Overall Rating

Total Reviews: 377

4.4 

20 days ago

Dr Fazia Ahmed was able to see me right away. She answered questions that I had and had her staff test me for what my symptoms were indicating. I was prescribed an antibiotic as a precaution to help with my cough. I had to call the office a couple days later with a question and the answered it over the phone and told me that I could come back in if the cough persisted. I use Dr Fazia Ahmed as my primary physician and highly recommend her office.

21 days ago

I love Dr Faiza, she always takes care truly care, a wonderful human being. Her staff its very friendly and caring.

1 month ago

I can't say enough good things about this office. Whether I've had a scheduled appointment or needed to be seen through their urgent care, I've always been treated with kindness, respect, and genuine compassion

1 month ago

The doctor and staff were very kind and knowledgeable. Highly recommend!

1 month ago

(Translated by Google) Very efficient, very patient, great vibes!! (Original) Muy eficientes, muy pacientes muy buena vibra!!

1 month ago

Very pleasant reception staff, knowledgeable and very capable physician as well as kind. Very good experience.

2 months ago

Everyone is very helpful and friendly in and out pretty quick. Like the doctor

2 months ago

Dr. Ahmed and the staff are amazing and friendly, My kids and I have been going there for four years. Dr Ahmed is the best!!! 😊

3 months ago

Got a DoT physical here. Staff were very friendly and the process was smooth

3 months ago

They were able to see me right away, the doctor was incredibly kind, thorough, and they did an amazing job troubleshooting what I had going on.

3 months ago

Got my cdl medical card physical here. They’re were quick and friendly

3 months ago

The people there where nice

3 months ago

Very nice front desk staff. Not a long wait for new walk-in self pay patients. Dr. Ahmed was very kind and listened to me. Low cost for no insurance.

3 months ago

Dr. Jennifer Atadero is an amazing human being and a very professional doctor. Jamie her daughter has a big heart for patients. I wish her the best during her journey as a medical student.

4 months ago

Dr. Amelia really wonderful. I’m going to make her my primary doctor.

4 months ago

Took my 14 year old for back pain . Doctor was very attentive and passionate in what she does ! All staff very professional and friendly/kind to everyone! Would highly recommend to anyone that requires a last minute emergency check up.

4 months ago

This is a good place for immediate care, staff and Doctors are very nice and attentive.

4 months ago

I was helped immediately upon arriving, the wait wasn't long the staff was professional and welcoming and Dr. Ahmed was thorough understanding and she made me feel comfortable.

5 months ago

Very Good Doctor Accurate And Efficient

5 months ago

Wasn't feeling well came to see a doctor. The wait wasn't long and I recommend this doctors office . Fantastic people was treated with respect.

6 months ago

Everyone there is always very nice

6 months ago

Our go to for quick service when it comes to kids with flu, strep or ear infections. Our visit is always in and out and the doctor is always very attentive.

6 months ago

Great service and the doctor provided information and asked questions

6 months ago

(Translated by Google) Excellent service 👏 thank you (Original) Excelente atención 👏 gracias

6 months ago

This was a great urgent care! They really listened to my concerns and made sure too follow up with me.

7 months ago

Dr.Ahmed is the best she truly cares about her patients.

7 months ago

Went to see Dr. Ahmed for not feeling well. Have been going there for years. She listened and after all the tests my medication was sent. She is the best!

7 months ago

The doctor was exceptionally friendly, explained everything clearly, and showed great care throughout the visit. The entire staff was helpful and welcoming.

7 months ago

Dr Ahmed is the best. She is very thorough and takes the time to explain everything. I have been going to her for 5 years Love her to pieces.

7 months ago

Love immediate care plus. My daughter actually made them her primary doctor

8 months ago

The service was fast, and the staff was very helpful!

