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Overall Rating

Total Reviews: 1002

4.7

1.1935483870968 month ago

Acton Urgent Care is the real deal! Medical stuff is notoriously stressful, but the team here made my treatment a breeze. It was literally 20 minutes from the time I walked in the door mid-Saturday morning to the time I walked out with a diagnosis and prescription. The receptionist, nurse, and doctor were all friendly and straightforward. My issue was tackled immediately and I feel good as new now thanks to their help! Keep up the amazing work, it is much appreciated!

3.5806451612903 month ago

Very efficient, nice staff

4.1290322580645 month ago

Friendly staff from the girl that greet you at the counter to the doctor wait time was less than two minutes. Highly recommend

4.4193548387097 month ago

I love how friendly, convenient, professional, & efficient the whole process and folks are!

5.258064516129 month ago

had such a wonderful experience at Acton Urgent Care and canâ€™t say enough good things about the entire team! From the moment I walked in, the receptionist was incredibly friendly and welcoming. She made the check-in process smooth and stress-free, which immediately put me at ease. Itâ€™s clear that patient care and kindness are priorities here. The nurses and medical assistants were absolutely professional, attentive, and compassionate. They listened carefully, explained everything clearly, and made sure I was comfortable throughout my visit. Their calm and reassuring manner truly made a difference. The PA who treated me was excellent â€” knowledgeable, thorough, and genuinely caring. I felt confident in the care I received and appreciated how clearly my treatment plan was explained. I left feeling well cared for and confident about my recovery. Overall, this was one of the best urgent care experiences Iâ€™ve had. The entire staff works together seamlessly to provide outstanding care. I absolutely will return to Acton Urgent Care if I ever need medical attention again. Highly recommend!

6.1612903225806 month ago

The wait was quick the help is wonderful I'm so glad urgent care is in acton!!

7 month ago

The staff was very helpful. I was in and out pretty quickly for a small dog bite. They prescribed the medication I needed to take The young woman at the front desk was very good about coming out and wiping down the surfaces, including all the handles on the doors This Made me feel confident in the cleanliness of the space

7.1612903225806 month ago

I used to go to Emerson urgent care which is excellent but my insurance removed that as an option. I've been very happy with Acton Urgent care so far and it's a godsend when I can't see my primary.

7.3548387096774 month ago

I am very grateful for their timely and effective treatment and professional medical advice every time I visit them. My primary doctor office could not arrange same day visits. Every time I seeked the help from them, I was seen promptly and the clinician was knowledgeable and patient. They addressed all my concerns, performed all necessary tests, and prescribed the medicines which helped my symptoms immediately. Highly recommend it to all who need effective and prompt medical care with a high-quality team.

7.3548387096774 month ago

The staff all of them were very courteous

7.8064516129032 month ago

Prompt and personableâ€”these folks are great!

11 month ago

Professional

11.548387096774 month ago

I was very pleased with the friendly and professional care and attention I recently received at Acton Urgent Care. My illness was diagnosed and medicine called in to my pharmacy without delay. I would not hesitate to recommend Acton Urgent Care.

11.806451612903 month ago

quick and they did a great job on my stitches

1.0054794520548 year ago

The staff were friendly and highly professional. I would highly recommend this institution to anybody in need of care.

1.0164383561644 year ago

Exactly what I needed when I visited from another state and could not visit my primary care provider. They saw me quickly, assessed and diagnosed the problem and worked up my treatment plan within minutes. Thanks for the great care!

1.0547945205479 year ago

The team here is incredibly professional and warm. They also provided all requested documentation and saw me in a timely manner. I will definitely be back!

1.0657534246575 year ago

I had some skin irritation on a leg. The assistant looked at, applied some ointment and a band-aid and now it is fading away. Thanks

1.186301369863 year ago

I was visiting from out of town and needed to be seen at Acton Urgent Care. Everyone from the reception, to the nurse to the doctor were very professional.

1.2931506849315 year ago

Melanie was great - very personable and precise with her instructions. She listened to my complaints and answered my questions thoroughly. Thank you!

1.4630136986301 year ago

The wait was reasonable and everyone at the office was good to work with.

1.5013698630137 year ago

Best treatment and care for my broken foot, saw me immediately with zero wait time. I was in and out quickly with xrays in house which was nice

1.5315068493151 year ago

Saw me quickly and provided great service. Highly recommend !!!

1.5424657534247 year ago

Great treatment, patient practitioners, and we all had fun!

1.6 year ago

Prompt and professional care; staff is especially friendly.

1.6246575342466 year ago

Theyâ€™re the best! Always so kind and warm. The entire staff is great. Please is clean and they explain well whatâ€™s going on and what should be the next steps.

1.6301369863014 year ago

Acton Urgent care was very quick and everyone was very nice especially Madeline Burke, PA. Thanks

1.6438356164384 year ago

Dr Madeline provided excellent care and guidance.She provided the correct medication to solve my infection. I recommend he highly. Very professional! David Ekelund

1.6575342465753 year ago

My friend, Tanya, helped me schedule the meeting and the NP correctly diagnosed my rash issue and prescribed the correct ointment and it has provided me with much relief

1.6739726027397 year ago

Iâ€™ve been to this urgent care a few times. They are always very helpful and the care is outstanding

1.6958904109589 year ago

Excellent

1.7506849315068 year ago

Fast, thorough, and kind.

1.7945205479452 year ago

Thank you, Acton Urgent Care. Very professional treatment. Grateful to Madeline, whose poise, skills, and communication helped me through a difficult time. Thank you!

1.8164383561644 year ago

Great service, really helpful.

1.8630136986301 year ago

Very nice yes matty is great very thorough and efficient

1.8684931506849 year ago

This visit helped alot was given the right meds and help

1.8821917808219 year ago

Friendly staff, knowledgable caregiver(s).

1.958904109589 year ago

My children and I have been here multiple times now since a Christmas Day visit and the care we've received has always been extremely good. From check-in, to the nurse and both doctors we've meet I've not had a bad experience with all listening fully, caring about you and educating you about any prescribed medications (even warning about cvs pharmacy possibly closing soon) times have been from 30min to just over an hour for the whole visit which I find to be great.

1.9972602739726 year ago

short wait. Both nurse and doctor were great. Facility was super clean.

2.0027397260274 year ago

Love this clinic. Never have to wait. Theyâ€™re efficient and they know what theyâ€™re doing.

2.0109589041096 year ago

Perfect service! Efficient, friendly

2.0575342465753 year ago

Very happy with expereince and diagnosis and treatment.

2.0712328767123 year ago

Staff were very helpful and prompt, well organized system

2.0821917808219 year ago

Awesome place and staff

2.1287671232877 year ago

I had a deep cut on my head and came in to get patched up. I filled out a few pieces of paper work and they were ready to treat me. They had the wound cleaned out and stapled up in what seemed like 10 minutes of less. It was a quick and painless experience all around. I would recommend them.

2.1397260273973 year ago

Was very impressed with my visit. Went in for Covid test - receptionist was wonderful and kind - everyone I was in contact with were very kind and helpful...

2.1643835616438 year ago

Skilled staff, lots of expertise. Took the time to have a thoughtful discussion.

2.2027397260274 year ago

Excellent

2.2054794520548 year ago

In every visit, and I've had a fair number in the last year, I have been seen quickly, and with compassion expertise and quick action.

2.2493150684932 year ago

Moved to the area recently, first time needing medical care and came here because of the great reviews. My experience went well! Quick to get me into a room + quality care and practices. Somewhat long wait time for a doctor but I can understand that and appreciate them checking in while I waited. They figured out the issue and updates were available online/via email. My only qualm was that when they called with my results, they did not leave a voicemail, so I got my medication later than I could have. I would definitely return!

2.2657534246575 year ago

I have been to Acton Urgent Care two times and have recommended it to my elderly neighbors for their medical needs many times. And all of them come back with high satisfactions. The doctor is knowledgeable and patient. The front desk staff, Karen, is efficient and friendly. They can prescribe, make referrals, and most importantly, see me right away, and don't do unnecessary tests and procedures. America's healthy care system is so broken and expensive. Thank goodness for places like Acton Urgent Care!

2.2794520547945 year ago

(Translated by Google) Warm welcome, quick service. Well cared for. (Original) Bien accueille, rapidement. Bien soignÃ©e.

2.2986301369863 year ago

This facility is friendly, clean, and has professional and courteous staff and providers. They take the time to help their patients feel cared for during the visit. Never rushed and always willing to answer questions. Thank you ! Maddy & Dr. B and all your wonderful staff members.

2.3095890410959 year ago

My experience at Acton Urgent Care couldnâ€™t have been better. The clinic was very clean, the staff were kind attentive, and professional.

