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Overall Rating

Total Reviews: 363

3.7

1 month ago

Did a great job with our 4 year old son. Did really well doing the strep test as my son can be extremely difficult at times. Provided quality care in a reasonable amount of time.

1 month ago

(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención

1 month ago

Quick and very friendly, no extreme wait time, right to the problem and prescription! Love this place.

2 month ago

????? I had an exceptional experience at Urgent Care this morning. From the moment I walked in, I was met with kindness, professionalism, and efficiency from the entire staff. The front desk team was welcoming and made the check-in process quick and easy. The RN ( cant recall her Name) who attended to me was truly amazing—caring, knowledgeable, and thorough. I had trouble with my eyes and she took the time to listen to my concerns, explain everything clearly, and made me feel comfortable throughout my visit. I felt genuinely cared for and appreciated the attention to detail and compassionate approach from everyone I encountered. The facility was clean, organized, and I was seen in a timely manner, which made my experience even better. I highly recommend Urgent Care on 3051 N. Zaragoza to anyone in need of medical attention. Thank you to the entire team for your outstanding care and dedication!

3 month ago

Very caring, professional, and knowledgeable staff.

4 month ago

Excellent and fast service. Thank you!

4 month ago

Staff was friendly from start to finish

5 month ago

I went in on a Sunday afternoon for an ear infection. The staff attended to me quickly, and I was prescribed an antibiotic. After taking the medication, I started feeling better the same night. Great service and efficient care!

5 month ago

My experience with Dr. Mauer, Jacqueline was a very good one. She actual took the time to physically check me and listen to my issue. Very pleased with the time and attention she provided. The nurse and two front desk girls were also top notch.

5 month ago

These people are amazing! They saved my life for real I came in with shortness of breath nausea flu symptoms you name it i was feeling it.The staff wasted no time in attending me they all and I mean ALL of them from reception to doctor had such a great friendly caring attitude!! The facility is clean and the staff is top notch! Thank you U Care!!!!!!!

5 month ago

Service was quick but my actual physical took literally a minute for the NP to do. I was charged $135 for that. Way overpriced for that quick of a visit. You have a coupon online for an $99 DOT physical which I’m sure is a much more detailed physical. This was just one I needed for nursing school. Other clinics around the city charge probably $50 for a visit.

6 month ago

Very professional.

6 month ago

Absolutely the best experience. Going to an Urgent Care facility it’s obvious that I was feeling terrible; the staff there was very compassionate and kind to me. Joseph treated me as family, he was thoughtful and caring, Jesika came in and explained everything in detail, she took time to learn about my situation and gave me clear instructions. I was sick and exhausted but I couldn’t ask for better treatment. I highly recommend this facility if you are ever in need of Urgent Care. (Hope not).

6 month ago

The staff was very friendly and attentive. Waiting between procedures was a little long, but I would recommend this location and would return if needed in the future.

6 month ago

It’s sad that this is what medical care has come to. I paid for them to take my temperature and blood pressure and ask me a few questions and right a prescription. Didn’t look at my throat, in my nose, my ears…nothing! I might as well have take. A quiz and the pills just pop out a vending machine. Not the first time this happens at a doctors office. It’s a joke.

6 month ago

Very professional

6 month ago

I loved my experience. I did not wait that long before being seen. I was feeling really bad and I was glad that they saw me right away. The staff was friendly and took good care of me.

6 month ago

Fast and excellent care. Kudos to all the staff especially Pat for his great bedside manners. Thank you.

6 month ago

Amazing environment and excellent staff! Especially Pat! He took my vitals and roomed me. He is such a friendly and nice person. I would highly recommend this clinic.

6 month ago

Pat is the best.

6 month ago

I’ve always received the best care at Ucare! I don’t think my wait time has ever been longer than an hour from check in to discharge.

7 month ago

Outstanding experience from start to finish! The front desk team's warm welcome set the tone. My Medical Assistant was incredibly kind, patient, and made me feel at ease. The Nurse Practitioner's compassion and understanding were exceptional. As a clinic employee myself, I've never given a 5-star review until now.

7 month ago

It was my first time going and will definitely be going again. Everyone was super friendly and nice especially Jesika and James. I was in and out in a matter of minutes.

7 month ago

This is an amazing urgent care. My daughter and I were not feeling good and from the moment we arrived, we were greeted warmly by the front desk person named Alonso. We were brought in within 10 minutes and the MA Desare and NP Jesika made my 2 year old daughter feel very comfortable with their compassion. I can’t emphasize enough how great the experience was from start to finish, that I will be making this my permanent spot for urgent care needs. Thank you all!

7 month ago

NP Adam's and her staff are very friendly and professional. Highly recommend.

8 month ago

I was very impressed and happy with the care I received from the medical team (Stacey, Monica, and Josh). The medical attention was prompt add extremely caring. Doc Stacey even submitted my labs for further review and called me within the promised time with the results giving me a peace of mind.

8 month ago

Staff is amazing I been going to your clinic for the pass year .and I always recommend my family and friends too go . Thank you so much for taking care of my son for the past 2 day .

8 month ago

They ware very helpful profesional and informative

8 month ago

It was quick,pat was really cool

8 month ago

Was In & out within 30 mins of my appointment. The person who helped me (PAT) was kind and listened to my problems. I had a good experience today's visit at this urgent care, will come back again if needed. Thank y'all ?

8 month ago

Pat was very professional and attentive! Great service.

8 month ago

Pat was friendly and made my son (the patient ) feel comfortable and at ease during our visit to the Zaragoza office

8 month ago

My family and I love coming here because it's always quick and they are extremely friendly. The best part is that they are military affiliated so it's great for our veteran household. All the staff is great from the moment you walk in, and when you are in the back being helped. X-rays are done on spot and James is very friendly and patient. Our go to for emergencies and quick walk in visits.

8 month ago

Pat was great and really did a great job understanding how I was feeling he kept checking on me. The other staff was also very nice as well! Thank you soo much for getting me in and out!

8 month ago

I would highly recommend! The staff was friendly and helpful especially Nadia and Michelle. The NP Zeh was very knowledgeable and friendly as well. They were very efficient and I was in and out.

8 month ago

Irma NP and Monica MA were great. They provided great care and were very nice.