8 months ago

Dr Faiza is Amazing always a pleasure seeing her she’s so caring

8 months ago

I am very IMPRESSED! I saw the Phys. Asst., S. Philip. I have a lot of complicated issues with my health since September and had been at a different immediate care the morning prior,. I had concerns about the meds the other place prescribed, but couldn't get a hold of anyone by phone, (like so many places now a days), so I ended up coming here the next morning and am so glad I did. They took their time getting my history and asking me lots of questions. Reception was friendly and helpful, nurse was friendly and compassionate. The Phys. Asst. was very professional, concerned and understood my situation. He sorted through my history to provide me with the best medication for my issue and even called me that evening with concern on how I was doing and if I was tolerating the meds. The people at this facility are Professional, friendly, knowledgeable and compassionate & just as important, the are available to speak with when necessary! I will definately be returning here whenever I need medical care. Thank you for proivding the type of "Service" that so many other places have neglected to provide, as the others have become lost in today's minutia of electronic only communications.

8 months ago

Excellent attitude! Thank you!

9 months ago

Dr. Ahmed and the staff are absolutely wonderful. Everyone is super friendly. I was in and out pretty quickly. Dr. Ahmed is always amazing. My daughter loved the halloween decorations and they gave her a little halloween treat bag.

9 months ago

The best service and the best doctor

9 months ago

Thank you so much for your help

10 months ago

The staff and Dr Ahmed were amazing . Friendly, informative, so much that I'm changing drs.

10 months ago

Always very good experience. Dr. Ahmed is great...

10 months ago

Always quick, caring and considerate!

11 months ago

Always kind and straight to the point Never have an issue! All ages are welcome. Much better then sitting at ER For hours any day!

1 year ago

I made an appointment online for a same day appointment. No wait when I got there, and called back a few minutes early. All of the the staff were kind and helpful. The Dr was very responsive to my symptoms and provided excellent care and follow up. The app was a little glitchy to check in, but I was able to complete it.

1 year ago

I had an excellent experience getting done my dot physical.Not to wait long, staff is very courteous, highly recommend

1 year ago

Love the Drs here very knowledgeable.The nurse was very good just a all around great place to go for care.

1 year ago

Love the speed of all my visits here, Drs are awesome very knowledgeable.

1 year ago

Doctor Faiza is great she so understanding she actually listen to your needs and makes sure the test needed are done.she also explains throughly how to take medications and all over all great.

1 year ago

Very Great Experience. Friendly and Professional Staff. Convenient Location.

1 year ago

Everything went smooth, we were seen promptly and received good care.

1 year ago

Very nice people fast Raul is very gentle help all tha time tha doctor very nice too doctor Faiza

1 year ago

(Translated by Google) They serve me quickly and are very friendly. (Original) Me atienden rápido y son muy amables

1 year ago

very nice people. Great experience registering, and the doctor was very nice and thorough. Dave K

1 year ago

(Translated by Google) Excellent professionals, the whole team is focused on providing you with the best support. (Original) Excelentes profesionales, enfocado todo el equipo en brindarte el mayor apoyo

1 year ago

Excellent care! Minimal wait and prompt service.

1 year ago

(Translated by Google) Excellent service. They take the time to listen to their patients. Very good professionals. (Original) Muy buena atención. Dedican tiempo a escuchar a los pacientes. Muy buenos profesionales.

1 year ago

Dr. Ahmed is wonderful. She is not only a brilliant professional but also one of the funniest and most genuinely awesome people you’ll ever have the pleasure of working with. Dr. Fiaza Ahmed brings excellence and ease to everything they do.

1 year ago

Dr. Faiza is always personable, attentive, and compassionate. She takes the time to listen, thoroughly assess concerns, and offers thoughtful suggestions. I always feel heard and well cared for during my visits.Thank you!

1 year ago

Great experience

1 year ago

My experience here was great. The staff and doctor were very friendly and knowledgeable. If you need to see a doctor quickly this is your place :)

1 year ago

Best Dr I’ve met with my kids

1 year ago

Friendly stuff, affordable service

1 year ago

Great service great staff

1 year ago

Dr. Ahmed is knowledgeable, a good listener and takes the time to treat you. The staff is also very friendly.