2.3643835616438 year ago

Maddie The PA, was very kind and helpful. Haha I was annoying asking her questions and she truly was kind enough to answer all my questions with ease. She was very kind and gave me some really helpful information. She was very respectful of my personal space and that truly made me feel comfortable. Need more people like her in the healthcare field!

2.3890410958904 year ago

Fast, efficient, effective, professional.

2.4054794520548 year ago

Very prompt service, handled my concerns very well. Very satisfied with their services.

2.4082191780822 year ago

Excellent service from all the staff at this location. ðŸ‘Œ

2.4191780821918 year ago

The staff at Acton Urgent Care was professional and helpful. We were in and out of the office within 15 minutes.

2.4465753424658 year ago

I came to Acton Urgent care for an X-ray after taking a tumble and banging my elbow. From my first call Karen at the front made me feel at ease and that the team was available for me to be seen. This kindness continued when I arrived and she helped me through the check-in process. Both the Tech who took the x-rays and the doctor who came to see me (Suri) were empathetic and warm. I left knowing that I did not break my elbow, but it was a good bruise. How to care for it and even received a phone call later from Suri assuring me that they got a second opinion and i was in the clear. I feel so much better knowing that my elbow is okay - I was honestly dreading going to the emergency room or urgent care and frankly have avoided it in the past and regretted it. After this visit with Acton Urgent care I feel more confident that if something like this happens for me or my family that they are a great place to get care and will go to them first. Thanks for the excellent experience team!

2.4602739726027 year ago

I am so appreciated of this place. Whenever it is impossible to schedule a ugrent sick visit with the regular doctor office, I went to this office, and the everyone from the staff to nurse to doctor is so warm, caring, responsive, and helpful. It is such a relief that there is a place like this to turn to whenever we need medical assistance

2.4684931506849 year ago

Super friendly helpful staff and doctor. Quick to get in and out with a solution to my medical issue.

2.4767123287671 year ago

The staff were warm, friendly and very professional. Felt I was in good hands.

2.4986301369863 year ago

very nice and clean facility. also super nice nurses, doctors, and staff. very good experience overall

2.5205479452055 year ago

Very good services

2.5260273972603 year ago

Super nice staff and ready to help any time. Got me in and fixed up in a busy time of year.

2.5424657534247 year ago

Friendly, quick and convenient. Little to no wait. Highly recommend.

2.558904109589 year ago

Always a great experience as a walk-in. Staff is friendly & accommodating. I am thankful this place exists.

2.5698630136986 year ago

Amazing staff. I was seen quick and taken care off properly. Clean facility and genuine staff

2.5780821917808 year ago

Very clean and professional. Always feel better. Great experience.

2.6246575342466 year ago

I came in with ear pain and learned that I had ruptured my ear drum. Miles Danis was the PA and was amazing in evaluating me and addressing the issue. He thoroughly walked me through each step to take including the ear drops to use for infection prevention and how I can ensure the ear heals properly and quickly. Rebecca was also great in getting me checked in and quickly into a room to be seen. I will definitely go back to Acton Urgent Care when needed to receive care from Miles!

2.6328767123288 year ago

They were kind and saw me promptly.

2.7342465753425 year ago

courteous, timely and efficient! Made the appointment online the night before for 9:00 AM. I didnt have to wait and was seen immediately.

2.7479452054795 year ago

I was completely happy with the care I received, first from the young man and then from the young woman PA. They were both great, and I especially appreciated the care and skill of the PA.

2.7506849315068 year ago

I was in and out with Rx in hand very quickly. The Dr. was very efficient and the staff was also.

2.772602739726 year ago

I love how the medical staff handled the checks upon me. The only purpose of this was to do a physical examination before I could start my new job at a nursing home. They accommodated to what I didnâ€™t want to see.

2.7835616438356 year ago

The staff and doctor were organized and professional, and I was in and out in 30 minutes without an appointment (I also arrived at opening).

2.7890410958904 year ago

Everyone was very helpful and caring. Very efficient!

2.8054794520548 year ago

I love this office! Not only is it close to my work & home with convenient hours, but every staff member is very friendly and highly competent. If only Dr. Bajwa could be my PCP, too!

2.8438356164384 year ago

Caring staff. I was admitted right away and the staff was kind enough to put me in a room where I could lay down and turn off the light (I had migraine).

2.8630136986301 year ago

All went very well with my visit at Urgent Care in Acton. All who were helping me did a great job, were professional and polite.

2.8876712328767 year ago

Always had a good experience. Very thorough and good knowledge.

2.8876712328767 year ago

The doctor was thorough and came up with a good course of treatment. Very satisfied with the care.

2.9013698630137 year ago

very professional, very quick.

2.9178082191781 year ago

Very helpful in diagnosing and prescribing medication that is helping me

2.9369863013699 year ago

Based on my experience today, I would highly recommend them. The three people I dealt with (receptionist, X-ray technician/nurse, and doctor) were each efficient and kind. And it was all done in a very timely manner. This is the way health care ought to be ðŸ˜€

2.9397260273973 year ago

Came in on a Sunday for a possible rib fracture. Staff were wonderful and speedy.

2.9424657534247 year ago

I had a surprisingly quick in and out thorough examination. Super convenient that thereâ€™s a Walgreens 50 feet away for meds.

2.9534246575342 year ago

Short wait filling out papers. I saw a medical person quickly. Got a prescription and left.

2.9561643835616 year ago

The clinician was sympathetic and through.

2.9561643835616 year ago

Everyone is so nice and professional. very easy experience.

2.9671232876712 year ago

The woman at the front desk was very nice. It wasn't busy at all so I was in and out in no time!

2.972602739726 year ago

I had no wait, my issue was quickly confirmed, and I was prescribed the needed medication. The entire visit was under 30 minutes.

2.9780821917808 year ago

One of the best (if not the best) urgent care experiences weâ€™ve ever had. Easy appointment booking, friendly staff, and treated my daughter with kindness and care. Also, much quicker than any other urgent care visit at other places, without feeling rushed at all. Highly recommend.

2.9780821917808 year ago

I was treated very courteously by the Nurse/Receptionist, Karen, and seen promptly by the Nurse, Marat, and then the P.A., Madeline. Despite Madeline's youthful appearance, she presented herself very professionally asking me at the right questions. It was determined I had sciatica in my left lower back that was causing the pain in my left hip. The muscle relaxant she prescribed relieved 75%of the pain, enough for me to get a good night's sleep. Further I have been stretching my lower back and that has further relieved pain, especially when walking. I am very happy with the results of my Saturday visit to AUC.

2.9808219178082 year ago

Very helpful folks! And pleasant too!!

2.9835616438356 year ago

From the front desk to the medical staff, I was treated quickly, respectfully & with care.

2.986301369863 year ago

It was a quick visit to see if I have a wax build up in my ears. Thanks, Always good to come in and get the quick service. Thanks

2.986301369863 year ago

The nurses and doctors in this place listen to me more intently and thoughtfully than my primary care doctors and office staff! They are always super thorough, kind, attentive and they help me get better every time I go to them. This visit, in addition to treating the root cause of my illness, they helped me fix sinus issues brought on by numerous unnecessary and expensive over the counter nasal sprays that my primary care doctor had prescribed meâ€¦. For my bronchitis :/ I canâ€™t sing your praises enough. Thank you so much!!!!!

2.986301369863 year ago

Everyone is kind

2.9917808219178 year ago

Easy/ quick, friendly, clean, and they seemed to care. I only needed a physical, and the service was great, exactly what I needed.

2.9945205479452 year ago

Prompt and efficient service. The staff was very courteous.

3.0027397260274 year ago

Great fast service as always . I had a bad cold but confirmed it was just a cold - they are always very nice and donâ€™t make you wait very long

3.0054794520548 year ago

The best care possible

3.0054794520548 year ago

treated very quickly. Staff was warm and friendly.

3.0109589041096 year ago

Nice people, get you in and out quickly, what else could you want from an Urgent Care? ðŸ¤·â€â™€ï¸

3.0109589041096 year ago

Iâ€™m grateful to urgent care because I had a UTI. I was tested and the results were available right away. Their doctor wrote a prescription and I picked it up at CVS the same day. The nurse at Acton Medical suggested I go there.

3.0219178082192 year ago

Very professional, and personable. Listened to my concerns, if necessary, would make recommend actions. Definitely, would not hesitate to revisit, if necessary.

3.0219178082192 year ago

Punctual and professional. Friendly nurse explained payment options and Dr. explained diagnosis and treatment.

