO LET THE MED WORK. THANK YOU ALL SO MUCH.
3 month ago
The PA who treated me was very skilled, kind and compassionate. The front desk receptionists and nurse were also very professional and friendly.
3 month ago
Urgent care from wonderful professionals. Awesome receptionists.
3 month ago
More than five stars, if I could post them, but I can't stress it enough of my happiness of having selected this place for my CDL recertification! I had a really positive experience here. The staff was not only professional but also incredibly patient and understanding. They helped make what could’ve been a stressful appointment much more manageable. I’m grateful for their care and attention — highly recommend if you want to be treated with respect and compassion. 🤗
3 month ago
I had a positive experience at Priority Urgent Care in Chicopee. The staff are very friendly and helpful. The wait time was minimal. The PA, Brian Daly, was kind and respectful. He answered my questions and offered advice, and made a referral to a specialist . I would definitely recommend this Urgent Care Center.
3 month ago
Was listened to. Felt respected. Concerns addressed
3 month ago
I was able to get an appointment for the next day online. I was seen on time, friendly staff, and very caring provider. I definitely recommend!
3 month ago
It was a good experience. I didn’t have any problems whatsoever…..
3 month ago
Professional clean and kind staff. Very impressed. Please consider this location!
3 month ago
From Sherry at patients intake, Hasia office manager and Brian the provider, the care was seamless, kind, respectful and very professional. Thank you so much.
3 month ago
Staff very polite and courteous. I got there around 10AM on a Saturday and there was no wait time to get called back. The staff were caring and compassionate. Had to wait about 30 minutes once I was in a room to see a provider. That said I was a walk in without an appointment so I actually expected a longer wait. The PA came in and was professional and kind. We talked about a few treatment options and he ensured that I would have medication ready to go should conservative treatment measures not work. Overall good experience especially when you’re going in not feeling well.
3 month ago
I sliced my finger with a box cutter that was pretty deep. I knew I needed stitches but didn't go that same day. The scheduling was very easy and quick and they got me in within the hour that I called. Because healing already started I didn't need sutures but my cut was cleaned up and liquid sutures were applied. The doctor was extremely nice and knowledgeable and today my finger is pretty much cleared up. I would definitely recommend priority Urgent Care for your minor Medical non-emergencies. I was only there for less than an hour. Had I gone to the emergency room I would have been there for God knows how long. Good job staff and doctors!
3 month ago
Hello, many thanks for a very good experience at Priority Urgent Care. Everyone was very pleasant and courteous. My provider was very knowledgeable and explained everything to me. Thank you so much! Sincerely, Marilyn O'Connor
3 month ago
Staff were efficient and very friendly. I was in and out in no time. The atmosphere is calm and it’s clean/modern. I’ll go back if I need to visit an urgent care again in the future.
3 month ago
The staff was very friendly and professional. Very clean ! I wish more doctors took the time and pride in caring for their patients like Dr. Gonzalez he was very patient with answering any questions I had went above and beyond to make me feel at ease with any concerns before I left ..thank you
3 month ago
The staff was very helpful and friendly. They resolved my hearing problem quickly and completely.
3 month ago
I’m new in town, and don’t yet have a primary care here. I needed to go to this urgent care twice in the past two weeks, and found it to be thorough, friendly, and overall a very positive experience
3 month ago
Front desk was really personable and P.A was very professional, fast and efficient. The X-Ray tec is extremely comforting' gentle and kind! Amazing people and heath services!
3 month ago
Excellent!
3 month ago
Needed an expedited physical for summer camp and they were awesome. The Dr was very personable and the facility was clean. In and out when we needed it. Glad to know they are there for future situations. Updated: I have now seen the same Dr twice, once yesterday for me and then before for my child. He really listens, thoroughly evaluated my concerns, gives great directive for follow up and has a warm and respectful bedside manner. It’s a 35 minute drive for me but this is my new go to.
3 month ago
Very efficient. Very friendly and helpful.
3 month ago
Super fast and kind service, very helpful with my problem. Can recommend!
4 month ago
Wait time was short. The staff was friendly and knowledgeable. I will recommend any and all to go there
4 month ago
Excellent care
4 month ago
The physician assistant we saw was very professional and incredibly thorough. I accompanied my father to his visit because he has dementia. The provider spoke to us both in a manner that we could decide on a resolution and plan together. It was by far the best experience I have ever had at an urgent care facility. The appointment itself was easy to schedule and the provider was on time. 5 ⭐️
4 month ago
I was in and out. Staff was very empathetic to my situation and kind. Highly recommend.
4 month ago
(Translated by Google) Making an appointment online is very convenient. Cheerful doctors and nurses are very helpful. After the appointment, they ask how you are and are interested. (Original) İnternetten randevu yapmak çok büyük kolaylık. Güler yüzlü doktorlar hemşireler çok yardımcı oluyorlar. Randevudan sonra soruyor ilgileniyorlar nasıl oldunuz diye.