8 month ago

Excellent staff, always professional. Front staff Pam and Briana were very friendly. Pat the MA made us feel very comfortable and was really easy to talk to.

8 month ago

Excellent staff, always professional. Front staff Pam and Briana were very friendly. Pat the MA made us feel very comfortable and was really easy to talk to.

8 month ago

Pat, medical assistant, was very thorough with the examination. Pat was also very sweet to my daughter that came along during my visit. I was seen rather quickly. I made an appointment online and was in and out within 45 minutes.

8 month ago

Amazing staff and very helpful, NP Jessika and James helped me. Very thorough in explaining things to me

8 month ago

Overall great staff and experience ! Had to get X-rays done and the tech James was very professional. The Dr who saw me Jessika was also kind and very professional.

8 month ago

James X Ray Tech provided awesome service!

8 month ago

We were seen within 10 minutes of showing up. Pat helped take our metrics. All else went fairly smooth.

8 month ago

Good service from the curly hair dude.

8 month ago

Fast, effective, service. No nonsense or drama.

8 month ago

Staff was very friendly, fast and knowledgeable. Monica Ma. was great!

8 month ago

Always fast and friendly service. Monica the MA assigned was very professional and fast with my care. The NPs are also always very professional and fast.

8 month ago

The medical assistant and NP who took care of me were excellent!! They listened to me and gave me great advise and really insisted I see a specialist, which I will. The MA gave me two injections and I didn't feel a thing!! Great experience overall.

8 month ago

I was in and out in less than an hour

8 month ago

Staff always does an amazing job! Wait times are usually short. Pat was our medical assistant and he was very attentive and helpful during our visit. Very kid friendly environment!

8 month ago

Pat and Stacey Adams were a phenomenal and efficient team. I was treated and cared for in a timely and safe manner .

8 month ago

Pat is very helpful ??

8 month ago

Fast service!! We were in and out in less than an hour. Pat was very friendly and welcoming.

8 month ago

Excellent service

9 month ago

Staff was helpful and friendly during my appointment. Medical assistant Patt did a great job in providing efficient and considerate care!

9 month ago

Pat and nurse Hernandez took great care of us! Quick,friendly and knowledgeable

9 month ago

We were treated quickly and professionally. Very nice staff and doctor. I would go back in a heartbeat. James and Pat were awesome on Zaragosa location.

9 month ago

Yesterday was my 4th visit to UCare and I will continue going there instead of spending hours at my primary physician. Very professional and the most I have waited has been around 15-20 minutes. They take great care of you!!

10 month ago

I always feel in GREAT hands whenever I have to stop in. The team is very compassionate and thorough with their care. I've been going to this location for three years now and I can say I have never had a negative experience!

10 month ago

Everyone was super lovely and hardly waited to be seen. They were very helpful!

10 month ago

I went in today. They were very nice, professional and fast. I would recommend anyone that needs urgent care go to this one.

10 month ago

I had a great experience with UCare. My husband and I are in El Paso from out of town for work. I was able to book an appointment same day via their website for a lunchtime appt (made the appt at around 7 am and it’s best to do it early if you can otherwise appointment times fill up since they are an urgent care). Came in for possible infection and the doctor/nurses/office staff were all very nice, listened to my concern, ran appropriate tests and then gave my treatment and prescription for medicine needed. Everything was smooth and easy. Since I had an appt and it wasn’t super busy, I was able to be seen on time and out within an hour. I definitely recommend UCare for any urgent (non-life threatening) care needed.

10 month ago

Everyone here did a great job! I came in with foot pain and they were so nice and supportive. All the workers treated me with patience and never once made me feel crazy. The X-Ray Tech James was super helpful and did his best to careful when doing my x-rays.

10 month ago

My wife and I were on our way from San Antonio to visit El Paso. On the last 2 hour of our trip, I encountered a severe outbreak, rash with bumps itching. Went to this location and wow...it was the best decision to bring about relief. From checking in to being triaged and seen in the back with the provider JessiKa...it was the best experience anyone in my situation could ask for. Quick, ultra professional, competent and everyone genuinely showed concern with a smile. I really appreciated the manner in which they go about their business here. Undoubtedly world class an deserves 2 thumbs ? ? up. My wife and I truly appreciate you...the entire staff here. I endorse and recommend you go there should a need arrive for medical attendance.

10 month ago

Great and friendly staff. Was in and out within a decent time and was treated and provided adequate treatment for my son and my situation. Will visit again if needed.

10 month ago

Very polite and informative about my visit !

10 month ago

I will never go anywhere else for urgent care! From the two young nurses who triaged me to the NP, they were all very professional and took the necessary time to deliver my treatment plan! Just OUTSTANDING! Thank you Ucare Staff, I’m truly blessed to have met you today!

11 month ago

Was having an with my billing and had questions so I called and I talked to the manager lady Lexy. She got my stuff sorted pretty quick and answer my questions. The place is pretty clean too

11 month ago

I took my son in on a Sunday around 3:00 pm. We were seen by a nurse within 10 minutes of registering and placed in a room. Within 5 minutes we were seen by a Nurse Practitioner and about 10 minutes later we were given a full diagnosis and were cleared to go home. The medicines my son were prescribed were available in less than an hour at our local CVS Pharmacy.

11 month ago

Always come here when I am sick, or when my kids are sick they take good care of us and are pretty efficient with their patients.

12 month ago

We were in and out within 60 minutes. Super friendly and courteous staff. Pedro ensured we were well taken care of. Mike the X-ray tech ensured my granddaughter was comfortable throughout the exam. Dr. Sandy was phenomenal in keeping us informed and getting us out the door quickly. Top level service.

12 month ago

Clean , great environment , staff was friendly and quick and doctor was very helpful, nice and efficient.

12 month ago

Great staff, punctual and courteous.

12 month ago

I like going here everyone is friendly and the wait time is not long.

12 month ago

I visited the clinic on Zaragoza on 3/21/24 because I had been feeling extremely sick and I want to thank all the staff Justin, Janett, Alonso, Joseph,James, Natalie for taking great care of me when I was feeling horribly ill. They took the time to test me and provide me with results in a timely manner and with professionalism. Thank you again I appreciate you all ??