3.0246575342466 year ago

The staff was great! The receptionist was super nice and great with my daughter. When I got brought to the examination room the nurse who did my vitals and checked me in was thorough and didn't make me wait long at all. I got a Lyme screening and the nurse that drew my blood was very gentle and made me feel comfortable and was super caring. Would def recommend and would visit this urgent care office if need be.

3.0246575342466 year ago

Was so good, thanks for everything.

3.027397260274 year ago

This is the second time I have been to this clinic. They are open until 8:00 pm, which is very convenient, staff and doctor are very pleasant. There was not much waiting time on this visit, the place is clean and I super recommend.

3.0301369863014 year ago

OUTSTANDING EXPERIENCE!! HIGHLY RECOMMEND Also after reading the one star reviews ( which border on entertainingly delightful)... I am DOUBLE impressed with the owners responses!!! You are amazing in your responses!! I will be back!!!!!

3.0356164383562 year ago

Great experience! Everyone was friendly and helpful!

3.0383561643836 year ago

I've had to be seen twice here. CSR's have been quite helpful! Madeline is smart, nice and caring!

3.0493150684932 year ago

I would definitely recommend this place if you are in need of urgent care. Very impressed with this place and greatly appreciate how patiently and professionally they took care of me.

3.0520547945205 year ago

Quick, fast, easy, simple. All the right things you need when visiting an urgent care. Highly recommend!

3.0547945205479 year ago

Friendly, knowledgeable staff. Spent a lot of time with me and answered all my questions

3.0547945205479 year ago

Karen at the front desk was awesome and really helpful- I am not very informed about how payment for medical services operates, and she explained everything to me very clearly and gave me a ton of different options for how to pay my bill. She seemed genuine in trying to help me save money, and it made my visit a lot less stressful.

3.0575342465753 year ago

It was good and fast

3.0684931506849 year ago

Quick and professional!

3.0767123287671 year ago

Great service. Thanks!

3.0767123287671 year ago

Quick, efficient, polite,

3.0904109589041 year ago

I was seen quickly and the team is all very professional. I will go back when needed.

3.0958904109589 year ago

Prompt, professional, and excellent care.

3.1178082191781 year ago

Great experience! Easy online scheduling, easy registration, no wait for my appointment (seen on time), and the doctor was able to explain my situation thoroughly and treat me accordingly. All symptoms have abated since then. I was more than pleasantly surprised at how the whole appointment went -- why can't all medicine be like this?

3.1232876712329 year ago

Very wonderful people who were so kind and caring. I was in and out quickly, and while they couldnâ€™t treat the problem, they did everything within their abilities as an urgent care to support me and help me get the care needed. I appreciated their thoroughness and supportive communication.

3.1287671232877 year ago

Excellent service. Almost never a waiting time. Thoroughly recommend Acton Urgent Care

3.1342465753425 year ago

They were wonderful! Very caring and professional. Highly recommend this office.

3.1342465753425 year ago

Staff is always welcoming, professional and efficient. Thank you Karen.

3.1369863013699 year ago

I have always been treated with respect at this care facility. It is the first place I want to go when I need care. The Dr is fantastic . The nurses and PA and secretary are phenomenal. I am super happy they are here Maynard/Acton .

3.1397260273973 year ago

Both times I visited the nurses and staff were lovely and I saw the doctor right away, who is direct and efficient and compassionate. Recommend to all.

3.1397260273973 year ago

I HAVE HAD NOTHING BUT A WONDERFUL EXPERIENCE EVERY SINGLE TIME. THE ENTIRE STAFF & ESPECIALLY THE DR ARE AMAZING! BEST DECISION I EVER MADE WAS TO GO THERE! BEST WISHES! HIGHLY RECOMMEND!!

3.1616438356164 year ago

Excellent patient care and caring staff

3.1643835616438 year ago

Was very impressed. Service was great. Made me very comfortable. Also, was spotless.

3.1698630136986 year ago

I was very impressed and grateful for the calm, compassionate atmosphere created by the 3 members of the team we interacted with.

3.172602739726 year ago

All staff is exceptionally courteous and very nice. Very satisfied with their handling of the situation. My only negative feeling is not getting lab options that would evaluate the current situation to get an immediate grasp of what was going on internally; in that sense only, it was a wasted visit. But at least getting a basic review eased my mind somewhat until I can get actual testing results at my PCP. I would recommend the facility based on the friendly staff and their attention to patientâ€™s needs to the very best of their ability within the perimeters of Urgent Care options. Thank you!

3.1917808219178 year ago

Easy experience. Friendly. Took my insurance. Not that long a wait.

3.1917808219178 year ago

Theyâ€™re always so fast and great staff. I had a deep splinter removed successfully and itâ€™s healing nicely.

3.1945205479452 year ago

Very friendly staff!

3.2 year ago

was seen promptly and taken care of

3.2054794520548 year ago

Took my daughter here for treatment & everyone was very nice and helpful! X-ray tech Maria is a superstar!

3.2164383561644 year ago

excellent staff Excellent experience

3.2219178082192 year ago

I came in with a splinter under my fingernail. A co-worker had the same problem, and advised me to insist on numbing my finger before they extracted the splinter. The doctor was very friendly and suggested putting a tourniquet around the finger and then sheâ€™d pull it out. It worked! Quick, easy and painless. All with a wonderful â€œbedsideâ€ manner. Was expecting the worst, but it could not have gone any better. Soaked my finger. No band aid or anything! Thanks!

3.2219178082192 year ago

Karen & staff are the very best,great experience once again Very caring & thorough, highly recommend.

3.2602739726027 year ago

Great service. Knowledgeable and attentive. From the front desk to the physicians assistant to the doctor.

3.2821917808219 year ago

Friendly reception, prompt service; great experience.

3.2821917808219 year ago

Excellent service right from the start. No waiting. Had X-rays down and the tech was awesome and friendly. Office manager was polite and knowledgeable as well as the dr. Excellent experience!

3.2876712328767 year ago

Staff was professional, respectful, kind and helpful. Thank you. Anne

3.2876712328767 year ago

Always extremely quick to get in. Very pleased with the thoroughness of care.

3.2876712328767 year ago

Very helpful and friendly staff! Iâ€™ve been in a couple times and theyâ€™re kind and patient every time. Be sure to call and ask what services they offer because Iâ€™ve made the mistake of assuming their capabilities a few times. Really sweet administrator responded to my lighthearted insert of â€œnon-binaryâ€ into the gender survey by filing a complaint to the server company to include that option. Made my day!

3.2958904109589 year ago

Great team, very friendly and explain things thoroughly. I will revisit them next year for a DOT physical.

3.3041095890411 year ago

Very positive experience, great service, experienced and attentive doctor, nurse and receptionist were very supportive, taking care about us. Almost no waiting time. Recommend this practice to all.

3.3095890410959 year ago

Great experience.

3.3123287671233 year ago

Fast, professional service.

3.3150684931507 year ago

Very efficient, delightful medical professionals, and I felt listened to and cared for.

3.3150684931507 year ago

Everyone was very nice, and I especially liked the physician because he fully explained his the logic for treatment recommendation. I found his doing that to be very reassuring.

3.3178082191781 year ago

The physician caring for us (my wife and I both have strep infections) was very informative and knowledgeable. He accepted our understanding of the situation and provided additional information that made a lot of sense and strongly improved our understanding of the situation - both the causes and the treatments for the infections.

3.3178082191781 year ago

Excellent care

3.3205479452055 year ago

Omgâ€¦now Acton is my premier Urgent Care! Check in was the most difficult part and it only took 3 minutes. Marrat took my vitals with dry wit and humor, and Maddie (PA)came in and diagnosed viral conjunctivitis!!! The antihistamine drops prescribed gave me relief instantly, and I had been suffering excruciating eye discomfort for more than a week. Once I got the medicine relief was almost instantaneous. Thank you so much!

3.3205479452055 year ago

Iâ€™ve been here many times and have always received excellent care! Thanks you!

3.3260273972603 year ago

Professional and caring. Provided excellent service for my problem. I have used Urgent Care several times, especially during covid.

3.3287671232877 year ago

Madeline is a very great PA. Does a thorough review of the patient. Wish most of the health care professionals were like her.

3.3342465753425 year ago

Friendly staff. Good follow up.

3.3452054794521 year ago

My experience at Acton Urgent Care was really positive! I was able to be seen quickly and get out with what I needed. Everyone was very professional and helpful.

3.4438356164384 year ago

This five starts is for the doctor pulled out a splinter from my sonâ€™s foot very quick and caused no pain. Me and my husband tried to do that at home for one hour but wasnâ€™t successful. My son was very happy the doctor helped him. Doctor also did clean/sanitize my sonâ€™s skin before and after he pulled the splinter out.

3.5123287671233 year ago

Very clean, well organized and professional staff.