4 month ago
Was treated professionally and curteously.
4 month ago
Easy navigation, kind people, efficient, answered all questions, seems knowledgable.
4 month ago
Staff and especially the doctor were very friendly and very thorough
4 month ago
They are so kind here. When I walked in I was greeted by a fantastic person Hasiah and she was knowledgeable and kind. The medical techs and Dr were also kind and I felt like they listened to me. I definitely would recommend this urgent care.
4 month ago
Very good. Front desk was very helpful and courteous when I arrived. Wasn’t a long wait at all in the waiting room or when actually in room. Everyone was great.
4 month ago
Love Dawn. She's so thorough and empathetic.
4 month ago
I needed an immediate diagnosis of my symptoms on a Sunday morning and got it. Didn't have to wait more than a few minutes before seeing a cheerful, competent nurse. The doctor came soon after with my diagnosis and a prescription.
4 month ago
Efficent good service.
4 month ago
Had an emergency. They took me right in. It was closer to the end of the day. The staff was very quick and friendly. The Doctor and the nurse that helped me were actually very funny. Made me feel at ease and helped me with my situathen. Would highly recommend
4 month ago
Fast in and out. Friendly staff. I come here for all my medical needs.
4 month ago
Awesome staff! They made my visit pleasant and I felt like they cared about my condition.
4 month ago
I went to a different urgent care and they denied me care because it was on the weekend and they couldn't confirm my blue cross blue shield insurance I decided to call priority urgent care and thank God I did they took care of me and ran my insurance on Monday very grateful it was very fast and the staff was really nice and place was really clean thanks again
4 month ago
Treated well
4 month ago
(Translated by Google) Excellent attention from all staff (Original) Excelente atención por parte de todo el personal
4 month ago
Friendly reception, clean waiting area, seen on time. The doctor was knowledgeable and thorough, and there was no sense of feeling rushed. He went out of his way to help. One of my best experiences when dealing with a dental infection. Highly recommend.
4 month ago
Fantastic experience! Everyone was pleasant and helpful. We were in and out in less than an hour!
4 month ago
Made an appointment online for my 2 year old who wasn’t feeling well. Got there for the appointment and the front desk was super helpful and friendly! Called us in immediately and the nurse was so kind and gentle with my daughter who is super shy! And then HUGE shout out to the PA Dawn who was fabulous with my daughter during her exam and was able to give us some answers on why she wasn’t feeling good. Great experience especially for a little sick 2 year old! Thank you for your help today Priority Urgent Care!
4 month ago
I called ahead and was told to come in. I was taking care right away. The staff was incredible thorough and kind a truly great experience. I will definitely be recommending to others!
4 month ago
I’m impressed with the kindness of everyone I encountered at this urgent care facility. I received good care and I was seen in a reasonable amount of time. The nurse practitioner whom I saw was knowledgeable and kind and listened to my concerns. The online registration process was easy.
4 month ago
Love, Love, Love it here. Dr. Kohanski took great care of me, she was friendly, funny and sooo nice and she reassured me during and after the procedure and walked me through the procedure every step of the way. I was in great hands she was the only one to help me after going to two different places that refused to remove what I thought was a cyst as told that was my prior diagnosis from elsewhere and learned that it was actually a abscess. If it wasn’t for her I would’ve sat there with that on my face till April of next year seeing as the place I was recommended to go was booked up. She said let’s see what we can do and she most certainly did just that I am forever grateful for her and her staff who were amazing, nice and friendly especially Abeer she was so funny and sweet and made me feel so comfortable her energy was amazing. I’d make the drive out there anytime just to get help from them. You come here your guaranteed great service this was my second time here and even when I brought my kids here I had an amazing experience. I’d recommend this urgent care to anyone 10/10
4 month ago
I was really curious about this place as it is NOT common to see a medical facility with such high rating. We decided to give it a try and had a GREAT experience. Everyone was great and friendly, the place was even cozy (extremely rare at a Urgent Care unit!!) and they didn't try to push medicine right away but rather, come to an agreement with us based on what felt best for us. :) Hoping all other urgent care and medical offices can keep up with this one!😁
4 month ago
Quick in and out. Staff are very friendly.
4 month ago
The staff was a delight to work with. The front office greeted me right away and began getting me checked in. The nurse was an absolute delight. Put me at ease and made me feel like a person, not just a patient. Same with the NP that saw me. I hope to never have to return but if I do need urgent care, I'll be there!
4 month ago
The staff were very pleasant, professional, and ensured all questions were answered to my satisfaction. Wait time was minimal, I was seen within 10 minutes of completing all necessary intake requirements.
4 month ago
Very good experience. Will go again when necessary.
4 month ago
I went here a few days ago for a broken toe. They were so nice....before, during and after the appointment. Melissa was so sweet to me while there and was so empathetic. After the appointment I had to call back and Beth was amazing!!!! This is the place to go if you need medical care!!!!!!!!!!!!!!