1 year ago

I came in because i twisted my ankle and went in for an xray to make sure no bones were broken.. When I was taken back for the xray, the tech Maria was so nice and friendly.. very respectful. and the staff made me feel comfortable and not embarrassed about my clumsy self.

1 year ago

Great experience at this urgent care, registration was fast and easy. Special thank you to Alexis for being so kind and patient with me she’s was amazing. The care I received was exceptional!!

1 year ago

(Translated by Google) I have been twice and the truth is that they serve very well and quickly. I was afraid because I didn't know what to expect but they are very attentive and do the relevant tests before giving the diagnosis. Highly recommended. (Original) E ido dos veces y la verdad es que atienden muy bien y rápido, iba con miedo porque no sabía qué esperar pero son muy atentos y hacen los exámenes pertinentes antes de dar el diagnóstico. Muy recomendado.

1 year ago

I have been here many times since they have opened this location. All experiences have been awesome. I get in and get out with all my needs met. My kid and I have had no issues.

1 year ago

Fast and efficient! I was greeted with a smile by the front desk was interviewed promptly and the provider jacks was very informative. I was in and out in less than an hour and felt like I was listened to and given great care. Thank you

1 year ago

(Translated by Google) I attended for an emergency and the attention was fast, several tests, analysis and accurate diagnosis. The staff very friendly and careful. (Original) Asisti por emergencia y la atencion fue rapida, varios tests, analisis y diagnostico acertado. El personal muy amable y cuidadoso.

1 year ago

I've had the unfortunate pleasure of having to visit this location a few times. While you won't get the warm fuzzies from the staff you will get professional and quality care. I've never had a bad experience here.

1 year ago

Great service. Very professional. Will visit again in the future.

2 year ago

This is usually my to go place whenever I feel sick. It is close to my home and you can make an appointment and check in through their website. Everyone there have always been polite and professional. I’m very grateful for all they do.

2 year ago

The providers who have seen me in the past two weeks here are absolutely amazing. Very informative, kind and caring. Fast service and a good alternative when you cannot get into see your primary care.

2 year ago

Took my boy in, he was quite under the weather. Front desk girl was extremely friendly. The nurse was super sweet as well and Dr. Chauvet was extremely caring and sympathetic. Ended up being strep throat. Poor kiddo. During the swab, my son was slightly difficult and the nurse was so patient and sweet. Thank you!! Got my prescription sent to CVS on Joe battle and by the time I arrived it had already been sent. That was a super plus!! In and out of the clinic within an hour!!! Took my insurance and an awesome copay! Super close to home, we will definitely remember this place next time anyone is under the weather.

2 year ago

Absolutely the most amazing staff!! They are fast, caring and have the best patient care. Thank you for taking care of my entire family.

2 year ago

Ive never been to an urgent care in my life. Mainly because i dont know what to expect. The front staff recieved me. I was getting scene within 10 mins. Explained my illness in layman's and sent me home with a doctors note. I didnt even ask for me. Thank you good men and women of this urgent care. They also took my VA as insurance. This was also part of the uncertainty of why i never went to an urgent care. I was unsure of how to use my VA card. It was very easy. I am happy that i didnt put off getting scene by a provider.

2 year ago

Friendly Atmosphere, Friendly Staff, n Fast efficient Service!!!

2 year ago

We were treated quickly and professionally. Very nice staff and doctor. I would go back in a heartbeat.

2 year ago

I come to this urgent care for myself and my kids time and time again. The nurse practitioners here are wonderful, thoughtful, and very professional. They always listen to all my concerns tentatively. They are also one of the fastest urgent cares I have ever been too. I always make an appointment on the website and I never have a long wait with that! Today both my kids got seen by the nurse practitioner on site and he was quick and effective with my one year old who hates the doctors. Great, polite staff, and one of the cleanest Urgent Care facilities I have been at here in El Paso. Highly recommend!

2 year ago

They were very fast. I think I waited 5 mins. I got tested, and received treatment there, as well as prescription. I was in and out in 30 mins. I am very impressed, have never experienced this level of service and care.

2 year ago

The nurse practitioner was very friendly and knowledgeable. My daughter is special needs and she was very patient with her which I really appreciate!

2 year ago

Friendly staff! Thorough and professional too!

2 year ago

Fast , friendly service! So happy to have found this place its exceptional. Mike Anchondo was my provider and he was very knowledgeable and patient to hear my symptoms and complains about my health… will definitely be there again if I have to . Highly recommend it!!!

2 year ago

Came here in February on a Friday around 3pm. I was seen almost right away. Office staff was awesome, the Doctor I saw was also great. This was the an easy and pleasant Doctor visit experience while not feeling great. Will be using them again, for sure.

2 year ago

Great experience, clean environment and friendly staff. No wait time and saw a doctor very quickly.

2 year ago

We were seen very quickly as soon as we signed in. I love this place!

2 year ago

The staff was very professional and attentive! I would highly recommend this Urgent Care center for you and your family if you need medical attention.

3 year ago

Very nice and clean facility. The staff was very professional. Friendly and very knowledgeable. I was in and out within 30 to 45 minutes.

3 year ago

Best experience given the situation, staff was friendly and very efficient. PA was empathetic and thorough. We arrived, were seen, test performed with results and out the door in about an hour. Highly recommend

3 year ago

My family and I have been here many times. We always get great care and in a timely manner. They take our Tricare!

3 year ago

Every person there has been professional and kind every time we go. Everything works in a timely manner. We rarely wait too long. It is a go to place for myself and my children.

3 year ago

Read the reviews!!! Do U really want to take a chance with this place? If I could give them a 0 stars I would. Horrible customer service. I had to wait over 2 hours to get seen by a nurse practitioner Irma Hernandez who told me I had an upper respiratory infection and to take Tylenol. I waited 2 hours for that. Obviously I feel really sick that is why I am here. She did not really care and did not even take the time to do a complete check up. This place is a a joke. I will never be back. Save ur money and time and just go somewhere else.

3 year ago

Had to be seen for an injury,'i have no PCP. The nurse practitioner is amazing, she is very knowledgeable. I made an appointment online and was seen exactly at that time! Taken back at 12:20, i was out and headed home by 12:54. Fast service, excellent service!

4 year ago

I needed to see a Doc because mine was traveling. Excellent timely service and they do great with Veterans!