3.5178082191781 year ago

I walked in without an appointment and I was seen right away. The staff is very friendly and professional and thoroughly assessed my symptoms.

3.6219178082192 year ago

I was seen quickly and attended to thoroughly and kindly.

3.6520547945205 year ago

Professional, knowledgeable, seen quickly

3.6575342465753 year ago

Quick and thorough appointment

3.6657534246575 year ago

Super friendly staff and fast service.

3.8356164383562 year ago

Easy to make an appointment online a day ahead, barely any wait at all and everyone I interacted with was super friendly and helpful. All in all I think I was there for under 45 minutes and that included getting X-rays and speaking with the doctor. Definitely recommend!

3.8465753424658 year ago

The staff was very quick at getting me in to see the Doctor. Cesar was knowledgeable and answered all my questions. I highly recommend.

3.9260273972603 year ago

Quick, effective and convenient.

3.9369863013699 year ago

I had a great experience at Acton Urgent care. I hurt my foot on a Sunday when most X-ray places are closed. Their X-ray technician was in and took me promptly. When I called to check they even verified over the phone that my health insurance would be accepted. They brought me a wheelchair and took me back within 5 minutes of arrival. The Doctor on duty was an orthopedist, my lucky day. X-rays were quick, they confirmed I had a fracture, gave me a boot to wear, put my x ray on a cd to show to my primary care. I even got a follow up phone call a few hours later to let me know that the radiologist confirmed the fracture and that no surgery is needed. Phew Very simple. Thank you

3.9561643835616 year ago

Dr Bajwa was an absolute star: efficient, compassionate, and incredibly thoughtful with the care of our 8 month old. We had to come in on a Sunday because our regular pediatricianâ€™s office was closed and our little one had a double(!!!) ear infection. Dr Bajwa gave us a conservative treatment approach (watchful waiting as recommended by the APA now) and other tips (humidifier). The receptionist was also lovely and compassionate! Finally, the medical assistant was also great with our little guy. Overall, it was one of the best urgent care experiences that Iâ€™ve ever had!

4.041095890411 year ago

Everybody very nice and very efficient

4.0520547945205 year ago

Great experience

4.0575342465753 year ago

Friendly, efficient, and good care.

4.0630136986301 year ago

Extremely professional caring staff. Excellent facility!

4.0712328767123 year ago

I was in and out in a half hour. They were wonderful. Thank you so much!

4.1013698630137 year ago

Welcoming staff and nice and professional nurse practitioner! I would go again if ever needed!

4.1041095890411 year ago

The staff was really nice and helpful- like above and beyond and great with my kids! Thank you!

4.1315068493151 year ago

The Provider and PA are both very kind and have a great bedside manner. I have been here several times and each time the wait has been minimal without the providers rushing you and the visits have been thorough. Thanks Acton Urgent Care

4.1534246575342 year ago

I had a great experience here from reception, to time with the nurse and doctor. My PCP office couldnâ€™t fit me in that day and Acton Urgent care had me seen and out the door with all my questions answered in about 30 mins. Everyone was kind, friendly and efficient. Most importantly, I thought the care was excellent.

4.1616438356164 year ago

Great team working here. Thanks again!

4.1835616438356 year ago

Dr. B and his stuff are careful and kind. They quickly help me clean up would and stitch up right the way, no waiting. The best medical experience so far

4.2027397260274 year ago

Went very smooth and quick and staff very friendly

4.213698630137 year ago

Professional, caring and efficient.

4.2164383561644 year ago

The staff here are amazing and efficient! I know I'm in good hands when I come, they take good care of me, and my needs!

4.2958904109589 year ago

They were able to assist me with all of my urgent care needs in a prompt and professional manner.

4.3068493150685 year ago

The DR & nurses were all very kind and took great care of me ðŸ‘ðŸ¼

4.3150684931507 year ago

I had a terrible illness for four days in the third week of March. I was out of town and due to fly home on Sunday and had to contact the Airlines to reschedule due to the severity; I did not want to risk flying with my condition. It was so bad i went to Urgent Care in Acton, MA. that Sunday morning and I have to say it was a great visit. They got very busy that morning but had me in to see the PA even before I could finish the paperwork. My Tech was very competent, and her collection of vital information was good enough that the PA that evaluated me diagnosed an upper Respiratory infection immediately, and wrote a script for the Maynard CVS immediately. When I left, not more than 20-25 minutes after arriving, they were still suprisingly busy for a Sunday and handling people very quickly. Very good staff and medical professionals i say. And now I am doing well.

4.3287671232877 year ago

Everyone was Attentive , knowledgeable and friendly . I was greeted immediately and seen within minutes The x ray Technician was outstanding and helped me maneuver the difficulties of posing for x-rays.. A tire asset in her field The PA was kind and explain everything while taking as much time as I needed to answer any questions I had . She sent all the necessary referrals directly to the referral doctors office. Great option to ER All and all a great experience Thank you everyone at Acton Urgent Care !

4.3479452054795 year ago

Great service and super friendly. Stephanie got me in right away and took great care of me! Highly recommend this urgent care location.

4.3671232876712 year ago

A most pleasant experience!

4.3917808219178 year ago

Quick and easy to get in and out. Very nice and friendly staff.

4.427397260274 year ago

Professional care, nice facilities, clean and fast service.

4.5232876712329 year ago

At was wonderful to have an urgent care so close and so Quick!!

1.1935483870968 month ago

Acton Urgent Care is the real deal! Medical stuff is notoriously stressful, but the team here made my treatment a breeze. It was literally 20 minutes from the time I walked in the door mid-Saturday morning to the time I walked out with a diagnosis and prescription. The receptionist, nurse, and doctor were all friendly and straightforward. My issue was tackled immediately and I feel good as new now thanks to their help! Keep up the amazing work, it is much appreciated!

3.5806451612903 month ago

Very efficient, nice staff

4.1290322580645 month ago

Friendly staff from the girl that greet you at the counter to the doctor wait time was less than two minutes. Highly recommend

4.4193548387097 month ago

I love how friendly, convenient, professional, & efficient the whole process and folks are!

5.258064516129 month ago

had such a wonderful experience at Acton Urgent Care and canâ€™t say enough good things about the entire team! From the moment I walked in, the receptionist was incredibly friendly and welcoming. She made the check-in process smooth and stress-free, which immediately put me at ease. Itâ€™s clear that patient care and kindness are priorities here. The nurses and medical assistants were absolutely professional, attentive, and compassionate. They listened carefully, explained everything clearly, and made sure I was comfortable throughout my visit. Their calm and reassuring manner truly made a difference. The PA who treated me was excellent â€” knowledgeable, thorough, and genuinely caring. I felt confident in the care I received and appreciated how clearly my treatment plan was explained. I left feeling well cared for and confident about my recovery. Overall, this was one of the best urgent care experiences Iâ€™ve had. The entire staff works together seamlessly to provide outstanding care. I absolutely will return to Acton Urgent Care if I ever need medical attention again. Highly recommend!

6.1612903225806 month ago

The wait was quick the help is wonderful I'm so glad urgent care is in acton!!

7 month ago

The staff was very helpful. I was in and out pretty quickly for a small dog bite. They prescribed the medication I needed to take The young woman at the front desk was very good about coming out and wiping down the surfaces, including all the handles on the doors This Made me feel confident in the cleanliness of the space

7.1612903225806 month ago

I used to go to Emerson urgent care which is excellent but my insurance removed that as an option. I've been very happy with Acton Urgent care so far and it's a godsend when I can't see my primary.

7.3548387096774 month ago

I am very grateful for their timely and effective treatment and professional medical advice every time I visit them. My primary doctor office could not arrange same day visits. Every time I seeked the help from them, I was seen promptly and the clinician was knowledgeable and patient. They addressed all my concerns, performed all necessary tests, and prescribed the medicines which helped my symptoms immediately. Highly recommend it to all who need effective and prompt medical care with a high-quality team.

7.3548387096774 month ago

The staff all of them were very courteous

7.8064516129032 month ago

Prompt and personableâ€”these folks are great!

11 month ago

Professional

11.548387096774 month ago

I was very pleased with the friendly and professional care and attention I recently received at Acton Urgent Care. My illness was diagnosed and medicine called in to my pharmacy without delay. I would not hesitate to recommend Acton Urgent Care.

11.806451612903 month ago

quick and they did a great job on my stitches

1.0054794520548 year ago

The staff were friendly and highly professional. I would highly recommend this institution to anybody in need of care.

1.0164383561644 year ago

Exactly what I needed when I visited from another state and could not visit my primary care provider. They saw me quickly, assessed and diagnosed the problem and worked up my treatment plan within minutes. Thanks for the great care!