4 month ago
Front office staff was great, medical staff was great, we were seen quickly
4 month ago
Everyone was pleasant, skillful and efficient. No complaints!
4 month ago
Melissa the nurse was so good at her job, she could stab someone with a knife and they wouldn't feel it. Dr. Kohanski is very good, explains the why about the issue and cares. 500stars.
4 month ago
There's very little wait time. We got in and we got out. The stuff there is very friendly!
4 month ago
Check-in and scheduling was simple did all the pre appt paperwork online only had to give my id and insurance card whole thing took only like 30 minutes The provider was thorough and told me everything she was doing as she did it and answered all my questions
4 month ago
Called in with some questions about my insurance the receptionist was very thorough and helped me get a better understanding of my co pay. Made an appointment during that phone call, upon arrival i was taken in quickly and was evaluated by the Dr within 15 min of being there. Dr was prompt and professional and diagnosed me instantly with an ear infection. Prescribed me antibiotics and i was on my way, next time when needed i will return to this urgent care
4 month ago
Great service. Quite throughou visit. Accurate time when arrive for appointments.
4 month ago
I made an appointment over the phone and when I showed up for it, it wasn't in their system. Luckily they remembered me from our phonecall and took care of it.. I was in a room within 5 minutes after being checked in. I went in for an injured heel that I couldn't put any weight on. So, they did X-rays and it turned out it, I had a bruised bone with lots of swelling. They gave me the option of an air cast or just staying off my foot. So, I took the cast and they sent me on my way. I was in and out within an hour. They were very kind and knowledgeable! Thank you! 🙏🏻
4 month ago
Friendly staff and Dr. They were very helpful. Thank you!
4 month ago
Fantastic, quality care. Everyone there was great. I was in and out. Waited for probably one minute before I got in the room and was seen right away, prescription was filled right away as well. Best care I’ve had in a long time.
4 month ago
They helped me with my insurance in 2 minutes and then I was in the waiting room for 1 minute and talked to a nurse for 30 seconds and the doctor for 30 seconds . So from the time I walked in to the time I was done it was less than 5 minutes. And they helped me a lot I’m very grateful.
4 month ago
Fast and great treatment
4 month ago
Staff was amazing. Wait time was not long at all.
4 month ago
Wonderful place so pleasant & caring
4 month ago
In and out in 30 minutes. Highly recommend!
4 month ago
Very professional
4 month ago
Scheduling and Check in was easy. Overall I was on and out in about an hour or so. The care was wonderful. It was my first time here but if needed I would definitely return.
5 month ago
Doctor was very nice and very understanding
5 month ago
Fast, friendly and professional.
5 month ago
My niece had a cough for almost two weeks, she is 18 months young, the professionalism and the attentiveness of the staff and doctors is admirable, didn’t know they took children but they even have a small section with a tiny table and chairs, very cute, we were in an out in about 25 min, registration is done online so it’s fast and easy, I’m glad that this clinic is by my house now I don’t have to drive 25 minutes to Springfield, if I could I’d give it 10 stars.
5 month ago
Expedient and efficient operation. I was thoroughly impressed with the entire staff! I felt comfortable with the surroundings and confident my concerns were expertly addressed. I highly recommend this facility.
5 month ago
My experience here was great! Wait time was very short basically nonexistent! Doctor was very nice and she correctly and efficiently diagnosed what was going on with me and immediately told me what my next steps should be!
5 month ago
Everything went smooth from the very beginning to the end. They’re great and easy to talk with, Thank you.
5 month ago
Very efficient, caring, very clean, dr and staff were awesome !
5 month ago
My husband said everything was great. The staff was wonderful. Would definitely go back if we needed to
5 month ago
I was very happy with everyone there. Wait time was less than expected and everyone was very polite.
5 month ago
Excellent service and great bedside manner
5 month ago
Love this place even though there’s some in the area where I’m from, I travel to this one is specifically because they gave you the best service.
5 month ago
Staff was very friendly helpful. Only complaint is online registration is way too long. Too many duplicate questions
5 month ago
Reason for visit-severe cut on finger due to hedge trimmer, needed stitches. Scheduling was a breeze online! The receptionist would have helped me as well. She was very informed, intelligent, friendly and kind. The check-in was immediate. All staff was friendly, understanding, and kind. My worries were taken care of while meeting the staff, nurse-Michelle Navarro and then Dawn Kohanski, NP. Her care was superb!! Thank you everyone! I would definitely recommend this facility for non-critical emergencies.
5 month ago
The Doctor and staff were amazing , and helped me feel better quickly.
5 month ago
Made appointment online. Walked in checked in and sat for less than a minute and was called in. Provider came in under 5 mins and I left. Very quick and easy
5 month ago
Went in today for a work physical, Dr came in and explained everything that I would do, the exam went great and the Dr was really nice.
5 month ago
Amazing CARE! Very professional, knowledgeable, compassionate, expeditious and effective. Highly RECOMMENDED!