1 year ago

Nothing to complain about, good service. Will recommend this clinic.

1 year ago

Friendly staff.

1 year ago

I had a great experience in their care! Even though I wasn't feeling well. Everyone nice and efficient

1 year ago

Dr. Ahmed is very knowledgeable and always happy to help. She will explain step by step what she i going to do. Staff/nurces are very nice and friendly.

1 year ago

Great staff

1 year ago

Short waiting time for a visit. Long opening hours. The doctor helped me and my children. I am very satisfied.

1 year ago

Dr. Ahmed is absolutely amazing!! I absolutely love her. She is always very through and concerned about me. She is absolutely amazing.

1 year ago

I especially give Dr. Faiza Ahmed more than 5 stars. Dr Faiza Ahmed is caring and attentive physician. Grateful for her positive direction. Staff is helpful and thorough on communication. Overall Excellent Physician. Immediate Care Plus at East Dundee,IL

1 year ago

They took me really quick and the doctor was super sweet to my baby.

1 year ago

Fast service, especially for an immediate care. Very helpful and friendly nurse. Doctor was informative and kind. Overall excellent experience and I highly recommend!

1 year ago

The nurse and doctor were very friendly and listened carefully to make sure my daughter received the best care. Will continue to visit here for my family’s care if needed in the future.

2 years ago

This was my first time coming here. We needed a sports physical. I was not expecting to be wowed like I was with past experiences at other local clinics, but the staff had such professional customer service skills. I was very impressed. The wait time was incredibly fast. The Dr. was great as well as the staff!!

2 years ago

This is my go to for everything. Love this doctor. I’ve struggled to find someone who will listen and understand since moving back to the area. This doctor saves me an hour drive to see my old physician.

2 years ago

Always polite and expedient. So glad your office is nearby!

2 years ago

Great staff and very friendly

2 years ago

Our experience at Immediate Care Plus was fantastic! We were traveling and needed to see a Dr for our little one in the area. The check in process was seamless, even as a new patient from out of town. The entire staff was extremely friendly, from check in to the nurse who took vitals and made the experience fun for a 4 year old, to Dr Ahmed who was very attentive, diagnosed the issue, and provided resolution in a short period of time.

2 years ago

Excellent customer service and knowledgeable personnel. Helpful, professional, fast and accurate. Would recommend to people in need. Great work and high quality

2 years ago

Best blood draw I have ever had very quick and smooth they had me in and out

2 years ago

Friendly staff. Wait wasn’t bad. They honored a time constraint I had.

2 years ago

I love Dr.Ahmed. She is very friendly, very caring, and is always there to listen to all my issues.

2 years ago

Very nice staff and the doctor was ver informative and attentive.

2 years ago

Excellent patient care. Dr. Ahmed is wonderful, love her !

2 years ago

They were all great except xray was broken

2 years ago

This is a good place for immediate care.

2 years ago

Quick and efficient. Exactly what was needed.

2 years ago

The service Is always great and the Doctors are very knowledgeable understanding and helpful. The staff Is friendly and always making sure patients are being treated kindly.

2 years ago

Fast and excellent care. Thank you Dr. Ahmed! You are a life saver!

2 years ago

The service was excellent. The staff , nurses, doctor exceptional. Not only providing professionalism but also caring and compassion. Thank you to all.

2 years ago

Quick and courteous care! We never hesitate to bring our children or selves in whenever needed. Never had issues with billing or poor care.

2 years ago

The girls there where great the Doctor was quick straight to the point. Will recommend and will go back as needed. Thank you so much

2 years ago

Our NP today was so friendly and patient with my 3 year old! Will definitely be back here again!

2 years ago

Doctor was awesome, got in quick. Sent the prescription over electronically and the wait wasn't too bad. I also checked in online but that didn't help the quickness or it didn't make you first in line. It's the same if you just walk in.

2 years ago

Very helpful and great staff. Always take me in right away

3 years ago

Dr. Ahmed did a very thorough examination and the kids are ready for school and sports.