5 year ago

So I went to MedPost on Zaragoza and saul kleinfeld and when I asked if the doctor could see me they said no the doctor is done for the day mind you they close at 8 and I showed up 645. But then I went to U care and what a difference they saw me with in 30 minutes be I was out of there in an hour that's with them doing Flu test strep throat and urine test. I highly recommend it I don't know why I went to the MedPost in the first place the same thing happen to me on the 25th at the kids MedPost when I took my daughter. Again I highly recommend this place the staff is super friendly and accommodating. Good people

5 year ago

Came in on a Sunday during a holiday weekend with pain and there were about two people ahead of me. It was my 1st time here and I had paperwork to fill out. The whole process from when I entered...

5 year ago

Came in on a Sunday during a holiday weekend with pain and there were about two people ahead of me. It was my 1st time here and I had paperwork to fill out. The whole process from when I entered the building to when I exited the building it only took about an hour. I am very pleased with the service.

7 year ago

They were incredibly personable. The wait was short, and they're down to business! They were able to alleviate my symptoms quickly and efficiently. I'm very impressed!

7 year ago

Very caring staff. They went above and beyond to help my grandmother. Thank you!

7 year ago

Just went there on short notice... was seen right away for xrays and talked with the doctor soon after. In and out in less than an hour. Excellent customer service and very knowledgable. Will definitely be a returning customer (well at least I hope I don't get hurt again...)!

7 year ago

I've been here twice, my hubby once. The front office staff and providers are all so patient and caring. The facility is so clean. I've had only good experiences here. Highly recommend this clinic if you have the need.

7 year ago

Best urgent care in town! Fast service and friendly staff! Highly recommend it!

7 year ago

Excellent service, great location and professional staff. I love the new building.

7 year ago

In and out in under 40 minutes. Visiting El Paso and had no problems with insurance or anything at all. Wish my doctor back home was as efficient....

8 year ago

We are beyond thankful the North Zaragoza clini opened!! The staff is AMAZING!! We have been there many times I have felt horrible all week and went yesterday and Dr gave me a steroid shot and some oral steroids and I am feeling 80% better already!! We are always in and out within 30 min max!! Highly recommmend!!

8 year ago

Good service and the clinic is pretty new, so I was taken care of very quickly. Staff is courteous, friendly and doctors take their time to talk about your visit. Love their hours 9a-9p and great location.

8 year ago

Practically no wait time AND excellent medical attention!

8 year ago

The service was incredibly fast and the staff was amazing!

8 year ago

Extraordinario servicio, extraordinarios mdicos!! Aqu no somos nmeros, somos pacientes!

8 year ago

Bien ubicada,bien diseada y excelentes Doctores que estarn al frente ,uno de ellos el Dr.Marcelo Chauvet.

1 month ago

Did a great job with our 4 year old son. Did really well doing the strep test as my son can be extremely difficult at times. Provided quality care in a reasonable amount of time.

1 month ago

(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención

1 month ago

Quick and very friendly, no extreme wait time, right to the problem and prescription! Love this place.

2 month ago

????? I had an exceptional experience at Urgent Care this morning. From the moment I walked in, I was met with kindness, professionalism, and efficiency from the entire staff. The front desk team was welcoming and made the check-in process quick and easy. The RN ( cant recall her Name) who attended to me was truly amazing—caring, knowledgeable, and thorough. I had trouble with my eyes and she took the time to listen to my concerns, explain everything clearly, and made me feel comfortable throughout my visit. I felt genuinely cared for and appreciated the attention to detail and compassionate approach from everyone I encountered. The facility was clean, organized, and I was seen in a timely manner, which made my experience even better. I highly recommend Urgent Care on 3051 N. Zaragoza to anyone in need of medical attention. Thank you to the entire team for your outstanding care and dedication!

3 month ago

Very caring, professional, and knowledgeable staff.

4 month ago

Staff was friendly from start to finish

5 month ago

I went in on a Sunday afternoon for an ear infection. The staff attended to me quickly, and I was prescribed an antibiotic. After taking the medication, I started feeling better the same night. Great service and efficient care!

5 month ago

My experience with Dr. Mauer, Jacqueline was a very good one. She actual took the time to physically check me and listen to my issue. Very pleased with the time and attention she provided. The nurse and two front desk girls were also top notch.

5 month ago

These people are amazing! They saved my life for real I came in with shortness of breath nausea flu symptoms you name it i was feeling it.The staff wasted no time in attending me they all and I mean ALL of them from reception to doctor had such a great friendly caring attitude!! The facility is clean and the staff is top notch! Thank you U Care!!!!!!!

6 month ago

Absolutely the best experience. Going to an Urgent Care facility it’s obvious that I was feeling terrible; the staff there was very compassionate and kind to me. Joseph treated me as family, he was thoughtful and caring, Jesika came in and explained everything in detail, she took time to learn about my situation and gave me clear instructions. I was sick and exhausted but I couldn’t ask for better treatment. I highly recommend this facility if you are ever in need of Urgent Care. (Hope not).

6 month ago

The staff was very friendly and attentive. Waiting between procedures was a little long, but I would recommend this location and would return if needed in the future.

6 month ago

Very professional

6 month ago

I loved my experience. I did not wait that long before being seen. I was feeling really bad and I was glad that they saw me right away. The staff was friendly and took good care of me.

6 month ago

Fast and excellent care. Kudos to all the staff especially Pat for his great bedside manners. Thank you.

6 month ago

Amazing environment and excellent staff! Especially Pat! He took my vitals and roomed me. He is such a friendly and nice person. I would highly recommend this clinic.

6 month ago

Pat is the best.

6 month ago

I’ve always received the best care at Ucare! I don’t think my wait time has ever been longer than an hour from check in to discharge.

7 month ago

Outstanding experience from start to finish! The front desk team's warm welcome set the tone. My Medical Assistant was incredibly kind, patient, and made me feel at ease. The Nurse Practitioner's compassion and understanding were exceptional. As a clinic employee myself, I've never given a 5-star review until now.

7 month ago

It was my first time going and will definitely be going again. Everyone was super friendly and nice especially Jesika and James. I was in and out in a matter of minutes.