5 month ago
Went for a drug screens for work and the process was an easy in and out.
5 month ago
It was very quick and the staff there were absolutely amazing made me comfortable immediately And we’re actually making me laugh. They were completely different from other urgent cares that I’ve been to. This is definitely the only one that I will go to. it was also extremely clean
5 month ago
I had an urgent medical need and they were able to meet that need same day. All of the staff were friendly and outgoing. My provider offered a quick diagnosis with clear care instructions and I was in and out in 30 minutes. It’s only been one day and I am already feeling so much better.
5 month ago
I had a sore throat and the front office staff was very kind to me. I got an appointment the same day. The doctor gave me my test results in ten minutes and called in my prescription for antibiotics to my pharmacy.
5 month ago
My visit was great they help me out the best they can staff was great and gave me the right meds to make me feel geeat
5 month ago
Excellent staff super friendly!
5 month ago
(Translated by Google) Everything is fine, but I didn't receive the papers or the record on the same day. (Original) Todo bien pero no recibí los papeles o el récord el mismo día
5 month ago
Great staff ! Helped me better than my son’s primary care doc!! Impressed
5 month ago
Made the appointment for my father, he had a cough that wasn't going away. I like the ease of being able to make the appointment online. We were in and out in a little over a hour. During the exam the PA, Brian Daly, noticed something that needed urgent attention and stated we should go to the ER. I would say that is going above and beyond.. we listened and everything checked out for the good. I would definitely recommend Priority Care for quick hit issues.
5 month ago
Great experience from check in to x-Ray to diagnosis! Staff is great! Highly recommend using Priority One Urgent Care!!
5 month ago
I had a wonderful time at this urgent care despite being sick. The office was clean and organized, the staff were very helpful and kind, and the option to book an appointment was smooth and easy to use. The nurse who took my lung X-rays was very sweet and even helped me take my necklaces off! And the nurse who took my original intake was very kind and understanding of my symptoms. I felt heard by the staff at this practice, which was very comforting. I also had a pleasant experience with the doctor who was very compassionate and explained my treatment plan with me and answered all of my questions. The reception team up front was very welcoming and got me seen very quickly after I checked in. Thank you Priority Urgent Care!
5 month ago
The workers are nice got me in quickly and did a great job figuring out what was wrong and doing tests and got me on about my day
5 month ago
ECELLENT!!!! BEST.
5 month ago
Nurse and provider Maria were wonderful!
5 month ago
They were super quick , very friendly staff and the doctor was super informative and helpful ! Thank you 😊
5 month ago
Really friendly, responsive, and took great care of me!
5 month ago
Priority Urgent Care have me a really pleasant experience, everyone was so friendly and you can always check their availability by booking an appointment online!
5 month ago
Was treated swiftly and would recommend
5 month ago
It was fast almost no wait time and they did a great job on me
5 month ago
Everything was simple and on time!
5 month ago
Made an appointment for a shoulder issue. Staff at front desk was very friendly and welcoming. The PA that seen me was extremely helpful and informative to what my possible treatment options were and provided information for everything I was going to need for the next steps after my visit.
5 month ago
Friendly staff, very helpful and kind in a stressful situation. Came out feeling confident I can use the service again if needed
5 month ago
Beware of this place! If you are paying a copay, pay it cash if possible. They charged my debit card for the copay and almost a month later they charged me $200 more because supposedly my insurance didn’t pay. I called my medical insurance and they told me that the clinic never sent a bill. I NEVER AUTHORIZED THIS PEOPLE TO KEEP MY CARD ON THEIR RECORDS. CHARGE MY MEDICAL INSURANCE.NOT MY DEBIT CARD THIEFS!!!
5 month ago
Personal, private and thorough
5 month ago
You can tell this urgent care is on their game. Hope it continues!
5 month ago
Nurses were polite actually funny the doctor was completely thorough and explained everything and the x-ray technician did the same absolutely no complaints for me
5 month ago
Made appointment online. Was seen quickly and efficiently! In and out in 30 minutes.
5 month ago
I went to Priority urgent Care in Chicopee today. Called ahead and got an appt. Got there, very pleasant receptionist, and pretty quickly I was showed into a room. Pretty quickly after that, I had an x-ray. Waited in room for maybe another 15 mins then doc came in to explain results. I was taken care of efficiently, quickly and everyone was very pleasant. Sooooo much quicker and much more of a pleasant experience than having to go to an emergency room.
6 month ago
Fastest service at a medical centering ever received
6 month ago
They are awesome! I called in the evening and they still had an appointment left! They are on time and very nice! The nurse practitioner was very knowledgeable! My daughter is 14 and said how she liked that they actually care! It’s the best Urgent Care! Thanks again!
6 month ago
So happy with this urgent care. There are very thorough, prompt and friendly. If the need arises again, I will be sure to go to them.
6 month ago
Friendly and fast service. Would recommend friends and family.
6 month ago
It was super quick, easy, and i was out in less than 15min with a diagnosis and medications prescribed !