3 years ago

I came to renew my Cdl medical card and I had one of the best experiences. Courteous and professional people.

3 years ago

Best location for DOT medical card and physical, very compassionate and attentive care. Recommend highly!

3 years ago

Nice clean place.!friendly knowable staff.would go there again

3 years ago

They were very polite and the wait was short.

3 years ago

Really wonderful experience. Seen close to appointment time. Incredible bedside manner from our nurse. She made seeing the doctor fun for my son. Will definitely come back here.

3 years ago

I would recommend Dr. Ahmed to anyone looking for a primary care doctor. She is very thorough and better than any other immediate clinic I've been to. My husband and I have gone to her for mild sicknesses, colds and flus, and she has taken good care of us. Too bad we will be moving soon or else I would make her my primary care doctor. The receptionists have not always been five stars, but it is worth going through them to see Dr. Ahmed.

4 years ago

I would recommend this place time and time again. The doctors are awesome, I do prefer seeing the lady doctor. I can never remember her name but she is very thorough and caring. Not to forget the two nurses that are usually in the front, they are super nice!!!!

4 years ago

Quick and easy check in, physician took his time, answered all questions was honest and knowledgable .

4 years ago

Brandi was very helpful

4 years ago

Dr.Ahmed is by far one of the best doctors I’ve ever seen, very helpful and understanding!

4 years ago

The Nurses & Doctor were very nice & professional, would definitely recommend!

4 years ago

Immediate Care Plus has served our family well from my monthly B12 shots to my husband’s diverticulitis. They are thorough, patient and prompt.

4 years ago

Doctor Ahmed was great she's extremely thorough caring concerned and I feel she asked all the right questions and made all the right calls for my Continuous Care 10 Stars

4 years ago

Very professional and polite staff. Immediate results! Dr.Ahmed is always caring and thorough with her examinations. Raul was also very professional and kind to me and my kids.

4 years ago

I’ve been coming here for the last 2 years. This is an absolutely amazing facility. They really do care about your concerns and help in whatever way they can! If I could I would give them 10 stars. Thank you for your amazing work!

4 years ago

Very nice staff. Dr.Faiza Ahmed was the nicest doctor. My son was so comfortable. This was our 1st time. I highly recommend her and the Immediate Care team. Thank you for caring.

4 years ago

Dr Ahmed is a amazing such understanding doctor and all the staff there is amazing and so kind ! 🙌🏻🙌🏻🙌🏻

4 years ago

The staff was friendly the place was clean

4 years ago

Will definitely recommend. The staff and doctor we're friendly, professional and very welcoming. Thank you

4 years ago

If i could give 100 stars i would! Dr. Ahmed is wonderful along with her staff. She is always so attentive and helps get what you need done. Great place overall😀

4 years ago

I took my teen Autistic child for a Covid 19 test and to see Dr. Khan for allergy issues. She was treated with care and she was quite willing to trust him even though it was a first time visit. The Prescriptions were called in the pharmacy immediately which made things a little easier considering it is a Sunday. The front end staff and nurses are very nice.

5 years ago

Great service.

5 years ago

Friendly staff and they are very quick

5 years ago

We were in within 10 minutes after finishing paperwork. Doctor Faiza Ahmed was really nice and x-rays were done within 5 to 7 mins with results. They provided proper care for injured ankle. I would strongly recommend this place for immediate care.

5 years ago

Dr. Ahmed is very thorough and explains every thing completely. The assistant who drew my blood was very gentle and really did it well! Thank you for making my visit very pleasant. Everyone is very nice and professional.

5 years ago

This place is the top of the line care.You never have to wait long.The staff and doctor are very courteous and professional.Your heath will be taken care of at immediate care.

5 years ago

The doctor gave me very detailed information, offered different choices, answered all my questions, and showed highest care for my son’s condition.

5 years ago

Pleasant and professional staff. Very pleased with everyone's time and attentiveness during this trying time.

5 years ago

Always very kind. Didnt have to wait very long.