7 month ago

This is an amazing urgent care. My daughter and I were not feeling good and from the moment we arrived, we were greeted warmly by the front desk person named Alonso. We were brought in within 10 minutes and the MA Desare and NP Jesika made my 2 year old daughter feel very comfortable with their compassion. I can’t emphasize enough how great the experience was from start to finish, that I will be making this my permanent spot for urgent care needs. Thank you all!

7 month ago

NP Adam's and her staff are very friendly and professional. Highly recommend.

8 month ago

I was very impressed and happy with the care I received from the medical team (Stacey, Monica, and Josh). The medical attention was prompt add extremely caring. Doc Stacey even submitted my labs for further review and called me within the promised time with the results giving me a peace of mind.

8 month ago

Staff is amazing I been going to your clinic for the pass year .and I always recommend my family and friends too go . Thank you so much for taking care of my son for the past 2 day .

8 month ago

They ware very helpful profesional and informative

8 month ago

It was quick,pat was really cool

8 month ago

Was In & out within 30 mins of my appointment. The person who helped me (PAT) was kind and listened to my problems. I had a good experience today's visit at this urgent care, will come back again if needed. Thank y'all ?

8 month ago

Pat was friendly and made my son (the patient ) feel comfortable and at ease during our visit to the Zaragoza office

8 month ago

My family and I love coming here because it's always quick and they are extremely friendly. The best part is that they are military affiliated so it's great for our veteran household. All the staff is great from the moment you walk in, and when you are in the back being helped. X-rays are done on spot and James is very friendly and patient. Our go to for emergencies and quick walk in visits.

8 month ago

Pat was great and really did a great job understanding how I was feeling he kept checking on me. The other staff was also very nice as well! Thank you soo much for getting me in and out!

8 month ago

I would highly recommend! The staff was friendly and helpful especially Nadia and Michelle. The NP Zeh was very knowledgeable and friendly as well. They were very efficient and I was in and out.

8 month ago

Irma NP and Monica MA were great. They provided great care and were very nice.

8 month ago

Excellent staff, always professional. Front staff Pam and Briana were very friendly. Pat the MA made us feel very comfortable and was really easy to talk to.

8 month ago

Pat, medical assistant, was very thorough with the examination. Pat was also very sweet to my daughter that came along during my visit. I was seen rather quickly. I made an appointment online and was in and out within 45 minutes.

8 month ago

Amazing staff and very helpful, NP Jessika and James helped me. Very thorough in explaining things to me

8 month ago

Overall great staff and experience ! Had to get X-rays done and the tech James was very professional. The Dr who saw me Jessika was also kind and very professional.

8 month ago

James X Ray Tech provided awesome service!

8 month ago

We were seen within 10 minutes of showing up. Pat helped take our metrics. All else went fairly smooth.

8 month ago

Good service from the curly hair dude.

8 month ago

Fast, effective, service. No nonsense or drama.

8 month ago

Staff was very friendly, fast and knowledgeable. Monica Ma. was great!

8 month ago

Always fast and friendly service. Monica the MA assigned was very professional and fast with my care. The NPs are also always very professional and fast.

8 month ago

I was in and out in less than an hour

8 month ago

Staff always does an amazing job! Wait times are usually short. Pat was our medical assistant and he was very attentive and helpful during our visit. Very kid friendly environment!

8 month ago

Pat and Stacey Adams were a phenomenal and efficient team. I was treated and cared for in a timely and safe manner .

8 month ago

Pat is very helpful ??

8 month ago

Fast service!! We were in and out in less than an hour. Pat was very friendly and welcoming.

8 month ago

Excellent service

9 month ago

Staff was helpful and friendly during my appointment. Medical assistant Patt did a great job in providing efficient and considerate care!

9 month ago

Pat and nurse Hernandez took great care of us! Quick,friendly and knowledgeable

9 month ago

We were treated quickly and professionally. Very nice staff and doctor. I would go back in a heartbeat. James and Pat were awesome on Zaragosa location.

9 month ago

Yesterday was my 4th visit to UCare and I will continue going there instead of spending hours at my primary physician. Very professional and the most I have waited has been around 15-20 minutes. They take great care of you!!

10 month ago

I always feel in GREAT hands whenever I have to stop in. The team is very compassionate and thorough with their care. I've been going to this location for three years now and I can say I have never had a negative experience!

10 month ago

Everyone was super lovely and hardly waited to be seen. They were very helpful!

10 month ago

I went in today. They were very nice, professional and fast. I would recommend anyone that needs urgent care go to this one.

10 month ago

I had a great experience with UCare. My husband and I are in El Paso from out of town for work. I was able to book an appointment same day via their website for a lunchtime appt (made the appt at around 7 am and it’s best to do it early if you can otherwise appointment times fill up since they are an urgent care). Came in for possible infection and the doctor/nurses/office staff were all very nice, listened to my concern, ran appropriate tests and then gave my treatment and prescription for medicine needed. Everything was smooth and easy. Since I had an appt and it wasn’t super busy, I was able to be seen on time and out within an hour. I definitely recommend UCare for any urgent (non-life threatening) care needed.

10 month ago

Everyone here did a great job! I came in with foot pain and they were so nice and supportive. All the workers treated me with patience and never once made me feel crazy. The X-Ray Tech James was super helpful and did his best to careful when doing my x-rays.

10 month ago

My wife and I were on our way from San Antonio to visit El Paso. On the last 2 hour of our trip, I encountered a severe outbreak, rash with bumps itching. Went to this location and wow...it was the best decision to bring about relief. From checking in to being triaged and seen in the back with the provider JessiKa...it was the best experience anyone in my situation could ask for. Quick, ultra professional, competent and everyone genuinely showed concern with a smile. I really appreciated the manner in which they go about their business here. Undoubtedly world class an deserves 2 thumbs ? ? up. My wife and I truly appreciate you...the entire staff here. I endorse and recommend you go there should a need arrive for medical attendance.

10 month ago

Great and friendly staff. Was in and out within a decent time and was treated and provided adequate treatment for my son and my situation. Will visit again if needed.

10 month ago

Very polite and informative about my visit !