6 month ago
Absolutely 1000% satisfied with the service I was provided by the workers and the owner himself , they are for their patients and if I could leave a 25 star review I would , I walked in with nothing but pain and panic full of anxiety and they worked with me, were patient and understanding and all around amazing I would trust these people with my life and I couldn’t be more thankful and grateful to have such amazing people take care of me I am now leaving knowing I am all set and can get on with my life not in pain and panic anymore
6 month ago
Had painful burns on my legs and they gave me the proper way to take care of them. Google, you don't want these photos
6 month ago
Everyone was friendly, it was pretty quick I didn't expect it to be, because everywhere is very busy, and the doctor was amazing.😊
6 month ago
Recently came here with my 5 year old. All the staff members were friendly, polite, and wonderful with her. Would definitely recommend this urgent care to others!
6 month ago
All staff are very professional and friendly. They demonstrate a compassionate atmosphere. The assistant at the front dest is very helpful and polite. I needed to have an X-ray done and the Radiography Tech was so professional knowledgeable and well educated. She explained everything she would be doing and why. After my X-ray was complete and sent out to a radiologist, the result time was very reasonable. the NP obtained the results and explained in Layman”s terms what the X-Ray reveled. They compassionately referred me to advanced medical care. I highly recommend Priority Urgent Care, Chicopee MA. Receive professional, compassionate and knowledgeable care without the half day wait at the ER.
6 month ago
Excellent service. Professional and courteous employees
6 month ago
Very good and well done job
6 month ago
I was able to book a same day appointment. The process was smooth and effortless. When I showed up I was immediately greeted. I was really and still I was called in within 3 minutes and seen within 7 mins. The entire staff was amazing!
6 month ago
Was taken seriously due to the nature of the issue (high heart rate), but wait was inconsistent. Sometimes they came right away and other times there was a little wait. But the times I was waiting were manageable. Ambulance ended up coming fairly quickly
6 month ago
They helped a ton!
6 month ago
Excellent service. Nice workers
6 month ago
both me & my little one were diagnosed with influenza type B! here yesterday something we went to the hospital & they didn’t treat 9hrs & in just 1 hr we were out of there with medicine & the correct care! Thankful for this place super close to home too!
6 month ago
Quick service and very kind doctors who helped my scratched cornea instantly!
6 month ago
Everyone there was kind and patient. I had lost my voice, but the staff took the time to get all my information and care for my needs. I was able to get an on-site chest xray, and great aftercare information. It was clean and my wait was less than an hour.
6 month ago
Excellent! Make me feel good 😊 my first time in this place and thank you ☀️
6 month ago
Very impressed with Priority Care! Place was clean, everyone was very pleasant to talk to and was very comfortable with Doctor! Glad to know there's (quick) quality health care close to home.
6 month ago
Very friendly and quick. Got the fishing hook out with out a lot of pain.
6 month ago
professional and very efficient. all staff was incredibly helpful.
6 month ago
Super easy and quick
6 month ago
Probably the quickest experience I’ve had at an Urgent Care. I set up an online appointment and filled all forms out before I got there so check-in was a breeze. The doctors were incredibly friendly and efficient. Will be back for future ailments
6 month ago
From the courteous front desk staff, to the friendly medical assistant, and then seen by a wonderful attentive doctor with a great sense of humor. It by far was one of the most pleasant experiences I have ever had at any urgent care! They were all so kind! Thank you guys for all you do!
6 month ago
Quality from the front desk to the doctor was excellent, professionalism in all interactions. Felt confident in recommendations and care that was received thank you so much!!
6 month ago
I have had the best medical experience I've ever had here. Very friendly and professional, they are model caregivers and health professionals
6 month ago
Been here 3 times and have NEVER been disappointed! Extremely quick in and out and NOT at the cost of being thoroughly cared for! Everyone from checking in to the medical assistant and doc were extremely good at their jobs and super understanding and friendly. Love this place!! Recommend EVERY TIME!! 10/10
6 month ago
The Priority Urgent Care in Chicopee is the best I've encountered. Kind folks, from the receptionist to the nurses to the nurse practitioners. And all of them so knowledgeable! They really listen, ask all the right questions and are informed and wise. They cater the care to the individual and don't make you feel rushed while at the simultaneously keeping things moving to serve everyone. Thanks for being there for me today!
6 month ago
Great service. Wonderful care. Brian was super
6 month ago
Excellent! No waiting, courteous and knowledgeable personnel and, most importantly, solved my clogged ear issue!
6 month ago
My daughter was sick for 6days before coming and finding out she has bronchitis
6 month ago
Excellent urgent care! I made an appointment very easily the night before and when I arrived, I was seen within a half hour of waiting. The staff were very nice and worked very hard to move patients through quickly. The doctor I saw was kind and thorough and explained things well. Highly recommend making an appointment ahead of time rather than walking in.