5 years ago

Dr Faiza Ahmed is a wonderful doctor who cares and listens to the patients and provides professional care.

5 years ago

We just took my son in because his eye was swollen red and runny and my fiancé went in and they said they do not take children under two our son will be 2 months in a few days they said let me ask the doctor and they took him in all the staff was very friendly and helpful and the place was super clean and the doctor was fantastic thank you guys for letting my son be seen so we didn’t have to make a trip to the e.r ! We appreciate you guys more then you know !

5 years ago

This place is great. I'm in and out no problem and everyone is very nice. I've had to go in for a few different ailments and have been treated not only with efficiency and respect but also kindness. Never changing doctors again!

5 years ago

The front desk lady’s are very friendly and nice. The staff is wonderful and care for their patients. :)

5 years ago

I’ve been seeing Dr. Ahmed for 3 years now. I feel comfortable and well cared for here. With or without appointments I’m always in and out quickly.

5 years ago

fastest immediate care i have ever been to! super nice staff, i felt very comfortable!

5 years ago

Always kind and professional!

5 years ago

Dr. Ahmed is so KIND and listens so well! She didn't rush me out, covered the topic of my appointment, and mentioned potential future tests if I'm still having problems. Her staff were just as amazing. They made sure I waited comfortably, offered to call me if I wanted to wait in the car instead of in a room, and were straight up polite and sympathetic. Thank you!!

5 years ago

The visit was really quick, and the clinic was clean. This place kinda reminded me of a free clinic but that could've been the vibe from the other patients there. I went in assuming I had strep and was still offered a covid test which is fine. The service was great, everyone was kind and professional. I have no complaints other than I didn't actually receive a diagnosis, just a prescription. After logging in to the portal I saw the diagnosis.

5 years ago

Always kind friendly genuine staff. Truly listen to your concerns. Highly recommend Immediate care!

5 years ago

My first time here as were new to the area. I’d recommend this Immediate Care. The staff were all very nice, the nurse and doctor were very knowledgeable and helpful.

5 years ago

Very friendly and professional atmosphere. Dr. Saad was very helpful and listened very patiently. He gave very good advice. I will recommend this place to everyone.

5 years ago

I’m really happy to finally see my old doctor back! Had to find a new doctor since the place closed down about 2 yrs ago. But she’s back again and so I am! She really listens to you and takes GREAT care of me.

5 years ago

I took my 7-year old son to get stitches removed. Him and I were both a little nervous not being his own doctor (his doctor couldn’t get him in that day). The young lady at the front desk on 11-16-20 was very nice and helpful. The doctor at immediate care was very patient, very kind and very gentle with him and we both felt very comfortable w her. She kept telling my son he was doing a great job and that he is very brave. When she removed all stitches out, my son didn’t even realize they were out. The lovely doctor spoke of herself also having children and also going through the same so she understands. I have been here a few times for myself and for one of my other children and the doctor has always been very kind. I’ve never felt rushed. I even sent my mom there when she needed and she also really liked her. My family and I have been happy coming here when needed, even last minute when we can’t get into our regular doctor. We highly recommend.

5 years ago

My doctor is awesome and makes sure im doing everything I need to do to stay safe and healthy I can't thank her enough for going above and beyond for me thank you again for everything you do for me

5 years ago

The staff here is wonderful and caring, the doctors really go out of their way to understand what’s wrong and are very caring!! I couldn’t ask for a better doctors office to care for me and my family!

5 years ago

The people are friendly and gental.

5 years ago

Great place to come the staff is very caring from the moment you walk in the door till the time you leave. My new doctor is very caring listens to everything when you talk. Helps you understand your health and how to better your health. If you need a new primary doctor office this is the place.

5 years ago

Very caring and helpful even if they couldnt resolve the issue they gave their absolute best effort and sympathized with me. 5/5 would recommend. Edit** Dr. Ahmed is an excellent doctor and although she could not help me which is okay, she took the time to hear me out and I really appreciated that. 10/10 stars if I could provide it. Thank you for listening when I needed it most.

