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1 month ago
1 month ago
1 month ago
The staff was professional, kind and timely with their procedures. Also the facility was very clean, the staff was also very knowledgeable for the care they give.
1 month ago
Very good service, the place is very relaxing and clean, I recommend it
1 month ago
I was a literal walk-in during the final hour and twenty minutes of business. Reception indicated that I could be seen if I were willing to wait. I was seen within a very reasonable time and my visit needs were met within minutes. Staff was kind and empathetic. I would definitely come again for urgent care needs.
1 month ago
Great staff! Attentive and very caring I will always go here !
2 month ago
Great experience from check in to when we left. Tiffany and Dr Bernard were lovely and very caring and thorough with their care of my mother.
2 month ago
Everyone there was phenomenal my son needed stitches and everyone was patient and caring while he screamed and cried . Thank you
2 month ago
Awesome, first time experience. It was pretty late when I got there. I needed to be seen quickly because I was showing signs of shingles and needed to get diagnosed right away to make a pharmacy that was closing soon. I was seen quickly, diagnosed with shingles where they called in a prescription to s pharmacy 20’minutes away, which I made before the closed. This allowed me to start medication right away, avoiding perhaps some extra pain…,. Way to go and thanks.!!!!!!
2 month ago
Great experience overall. Very quick and friendly.
2 month ago
Everything went really well! Didn’t have to wait long and everyone was super nice!
2 month ago
Provider listened to what was going on was quite pleasant. Imediately came up with solution. Sending Antibiotics to pharmacy
2 month ago
Quick,effective, efficient very good
2 month ago
I was diagnosed with the flu very quickly and given the meds needed to treat. I did not wait long in the waiting room or exam room. Dr. was kind and explained everything to me.
2 month ago
I don’t typically visit urgent care facilities, but I needed to be seen quickly before the holiday. I decided to try a new office and was extremely impressed. From the seamless scheduling process to the quality of care, everything exceeded my expectations. The wait time was minimal, and the entire visit, from check-in to discharge, was efficient and professional. The provider was patient and friendly and listened to my symptoms and concerns. I also appreciated being able to have a chest image taken right on-site, with both the provider and a radiologist reviewing the results. I will absolutely return to this office for any future urgent medical needs.
2 month ago
The office is very clean and spacious. The PA Bryan was very knowledgeable and thorough. Wait wasn't bad and the staff were very nice and welcoming.
2 month ago
Completely satisfied
3 month ago
Great attendance
3 month ago
Very pleasant and respectful
3 month ago
Staff was fantastic and kind. Clean and very short wait.
3 month ago
Clean facility, staff pleasant and helpful. Was seen quickly, and, doctor was very thorough with her explanation of injury and subsequent treatment.
3 month ago
You all took real great care of my baby girl and I am so grateful for everything you all did.
3 month ago
The Telehealth appt was everything I hoped it would be. No other urgent care system or my own primary care doc could handle my health concern this quickly. Labs can be done any time in the next 3 days, but treatment starts today. Miraculous indeed!
3 month ago
Great service, the staff was really nice , I’ll use them again when needed
3 month ago
I was in and out 15 minutes. This is the second time I have been here as walk in. No wait time. Fastest and best service at urgent care hands down. They are pleasant and have friendly staff.
3 month ago
Priority Urgent Care has replaced the ill-fated MedExpress at 430 Cooley Street in Springfield, MA. It seems to be an adequate facility with a clean environment and somewhat efficient processes. I visited on a Sunday afternoon after falling at a hockey rink and, after a few x-rays (which were read by an off-site radiologist), it was determined that I had a separated shoulder. They called ahead to Mercy Medical Center and off we went. There are plenty of urgent care facilities in the area so one has plenty of choices from which to choose. Reviews here and recommendations from family and friends can point you in the right direction.
3 month ago
Welcoming, very helpful checking in, the staff is awesome and loved the doctor.
4 month ago
Very friendly people. Not a long wait to be seen. Nurses positions assistance, and physicians are very thorough. Explains everything in detail. Very understanding And patient with autistic children.
4 month ago
Great place
4 month ago
Very professional. Convenient to book. Very nice people.