1.0547945205479 year ago

The team here is incredibly professional and warm. They also provided all requested documentation and saw me in a timely manner. I will definitely be back!

1.0657534246575 year ago

I had some skin irritation on a leg. The assistant looked at, applied some ointment and a band-aid and now it is fading away. Thanks

1.186301369863 year ago

I was visiting from out of town and needed to be seen at Acton Urgent Care. Everyone from the reception, to the nurse to the doctor were very professional.

1.2931506849315 year ago

Melanie was great - very personable and precise with her instructions. She listened to my complaints and answered my questions thoroughly. Thank you!

1.4630136986301 year ago

The wait was reasonable and everyone at the office was good to work with.

1.5013698630137 year ago

Best treatment and care for my broken foot, saw me immediately with zero wait time. I was in and out quickly with xrays in house which was nice

1.5315068493151 year ago

Saw me quickly and provided great service. Highly recommend !!!

1.5424657534247 year ago

Great treatment, patient practitioners, and we all had fun!

1.6 year ago

Prompt and professional care; staff is especially friendly.

1.6246575342466 year ago

Theyâ€™re the best! Always so kind and warm. The entire staff is great. Please is clean and they explain well whatâ€™s going on and what should be the next steps.

1.6301369863014 year ago

Acton Urgent care was very quick and everyone was very nice especially Madeline Burke, PA. Thanks

1.6438356164384 year ago

Dr Madeline provided excellent care and guidance.She provided the correct medication to solve my infection. I recommend he highly. Very professional! David Ekelund

1.6575342465753 year ago

My friend, Tanya, helped me schedule the meeting and the NP correctly diagnosed my rash issue and prescribed the correct ointment and it has provided me with much relief

1.6739726027397 year ago

Iâ€™ve been to this urgent care a few times. They are always very helpful and the care is outstanding

1.6958904109589 year ago

Excellent

1.7506849315068 year ago

Fast, thorough, and kind.

1.7945205479452 year ago

Thank you, Acton Urgent Care. Very professional treatment. Grateful to Madeline, whose poise, skills, and communication helped me through a difficult time. Thank you!

1.8164383561644 year ago

Great service, really helpful.

1.8630136986301 year ago

Very nice yes matty is great very thorough and efficient

1.8684931506849 year ago

This visit helped alot was given the right meds and help

1.8821917808219 year ago

Friendly staff, knowledgable caregiver(s).

1.958904109589 year ago

My children and I have been here multiple times now since a Christmas Day visit and the care we've received has always been extremely good. From check-in, to the nurse and both doctors we've meet I've not had a bad experience with all listening fully, caring about you and educating you about any prescribed medications (even warning about cvs pharmacy possibly closing soon) times have been from 30min to just over an hour for the whole visit which I find to be great.

1.9972602739726 year ago

short wait. Both nurse and doctor were great. Facility was super clean.

2.0027397260274 year ago

Love this clinic. Never have to wait. Theyâ€™re efficient and they know what theyâ€™re doing.

2.0109589041096 year ago

Perfect service! Efficient, friendly

2.0575342465753 year ago

Very happy with expereince and diagnosis and treatment.

2.0712328767123 year ago

Staff were very helpful and prompt, well organized system

2.0821917808219 year ago

Awesome place and staff

2.1287671232877 year ago

I had a deep cut on my head and came in to get patched up. I filled out a few pieces of paper work and they were ready to treat me. They had the wound cleaned out and stapled up in what seemed like 10 minutes of less. It was a quick and painless experience all around. I would recommend them.

2.1397260273973 year ago

Was very impressed with my visit. Went in for Covid test - receptionist was wonderful and kind - everyone I was in contact with were very kind and helpful...

2.1643835616438 year ago

Skilled staff, lots of expertise. Took the time to have a thoughtful discussion.

2.2027397260274 year ago

Excellent

2.2054794520548 year ago

In every visit, and I've had a fair number in the last year, I have been seen quickly, and with compassion expertise and quick action.

2.2493150684932 year ago

Moved to the area recently, first time needing medical care and came here because of the great reviews. My experience went well! Quick to get me into a room + quality care and practices. Somewhat long wait time for a doctor but I can understand that and appreciate them checking in while I waited. They figured out the issue and updates were available online/via email. My only qualm was that when they called with my results, they did not leave a voicemail, so I got my medication later than I could have. I would definitely return!

2.2657534246575 year ago

I have been to Acton Urgent Care two times and have recommended it to my elderly neighbors for their medical needs many times. And all of them come back with high satisfactions. The doctor is knowledgeable and patient. The front desk staff, Karen, is efficient and friendly. They can prescribe, make referrals, and most importantly, see me right away, and don't do unnecessary tests and procedures. America's healthy care system is so broken and expensive. Thank goodness for places like Acton Urgent Care!

2.2794520547945 year ago

(Translated by Google) Warm welcome, quick service. Well cared for. (Original) Bien accueille, rapidement. Bien soignÃ©e.

2.2986301369863 year ago

This facility is friendly, clean, and has professional and courteous staff and providers. They take the time to help their patients feel cared for during the visit. Never rushed and always willing to answer questions. Thank you ! Maddy & Dr. B and all your wonderful staff members.

2.3095890410959 year ago

My experience at Acton Urgent Care couldnâ€™t have been better. The clinic was very clean, the staff were kind attentive, and professional.

2.3643835616438 year ago

Maddie The PA, was very kind and helpful. Haha I was annoying asking her questions and she truly was kind enough to answer all my questions with ease. She was very kind and gave me some really helpful information. She was very respectful of my personal space and that truly made me feel comfortable. Need more people like her in the healthcare field!

2.3890410958904 year ago

Fast, efficient, effective, professional.

2.4054794520548 year ago

Very prompt service, handled my concerns very well. Very satisfied with their services.

2.4082191780822 year ago

Excellent service from all the staff at this location. ðŸ‘Œ

2.4191780821918 year ago

The staff at Acton Urgent Care was professional and helpful. We were in and out of the office within 15 minutes.

2.4465753424658 year ago

I came to Acton Urgent care for an X-ray after taking a tumble and banging my elbow. From my first call Karen at the front made me feel at ease and that the team was available for me to be seen. This kindness continued when I arrived and she helped me through the check-in process. Both the Tech who took the x-rays and the doctor who came to see me (Suri) were empathetic and warm. I left knowing that I did not break my elbow, but it was a good bruise. How to care for it and even received a phone call later from Suri assuring me that they got a second opinion and i was in the clear. I feel so much better knowing that my elbow is okay - I was honestly dreading going to the emergency room or urgent care and frankly have avoided it in the past and regretted it. After this visit with Acton Urgent care I feel more confident that if something like this happens for me or my family that they are a great place to get care and will go to them first. Thanks for the excellent experience team!

2.4602739726027 year ago

I am so appreciated of this place. Whenever it is impossible to schedule a ugrent sick visit with the regular doctor office, I went to this office, and the everyone from the staff to nurse to doctor is so warm, caring, responsive, and helpful. It is such a relief that there is a place like this to turn to whenever we need medical assistance

2.4684931506849 year ago

Super friendly helpful staff and doctor. Quick to get in and out with a solution to my medical issue.

2.4767123287671 year ago

The staff were warm, friendly and very professional. Felt I was in good hands.

2.4986301369863 year ago

very nice and clean facility. also super nice nurses, doctors, and staff. very good experience overall

2.5205479452055 year ago

Very good services

2.5260273972603 year ago

Super nice staff and ready to help any time. Got me in and fixed up in a busy time of year.

2.5424657534247 year ago

Friendly, quick and convenient. Little to no wait. Highly recommend.

2.558904109589 year ago

Always a great experience as a walk-in. Staff is friendly & accommodating. I am thankful this place exists.

2.5698630136986 year ago

Amazing staff. I was seen quick and taken care off properly. Clean facility and genuine staff

2.5780821917808 year ago

Very clean and professional. Always feel better. Great experience.

2.6246575342466 year ago

I came in with ear pain and learned that I had ruptured my ear drum. Miles Danis was the PA and was amazing in evaluating me and addressing the issue. He thoroughly walked me through each step to take including the ear drops to use for infection prevention and how I can ensure the ear heals properly and quickly. Rebecca was also great in getting me checked in and quickly into a room to be seen. I will definitely go back to Acton Urgent Care when needed to receive care from Miles!

2.6328767123288 year ago

They were kind and saw me promptly.

2.7342465753425 year ago

courteous, timely and efficient! Made the appointment online the night before for 9:00 AM. I didnt have to wait and was seen immediately.

2.7479452054795 year ago

I was completely happy with the care I received, first from the young man and then from the young woman PA. They were both great, and I especially appreciated the care and skill of the PA.