11 month ago

Was having an with my billing and had questions so I called and I talked to the manager lady Lexy. She got my stuff sorted pretty quick and answer my questions. The place is pretty clean too

11 month ago

I took my son in on a Sunday around 3:00 pm. We were seen by a nurse within 10 minutes of registering and placed in a room. Within 5 minutes we were seen by a Nurse Practitioner and about 10 minutes later we were given a full diagnosis and were cleared to go home. The medicines my son were prescribed were available in less than an hour at our local CVS Pharmacy.

11 month ago

Always come here when I am sick, or when my kids are sick they take good care of us and are pretty efficient with their patients.

12 month ago

We were in and out within 60 minutes. Super friendly and courteous staff. Pedro ensured we were well taken care of. Mike the X-ray tech ensured my granddaughter was comfortable throughout the exam. Dr. Sandy was phenomenal in keeping us informed and getting us out the door quickly. Top level service.

12 month ago

Clean , great environment , staff was friendly and quick and doctor was very helpful, nice and efficient.

12 month ago

Great staff, punctual and courteous.

12 month ago

I like going here everyone is friendly and the wait time is not long.

12 month ago

I visited the clinic on Zaragoza on 3/21/24 because I had been feeling extremely sick and I want to thank all the staff Justin, Janett, Alonso, Joseph,James, Natalie for taking great care of me when I was feeling horribly ill. They took the time to test me and provide me with results in a timely manner and with professionalism. Thank you again I appreciate you all ??

1 year ago

I came in because i twisted my ankle and went in for an xray to make sure no bones were broken.. When I was taken back for the xray, the tech Maria was so nice and friendly.. very respectful. and the staff made me feel comfortable and not embarrassed about my clumsy self.

1 year ago

Great experience at this urgent care, registration was fast and easy. Special thank you to Alexis for being so kind and patient with me she’s was amazing. The care I received was exceptional!!

1 year ago

(Translated by Google) I have been twice and the truth is that they serve very well and quickly. I was afraid because I didn't know what to expect but they are very attentive and do the relevant tests before giving the diagnosis. Highly recommended. (Original) E ido dos veces y la verdad es que atienden muy bien y rápido, iba con miedo porque no sabía qué esperar pero son muy atentos y hacen los exámenes pertinentes antes de dar el diagnóstico. Muy recomendado.

1 year ago

I have been here many times since they have opened this location. All experiences have been awesome. I get in and get out with all my needs met. My kid and I have had no issues.

1 year ago

Fast and efficient! I was greeted with a smile by the front desk was interviewed promptly and the provider jacks was very informative. I was in and out in less than an hour and felt like I was listened to and given great care. Thank you

1 year ago

(Translated by Google) I attended for an emergency and the attention was fast, several tests, analysis and accurate diagnosis. The staff very friendly and careful. (Original) Asisti por emergencia y la atencion fue rapida, varios tests, analisis y diagnostico acertado. El personal muy amable y cuidadoso.

1 year ago

I've had the unfortunate pleasure of having to visit this location a few times. While you won't get the warm fuzzies from the staff you will get professional and quality care. I've never had a bad experience here.

1 year ago

Great service. Very professional. Will visit again in the future.

2 year ago

This is usually my to go place whenever I feel sick. It is close to my home and you can make an appointment and check in through their website. Everyone there have always been polite and professional. I’m very grateful for all they do.

2 year ago

The providers who have seen me in the past two weeks here are absolutely amazing. Very informative, kind and caring. Fast service and a good alternative when you cannot get into see your primary care.

2 year ago

Took my boy in, he was quite under the weather. Front desk girl was extremely friendly. The nurse was super sweet as well and Dr. Chauvet was extremely caring and sympathetic. Ended up being strep throat. Poor kiddo. During the swab, my son was slightly difficult and the nurse was so patient and sweet. Thank you!! Got my prescription sent to CVS on Joe battle and by the time I arrived it had already been sent. That was a super plus!! In and out of the clinic within an hour!!! Took my insurance and an awesome copay! Super close to home, we will definitely remember this place next time anyone is under the weather.

2 year ago

Absolutely the most amazing staff!! They are fast, caring and have the best patient care. Thank you for taking care of my entire family.

2 year ago

Ive never been to an urgent care in my life. Mainly because i dont know what to expect. The front staff recieved me. I was getting scene within 10 mins. Explained my illness in layman's and sent me home with a doctors note. I didnt even ask for me. Thank you good men and women of this urgent care. They also took my VA as insurance. This was also part of the uncertainty of why i never went to an urgent care. I was unsure of how to use my VA card. It was very easy. I am happy that i didnt put off getting scene by a provider.

2 year ago

Friendly Atmosphere, Friendly Staff, n Fast efficient Service!!!

2 year ago

We were treated quickly and professionally. Very nice staff and doctor. I would go back in a heartbeat.

2 year ago

I come to this urgent care for myself and my kids time and time again. The nurse practitioners here are wonderful, thoughtful, and very professional. They always listen to all my concerns tentatively. They are also one of the fastest urgent cares I have ever been too. I always make an appointment on the website and I never have a long wait with that! Today both my kids got seen by the nurse practitioner on site and he was quick and effective with my one year old who hates the doctors. Great, polite staff, and one of the cleanest Urgent Care facilities I have been at here in El Paso. Highly recommend!

2 year ago

They were very fast. I think I waited 5 mins. I got tested, and received treatment there, as well as prescription. I was in and out in 30 mins. I am very impressed, have never experienced this level of service and care.

2 year ago

The nurse practitioner was very friendly and knowledgeable. My daughter is special needs and she was very patient with her which I really appreciate!

2 year ago

Friendly staff! Thorough and professional too!

2 year ago

Fast , friendly service! So happy to have found this place its exceptional. Mike Anchondo was my provider and he was very knowledgeable and patient to hear my symptoms and complains about my health… will definitely be there again if I have to . Highly recommend it!!!

2 year ago

Came here in February on a Friday around 3pm. I was seen almost right away. Office staff was awesome, the Doctor I saw was also great. This was the an easy and pleasant Doctor visit experience while not feeling great. Will be using them again, for sure.

2 year ago

Great experience, clean environment and friendly staff. No wait time and saw a doctor very quickly.

2 year ago

We were seen very quickly as soon as we signed in. I love this place!

2 year ago

The staff was very professional and attentive! I would highly recommend this Urgent Care center for you and your family if you need medical attention.