6 month ago
Fast, easy check in process. Super helpful, friendly staff. I was SO happy they’re open on Sundays. It would’ve been rough waiting til Monday to see my PCP.
6 month ago
I feel 100% betters
6 month ago
Very prompt professional service. Highly recommended
6 month ago
I am so impressed with Priority Urgent Care in Chicope!! I was greeted with compassion, seen within 10 minutes and diagnosed promptly with explanation! Well Done Priority, well done 💯
6 month ago
Very pleased with the they were friendly and welcoming.
7 month ago
Easy scheduling. I was seen about 20 minutes after my appointment time. Friendly staff. The provider was very friendly and great.
7 month ago
Always treated great going here, everyone at the office is wonderful very down to earth and treats you like a real person not just another patient!
7 month ago
Very professional, conscientious, attentive care. Staff was phenomenal and very helpful and welcoming!
7 month ago
Short wait, helpful staff
7 month ago
Always quick and convenient very helpful. The doctor was very nice and as all of the staff there always are. Best place to go to get in and out quick.
7 month ago
I called with a question and was surprised to have them add my name to the cue so I’d have a shorter wait when I arrived. From the front desk to the person who took my vitals to the provider who treated me, everyone was surprisingly friendly, caring, and capable. I felt like I was in good hands.
7 month ago
My daughter wasn’t feeling well and we brought her in, the place was amazing and Kiera was so patient and amazing with with her. Everyone was nice and quick service
7 month ago
The doctor who took care of me was so lovely. And the staff are nothing short of sweethearts!!
7 month ago
The receptionist was very professional. The PA was informative and caring
7 month ago
I want to thank Kiera for taking such great care of me while I was sick and nervous. -Giulia
7 month ago
I was treated with respect and kindness.
7 month ago
They are quick, very friendly and accommodating as possible. Very pleasant experience.
7 month ago
Fast,courteous service, very professional I highly recommend
7 month ago
Maria was outstanding
7 month ago
I highly recommend this place! The professionalism, friendliness, cleanliness, and precision were outstanding, from the front desk staff to the physician assistant, radiology technicians, and medical assistants.
7 month ago
I was extremely impressed with this urgent care facility. Everyone I interacted with was friendly, caring and knowledgeable. The Physician Assistant was outstanding! I would highly recommend Priority Urgent Care!
7 month ago
I found this, believe it or not, a pleasurable experience. I found their care to be excellent, with a friendly, listening manner.
7 month ago
Swiftly in and out, and the staff is quite friendly and thorough! I've oy been here TWICE ever, but those 2 visits took care of EVERYTHING I needed with ease! I don't even look into ANY OTHER Urgent Care places, as I'm 100% HAPPY with them and the services they give!! So my Dad came here about a week ago. He didn't have any complaints, but it took him like 2 HOURS! I'm gonna make an educated guess that whatever the cause was for the long visit had more to do WITH HIM vs. The actual place! Because I'm here AGAIN but with my daughter this time and SO FAR SO GOOD!! So his visit is a giant question mark! And he actually didn't even complain about his wait time. I was just shocked personally. Then it clicked.. NOPE! I betcha he was IMPOSSIBLE again like he usually IS!
7 month ago
Waiting was ok but service from the staff was wonderful and comfortable for what we went in for... Thank you 😊 🙏
7 month ago
They set up sign language interpreter for us to communicating about my health I’m so happy especially when your sick you want to make it easier and smooth! I m happy with their services. They asked good questions to determine what’ treatment I need to get better
7 month ago
Professional and friendly staff. Was seen in a timely manner. I recommend.
7 month ago
This is the second time we have been here, once for myself and once for my daughter. Both times we were in and out so fast, treated with kindness, laughter and respect. 10/10 recommend!
7 month ago
Employees were pleasant and efficient. PA took time to explain findings and recommendations. And honestly it was cleaner than many Drs offices.
7 month ago
Nurse Todd was so pleasant and respectful. my rn dawn was amazing so kind and awesome she was easy going . Would recommend this office every time
7 month ago
Very professional and kind staff a welcoming place to go and have you family medical issues addressed . Providers are very informative and kind willing to help quick call in waiting time is not long. I am very pleased with the care we received will definitely make this my first choice Urgent care.
7 month ago
the nurses were very nice and helpful! Definitely recommend coming here for an urgent care trip.
7 month ago
Great place staff was helpful, respectful. The doctor that came in Was very personable down to earth explained situations and possible diagnosis'. On why we were there. Great place This is the second time I’ve had to bring one of my children there And I have nothing bad to say.
7 month ago
I’ve been to other healthcare facilities, but I have to say, this Urgent care was and is my number one place to visit again. Very clean, welcoming, and professional, from the front office staff to the back staff personnel’s. Thank you in advance for making our visit pleasant and quick.
7 month ago
The staff was very helpful as well as cheerful. Although we had no appointment, they managed to keep us from waiting very long.
7 month ago
Staff was friendly and nice wait time was minimal and service was prompt in and out.