4 month ago
The place was clean, only waited 10 minutes and that was my fault for going across the street first. Scheduling was easy, ALL of the staff was in a great mood, which is very rare in the medical field these days. Results were in fast and paperwork provided within reasonable amount of time. I’ve never had to use Priority Urgent Care before but I will always choose them moving forward, and the Cooley st location specifically.
4 month ago
Very easy to make an appointment and was seen very quickly, no waiting. Staff is very friendly. Would definitely recommend for urgent care needs.
4 month ago
It was my first time coming to this urgent care clinic and I highly recommend it. My daughter has been suffering from an ear infection the past few days and it was addressed very quickly by the team. Very professional and helpful! My new go-to urgent care clinic.
4 month ago
Great experience, when I couldn't get to my own Doctor, very professional, clean, and attentive.
4 month ago
All the nurses and staff were very kind and helpful!!
4 month ago
Our first visit to this urgent care. Environment was clean. Time waiting and to be seen was quick. The staff was pleasant and resourceful.
4 month ago
Great care given, very polite and professional.
4 month ago
Staff are very kind and understanding… Best urgent care out here ..
4 month ago
(Translated by Google) Super clean, beautiful office and very gentle. They are very caring and provide very quick patient care, and my daughter loves the stickers and toys. The doctor speaks Spanish and the nurse is super nice. (Original) Super clean,beautiful office and very gently. Y muy cariñosas y muy rápida atención a los pacientes y mi niña goza con los sticker y juguetitos.. y la doctora que habla español y la nurse super nice.
4 month ago
The staff at this location is amazing, everyone is patient and gets the job done. Thank you to this team for all your help!
4 month ago
Service was amazing! Susanita McNabb, PA and staff was so nurturing and attentive to my daughter. We Thank you and appreciate you and your staff💜
4 month ago
Great experience.
4 month ago
Staffing is patient and kind. I was seen with very little wait time!
4 month ago
MY VISIT WAS AMAZING !!! Highly Recommend this place . The lady that took my blood needs a raise and be on every facility team , cause I ain’t feel a thing !!!! And the director Was very informative and very patient. Jamaul
4 month ago
Had an appointment for 8:15a.m. By 8:30 we were in doing vitals and shorty after the NP, came in. Had X-rays and we were out about 9:15-9:20. The quickest appointment ever. The staff was very friendly.
4 month ago
I was seen promptly. The providers were professional. Great care!
4 month ago
Melissa, Susan, & Christy were absolutely amazing. Super knowledgeable and friendly. Very attentive and created a welcoming atmosphere. Overall the team works great together with compassion & respect. I will definitely be recommending to family and friends for future visits. Thank you guys all for all you do.
4 month ago
Staff was efficient, well helpful, having good insight with suggestions Plus worked quickly Thanks yo ALL of you
5 month ago
PA Brian was thorough and explained what was going on in detail.
5 month ago
It was a great experience they were very attentive and warm
5 month ago
Excellent service, loved the atmosphere. The whole team was very welcoming, professional, and friendly, and the place was immaculate.
5 month ago
The receptionist provided exemplary customer service. The wait time was minimal and check in while in the waiting room was positive. My daughter wasn’t feeling well but she shared the physician was very kind.
5 month ago
Exelent I like
5 month ago
PA Suzie, Emma, Amanda and Julia the student were all amazing. Highly recommended!
5 month ago
Fast had me in and out so fast doctor was so good and the nurse Susie was the best so kind and friendly will definitely be going back there again
5 month ago
Super knowledgeable and helpful
5 month ago
Great customer service. Friendly and positive environment for any one that needs help with there health.
5 month ago
Great service , very pleasant staff . Clinic was very clean . The PA explained everything clearly to me .