3 year ago

Very nice and clean facility. The staff was very professional. Friendly and very knowledgeable. I was in and out within 30 to 45 minutes.

3 year ago

Best experience given the situation, staff was friendly and very efficient. PA was empathetic and thorough. We arrived, were seen, test performed with results and out the door in about an hour. Highly recommend

3 year ago

My family and I have been here many times. We always get great care and in a timely manner. They take our Tricare!

3 year ago

Every person there has been professional and kind every time we go. Everything works in a timely manner. We rarely wait too long. It is a go to place for myself and my children.

3 year ago

Read the reviews!!! Do U really want to take a chance with this place? If I could give them a 0 stars I would. Horrible customer service. I had to wait over 2 hours to get seen by a nurse practitioner Irma Hernandez who told me I had an upper respiratory infection and to take Tylenol. I waited 2 hours for that. Obviously I feel really sick that is why I am here. She did not really care and did not even take the time to do a complete check up. This place is a a joke. I will never be back. Save ur money and time and just go somewhere else.

7 year ago

They were incredibly personable. The wait was short, and they're down to business! They were able to alleviate my symptoms quickly and efficiently. I'm very impressed!

7 year ago

Very caring staff. They went above and beyond to help my grandmother. Thank you!

7 year ago

Just went there on short notice... was seen right away for xrays and talked with the doctor soon after. In and out in less than an hour. Excellent customer service and very knowledgable. Will definitely be a returning customer (well at least I hope I don't get hurt again...)!

7 year ago

I've been here twice, my hubby once. The front office staff and providers are all so patient and caring. The facility is so clean. I've had only good experiences here. Highly recommend this clinic if you have the need.

7 year ago

Best urgent care in town! Fast service and friendly staff! Highly recommend it!

7 year ago

Excellent service, great location and professional staff. I love the new building.

7 year ago

In and out in under 40 minutes. Visiting El Paso and had no problems with insurance or anything at all. Wish my doctor back home was as efficient....

8 year ago

We are beyond thankful the North Zaragoza clini opened!! The staff is AMAZING!! We have been there many times I have felt horrible all week and went yesterday and Dr gave me a steroid shot and some oral steroids and I am feeling 80% better already!! We are always in and out within 30 min max!! Highly recommmend!!

8 year ago

Good service and the clinic is pretty new, so I was taken care of very quickly. Staff is courteous, friendly and doctors take their time to talk about your visit. Love their hours 9a-9p and great location.

8 year ago

Practically no wait time AND excellent medical attention!

8 year ago

The service was incredibly fast and the staff was amazing!

8 year ago

Extraordinario servicio, extraordinarios mdicos!! Aqu no somos nmeros, somos pacientes!

8 year ago

Bien ubicada,bien diseada y excelentes Doctores que estarn al frente ,uno de ellos el Dr.Marcelo Chauvet.

3 year ago

Had to be seen for an injury,'i have no PCP. The nurse practitioner is amazing, she is very knowledgeable. I made an appointment online and was seen exactly at that time! Taken back at 12:20, i was out and headed home by 12:54. Fast service, excellent service!

4 year ago

I needed to see a Doc because mine was traveling. Excellent timely service and they do great with Veterans!

5 year ago

So I went to MedPost on Zaragoza and saul kleinfeld and when I asked if the doctor could see me they said no the doctor is done for the day mind you they close at 8 and I showed up 645. But then I went to U care and what a difference they saw me with in 30 minutes be I was out of there in an hour that's with them doing Flu test strep throat and urine test. I highly recommend it I don't know why I went to the MedPost in the first place the same thing happen to me on the 25th at the kids MedPost when I took my daughter. Again I highly recommend this place the staff is super friendly and accommodating. Good people

5 year ago

Came in on a Sunday during a holiday weekend with pain and there were about two people ahead of me. It was my 1st time here and I had paperwork to fill out. The whole process from when I entered...

5 year ago

Came in on a Sunday during a holiday weekend with pain and there were about two people ahead of me. It was my 1st time here and I had paperwork to fill out. The whole process from when I entered the building to when I exited the building it only took about an hour. I am very pleased with the service.

4 month ago

Excellent and fast service. Thank you!

5 month ago

Service was quick but my actual physical took literally a minute for the NP to do. I was charged $135 for that. Way overpriced for that quick of a visit. You have a coupon online for an $99 DOT physical which I’m sure is a much more detailed physical. This was just one I needed for nursing school. Other clinics around the city charge probably $50 for a visit.

6 month ago

Very professional.

6 month ago

It’s sad that this is what medical care has come to. I paid for them to take my temperature and blood pressure and ask me a few questions and right a prescription. Didn’t look at my throat, in my nose, my ears…nothing! I might as well have take. A quiz and the pills just pop out a vending machine. Not the first time this happens at a doctors office. It’s a joke.

8 month ago

Pat was very professional and attentive! Great service.

8 month ago

Excellent staff, always professional. Front staff Pam and Briana were very friendly. Pat the MA made us feel very comfortable and was really easy to talk to.

8 month ago

The medical assistant and NP who took care of me were excellent!! They listened to me and gave me great advise and really insisted I see a specialist, which I will. The MA gave me two injections and I didn't feel a thing!! Great experience overall.

10 month ago

I will never go anywhere else for urgent care! From the two young nurses who triaged me to the NP, they were all very professional and took the necessary time to deliver my treatment plan! Just OUTSTANDING! Thank you Ucare Staff, I’m truly blessed to have met you today!

Overall Rating

Total Reviews: 363

3.7

Google Rating

Total Reviews: 96

5.0

Facebook Rating

Total Reviews: 13

5.0

Yelp Rating

Total Reviews: 5

5.0

Direct Reviews

Total Reviews: 8

5.0

Did a great job with our 4 year old son. Did really well doing the strep test as my son can be extremely difficult at times. Provided quality care in a reasonable amount of time.

(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención

Quick and very friendly, no extreme wait time, right to the problem and prescription! Love this place.

Very caring, professional, and knowledgeable staff.

Excellent and fast service. Thank you!

Staff was friendly from start to finish

I went in on a Sunday afternoon for an ear infection. The staff attended to me quickly, and I was prescribed an antibiotic. After taking the medication, I started feeling better the same night. Great service and efficient care!

