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1 month ago
I’m a new patient and my first visit was last week and I had a very good experience here. From the front desk receptionist Kayla, the counselor and Dr. Leach; I felt very well taken care of. Dr. Leach has wonderful bedside manner and I felt very comfortable talking to him about everything I was concerned about or if I needed clarification. Dr. Leach is also very well researched and of course, an expert in Suboxone treatment. They made the process of being a new patient the easiest out of any practice I’ve been to, and nothing beats convenience in health care. I live quite far and it’s worth the drive, and soon it will be even more convenient with telehealth appointments available. Also, their responsiveness and having your phone calls answered and returned promptly is unlike other healthcare practices I’ve been to. The ability to communicate with a live person 24/7 is so important in this area of treatment.
1 month ago
They have really helped me out alot already and I've not been going there that long. I've been to a couple others places ut all the staff Counselors and the dr is amazing. They make you feel welcome a d comfortable when you walk thru the door
1 month ago
I absolutely love Lori. She’s the best
1 month ago
Absolutely wonderful clinic. All staff is so nice and are truly concerned for all their patients and their wellbeing and health. Kayla, the young lady at the front, was an absolute joy to speak with and really made me feel 100 percent comfortable. I am a new patient to RBI but not new to the system. I recently moved to East TN from SC. I have been on this road to recovery since 2017. This will make my 3rd time changing Doctors offices. As much as I loved my last Doctors office in SC, who I was with for over 3 years, RBI is by far the most comfortable I have ever felt as a new patient. From the time I walked in the door and spoke to Kayla, to the wonderful councilor, Mrs. Simmons, to Dr. Leach, they all made me feel very comfortable. If you are not in the Loudon area, like myself, it is most definitely worth the drive. You will not be disappointed.
1 month ago
I love Dr. Glasser. She always takes time to listen. Dr. Glasser will always find a way to help. She is a blessing to all of us attending RBI. Lori and Regan always know how to lift your spirits and make the day seem brighter and more manageable. All three of these ladies know their job and they know their patients. They are intelligent and caring always understanding and helpful. I thank God that I have them as my medical team.
1 month ago
Great person, who actually cares about her patients.
1 month ago
Dr Ernest is awesome. He’s not just another Dr. he’s very knowledgeable in his field and he cares about every patient. May God Bless this man. I’m happy he’s my Dr.
1 month ago
RBI with Dr glacier has saved my life. There's no if inch butts there's no what it no they have saved my life and they have made me a productive happy person again. She is kind she is intelligent she is person she's a person not like all these other doctors that just want whatever she's a person she will take care of what you need She has your best interest in need Thank God for her and thank God for all yeah
1 month ago
Great place doctor is very sweet Glaser is awesome
1 month ago
Dr Ernest is easy to talk with and thorough in his questions and his answers to questions. Intelligent and keeps up with recent medical studies. Highly recommend. Lori is an excellent councilor! She is low key and compassionate; non-judgemental. I'm now finishing with treatment, which is the good news, however, the sad news is I won't be talking with Lori each month. She's an awesome person and personality! Thanks for your care!
1 month ago
I love the care I get from Reagan she really cares!! I stopped seeing LORI she is nosey and gets too involved I do not like her calling me a drug addict
2 month ago
One of the best Doctors I’ve ever had! She is very knowledgeable,caring,kind, beautiful & really cares about all of her patients!! It’s very to find a doctor that really understands & cares about patients the way she does!!
2 month ago
RBI is great. They are doing a great job there helping people out. Also Dr. Ernest is literally the best doctor I’ve ever had. He’s not just intelligent and good at his job. He’s compassionate and actually cares about people. I wish there were more like him.
2 month ago
Always a pleasure to talk with and cares about people!!
2 month ago
Dr. Leach is one of the best doctors they have there. He is very kind and caring!!!
2 month ago
Regan is wonderful she Always ready to listen and has such a positive attitude!:) She really shows care and concern for us! She always a joy to speak with out of all the councilors! Thank you Regan for all your support! God bless you love!
2 month ago
I would just like to say Lori is very sweet kind and caring she asked me every time how I'm doing with everything medicine mood I have extreme loss I have lost to my brothers and she is helping me through this RBI is outstanding in the excellence that it does and the care that I receive I would recommend this place highly thank you so much for all that you do RBI for the best I appreciate you so much for changing my life
2 month ago
Mrs Lori She's Awesome I love Venting with her she understands everything.Thank you, Mrs.Lori
2 month ago
WONDERFUL the best doctor that i ever have seen and I have been to a lot she is so kind makes you feel so good there is not enough Stars to give her . outstanding!!!!!
2 month ago
This is a wonderful place to go when you’re ready to change your life! They have great staff,counselors, and Dr. Leach who cares and actually listens to you & offers the best help.