7 month ago
I took my daughter in for some ear pain we when in and out everyone was really nice. The young lady in the front was super helpful really really nice. Doctor was amazing thank you all will definitely visit again in the future.
7 month ago
I love this clinic! Efficient, friendly, supportive.
7 month ago
Very friendly staff. Was seen in about 1 hour-I would have waited much longer at the ER
7 month ago
The ladies that signed me in were amazing. The nurse that did my intake was so nice! I can’t remember her name unfortunately. Donna was also amazing, super straight forward, sounded like she cared about the care she was giving and gave great, real, advice. I got there around 6:30 and was out by 7:15.
7 month ago
Love the way check in, were taken right in, staff and provider were great
7 month ago
They were very nice to me and explained everything to me. Had a great day
7 month ago
Super front of the house staff, amazing experience with nurses and P A. Very personable and knowledgeable and friendly . They made me feel very comfortable and treated me very well.
7 month ago
Love it here
7 month ago
Elvis was so kind. And extremely understanding to my concerns. Answered all my questions and made me feel at ease .
7 month ago
This place is amazing. The Doctor that is there I believe her name is Dawn is the best hands down. She made me feel comfortable and listened to my concerns. I wish I could have her for my primary care physician. An absolute sweetheart.
7 month ago
Great place for ear care. Knowledgeable FNP-BC Appointments so far are easy to get.
7 month ago
Wait was long, even with an appointment. But, the service was amazing
7 month ago
I had an excellent experience at Priority. Everyone on the staff was friendly and helpful and professional, it was easy to book online, and i got seen quickly and efficiently. I'll definitely go back next time i need an urgent care facility.
7 month ago
Very friendly at the front desk, nurse was very nice n helpful and doctor was very informative and explained my situation great tome.
7 month ago
The service I received was outstanding! Trying to see a Primary, or waiting in a hospital ER for service can be frustrating (if not nearly impossible). I received polite and COMPETENT care, and those I dealt with really listened to my concerns. And finally I was given clear instructions for the meds prescribed, and why each was given. If I have another non-life threatening illness (or injury?), I will certainly return there. I HIGHLY recommend them!
7 month ago
The staff there was caring and professional
8 month ago
This was a very nice place very clean and the people were very friendly. The doctor was very thorough. He was a nice doctor. Thank you.
8 month ago
Superior care!
8 month ago
Very polite and attentative care received.
8 month ago
Quick and convenient
8 month ago
I was treated so very kindly!! I was in a great deal of pain, one sweet and kind person came out with a wheelchair to help me in. The WHOLE staff was extremely kind and caring. Thank you.
8 month ago
Honestly one of the best urgent cares I’ve been to ever. Staff was very friendly and kind, I didn’t wait a long time. Process was very simple!
8 month ago
Excellent visit. Seen in a timely manner and great care.
8 month ago
I am a new patient and I was treated so well. I was taken quickly, had my issue identified and received treatment. I was so impressed with my entire experience. I highly recommend Priority Urgent Care in Chicopee!
8 month ago
I went here because my doctors office couldn't take me in (shocker) and this was down the street from them. Absolutely happy about my decision as the staff and PA I saw was respectful and knowledgeable. I've been to many urgent cares where staff and PA's were rude and honestly had no knowledge as to what's going on. Will definitely travel 20 minutes just to come back again due to the hospitality and respect of the entire team. Thanks everyone for the kind faces, kind smiles, and good energy. 🫶🏻
8 month ago
This Medical Team is amazing. They're kind, professional, efficient, and they really cared about me as a person. They went above and beyond to make referrals for me, as I am a new patient in the area. What a great team. I was highly satisfied & I highly recommend this walk in clinic.
8 month ago
It was good nothing was wrong with my toe I just wanted to make sure thank you
8 month ago
Was very pleased with them. Very friendly and I would recommend them.
8 month ago
Awesome staff. Restored my faith in health care!
8 month ago
Great urgent care! Walked in on a Monday afternoon, not sure if it would be a long wait. Checked in and was seen within 30 minutes, staff were friendly, efficient and knowledgeable. Online registration was easy and painless.
8 month ago
The office is clean and cheerful. The staff efficient and courteous. The doctor, was patient and kind showing me empathy for my health struggles. She was thoughtful and knowledgeable. Thank you Ana!
8 month ago
Both Todd and NP Kohanski were amazing. We felt welcomed, heard and attended to. It was informative and allowed me to feel part of the coarse of action. Even front end staff was kind and helpful. Now to take the time off from work they discussed with my husband so I would listen. Haha. Thank you
8 month ago
I am changing my review from one star to 5 stars because the same director Dr. Rampal called my mother and prescribed her the medicine that she really needed for her eye that had an infection, I truly thank him from the bottom of my heart for taking the time to resolve my mother's situation, a million thanks and blessings.