5 years ago

The best most caring doctor on the planet. Dr. Ahmed really listens to me and sincerely tries to solve my issues. I would recommend her to anyone.

5 years ago

Professional and S U P E R !!!! The doctors ,the staff,..... excellent !!!

6 years ago

Great place. Very knowledge personal.

6 years ago

The staff was very friendly, Dr. Ahmed was very thorough. Shout out to Christina for swift and accurate test taking. I appreciate the help.

6 years ago

Dr Ahmed and her staff are always so nice.

6 years ago

Very good experience . Nurses and doctor was very friendly. I went in for dot physical, which I am glad that they do. A sign posted outside that they do dot physical would be beneficial to both the clinic and all the drivers that park across the street. Doctor was very professional and also helped me with a couple of matters and I appreciate his time.

6 years ago

Great customer service, staff polite and knowledgeable. Dr. AHMAD thank you for the great medical care you and your staff have provided for my children and I.

6 years ago

Quick immediate service. Dr. Ahmed was very nice and friendly.

6 years ago

Best staff and doctors in town!!!! Dr. Ahmed is the best

6 years ago

Medically the doctor is awesome. The receptionist is awful. No customer service at all. My daughter stood there for almost 4-5 minutes before she was greeted and the front desk person was sitting right there.

6 years ago

My experience here was very satisfying. The staff is very friendly and professional.

6 years ago

Great experience from start to finish. The staff was very knowledgeable and friendly! Carly checked me in and was my nurse she made sure Dr Ahmed had all the information she needed to make my busy quick and easy. It’s obvious Dr. Ahmed and Carly are a great team and are passionate about the care of their patients. I highly recommend Immediate Care Plus as the preferred choice for urgent care needs.

6 years ago

The doctors ,the staff, and physical therapist our outstanding members of the medical team here. You couldn’t make a better team of individuals. If I could give ten stars I would!!! The care they have provided for myself and my family I could never repay them. Thank you for all you’ve done for my family and myself from the bottom of our hearts God Bless.

6 years ago

This is the best place ever! The staff is very caring, efficient and professional. All the doctors are very professional and the kind you can actually talk to and get your questions answered. I especially give Dr. Faiza Ahmed more than 5 stars. She's actually better than my Primary Care Doctor who is also very wonderful. I would highly recommend this place over any of the other Immediate Care Facilities in the Fox Valley Area.

7 years ago

I can totally 5 star this place NOW that the new office manager has taken over. Linda is THE BEST and she is so dedicated to the patients and the staff and keeping it nice and clean! It definitely wouldn’t be the same without her.

7 years ago

I am absolutely amazed with the excellent care given to me this past Tuesday night. I was in extreme pain and Linda, the front desk manager made sure i was taken back right away to get my vitals started. They also made sure my son was good during my procedure which speaks volumes. Its rare to find an immediate care that actually cares! Thank you so much to this team of doctors and staff for taking such good care of me.

7 years ago

This was my first visit here and I gotta say I’ve never had better service. The wait was almost non existent. Staff was friendly and professional down to the receptionist. Highly recommend this clinic for anyone in need of good care!

7 years ago

Excellent care doctor Ahmed is one of the best. I’ve been with her for many years, very confident in her abilities and diagnosis.

7 years ago

Wonderful, caring, and knowledgeable stuff. I am very happy with everything.

7 years ago

Dr.Faiza Ahmed is great! So is the rest of the staff! Overall great experience!!

7 years ago

This office has had a big change for better!! I recommend this place no doubt despite the bad reviews in the past!! New management new staff better place!!

7 years ago

I've been to this establishment only twice and I can say I will keep going back whenever I need anything done. The personality and liveliness of this place is more then expected. The staff is pretty attentive and try to help you where they can.

7 years ago

Wonderful staff, Dr. Ahmed is a very caring doctor. She takes her time with patients and really gets to know them well. I don't see that very much these days with doctors.

13 years ago

The Dr. is very nice and I was seen right away... She is always helpful with my children... Thank You!