2 month ago
Nice person supper nice
2 month ago
Wonderful place and people
2 month ago
He's a good guy . seems to try to help people
2 month ago
Always a smooth experience with all of the staff, therapists, and doctors. They understand people's busy schedules and hardships and do everything in their power to work with you, not against you! RBI is staffed by people who actually care! Reagan Murray, one of my therapists, is just awesome. I've had over 30 different therapists since the age of 6 and she is definitely in my top 5. She listens and understands and doesn't make you feel like less of a human for having a past or for having battles that you may be struggling with. I love that she believes in JESUS and uses what HE tells us as reminders that it's all going to work out over time!
3 month ago
Dr Glaser is awesome she really listens to me and isn’t just trying to push me on for the next patient. She doesn’t try to force me to change my dosage because she thinks I’m ready. She is wonderfully kookie I absolutely adore her.
3 month ago
Ms. Lori and Dr. Leach create a safe and pleasant environment for treatment. Having Lori as my counselor has helped me on my journey tremendously, and I always enjoy meeting and speaking with her. I leave each session feeling heard, and with greater insight and understanding. She shows great care in what is shared. Dr. Leach always makes sure to ask me about how my treatment is going with a kind attitude and takes my personal input seriously on my treatment, and treats me with respect and care, which I appreciate. Ladies in the office, Kayla and Lacy, are great and always make it a pleasant visit. All involved make the whole experience feel like I have a team of support who care. Wendy
3 month ago
Always enjoy talking with Lori. She is very friendly and approachable and I never feel rushed. It's nice to know she is available "just in case"
3 month ago
All are good though Im not certain I spoke with Jessica Thompson. I usually speak with Lori who is perfect, in my view. She knows well struggles I have, listens compassionately and provides amazing advice. Lori is the best therapist I've ever had. Dr. Mark Earnest, MD is a saint. He gives you time if you need to discuss anything and provides world class medical advice. This is one of those doctors you hope for: nice, eases anxiety and had an innate ability to describe high medical detail in multiple ways to ensure patients understand. Compassionate, HIGHLY intelligent, always a smile no matter the circumstances and practices medicine with excellence. I could write all day ... but if you become a patient of Dr. Mark Earnest: Jackpot! And thank you everyone at the office! You all are just as fantastic!
3 month ago
I absolutely love talking to Regan. All of the counselors are amazing people. Caring and non judgemental. Love this place.
3 month ago
Dr leach is AMAZING I can’t say enough good things about him he’s always so caring.
3 month ago
She is a great person very professional and helpful.
3 month ago
He's always friendly and he remembers the health problems you have and takes the time to discuss them with you.
3 month ago
Miss Lori is the best therapist I have ever had she is a very good listener and an advice giver she is the best therapist
3 month ago
3 month ago
Dr.Ernest is one of the best Dr's in this field that I've dealt with he's very understanding open minded and he's not pushy like a lot of these Dr's are hands down the best!
3 month ago
Love her,very helpful,very polite,my favorite to speak to
3 month ago
I've been going to RBI for a while now. I'm so grateful to have Dr. Ernest, my counselors, and the office ladies who truly care and want to help their patients without judgment only compassion and understanding. They're wonderful. If you're trying to make a change in your life and are considering getting help, you have found the right place. The new telehealth app: It was easy to connect with Dr. Ernest and I could hear him better with this new application, unlike the previous telehealth app. I also easily connected with Lori, my counselor. She's so nice and caring about how I'm doing emotionally. They're always there and available if their patient needs them. I gave it 5 stars for the connection and simplicity. ☆☆☆☆☆ I spoke with a different councilor, Sheena, today. She was kind and caring, and I enjoyed meeting her.
3 month ago
He's an amazing dr
3 month ago
Always have a positive conversation and outcome with Dr. Ernest. God Bless!
3 month ago
Very efficient. Informative.
3 month ago
Dr. Earnest truly is a knowledgeable doctor and is always eager to help with any problems he can help with in his control. Very smart man to say the least and he is very honest.
3 month ago
I enjoy chatting with my counselor she's Awesome....I can't remember her name so bad with names
3 month ago
I've never met a better crew.
3 month ago
R.B.I. is great! Been going for awhile now.. they always answer any questions I have.. always asking how my little one is doing.. great you by name… love the therapist they have now.. doctor I see is great.. I have had pacemaker most of my life and he’s always asking how I been doing with that.. checked on me when I had it changed
5 month ago
I have been going to R.B.I. now for a couple years and let me tell you they are the best around. Dr leech is the smartest and compassionate doctor I have ever met. He is very thorough and always checks on me even outside of just my addiction treatment if I am sick or have something going on he takes his time to listen. No doctors do this nowadays.I feel very blessed to have him on my team of care.Best Doctor of the year!