5 month ago
(Translated by Google) It was my first visit. I made the appointment online, and it was easy to enter all my information. When I arrived at the office, my husband and I were seen by the doctor, who was very kind and administered the flu test herself. Then the nurse took our vital signs, and the doctor soon returned to see us and give us the diagnosis and treatment recommendations for both of us. The facilities were also very clean. I highly recommend them. (Original) Fue mi primera visita, hice la cita online y fue fácil poner toda mi información y llegué a la oficina y me antendieron junto con mi esposo y fue muy amable la Doctora al salir y tomarnos la prueba del Flu ella misma, luego la enfermera nos tomaron los vitales y no tardó la Doctora al vernos nuevamente y darnos el diagnóstico y recomendaciones con tratamiento para ambos. Además sus instalaciones muy limpias. Los recomiendo.
5 month ago
Wait time was short. Every person I interacted with was friendly and attentive.
5 month ago
Everybody in there was very nice and very helpful. I would recommend going there if you need to.
5 month ago
They were very kind and very quick listen to my needs and prescribed accordingly
5 month ago
All good.very nice staff thanks
6 month ago
Very accommodating given the back log of appointments and numbers of flu patients. Longmeadow was booked and was not willing to even discuss getting dad seen. Priority found my dad a late appointment and the staff was kind, professional, knowledgeable, and patient. I’m a high school prep school teacher of 25 years. Priority and the staff A+ all around.
6 month ago
Visit went smooth. Susie is such a great provider!
6 month ago
The provider was very nice and helpful. The front staff were very sweet.
6 month ago
Went twice. Seen fairly promptly with courtesy and respect. Outcomes were a bit predectable.
6 month ago
Excellent customer service! They took my daughter in pretty quick. And waisted no time.
6 month ago
The staff was friendly and efficient.
6 month ago
Polite, helpful.
6 month ago
100 percent better than AFC urgent care across the street.
6 month ago
Efficient and well-mannered. Allowed me to be taken early. No issues with prescription.
6 month ago
The staff took care of me. I was in and out
7 month ago
Great care! Glad I found you! Pleasant staff.
7 month ago
Nice new facility. Professional, knowledgeable, and friendly staff. I was seen in less than 10 minutes! I heard there were easy booking of appointments online, everything is ready for the patients as they were walking in via online registration. I seen an QR code for DOTs, And an added bonus I found out they even do Virtual Online Visits too! Suggested place to keep in mind for when Urgent Care is needed.
7 month ago
Been there twice. Nothing more to say but great staff and great service both times. They actually remembered me from the first visit. In and out, very expeditious... will definitely be my go to...
7 month ago
10 stars!
7 month ago
Fantastic, lovely people
7 month ago
I had a really positive experience here earlier today! I was able to get an appointment within two hours of me calling. The receptionist was friendly and the registration process was very easy. The medical assistant, Amanda, made me smile, even though I was feeling pretty lousy. The APRN, Joanne, was very professional and actively listened to my concerns. If I find myself in need of urgent care services again, I will definitely return to this office!
8 month ago
(Translated by Google) Very professional and excellent services (Original) Muy profesionales y excelentes servicios
8 month ago
Great fast and caring services dr was very considerate
8 month ago
Great response time, great help at front desk, kind doctors who listened to me
8 month ago
(Translated by Google) Very good service. (Original) Muy buen servicio.
8 month ago
This is a GREAT urgent care, Dr., Phy. Assistant & receptionist were prompt, k8bd, and knowledgeable. Would highly recommend
8 month ago
They are quick and thorough.
8 month ago
Loved it! Fast, easy, simple. First time there and my concern were resolved immediately. Highly recommend it!
8 month ago
(Translated by Google) Excellent place, I was served quickly and the staff was very friendly. 100% recommended. (Original) Excelente lugar, me atendieron rápido y el personal muy amable. 100% recomendado.
8 month ago
Thank you so much for taking care of our daughter tonight. We really appreciate your staff saw her almost at closing time. She was in so much pain. It turned out to be Strep Throat. Thank you again. Very attentive staff will definitely look forward to choosing Priority Urgent Care for our next urgent care matters. Will definitely recommend to all our family and friends.
8 month ago
Priority Urgent Care always provides excellent and prompt care. Our family has been using them for years—their team of providers are caring and always listen to their patients.
8 month ago
Family owned by emergency room physicians. Staff hand picked with good and caring people. Owners and their family have been taking care of myself, my wife and my daughters for years.