2.7506849315068 year ago

I was in and out with Rx in hand very quickly. The Dr. was very efficient and the staff was also.

2.772602739726 year ago

I love how the medical staff handled the checks upon me. The only purpose of this was to do a physical examination before I could start my new job at a nursing home. They accommodated to what I didnâ€™t want to see.

2.7835616438356 year ago

The staff and doctor were organized and professional, and I was in and out in 30 minutes without an appointment (I also arrived at opening).

2.7890410958904 year ago

Everyone was very helpful and caring. Very efficient!

2.8054794520548 year ago

I love this office! Not only is it close to my work & home with convenient hours, but every staff member is very friendly and highly competent. If only Dr. Bajwa could be my PCP, too!

2.8438356164384 year ago

Caring staff. I was admitted right away and the staff was kind enough to put me in a room where I could lay down and turn off the light (I had migraine).

2.8630136986301 year ago

All went very well with my visit at Urgent Care in Acton. All who were helping me did a great job, were professional and polite.

2.8876712328767 year ago

Always had a good experience. Very thorough and good knowledge.

2.8876712328767 year ago

The doctor was thorough and came up with a good course of treatment. Very satisfied with the care.

2.9013698630137 year ago

very professional, very quick.

2.9178082191781 year ago

Very helpful in diagnosing and prescribing medication that is helping me

2.9369863013699 year ago

Based on my experience today, I would highly recommend them. The three people I dealt with (receptionist, X-ray technician/nurse, and doctor) were each efficient and kind. And it was all done in a very timely manner. This is the way health care ought to be ðŸ˜€

2.9397260273973 year ago

Came in on a Sunday for a possible rib fracture. Staff were wonderful and speedy.

2.9424657534247 year ago

I had a surprisingly quick in and out thorough examination. Super convenient that thereâ€™s a Walgreens 50 feet away for meds.

2.9534246575342 year ago

Short wait filling out papers. I saw a medical person quickly. Got a prescription and left.

2.9561643835616 year ago

The clinician was sympathetic and through.

2.9561643835616 year ago

Everyone is so nice and professional. very easy experience.

2.9671232876712 year ago

The woman at the front desk was very nice. It wasn't busy at all so I was in and out in no time!

2.972602739726 year ago

I had no wait, my issue was quickly confirmed, and I was prescribed the needed medication. The entire visit was under 30 minutes.

2.9780821917808 year ago

One of the best (if not the best) urgent care experiences weâ€™ve ever had. Easy appointment booking, friendly staff, and treated my daughter with kindness and care. Also, much quicker than any other urgent care visit at other places, without feeling rushed at all. Highly recommend.

2.9780821917808 year ago

I was treated very courteously by the Nurse/Receptionist, Karen, and seen promptly by the Nurse, Marat, and then the P.A., Madeline. Despite Madeline's youthful appearance, she presented herself very professionally asking me at the right questions. It was determined I had sciatica in my left lower back that was causing the pain in my left hip. The muscle relaxant she prescribed relieved 75%of the pain, enough for me to get a good night's sleep. Further I have been stretching my lower back and that has further relieved pain, especially when walking. I am very happy with the results of my Saturday visit to AUC.

2.9808219178082 year ago

Very helpful folks! And pleasant too!!

2.9835616438356 year ago

From the front desk to the medical staff, I was treated quickly, respectfully & with care.

2.986301369863 year ago

It was a quick visit to see if I have a wax build up in my ears. Thanks, Always good to come in and get the quick service. Thanks

2.986301369863 year ago

The nurses and doctors in this place listen to me more intently and thoughtfully than my primary care doctors and office staff! They are always super thorough, kind, attentive and they help me get better every time I go to them. This visit, in addition to treating the root cause of my illness, they helped me fix sinus issues brought on by numerous unnecessary and expensive over the counter nasal sprays that my primary care doctor had prescribed meâ€¦. For my bronchitis :/ I canâ€™t sing your praises enough. Thank you so much!!!!!

2.986301369863 year ago

Everyone is kind

2.9917808219178 year ago

Easy/ quick, friendly, clean, and they seemed to care. I only needed a physical, and the service was great, exactly what I needed.

2.9945205479452 year ago

Prompt and efficient service. The staff was very courteous.

3.0027397260274 year ago

Great fast service as always . I had a bad cold but confirmed it was just a cold - they are always very nice and donâ€™t make you wait very long

3.0054794520548 year ago

The best care possible

3.0054794520548 year ago

treated very quickly. Staff was warm and friendly.

3.0109589041096 year ago

Nice people, get you in and out quickly, what else could you want from an Urgent Care? ðŸ¤·â€â™€ï¸

3.0109589041096 year ago

Iâ€™m grateful to urgent care because I had a UTI. I was tested and the results were available right away. Their doctor wrote a prescription and I picked it up at CVS the same day. The nurse at Acton Medical suggested I go there.

3.0219178082192 year ago

Very professional, and personable. Listened to my concerns, if necessary, would make recommend actions. Definitely, would not hesitate to revisit, if necessary.

3.0219178082192 year ago

Punctual and professional. Friendly nurse explained payment options and Dr. explained diagnosis and treatment.

3.0246575342466 year ago

The staff was great! The receptionist was super nice and great with my daughter. When I got brought to the examination room the nurse who did my vitals and checked me in was thorough and didn't make me wait long at all. I got a Lyme screening and the nurse that drew my blood was very gentle and made me feel comfortable and was super caring. Would def recommend and would visit this urgent care office if need be.

3.0246575342466 year ago

Was so good, thanks for everything.

3.027397260274 year ago

This is the second time I have been to this clinic. They are open until 8:00 pm, which is very convenient, staff and doctor are very pleasant. There was not much waiting time on this visit, the place is clean and I super recommend.

3.0301369863014 year ago

OUTSTANDING EXPERIENCE!! HIGHLY RECOMMEND Also after reading the one star reviews ( which border on entertainingly delightful)... I am DOUBLE impressed with the owners responses!!! You are amazing in your responses!! I will be back!!!!!

3.0356164383562 year ago

Great experience! Everyone was friendly and helpful!

3.0383561643836 year ago

I've had to be seen twice here. CSR's have been quite helpful! Madeline is smart, nice and caring!

3.0493150684932 year ago

I would definitely recommend this place if you are in need of urgent care. Very impressed with this place and greatly appreciate how patiently and professionally they took care of me.

3.0520547945205 year ago

Quick, fast, easy, simple. All the right things you need when visiting an urgent care. Highly recommend!

3.0547945205479 year ago

Friendly, knowledgeable staff. Spent a lot of time with me and answered all my questions

3.0547945205479 year ago

Karen at the front desk was awesome and really helpful- I am not very informed about how payment for medical services operates, and she explained everything to me very clearly and gave me a ton of different options for how to pay my bill. She seemed genuine in trying to help me save money, and it made my visit a lot less stressful.

3.0575342465753 year ago

It was good and fast

3.0684931506849 year ago

Quick and professional!

3.0767123287671 year ago

Great service. Thanks!

3.0767123287671 year ago

Quick, efficient, polite,

3.0904109589041 year ago

I was seen quickly and the team is all very professional. I will go back when needed.

3.0958904109589 year ago

Prompt, professional, and excellent care.

3.1178082191781 year ago

Great experience! Easy online scheduling, easy registration, no wait for my appointment (seen on time), and the doctor was able to explain my situation thoroughly and treat me accordingly. All symptoms have abated since then. I was more than pleasantly surprised at how the whole appointment went -- why can't all medicine be like this?

3.1232876712329 year ago

Very wonderful people who were so kind and caring. I was in and out quickly, and while they couldnâ€™t treat the problem, they did everything within their abilities as an urgent care to support me and help me get the care needed. I appreciated their thoroughness and supportive communication.

3.1287671232877 year ago

Excellent service. Almost never a waiting time. Thoroughly recommend Acton Urgent Care

3.1342465753425 year ago

They were wonderful! Very caring and professional. Highly recommend this office.

3.1342465753425 year ago

Staff is always welcoming, professional and efficient. Thank you Karen.

3.1369863013699 year ago

I have always been treated with respect at this care facility. It is the first place I want to go when I need care. The Dr is fantastic . The nurses and PA and secretary are phenomenal. I am super happy they are here Maynard/Acton .

3.1397260273973 year ago

Both times I visited the nurses and staff were lovely and I saw the doctor right away, who is direct and efficient and compassionate. Recommend to all.

3.1397260273973 year ago

I HAVE HAD NOTHING BUT A WONDERFUL EXPERIENCE EVERY SINGLE TIME. THE ENTIRE STAFF & ESPECIALLY THE DR ARE AMAZING! BEST DECISION I EVER MADE WAS TO GO THERE! BEST WISHES! HIGHLY RECOMMEND!!