My experience with Dr. Mauer, Jacqueline was a very good one. She actual took the time to physically check me and listen to my issue. Very pleased with the time and attention she provided. The nurse and two front desk girls were also top notch.

Very professional.

The staff was very friendly and attentive. Waiting between procedures was a little long, but I would recommend this location and would return if needed in the future.

Very professional

I loved my experience. I did not wait that long before being seen. I was feeling really bad and I was glad that they saw me right away. The staff was friendly and took good care of me.

Fast and excellent care. Kudos to all the staff especially Pat for his great bedside manners. Thank you.

Amazing environment and excellent staff! Especially Pat! He took my vitals and roomed me. He is such a friendly and nice person. I would highly recommend this clinic.

Pat is the best.

I’ve always received the best care at Ucare! I don’t think my wait time has ever been longer than an hour from check in to discharge.

It was my first time going and will definitely be going again. Everyone was super friendly and nice especially Jesika and James. I was in and out in a matter of minutes.

NP Adam's and her staff are very friendly and professional. Highly recommend.

I was very impressed and happy with the care I received from the medical team (Stacey, Monica, and Josh). The medical attention was prompt add extremely caring. Doc Stacey even submitted my labs for further review and called me within the promised time with the results giving me a peace of mind.

Staff is amazing I been going to your clinic for the pass year .and I always recommend my family and friends too go . Thank you so much for taking care of my son for the past 2 day .

They ware very helpful profesional and informative

It was quick,pat was really cool

Was In & out within 30 mins of my appointment. The person who helped me (PAT) was kind and listened to my problems. I had a good experience today's visit at this urgent care, will come back again if needed. Thank y'all ?

Pat was very professional and attentive! Great service.

Pat was friendly and made my son (the patient ) feel comfortable and at ease during our visit to the Zaragoza office

Pat was great and really did a great job understanding how I was feeling he kept checking on me. The other staff was also very nice as well! Thank you soo much for getting me in and out!

I would highly recommend! The staff was friendly and helpful especially Nadia and Michelle. The NP Zeh was very knowledgeable and friendly as well. They were very efficient and I was in and out.

Irma NP and Monica MA were great. They provided great care and were very nice.

Excellent staff, always professional. Front staff Pam and Briana were very friendly. Pat the MA made us feel very comfortable and was really easy to talk to.

Excellent staff, always professional. Front staff Pam and Briana were very friendly. Pat the MA made us feel very comfortable and was really easy to talk to.

Pat, medical assistant, was very thorough with the examination. Pat was also very sweet to my daughter that came along during my visit. I was seen rather quickly. I made an appointment online and was in and out within 45 minutes.

Amazing staff and very helpful, NP Jessika and James helped me. Very thorough in explaining things to me

Overall great staff and experience ! Had to get X-rays done and the tech James was very professional. The Dr who saw me Jessika was also kind and very professional.

James X Ray Tech provided awesome service!

We were seen within 10 minutes of showing up. Pat helped take our metrics. All else went fairly smooth.

Good service from the curly hair dude.

Fast, effective, service. No nonsense or drama.

Staff was very friendly, fast and knowledgeable. Monica Ma. was great!

Always fast and friendly service. Monica the MA assigned was very professional and fast with my care. The NPs are also always very professional and fast.

The medical assistant and NP who took care of me were excellent!! They listened to me and gave me great advise and really insisted I see a specialist, which I will. The MA gave me two injections and I didn't feel a thing!! Great experience overall.

I was in and out in less than an hour

Staff always does an amazing job! Wait times are usually short. Pat was our medical assistant and he was very attentive and helpful during our visit. Very kid friendly environment!

Pat and Stacey Adams were a phenomenal and efficient team. I was treated and cared for in a timely and safe manner .

Pat is very helpful ??

Fast service!! We were in and out in less than an hour. Pat was very friendly and welcoming.

Excellent service

Staff was helpful and friendly during my appointment. Medical assistant Patt did a great job in providing efficient and considerate care!

Pat and nurse Hernandez took great care of us! Quick,friendly and knowledgeable

We were treated quickly and professionally. Very nice staff and doctor. I would go back in a heartbeat. James and Pat were awesome on Zaragosa location.

Yesterday was my 4th visit to UCare and I will continue going there instead of spending hours at my primary physician. Very professional and the most I have waited has been around 15-20 minutes. They take great care of you!!

I always feel in GREAT hands whenever I have to stop in. The team is very compassionate and thorough with their care. I've been going to this location for three years now and I can say I have never had a negative experience!

Everyone was super lovely and hardly waited to be seen. They were very helpful!

I went in today. They were very nice, professional and fast. I would recommend anyone that needs urgent care go to this one.

Everyone here did a great job! I came in with foot pain and they were so nice and supportive. All the workers treated me with patience and never once made me feel crazy. The X-Ray Tech James was super helpful and did his best to careful when doing my x-rays.

Great and friendly staff. Was in and out within a decent time and was treated and provided adequate treatment for my son and my situation. Will visit again if needed.

Very polite and informative about my visit !

I will never go anywhere else for urgent care! From the two young nurses who triaged me to the NP, they were all very professional and took the necessary time to deliver my treatment plan! Just OUTSTANDING! Thank you Ucare Staff, I’m truly blessed to have met you today!

Was having an with my billing and had questions so I called and I talked to the manager lady Lexy. She got my stuff sorted pretty quick and answer my questions. The place is pretty clean too

Always come here when I am sick, or when my kids are sick they take good care of us and are pretty efficient with their patients.

Clean , great environment , staff was friendly and quick and doctor was very helpful, nice and efficient.

Great staff, punctual and courteous.

I like going here everyone is friendly and the wait time is not long.

I came in because i twisted my ankle and went in for an xray to make sure no bones were broken.. When I was taken back for the xray, the tech Maria was so nice and friendly.. very respectful. and the staff made me feel comfortable and not embarrassed about my clumsy self.

Great experience at this urgent care, registration was fast and easy. Special thank you to Alexis for being so kind and patient with me she’s was amazing. The care I received was exceptional!!

I have been here many times since they have opened this location. All experiences have been awesome. I get in and get out with all my needs met. My kid and I have had no issues.