Overall Rating

Total Reviews: 603

4.2 

1 year ago

This has been our go-to testing site for Covid testing since the start of the pandemic after exposures and for travel. They are professional, prompt, and kind. Their protocols and procedures adapt with demand and necessary safety measures. Results have always arrived within the promised time frame, if not sooner. I appreciate having them so close to home and highly recommend.

2 year ago

Staff was very polite. Canaan was such a great provider!

2 year ago

This is the best Urgent Care facility that I have been to in many years. The providers were top-notch and extremely professional and knowledgeable.

2 year ago

Caring and Courteous staff with fast service.

2 year ago

Very easy to schedule using their online portal! I love the drive up covid testing design, and the staff is efficient and pleasant. I got my results in the time frame that was promised. I would definitely use them again!

2 year ago

Quick, easy, efficient and friendly! I made an appointment at 1030 am for a 12pm slot- super fast scheduling. I drove up to the parking lot- No line- all of the staff were super cautious and protective. The whole process from start to finish was 5 minutes. So incredibly simple, I would 100000000% recommend this to anyone who needs a covid test!

2 year ago

I have been using Physicians Now for covid testing since the very beginning of the pandemic. They have evolved tremendously over time, but even in the early stages, were one of the few clinics in the area who consistently had tests in inventory and turned results around timely. All four of us in my family travel often and work outside of our homes, and Physicians Now Urgent Care has been an incredibly convenient service we have been able to rely on for the past 2 years. The staff is great, scheduling online is easy, and if I've had any follow-up questions, Brandy has been extremely communicative and accommodating. Thank you, all! I really appreciate you and recommend you to everyone!

2 year ago

How any one can give this facility anything less than a FIVE star rating is BEYOND ME!!! Dr. Olisaemeka and his staff at Physicians Now are truly one of the FRONT LINE heroes of the Covid-19 & Omicron pandemic!!! Period!! Rain, snow or shine...Monday or Sunday, they remained OPEN!!!!!! YOU tell me where else besides emergency care hospitals did that!!!! They were organized, flexible, accurate, KIND, available and affordable. I cannot say enough about this facility so if you don't know -- find out. Support facilities like this one...it is not easy...I imagine it is thankLESS--yet, Physicians Now found a way. I dare other facilities to care as much. Thank you doc...thank you to all of your staff.

2 year ago

How any one can give this facility anything less than a FIVE star rating is BEYOND ME!!! Dr. Olisaemeka and his staff at Physicians Now are truly one of the FRONT LINE heroes of the Covid-19 & Omicron pandemic!!! Period!! Rain, snow or shine...Monday or Sunday, they remained OPEN!!!!!! YOU tell me where else besides emergency care hospitals did that!!!! They were organized, flexible, accurate, KIND, available and affordable. I cannot say enough about this facility so if you don't know -- find out. Support facilities like this one...it is not easy...I imagine it is thankLESS--yet, Physicians Now found a way. I dare other facilities to care as much. Thank you doc...thank you to all of your staff.

2 year ago

Quick, responsive, and efficient!

2 year ago

I have a great experience with your personnel when I took the Covid 19 testing. Keep Up the good job. Thank you. Irma

2 year ago

Easy access to COVID testing, and prompt results. Courteous staff.

2 year ago

Was able to get a short notice appointment and was seen quickly and professionally once I arrived. Will definitely use them again if I need an urgent care facility.

2 year ago

Have used them on a number of occasions for COVID testing. It is easy to get an appointment and the drive-up operation is very efficient. They do both the rapid and PCR test in the same visit, so that you can quickly get results, but also receive results later for the more accurate test. They also offer same day PCR testing (for a fee) which is not offered many places. This is great for travelers who have to deal with COVID restrictions when traveling to other countries!

2 year ago

This was my first experience with My Physicians Now for me and my family. We were all able to get in the next day and even though one of us had an appointment hours after the others they were very accommodating and taking care of all of us at the same time. I will definitely come back if I need their assistance in the future.

2 year ago

I get my covid tests here for travel and other requirements. They are wonderful! Friendly,Thorough, and efficient!

2 year ago

Always efficient, professional, and compassionate . Was helpful and responsive in working out a billing issue with Medicare and My Medi-gap Policy

2 year ago

I have used this location multiple times for COVID tests and it has always been the best experience, not that having to take a COVID test is pleasant, but the team that works here is friendly, efficient and professional. The process is organized and streamlined and I have always been able to get an appointment and receive my results very quickly. Everyone that I have interacted with has always been so nice and friendly! I have used some other companies for testing and it has always been a hassle and more than once there have been problems with cancelled appointments, but not with Physicians Now. Also, the COVID testing is a drive-thru at Physicians Now, so no need to get out of your car. They even have same day PCR, which is a plus!

2 year ago

been coming here since 2020 for covid testing and they’re doing a great job

2 year ago

Many times there. Always easy to schedule and fast answers.

2 year ago

Walked in to see the doctor Tuesday mid afternoon and immediately directed back outside for covid rapid test and told to wait in car for results. Thirty minutes later I was cleared negative and called inside. Clean waiting room (with a kid area), friendly front desk and just 15 minutes before vitals done and then 5 minutes for PA Amy to start exam. Thorough exam for issue and good communication skills. On my way to the pharmacy a few minutes later. The worst part about it was the miserable traffic on Shady Grove. No stars to MOCO for abysmal traffic 'control.'

3 year ago

I’ve had several Rapid/PCR testing at Urgent Care on Shady Grove Road and its absolutely the best! They provide drive-thru testing and same day appointments. Thank you for your exceptional service!

3 year ago

Super convenient, & a pleasure to work with! Covid Tests until 4:30pm. Today at 1:30, I made the earliest available appt for the required itelephone consultation. At 3:13pn, spoke w/ a nurse, then administrator confirmed my insurance info, took my cc info, then a quick convo w/ the doc, I completed my Covid test & flu shot by 4:30. Casey expertly administered my flu shot, while i sat in my car, in front of the Bank of America bldg, & I didn't even feel it! Perfecto! Oh! The reason I came here, my daughter highly recommended! Despite website estimate of 48-72 hour Covid test results, my daughter received her results in just under 24 hours!

4 year ago

I am happy to have access to Urgent Care when not feeling well. All the staff and doctors are very professional.

4 year ago

I was seen today at this Urgent Care for stomach and back pain. I wasn't feeling well at all; and even though they were busy I was taken back within minutes of checking in. I think she's a new provider with Physicians Now and her name is Lisa Schreiber but oh my goodness her bedside manner is so kind and understanding. **KUDOS TO WHOMEVER HIRED THAT PEACH** Lisa took her time and she was genuine and understanding. Lizette at the front desk is always so welcoming and her smile would make anyone feel better. Carla is a gem and boy oh boy she's a smart cookie. Thank god she's there and knows her job.. Everyone today was attentive and they really know how to run the place! If I could grant them all a weeks vacation (paid) I would as a patient... ***HEY EVERYONE THIS IS YOUR GO TOO URGENT CARE***

5 year ago

I have pretty decent health insurance and a PCP, but I always find myself back here, due to its convenience, short wait times, and good care. Any time that I have a small health problem (sickness/fever, physical injury, possible tick bite, allergic reaction, etc.), I would come here first. The people here are courteous, prompt, and effective. You can make an appointment online and be seen within a few minutes of checking in so I have never had any complaints about the wait times.