3.1616438356164 year ago

Excellent patient care and caring staff

3.1643835616438 year ago

Was very impressed. Service was great. Made me very comfortable. Also, was spotless.

3.1698630136986 year ago

I was very impressed and grateful for the calm, compassionate atmosphere created by the 3 members of the team we interacted with.

3.172602739726 year ago

All staff is exceptionally courteous and very nice. Very satisfied with their handling of the situation. My only negative feeling is not getting lab options that would evaluate the current situation to get an immediate grasp of what was going on internally; in that sense only, it was a wasted visit. But at least getting a basic review eased my mind somewhat until I can get actual testing results at my PCP. I would recommend the facility based on the friendly staff and their attention to patientâ€™s needs to the very best of their ability within the perimeters of Urgent Care options. Thank you!

3.1917808219178 year ago

Easy experience. Friendly. Took my insurance. Not that long a wait.

3.1917808219178 year ago

Theyâ€™re always so fast and great staff. I had a deep splinter removed successfully and itâ€™s healing nicely.

3.1945205479452 year ago

Very friendly staff!

3.2 year ago

was seen promptly and taken care of

3.2054794520548 year ago

Took my daughter here for treatment & everyone was very nice and helpful! X-ray tech Maria is a superstar!

3.2164383561644 year ago

excellent staff Excellent experience

3.2219178082192 year ago

I came in with a splinter under my fingernail. A co-worker had the same problem, and advised me to insist on numbing my finger before they extracted the splinter. The doctor was very friendly and suggested putting a tourniquet around the finger and then sheâ€™d pull it out. It worked! Quick, easy and painless. All with a wonderful â€œbedsideâ€ manner. Was expecting the worst, but it could not have gone any better. Soaked my finger. No band aid or anything! Thanks!

3.2219178082192 year ago

Karen & staff are the very best,great experience once again Very caring & thorough, highly recommend.

3.2602739726027 year ago

Great service. Knowledgeable and attentive. From the front desk to the physicians assistant to the doctor.

3.2821917808219 year ago

Friendly reception, prompt service; great experience.

3.2821917808219 year ago

Excellent service right from the start. No waiting. Had X-rays down and the tech was awesome and friendly. Office manager was polite and knowledgeable as well as the dr. Excellent experience!

3.2876712328767 year ago

Staff was professional, respectful, kind and helpful. Thank you. Anne

3.2876712328767 year ago

Always extremely quick to get in. Very pleased with the thoroughness of care.

3.2876712328767 year ago

Very helpful and friendly staff! Iâ€™ve been in a couple times and theyâ€™re kind and patient every time. Be sure to call and ask what services they offer because Iâ€™ve made the mistake of assuming their capabilities a few times. Really sweet administrator responded to my lighthearted insert of â€œnon-binaryâ€ into the gender survey by filing a complaint to the server company to include that option. Made my day!

3.2958904109589 year ago

Great team, very friendly and explain things thoroughly. I will revisit them next year for a DOT physical.

3.3041095890411 year ago

Very positive experience, great service, experienced and attentive doctor, nurse and receptionist were very supportive, taking care about us. Almost no waiting time. Recommend this practice to all.

3.3095890410959 year ago

Great experience.

3.3123287671233 year ago

Fast, professional service.

3.3150684931507 year ago

Very efficient, delightful medical professionals, and I felt listened to and cared for.

3.3150684931507 year ago

Everyone was very nice, and I especially liked the physician because he fully explained his the logic for treatment recommendation. I found his doing that to be very reassuring.

3.3178082191781 year ago

The physician caring for us (my wife and I both have strep infections) was very informative and knowledgeable. He accepted our understanding of the situation and provided additional information that made a lot of sense and strongly improved our understanding of the situation - both the causes and the treatments for the infections.

3.3178082191781 year ago

Excellent care

3.3205479452055 year ago

Omgâ€¦now Acton is my premier Urgent Care! Check in was the most difficult part and it only took 3 minutes. Marrat took my vitals with dry wit and humor, and Maddie (PA)came in and diagnosed viral conjunctivitis!!! The antihistamine drops prescribed gave me relief instantly, and I had been suffering excruciating eye discomfort for more than a week. Once I got the medicine relief was almost instantaneous. Thank you so much!

3.3205479452055 year ago

Iâ€™ve been here many times and have always received excellent care! Thanks you!

3.3260273972603 year ago

Professional and caring. Provided excellent service for my problem. I have used Urgent Care several times, especially during covid.

3.3287671232877 year ago

Madeline is a very great PA. Does a thorough review of the patient. Wish most of the health care professionals were like her.

3.3342465753425 year ago

Friendly staff. Good follow up.

3.3452054794521 year ago

My experience at Acton Urgent Care was really positive! I was able to be seen quickly and get out with what I needed. Everyone was very professional and helpful.

3.4438356164384 year ago

This five starts is for the doctor pulled out a splinter from my sonâ€™s foot very quick and caused no pain. Me and my husband tried to do that at home for one hour but wasnâ€™t successful. My son was very happy the doctor helped him. Doctor also did clean/sanitize my sonâ€™s skin before and after he pulled the splinter out.

3.5123287671233 year ago

Very clean, well organized and professional staff.

3.5178082191781 year ago

I walked in without an appointment and I was seen right away. The staff is very friendly and professional and thoroughly assessed my symptoms.

3.6219178082192 year ago

I was seen quickly and attended to thoroughly and kindly.

3.6520547945205 year ago

Professional, knowledgeable, seen quickly

3.6575342465753 year ago

Quick and thorough appointment

3.6657534246575 year ago

Super friendly staff and fast service.

3.8356164383562 year ago

Easy to make an appointment online a day ahead, barely any wait at all and everyone I interacted with was super friendly and helpful. All in all I think I was there for under 45 minutes and that included getting X-rays and speaking with the doctor. Definitely recommend!

3.8465753424658 year ago

The staff was very quick at getting me in to see the Doctor. Cesar was knowledgeable and answered all my questions. I highly recommend.

3.9260273972603 year ago

Quick, effective and convenient.

3.9369863013699 year ago

I had a great experience at Acton Urgent care. I hurt my foot on a Sunday when most X-ray places are closed. Their X-ray technician was in and took me promptly. When I called to check they even verified over the phone that my health insurance would be accepted. They brought me a wheelchair and took me back within 5 minutes of arrival. The Doctor on duty was an orthopedist, my lucky day. X-rays were quick, they confirmed I had a fracture, gave me a boot to wear, put my x ray on a cd to show to my primary care. I even got a follow up phone call a few hours later to let me know that the radiologist confirmed the fracture and that no surgery is needed. Phew Very simple. Thank you

3.9561643835616 year ago

Dr Bajwa was an absolute star: efficient, compassionate, and incredibly thoughtful with the care of our 8 month old. We had to come in on a Sunday because our regular pediatricianâ€™s office was closed and our little one had a double(!!!) ear infection. Dr Bajwa gave us a conservative treatment approach (watchful waiting as recommended by the APA now) and other tips (humidifier). The receptionist was also lovely and compassionate! Finally, the medical assistant was also great with our little guy. Overall, it was one of the best urgent care experiences that Iâ€™ve ever had!

4.041095890411 year ago

Everybody very nice and very efficient

4.0520547945205 year ago

Great experience

4.0575342465753 year ago

Friendly, efficient, and good care.

4.0630136986301 year ago

Extremely professional caring staff. Excellent facility!

4.0712328767123 year ago

I was in and out in a half hour. They were wonderful. Thank you so much!

4.1013698630137 year ago

Welcoming staff and nice and professional nurse practitioner! I would go again if ever needed!

4.1041095890411 year ago

The staff was really nice and helpful- like above and beyond and great with my kids! Thank you!

4.1315068493151 year ago

The Provider and PA are both very kind and have a great bedside manner. I have been here several times and each time the wait has been minimal without the providers rushing you and the visits have been thorough. Thanks Acton Urgent Care

4.1534246575342 year ago

I had a great experience here from reception, to time with the nurse and doctor. My PCP office couldnâ€™t fit me in that day and Acton Urgent care had me seen and out the door with all my questions answered in about 30 mins. Everyone was kind, friendly and efficient. Most importantly, I thought the care was excellent.

4.1616438356164 year ago

Great team working here. Thanks again!

4.1835616438356 year ago

Dr. B and his stuff are careful and kind. They quickly help me clean up would and stitch up right the way, no waiting. The best medical experience so far

4.2027397260274 year ago

Went very smooth and quick and staff very friendly

4.213698630137 year ago

Professional, caring and efficient.