5 month ago
Great people caring and friendly 😊
7 month ago
I absolutely love this place! I have been coming here for years and love the staff and doctors. Also to anyone who uses walgreens without insurance, look up single care coupons. Huge savings on some if the medication options. My meds are usually 150 and now I get the for around 45 to 50!
1 year ago
Most MAT offices feel cold or not personable, maybe due to high volume. This one doesn’t!!! They treat patients like family and come from a place of compassion & not judgement. I cannot say enough positive things about my counselor Rheagan. Normally you get bounced to whomever is available during your visit. I took charge of my recovery and requested to only see her, to actually heal and not just “check-in.” It ended up being one of the smartest decisions I had made. Her and I have processed SO many things. Seeing a counselor is a vital part of MAT. It’s not just about medication.
1 year ago
I just wanted to reach out and thank some amazingly remarkable young ladies that run and counsel RBI Clinic aside from outstanding Drs who actually care for a change Lacy , Kayla,and Laurie have been my lifeline the past 7 months My life's had tragedy with the death of my son Anthony ,mental illness affecting one of my children and my precious daughter losing everything that she loves the past 2 years have been horrific add a near fatal car accident on top of that and half my body broken I just wanted to give up.Girls you have been my lifeline along with my sister Jennifer Smith.I don't feel like just some Suboxone patient .I've been in some offices that the staff were mean to me so I left Thank God I found RBI.hopefully this post goes through this is my 3 rd time trying to thank some very special women I'm blessed to have. In my life and I love 💕 all of you .Thank you Linda Bunch
2 year ago
I want to thank EVERYONE that works at RBI! You all are the absolute best!! You all have given me so many tools I use everyday to keep my mind on health and happiness, not focusing on the past or triggers, even how to redirect my thoughts when I do have triggers. NEVER once felt judged, only awesome people who make you feel safe and comfortable. There are not enough good words for this place! Thank you all from the bottom of my heart! Since I've been going there, I have been able to not only stay sober, I have got to the point where I have been in a situation where it was NO ISSUE to turn down my d.o.c and leave so fast their heads spun! This program and employees are nothing short of a God send! ~Marie ~
2 year ago
Amazing staff and I feel very welcome and not judged for addiction
2 year ago
Everyone is so nice I love going here they have helped me so much
3 year ago
I've been going to RBI Wellness Center for about one year there great they understand the struggle we all go through there a great team of people who care about others
3 year ago
This is a great place for treatment. The staff,doctors, and counselors are all friendly and nice. They take the time to listen and care but are fast. There's a Pharmacy inside so you can see the doctor and get your prescription all at once. The best part is,there is absolutely no judgment from anyone. Highly recommended!
3 year ago
Lacey is absolutely amazing.. I came back for my recovery because to me this place feels like family.. Tommy is a great owner he will reach out and check on you 💜 Lacey is by far one of the greatest people I know 😊 I can talk to her about anything and I feel like I can be my true self around her without judgement 💚 give this place a chance you will not regret it.. I'm so grateful I came back 💙
3 year ago
I absolutely love every person in this building or on the phone I have talked too. They are all incredible! I drive a hour to this doctor and it's worth it because it's a fantastic facility.
3 year ago
Love it they have helped me so much already amd i have only had two appointments thank you all for everything you have done for me seriously dont think i would have gotten help if it wasn't for the understanding.🥰🥰
3 year ago
Great place very nice people Lacey and Whitney are alway there to help great place all the way around
3 year ago
RBI wellness saved my life! This is the best clinic I've ever been to. After nearly 20 years of addiction to opiates, they helped me get away from that stuff. Lacy and Whitney are the BEST! They treat me as if I'm family. I can always talk to them about anything. I highly recommend RBI Wellness to anyone suffering with addiction. I feel like I've known Lacy all my life ☺️
3 year ago
RBI has truly saved my life. They go above and beyond for their patients, and Laycee makes you feel just like your anyone else and treats you with respect and dignity and nobody there looks down on you.
3 year ago
The staff is great! Laci has always been on top of things! If it wasn't for RBI and their staff, I wouldn't make it thru the day! Over 7 years clean off presc pain pills thanks to this caring place! Dr Earnest, Laci and Witney are the best of the best !!
3 year ago
Wanna give a shout out to my favorite group of people especially Whitney Steven's Lacey Vinsant and Clif! They go above and beyond for their patients. I've been with them 5 years now! They treat you like family and are always there to help in any kinda way they possibly can.
3 year ago
I have been going to rbi for a while now they are the best facility to go to. If you call speak with lacy at the front desk she has all the info. You won't regret joining the rbi family!
3 year ago
Everyone is friendly and very understanding! Great place.
3 year ago
RBI has been a life saver..... literally! I was in a pres. pain pill addiction for over 4 years!! From Laci (lady at front desk) to all the doctors to Whitney... they're some amazing people and so thankful I met them! They're changing lives for sure!!!
3 year ago
Great staff! Lacey is great and always helps answer my questions!!