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12 month ago
AMAZING! Night and day difference. Highly recommend if you have troubles with sleep apnea or TMJ or even snoring. The staff here are so friendly and ready to help take care of your needs. If I could add a million stars I would!! I recently got treated for TMJ and let me tell you, all of my symptoms were treated.
1 year ago
Staff is very kind and knowledgeable. They advocated for me with my insurance, who initially denied coverage, and got them to change their decision. I did not have to fight with insurance to get it covered, Koala did that for me.
1 year ago
I do not write a lot of reviews online. I had a moderately severe case of apnea. I was tired throughout most of the day. I woke up feeling groggy and clouded. One of the main factors that pushed me to get diagnosed and seek treatment finally is the toll it took on work, personal life, friends, etc.. the issue that kept me from doing something sooner was using a C-Pap machine. They are loud and hard to keep clean. I knew that I would not wear it consistently. My current provider had mentioned an appliance that was very similar to a retainer. Not as intrusive and is way easier to use. The whole setup at the clinic was painless, and the staff was very knowledgeable and friendly. They ensure you are comfortable using it and follow up a few weeks later to ensure everything is going well. I appreciated they took the initiative to do that. I also had the pleasure of talking to the Owner Dr.Willey, who is highly knowledgeable and genuinely cares about his patients. Companies these days sell you the product and send you on your way. Of course, it does take some getting used to and a few adjustments, which are easy to do. The point of this review is that Apnea is a severe issue that far too many people leave undiagnosed; most people underestimate what this can do for you and the people around you. On top of the fact that it can impact your health to a severe degree later in life. Hopefully, more people will become aware and take a little time to get an appliance like this or see a sleep professional. Thank you, everyone, at Koala
1 year ago
My mouth appliance from Koala does an "excellent" job taking care of my apnea! So happy not to have to drag a CPAP machine around! Been working with the Wausau office for years and highly recommend. Great service and staff!
1 year ago
Very knowledgeable and friendly, showing compassion for their patients.
1 year ago
Friendly, timely, and comprehensive service. Great people to work with!
1 year ago
Had to get my old oral appliances checked and Nurse Practitioner Reetz was excellent. Went over my history etc and was very attentive and informative.
1 year ago
Everyone was warm and welcoming. Answered all my questions.
1 year ago
Staff makes you feel comfortable and that your care is the number 1 priority.
5 year ago
Dr. Barr and his staff are very professional and knowledgeable. They are accessible and friendly. I can call with concerns and get in within a week usually. I have total confidence they can help me.
5 year ago
Very professional staff. Great explanations and customer service.
6 year ago
This staff is extremely professional. Their services are truly life changing.