4.2164383561644 year ago

The staff here are amazing and efficient! I know I'm in good hands when I come, they take good care of me, and my needs!

4.2958904109589 year ago

They were able to assist me with all of my urgent care needs in a prompt and professional manner.

4.3068493150685 year ago

The DR & nurses were all very kind and took great care of me ðŸ‘ðŸ¼

4.3150684931507 year ago

I had a terrible illness for four days in the third week of March. I was out of town and due to fly home on Sunday and had to contact the Airlines to reschedule due to the severity; I did not want to risk flying with my condition. It was so bad i went to Urgent Care in Acton, MA. that Sunday morning and I have to say it was a great visit. They got very busy that morning but had me in to see the PA even before I could finish the paperwork. My Tech was very competent, and her collection of vital information was good enough that the PA that evaluated me diagnosed an upper Respiratory infection immediately, and wrote a script for the Maynard CVS immediately. When I left, not more than 20-25 minutes after arriving, they were still suprisingly busy for a Sunday and handling people very quickly. Very good staff and medical professionals i say. And now I am doing well.

4.3287671232877 year ago

Everyone was Attentive , knowledgeable and friendly . I was greeted immediately and seen within minutes The x ray Technician was outstanding and helped me maneuver the difficulties of posing for x-rays.. A tire asset in her field The PA was kind and explain everything while taking as much time as I needed to answer any questions I had . She sent all the necessary referrals directly to the referral doctors office. Great option to ER All and all a great experience Thank you everyone at Acton Urgent Care !

4.3479452054795 year ago

Great service and super friendly. Stephanie got me in right away and took great care of me! Highly recommend this urgent care location.

4.3671232876712 year ago

A most pleasant experience!

4.3917808219178 year ago

Quick and easy to get in and out. Very nice and friendly staff.

4.427397260274 year ago

Professional care, nice facilities, clean and fast service.

4.5232876712329 year ago

Overall Rating

Total Reviews: 1002

4.7

Google Rating

4.7

Very efficient, nice staff

Friendly staff from the girl that greet you at the counter to the doctor wait time was less than two minutes. Highly recommend

I love how friendly, convenient, professional, & efficient the whole process and folks are!

The wait was quick the help is wonderful I'm so glad urgent care is in acton!!

I used to go to Emerson urgent care which is excellent but my insurance removed that as an option. I've been very happy with Acton Urgent care so far and it's a godsend when I can't see my primary.

The staff all of them were very courteous

Prompt and personableâ€”these folks are great!

Professional

I was very pleased with the friendly and professional care and attention I recently received at Acton Urgent Care. My illness was diagnosed and medicine called in to my pharmacy without delay. I would not hesitate to recommend Acton Urgent Care.

quick and they did a great job on my stitches

The staff were friendly and highly professional. I would highly recommend this institution to anybody in need of care.

Exactly what I needed when I visited from another state and could not visit my primary care provider. They saw me quickly, assessed and diagnosed the problem and worked up my treatment plan within minutes. Thanks for the great care!

The team here is incredibly professional and warm. They also provided all requested documentation and saw me in a timely manner. I will definitely be back!

I had some skin irritation on a leg. The assistant looked at, applied some ointment and a band-aid and now it is fading away. Thanks

I was visiting from out of town and needed to be seen at Acton Urgent Care. Everyone from the reception, to the nurse to the doctor were very professional.

Melanie was great - very personable and precise with her instructions. She listened to my complaints and answered my questions thoroughly. Thank you!

The wait was reasonable and everyone at the office was good to work with.

Best treatment and care for my broken foot, saw me immediately with zero wait time. I was in and out quickly with xrays in house which was nice

Saw me quickly and provided great service. Highly recommend !!!

Great treatment, patient practitioners, and we all had fun!

Prompt and professional care; staff is especially friendly.

Theyâ€™re the best! Always so kind and warm. The entire staff is great. Please is clean and they explain well whatâ€™s going on and what should be the next steps.

Acton Urgent care was very quick and everyone was very nice especially Madeline Burke, PA. Thanks

Dr Madeline provided excellent care and guidance.She provided the correct medication to solve my infection. I recommend he highly. Very professional! David Ekelund

My friend, Tanya, helped me schedule the meeting and the NP correctly diagnosed my rash issue and prescribed the correct ointment and it has provided me with much relief

Iâ€™ve been to this urgent care a few times. They are always very helpful and the care is outstanding

Excellent

Fast, thorough, and kind.

Thank you, Acton Urgent Care. Very professional treatment. Grateful to Madeline, whose poise, skills, and communication helped me through a difficult time. Thank you!

Great service, really helpful.

Very nice yes matty is great very thorough and efficient

This visit helped alot was given the right meds and help

Friendly staff, knowledgable caregiver(s).

short wait. Both nurse and doctor were great. Facility was super clean.

Love this clinic. Never have to wait. Theyâ€™re efficient and they know what theyâ€™re doing.

Perfect service! Efficient, friendly

Very happy with expereince and diagnosis and treatment.

Staff were very helpful and prompt, well organized system

Awesome place and staff

I had a deep cut on my head and came in to get patched up. I filled out a few pieces of paper work and they were ready to treat me. They had the wound cleaned out and stapled up in what seemed like 10 minutes of less. It was a quick and painless experience all around. I would recommend them.

Was very impressed with my visit. Went in for Covid test - receptionist was wonderful and kind - everyone I was in contact with were very kind and helpful...

Skilled staff, lots of expertise. Took the time to have a thoughtful discussion.

Excellent

In every visit, and I've had a fair number in the last year, I have been seen quickly, and with compassion expertise and quick action.

(Translated by Google) Warm welcome, quick service. Well cared for. (Original) Bien accueille, rapidement. Bien soignÃ©e.

This facility is friendly, clean, and has professional and courteous staff and providers. They take the time to help their patients feel cared for during the visit. Never rushed and always willing to answer questions. Thank you ! Maddy & Dr. B and all your wonderful staff members.

My experience at Acton Urgent Care couldnâ€™t have been better. The clinic was very clean, the staff were kind attentive, and professional.

Fast, efficient, effective, professional.

Very prompt service, handled my concerns very well. Very satisfied with their services.

Excellent service from all the staff at this location. ðŸ‘Œ

The staff at Acton Urgent Care was professional and helpful. We were in and out of the office within 15 minutes.

Super friendly helpful staff and doctor. Quick to get in and out with a solution to my medical issue.

The staff were warm, friendly and very professional. Felt I was in good hands.

very nice and clean facility. also super nice nurses, doctors, and staff. very good experience overall

Very good services

Super nice staff and ready to help any time. Got me in and fixed up in a busy time of year.

Friendly, quick and convenient. Little to no wait. Highly recommend.

Always a great experience as a walk-in. Staff is friendly & accommodating. I am thankful this place exists.

Amazing staff. I was seen quick and taken care off properly. Clean facility and genuine staff

Very clean and professional. Always feel better. Great experience.

They were kind and saw me promptly.

courteous, timely and efficient! Made the appointment online the night before for 9:00 AM. I didnt have to wait and was seen immediately.

I was completely happy with the care I received, first from the young man and then from the young woman PA. They were both great, and I especially appreciated the care and skill of the PA.

I was in and out with Rx in hand very quickly. The Dr. was very efficient and the staff was also.

I love how the medical staff handled the checks upon me. The only purpose of this was to do a physical examination before I could start my new job at a nursing home. They accommodated to what I didnâ€™t want to see.

The staff and doctor were organized and professional, and I was in and out in 30 minutes without an appointment (I also arrived at opening).

Everyone was very helpful and caring. Very efficient!

I love this office! Not only is it close to my work & home with convenient hours, but every staff member is very friendly and highly competent. If only Dr. Bajwa could be my PCP, too!

Caring staff. I was admitted right away and the staff was kind enough to put me in a room where I could lay down and turn off the light (I had migraine).

All went very well with my visit at Urgent Care in Acton. All who were helping me did a great job, were professional and polite.

Always had a good experience. Very thorough and good knowledge.

The doctor was thorough and came up with a good course of treatment. Very satisfied with the care.

very professional, very quick.

Very helpful in diagnosing and prescribing medication that is helping me

Based on my experience today, I would highly recommend them. The three people I dealt with (receptionist, X-ray technician/nurse, and doctor) were each efficient and kind. And it was all done in a very timely manner. This is the way health care ought to be ðŸ˜€

Nice people, get you in and out quickly, what else could you want from an Urgent Care? ðŸ¤·â€â™€ï¸

OUTSTANDING EXPERIENCE!! HIGHLY RECOMMEND Also after reading the one star reviews ( which border on entertainingly delightful)... I am DOUBLE impressed with the owners responses!!! You are amazing in your responses!! I will be back!!!!!