8 month ago
Very fast service and pleasant staff. They couldn’t treat because we needed a CT scan, but they arranged for a quick entry to a local hospital
8 month ago
★★★★★ Best Doctor Ever! I brought my 85-year-old mom to Urgent Care after she woke up very disoriented, with severe shaking in her hands and body. Before heading to the ER, we came here—and I’m so grateful we did. Dr. Dawn Kohanski quickly identified that another doctor had prescribed her a medication that was too strong, causing extreme lethargy. Dr. Kohanski was incredibly patient, thorough, and truly caring. She took her time to assess my mom’s condition and made sure we understood everything. Thanks to her expertise, we avoided an unnecessary hospital visit and got my mom the right care. If you’re looking for a doctor who genuinely cares and takes the time to listen, Dr. Kohanski is the best! Highly recommend.
8 month ago
Very kind and helpful
8 month ago
I was in for a cat bite and was seen quickly and everyone was very pleasant and attentive. Overall great experience I highly recommend this office.
8 month ago
I made an appointment online and was seen semi quickly (they were busy). The PA (Elvis) was great. He was friendly, knowledgeable, and I was seen quickly. The office is clean and staff is friendly. I do not recommend walking in without an appointment though, as the wait time without an appointment was 2.5 hours at 0930.
8 month ago
Very happy with the service everyone was pleasant. The receptionist snd the nurses were very helpful. Saved time from going to the ER highly recommended.
8 month ago
I am very impressed and happy with the care and professionalism it show me. With some many different complaints and illnesses, they maintained their position, their kindness and patience. I am thankful and appreciative for their care. Thank you for seeing me and caring for me.
8 month ago
Excellent care. Will not hesitate to visit them again. Thank you.
8 month ago
Scheduling an appointment with Priority Urgent Care through Solv was so easy and it was nice to be able to fill out “paperwork” on-line with not having to sit with a clipboard and pen in the waiting room. The staff were amazingly friendly, helpful, very polite and professional. When I first went home to the window to check in, the attending staff person asked for my name and then stated “you have completed everything perfectly” (I anticipated a “but” or “except” at this point) but it never came. She asked me to have a seat and I would be seen soon. Solv also allowed me to see my wait time and how many others were walk-ins of had made an appointment in real time with the App. I sat down and was seen by an intake nurse within 10 minutes, and Nurse Practitioner “Dawn”. She was humorous, inviting and knew exactly what to do about my ear issue. I couldn’t hear out of my left ear and although I had been to the Veterans Administration Hospital in Northampton, MA and they didn’t solve my hearing or wax problem. My ear was severely and deeply impacted with a huge wax plug which was causing pain and my lack of hearing. Dawn laid me on my side and put hydrogen peroxide in my ear and let it sit for 10 minutes. When she came back she was able to remove a huge was plug from deep inside my ear. I was so impressed with not only the speed with which I was serviced, but the convenience, and the friendliness of the entire staff, especially NP Dawn…I give NP Dawn and the entire staff at Priority Urgent Care 5 stars! What a fantastic experience. Thank you all again. You will have my business and my recommendations to friends and family from here on out! 🇺🇸🫡
8 month ago
The staff and doctor were very nice, I like that I was able to make an appointment for a reasonable time, would definitely recommend this location
8 month ago
Best UC experience I’ve ever had. Made an appt for 7pm. Was seen right away. The providers were friendly and thorough. Couldn’t have been better! If I need to visit UC again, I will certainly go back!
8 month ago
Very good stuff.
8 month ago
Was my first time going here, staff was pleasant and professional, was attended to quickly and throughly, I would go back.
8 month ago
Great experience doctor Dawn Kohanski ,knew right away what I need and what needs to be done recommend it
9 month ago
Very good care!!!!
9 month ago
Took my daughter with a scheduled appointment hardly any wait time and got seen by the doctor very quickly!!
9 month ago
I had an appointment, and was able to complete the intake paperwork online! No wait when I got there. Staff was kind and eager to help.
9 month ago
Dr. Elvis is the best. Extremely fast service. I was in and out in 30 minutes. I would highly recommend.
9 month ago
I took my son in to the clinic on 1/31/25 after a slip and fall on some ice at school. We were in and out in no time at all, which was absolutely terrific! The staff was very kind and courteous! Really made a bad day for my son not so terrible, as we didn't have to wait to be seen, and the provider was thorough but quick. Thank you Priority Urgent Care Chicopee!!!
10 month ago
I was see at the Chicopee location last week and treated with antibiotics for a pneumonia. Unfortunately the antibiotics left me with a new and very uncomfortable symptom. I contacted the same office today and was told by an MA that the doctor working this evening would need to see me because she was not the prescribing physician. The NA told me to come down. I reached the office at 6:20. The MA apologized and stated that they could not see me because she was not aware the front desk were no longer accepting walk ins for the evening? I am just wondering why this is not stated on the web site. I do see it states the office closes at 7:45 and I also saw the appointment slots were full for tonight however,I do not see anything stated that walk ins are only taken up to a certain time and I’m just wondering what time are walk ins not accepted for future reference.